Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10444829January 22, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING
LEFT TIE ROD BALL STUD FRACTURED WHILE MAKING A SHARP LEFT HAND TURN IN A PARKING LOT. THIS ITEM WAS REPLACED BY CHRYSLER APPROXIMATELY TWO YEARS PRIOR UNDER A RECALL. I TOWED THE TRUCK TO AUTOWORLD DODGE - PETALUMA (CHRYSLER DEALERSHIP) FOR REPAIR. THEY INSISTED THE BROKEN PART WAS OUT OF WARRANTY AND WAS MY RESPONSIBILITY TO REPAIR. I HAD NO CHOICE BUT TO HAVE THEM MAKE THE REPAIRS AT MY EXPENSE. THIS FAILURE WAS A CLEARLY KNOWN PROBLEM, BUT THEY WOULD NOT STAND BEHIND THEIR PRODUCT. IS THERE ANY RECOURSE FOR THEIR FAILURE TO COMPLY WITH AN OBVIOUSLY RECALLED PART (NHTSA CAMPAIGN ID #11V350000, ACTION #PE11009)? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444338January 18, 2012
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT AS HE ATTEMPTED A LEFT TURN AT 5 MPH, THE DRIVER SIDE TIE ROD SNAPPED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE COMPLETE TIE ROD ASSEMBLY WOULD NEED REPLACING. THE CONTACT REFUSED REPAIRS AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443785January 14, 2012
STEERING, SUSPENSION
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 50MPH, AND AFTER HITTING A BUMP/POTHOLE IN THE ROADWAY, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, NEARLY CAUSING A COLLISION. THE VEHICLE IS STILL UNDER EXTENDED WARRANTY AND WAS DIAGNOSED BY PUTNAM DODGE IN BURLINGAME AS NEEDING THE STEERING STABILIZER REPLACED. ON 1/12/12, I REPLACED THE STABILIZER AND HAD THE ALIGNMENT CHECKED, AND AGAIN THE VIOLENT SHAKING OCCURRED AT APPROXIMATELY 50 MPH. ONCE THE SHAKING STARTS IT IS VERY DIFFICULT TO CONTROL THE VEHICLE, THE ONLY WAY TO GET IT TO STOP IS TO BRAKE DRAMATICALLY. IN ONE INSTANCE, I WAS ON AN OVERPASS AND NARROWLY AVOIDED A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443386January 11, 2012
STEERING
TODAY WHILE PULLING INTO A PARKING STALL I HAD A CATASTROPHIC STEERING FAILURE. THE DRIVERS SIDE STEERING TIE ROD STUD FRACTURED WHERE IT BOLTS INTO THE KNUCKLE. THE TIE ROD DROPPED BETWEEN THE TIRE AND SUSPENSION CAUSING LOSS OF STEERING CONTROL AND THE LEFT WHEEL WAS NO LONGER CONNECTED TO THE LINKAGE. I SEARCHED SEVERAL DODGE ENTHUSIAST FORUMS AND IT SEEMS OTHER OWNERS HAVE EXPERIENCED SIMILAR FAILURES. THIS TRUCK WAS SERVICED APPROX 2 YEARS AGO AT A LOCAL DODGE DEALERSHIP AND THE ENTIRE STEERING LINKAGE WAS REPLACED BECAUSE OF LOOSE AND KNOCKING STEERING WHEN TURNING. THE INCIDENT TODAY REQUIRED ME TO HAVE THE TRUCK TOWED TO MY RESIDENCE PENDING RESEARCH AND POSSIBLE REPAIR. THIS VEHICLE HAS NOT BEEN INVOLVED IN ANY SITUATION WHERE THE STEERING LINKAGE WOULD HAVE BEEN DAMAGED. I INSPECTED THE BROKEN STUD AND IT APPEARS TO HAVE HAD A CATASTROPHIC FAILURE OF THE METAL. ANY DIRECTION OR ASSISTANCE WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442795January 7, 2012
ELECTRICAL SYSTEM
THE MULTI-FUNTION SWITCH INTERMITTENTLY, WHEN YOU PUSH DOWN TO MAKE A LEFRT TURN GOES TO FLASH ON THE RIGHT SIDE OR VISA VERSA IF YOU SOMETIMES HIT THE HIGH BEAMS IT RESUME TO NORMAL BUT YOU HAVE TO PLAY WITH IT TO MAKE IT WORK PROPERLY VERY DANGEROUS AFRAID OF GETTING INTO ACCIDENT OR BEING PULLED OVER BY LAW ENFORCEMENT. WILL CONTACYT DEALER TO SEE IF A RECALL HAS BEEN ISSUED. I HAVE SEEN OTHER COMPLAINTS IN THIS NATURE ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442456January 4, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENT DOOR BROKE CAUSING AIR TO ONLY COME OUT OF THE DEFROST VENTS WITH NO AIR ON THE FLOOR VENTS. WHEN FLOOR VENTS ARE SELECTED ON CONTROL SWITCH AIR BLOWS OUT DEFROST VENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441223December 26, 2011
STEERING, SUSPENSION, WHEELS
WHILE DRIVING DOWN INTERSTATE 25 IN ALBUQUERQUE NM I HIT AN EXPANSION JOINT IN THE ROAD AND THE TRUCK BEGAN TO SHAKE VIOLENTLY FORCING ALL OTHER DRIVERS ON THE ROAD AROUND ME TO SCATTER TO AVOID AN ACCIDENT. I IMMEDIATELY BEGAN TO SLOW DOWN AND THE VIOLENT SHAKING DID NOT STOP UNTIL I REACHED APPROX 35-40MPH. I WAS CONVINCED THAT MY WHEEL WAS FALLING OFF OR A MAJOR SUSPENSION COMPONENT HAD FAILED BUT AFTER AN IMMEDIATE INSPECTION THERE WAS NOTHING READILY IDENTIFIED. AFTER A VERY BRIEF SEARCH OF THE WEB IT APPEARS THIS IS A COMMON PROBLEM CALLED THE "DEATH WOBBLE" AND NO ONE APPEARS TO HAVE BEEN ABLE TO CORRECT IT WITH REPAIRS. BELOW ARE 3 OF THE MANY YOU TUBE LINKS I FOUND DESCRIBING THE INCIDENT PERFECTLY AS IT HAPPENED TO ME. OUTSIDE THE VEHICLE VIEW OF DEATH WOBBLE: HTTP://YOUTU.BE/6LAMXUPBFDA NEWS STORY CONERNING THE DEATH WOBBLE: HTTP://YOUTU.BE/XMFTRGBYNIM INTERIOR VIEW OF THE DEATH WOBBLE: HTTP://YOUTU.BE/GBHMKYVRIHK I HAVE ONLY OWNED THIS VEHICLE FOR 1 YEAR AND AM CONCERNED THAT MY FAMILY IS NO LONGER SAFE IN THIS VEHICLE. I CANNOT SELL THIS VEHICLE KNOWING THAT THIS PROBLEM IS PRESENT, PUTTING SOMEONE ELSE IN THE SAME DANGER. I AM MORE THAN WILLING TO REPAIR THE ISSUE MYSELF BUT IT APPEAR THAT THIS IS HAPPENING TO MAY OTHERS WITH NO REAL SOLUTIONS. SOMEONE IS GOING TO GET SEVERLY INJURED OR KILLED IF THIS ISSUE IS NOT RESOLVED SOON AS IT APPEAR TO BE HAPPENING TO MANY OF THE CHRYSLER HD TRUCKS 2003 TO THE PRESENT. IN ADDITION TO NEARLY 50 COMPLAINTS ON THE SAFECAR.GOV WEBSITE OF THE SAME ISSUE. DODGE NEEDS TO DO THE RIGHT THING AND AT LEAST PROVIDE THE PROPER ENGINEERING REQUIRED TO LET US KNOW HOW TO REPAIR THE ISSUE. NHTSA NEEDS TO ISSUE A RECALL AND FORCE THE HAND OF CHRYSLER TO TAKE OWNERSHIP AND ISSUE THE PROPER FIX FOR THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440018December 15, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WERE DEFECTIVE AND THE RIGHT TURN SIGNAL LIGHT WOULD FLASH WHEN THE LEFT TURN SIGNAL WAS ACTIVATED. THE LEFT TURN SIGNAL WOULD FLASH WHEN THE RIGHT TURN SIGNAL WAS ACTIVATED. THE CONTACT STATED THAT THE FAILURE ALSO AFFECTED THE WINDSHIELD WIPERS BECAUSE WHEN THE FAILURE OCCURRED, THE WINDSHIELD WIPERS WOULD FAIL AND WOULD ACTIVATE WHEN ENGAGING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 35,500 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 01/20/12*LJ THE CONSUMER STATED THE PROBLEM OCCURRED ON AN INTERMITTENT BASIS AN CAN BE CORRECTED TEMPORARY BASIS BY ADJUSTING THE TILT STEERING WHEEL. UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439222December 9, 2011
STEERING
RIGHT OUTER TIE ROD END FELL APART CAUSING LOSS OF STEERING. VEHICLE PULLED HARD LEFT HOWEVER I WAS ABLE TO SAFELY STOP WITHOUT HITTING ANYTHING. THE TRUCK DID NOT SHOW ANY EARLY WARNINGS AND HAD REGULAR PREVENTIVE MAINTENANCE. I DID KEEP THE FAILED PART AND THAT OF MY FATHERS, WHICH FAILED ABOUT 5 WEEKS AFTER MINE. THAT MAKES A 100% FAILURE RATE OF THE SAME PART ON OUR TWO TRUCKS WHICH IS VERY DISTURBING! AS SOON AS WE ARE ABLE WE ARE GOING TO REPLACE ALL FACTORY TIE ROD ENDS ON THESE TRUCKS. OUR DODGE DEALER HAD INSPECTED THE LEFT SIDE OF THIS TRUCK IN JULY AND SAID IT WAS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438927December 7, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500 4X4 MEGACAB. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE EXTERIOR LIGHTS WOULD FLICKER ON AND OFF AND SOMETIMES THEY WOULD GO FROM BRIGHT TO DIM. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 41,822. UPDATED 02/01/12 *LJ UPDATED 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437799November 30, 2011
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. THE CONTACT RESUMED DRIVING AS NORMAL. THE FAILURE HAD SINCE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436077November 16, 2011
STEERING
POWER STEERING HOSE DEVELOPED A LEAK WHERE IT RUBBED ON THE FRAME/BODY AND THE POWER STEERING GEARBOX DEVELOPED A LEAK AT THE OUTPUT SHAFT. THIS ALLOWED ALL THE FLUID TO LEAK OUT LOOSING POWER STEERING. NOT KNOWING YOU HAD LOST THE ASSIST UNTIL YOU TRIED TO TURN COULD CAUSE YOU TO RUN OFF THE ROAD OR HIT ANOTHER VEHICLE. ALSO THE FLUID ACTUATES THE BRAKE BOOSTER CAUSING YOU TO LOOSE BRAKE ASSIST WHICH MAKES IT DIFFICULT TO STOP AS IT IS VERY HARD TO OVERCOME THE FORCES OF THE HYDRAULIC BOOSTER HOLDING THE BRAKE PEDAL WHICH COULD CAUSE AN ACCIDENT. THE REPAIR SHOP HAD A HARD TIME FINDING A HOSE AS IT IS A DEALER ITEM AND THEY DIDN'T STOCK IT. THEY HAD A HARD TIME FINDING A GEARBOX ALSO BUT FINALLY FOUND A REMANUFACTURED ONE. NEW ONES WERE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435951November 15, 2011
STRUCTURE:BODY, EQUIPMENT
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH WHEN THE SPARE TIRE SEPARATED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE SPARE TIRE CABLE WAS BROKEN. THE SPARE TIRE, WINCH AND THE PULLEY HAD SEPARATED FROM THE VEHICLE. THE CONTACT REPLACED THE CABLE, THE WINCH, THE TIRE, AND PULLEY. THE MANUFACTURER ADVISED WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,500 AND THE CURRENT MILEAGE WAS 65,238. ....UPDATED 12/03/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433022October 27, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT HE NOTICED THAT THERE WAS WATER LEAKING INTO THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE WINDOW SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE WINDOW SEALANT. THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432692October 25, 2011
STEERING, ENGINE AND ENGINE COOLING
HAD TRUCK FOR 4 YEARS , ONLY PUT 42000 MILES ON IT . TOOK IT IN TO DEALER FOR EMISSIONS PROBLEMS THREE TIMES , DID EGR /COOLER /TURBO / DPF " CLEANING " X2 ,ALSO UPGRADED ECM PROGRAM /BURNED UP AND REPLACED, WHILE ATTEMPTING , FINALE STRAW WAS BETWEEN 35K-42K MILES , DEVELOPED "DEATH WOBBLE " AT HIGHWAY SPEEDS , TOOK TO DEALER AFTER I TROUBLE SHOOT IT , "WAS NOT THE STEERING STABILIZER SHOCK" TIE ROD END AT STEERING BOX WAS WORN OUT . " NON GREASABLE " 40000 MILES . DEALER SAID THERE WAS A "BULLETIN OUT " THEY REPLACED ALL STEERING LINKAGE "TIEROD ENDS + RODS " , THEN CLAIMED IT ON THE EXTENDED WARRANTY , I PAID THE DEDUCTIBLE / CALLED DODGE , THEN TRADED OFF THE TRUCK FOR A FORD . LOVED THE DODGE TRUCK / CUMMINS ENG. HATE DODGE SERVICE , I MANAGE A 30 TRUCK FLEET , WE HAD 10 DODGE'S , NOW WILL HAVE LESS IN THE FUTURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10431053October 18, 2011
FUEL SYSTEM, DIESEL
2007 DODGE RAM 2500. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS CONCERNING DIESEL FUEL AND ENGINE *TGW THE CONSUMER STATED WHILE DRIVING, HE BEGAN TO SMELL DIESEL FUEL. HE THEN NOTICED THE FUEL GAUGE STARTED GOING DOWN. SMOKE STARTING EMITTING FROM UNDER THE HOOD, SO HE QUICKLY PULLED OVER TO THE NEXT REST STOP AREA. THE CONSUMER RAISED THE HOOD AND DISCOVERED FUEL ALL OVER THE ENGINE, UNDER THE TRUCK AND ON THE TRAVEL TRAILER HE WAS PULLING. THE TRUCK WAS TAKEN TO A MECHANIC WHERE HE DIAGNOSED THE PROBLEM AS THE #4 INJECTOR LINE WHICH WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430315October 15, 2011
STEERING
WE HAVE REPLACED TWO STEERING GEAR BOXES ON THIS 2007 DODGE RAM 3500.WE CALLED SEVERAL DODGE DEALERS FOR A REPLACEMENT BOX BUT THEY SAID THAT THEY ARE BACK- ORDERED AND WOULD BE A THREE WEEK WAIT IF THEY CAN EVEN GET ONE SINCE THEY HAVE ABOUT 1,013 ON BACK ORDERS AS OF YESTERDAY.WE WERE INFORMED THAT THIS GEAR BOX IS THE SAME ONE THAT IS USED ON THE MERCEDES BENZ AUTOMOBILES.NOW THERE IS ALOT OF DIFFERENCE BETWEEN A CAR AND A VERY HEAVY DUTY 1 TON TRUCK.THEY REALLY DIDNT THINK THIS ONE OUT,IT IS A REAL SAFTY PROBLEM.MY HUSBAND WAS TURNING FROM THE HIGHWAY TO THE SIDE STREET WHEN IT BROKE ,THIS WAS THE SECOND ONE WE PUT ON IT ONLY HAD 213 MILES ON IT.DODGE MUST BE AWARE OF IT AS THE DEALERS HAVE TOLD US IT IS A PROBLEM HE HAD TO WAIT FOR TRAFFIC TO LET HIM MAKE A WIDE TURN ONTO THE ONCOMING LANE OF TRAFFIC.WE HAVE A 2003 DODGE RAM PU WITH THE SAME GEAR BOX AND I DRIVE IT ALL THE TIME AND NOW I AM THINKING IF THIS WOULD HAPPEN TO ME I DO NOT THINK I COULD HAVE THE STRENGHT TO AVOID A SERIOUS PROBLEM, ON THE OPEN HIGHWAY IT WOULD BE HORRIBLE.THIS IS THE VEHICLE I USE TO TRANSPORT OUR SEVERLY HANDICAPPED SON NOW I AM CONCERNED FOR OUR SAFTY AS WELL AS OTHERS WITH THESE TRUCKS PLEASE LOOK INTO THIS PROBLEM THANK-YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429354October 10, 2011
STEERING, SUSPENSION
AT HIGHWAY SPEEDS WHEN YOU HIT A BUMP IN THE ROAD THE FRONT STEERING OF THE TRUCK STARTS A VIOLENT SHAKING COMMONLY KNOWN AS THE DEATH WOBBLE. THIS DOES NOT ALLOW YOU TO STEER OR CONTROL THE VEHICLE UNTIL YOU SLOW DOWN TO 30MPH. I HAVE BEEN RAN OFF THE ROAD SEVERAL TIME WHEN THIS OCCURRED, THANKFULLY I DID NOT HIT ANOTHER VEHICLE. DODGE IS AWARE OF THE FAULTY DESIGN AND WILL SELL THE REDESIGNED PARTS TO ELIMINATE THE ISSUE FOR ABOUT $600. THEY WILL NOT WARRANTY IT UNLESS IT IS INSTALLED BY THEM. IF YOU WANT "UNDER WARRANTY" TRUCK REPAIRED TO FIX THEIR FAULTY DESIGN YOU WILL HAVE TO PAY FOR PARTS AND LABOR, ABOUT $1500 TOTAL. THIS IS A VERY DANGEROUS PROBLEM. THERE ARE SEVERAL VIDEOS ON YOUTUBE THAT SHOW HOW IT HAPPENS AND THE "DEATH WOBBLE" IN ACTION, SEARCH "DODGE RAM DEATH WOBBLE". THANKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429360October 10, 2011
SUSPENSION:FRONT:WHEEL BEARING
DRIVERS SIDE FRONT WHEEL BEARING FAILED, LOST ALL GREASE IN BEARING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429230October 9, 2011
EXTERIOR LIGHTING, VISIBILITY
WHEN THE BLINKER IS TURNED ON, THE OPPOSITE SIDE BLINKS, OR NONE AT ALL. THE WIPER DOESN'T WIPE AT ALL TIMES. THESE ARE UNSAFE DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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