Dodge Ram Complaints (2000)

970 consumer complaints on file.

#8001707January 7, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS TRAVELING INSIDE OF A PARKING LOT AND HEARD A BUMPING THUMPING NOISE. DEALERSHIP IS AWARE OF PROBLEM. FUEL TANK IS LOOSE AND DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756436January 5, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE BUT I AM ONLY CONCERNED ABOUT THE STEERING SAFETY CONCERN. I HAVE BEEN TRYING TO HAVE IT FIXED THROUGH A CHRYSLER DEALER BUT THEY HAVE RUN OUT OF IDEAS. IT SEEMS THAT IN THE SLIGHTEST WIND OR PASSING TRUCK THE VEHICLE GETS THROWN IN TO ANOTHE LANE OR SHOULDER. I AM INFORMING YOU BECAUSE THERE MAY BE OTHER OWNERS WHO HAVE THE SAME PROBLEM AND COULD BE IN GREAT DANGER.. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001114December 27, 2001
AIR BAGS:FRONTAL
WHILE PROCEEDING THROUGH A GREEN LIGHT AT ABOUT 25 MPH ANOTHER VEHICLE TRAVELING AT 50 MPH RAN A RED LIGHT, CAUSING A HEAD ON COLLISION. CONSUMERS VEHICLE STRUCK OTHER VEHICLE ON FRONT DRIVERS SIDE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001070December 26, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 60 MPH, HOOD FLEW OPEN BECAUSE SECONDARY LATCH BROKE, VEHICLE AT DEALERSHIP AT THIS TIME. *AK THE SECONDARY HOOD LATCH HAD BENT BACK TOWARDS THE FIREWALL SO THAT IT BECAME TOTALLY INOPERATIVE, THATS WHEN THE PRIMARY LATCH FAILED, THE HOOD OPENED SUDDENLY WITH NO WARNING. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755796December 18, 2001
TIRES
I INSTALLED TIRE CHAINS ON MY VEHICLE AS PERMITTED IN THE OWNERS MANUAL. A LINK ON THE CHAIN BROKE BECAUSE IT WAS RUBBING AGAINST THE LEAF SPRINGS OF THE VEHICLE. THE SPACE BETWEEN THE INSIDE OF THE TIRE AND THE OUTSIDE EDGE OF THE LEAF SPRINGS IS APPROXIMATELY 1 INCH. THIS IS INSUFFICIENT TO SAFELY RUN CHAINS ON THE VEHICLE. WHEN THE CHAINS FAILED - IF THEY HAD WRAPPED AROUND THE AXLE IT VERY LIKELY COULD HAVE CAUSED THE VEHICLE TO BECOME UNCONTROLLABLE. THE MANUFACTURER HAS REFERRED ME TO THE SELLING DEALER. THE SELLING DEALER SAID THEY CANNOT GET ANY GUIDANCE FROM THE MANUFACTURER. THE SELLING DEALER OFFERED THAT I USE CABLE CHAINS INSTEAD. I BOUGHT A SET OF THESE AND THEY, TOO, DON'T FIT WITHOUT RUBBING THE LEAF SPRINGS. THE DEALER ALSO SAID THAT THEY WOULD HONOR THE WARRANTY IF I PURCHASED WHEELS WITH MORE OFFSET (MOVE THE CENTERLINE OF THE WHEEL OUTBOARD OF THE VEHICLE) BUT THEY CANNOT OFFER A RECOMMENDATION FROM DODGE FOR AN AMOUNT OF OFFSET. FOLLOWUPS TO DODGE HAVE PROVEN FRUITLESS. I AM RUNNING FACTORY ORIGINAL TIRES AND CHAINS THAT ARE SIZED TO FIT THOSE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755595December 13, 2001
AIR BAGS
WE RECEIVED A LETTER STATING THAT WE WERE NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY. OUR SPEED WAS 65 MILES PER HOUR . ACCORDING TO THE SKID MARKS AND BASED ON THE REPORT FROM THE MISSISSIPPI HIGHWAY PATROL AND THE MISSISSIPPI SHERIFF.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#755559December 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
THIS TRUCK HAS HAD A NOISE IN THE ENGINE SHORTLY AFTER I PURCHASED THE TRUCK. IT HAS BEEN DOWNHILL SINCE THEN, I CASN GET ALL THE SERVICE REPORTS ON FILE AT BILL ABBOTT. THE TRUCK IS NOW AT CUMMINGS MIDWEST POWER CO. IN BLOOMINGTON IL FOR ANOUTHER PROBLEM THEY HAVE THE HEAD OFF AND CHECKING IT FOR A PROBLEM ALSO THE CRANKSHAFT SEAL LEAKS OIL THIS ISTHE SECOND ENGINE IN THIS TRUCK. I WOULD REALLY LIKE TO SEE IF I COULD EXCHANGE THIS TRUCK FOR A LIKE ONE AS I CAN'T TRUST THIS TRUCK . THANK YOU. GLENN THOMAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754905November 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND TRUCK THAT ALMOST GOT ME KILLED, THE FIRST WAS A 1999. NO SAFERTY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754696November 19, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING BECOMES ALMOST IMPOSSIBLE TO TURN WHEN BACKING OR MOVING FORWARD SLOWLY. IT HAPPENS IN COOL TO COLD WEATHER. WAS TOLD BY DEALER THAT FACTORY SAYS THIS IS NORMAL CONDITION. THIS CAN CREATE A HAZARD WHEN TURNING A CORNER AND STEERING WON'T TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754642November 17, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THERE SEEMS TO BE A PROBLEM WITH THE DESIGN OF THE DANA AXLES IN WHICH CROSS CASTER ADJUSTMENTS CANNOT BE MADE. I HAVE FOUND THAT ALL ALIGNMENT SHOPS TRY TO ADJUST THE LOWER CONTROL ARM ECCENTRICS IN OPPOSITE DIRECTIONS, THEREBY TWISTING THE AXLE TO FORCE THE CROSS CASTER ANGLE. FROM WHAT I HAVE FOUND OUT (SEE HTTP://DODGERAM.ORG/TECH/SPECS/00_STEER_SPECS.HTML) THIS FORCEING OF THE LOWER ECCENTRICS IS NOT THE WAY TO ACHIEVE CROSS CASTER ADJUSTMENTS. THE LOWER ECCENTRICS ARE FOR CASTER ONLY AFTER THE CROSS CASTER IS SET. I RECENTLY FOUND RECALL #861ON THESE AXLES. MINE MISSED IT BY 6 DAYS. I COULD NOT HELP BUT WONDER IF A RUSH TO CORRECT THE SITUATION AND STILL MEET DEMAND MAY HAVE LED TO SOME BEING BUILT OUT OF SPECS. NEVER THE LESS, THIS TWISTING AND FORCEING CANNOT BE GOOD ON THE VERY AREA THAT THE RECALL WAS ABOUT, THE RIGHT LOWER CONTROL ARM BRACKET. MY PRIVATE ALIGNMENT SHOP COULD NOT CORRECT THE PROBLEM. THE DEALERSHIP WILL GET IT BACK NEXT WEEK FOR THE THIRD TIME. I HAVE DISCUSSED IT WITH THEM AND I AM ORDERING AN AFTERMARKET PART TO REPLACE THE UPPER BALL JOINT THAT WILL ALLOW THEM TO ADJUST THE CROSS CASTER. THIS WILL NOT BE COVERED BY WARRANTY. OUT OF MY POCKET, A GAMBLE WITH THE WARRANTY, BUT I HAVE TO HAVE A VEHICLE I CAN HOLD ON THE ROAD. NOTE: THEY ARE ALSO ORDERING A NEW STEERING BOX. I AM NOT SURE IF IT WAS REALLY BAD, OR AFTER DAYS OF TRYING TO FORCE AN ALIGNMENT THEY FIGURED TRY THIS. WHEN READING ABOUT THE STEERING BOX, KEEP IN MIND THAT THE PREVIOUS SHOP COULD NOT ALIGN THE VEHICLE CROSS CASTER. THIS COULD NOT BE RESOLVED. I REALLY WANT TO STRESS THE TWISTING THAT IS BEING DONE TO POTENTIALLY ALL THESE AXLES. PLEASE CHECK THE WEB SITE I SITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899192November 16, 2001
AIR BAGS:FRONTAL
VEHICLE WAS FORCED OFF THE ROAD INTO A CREEK, AND BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899202November 16, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SUSPENSION:FRONT
WHILE OPERATING VEHICLE AT ANY SPEED IT IS DIFFICULT TO MAINTAIN CONTROL. DEALERSHIP HAS EXAMINED VEHICLE, AND REPLACED STEERING GEAR BOX AND ALIGNED THE WHEELS. ALSO, CONSUMER HAS REPLACED THE TIRES. PROBLEM HAS NOT BEEN EFFECTIVELY REMEDIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754397November 11, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DODGE HAD PARTS ON ODER AT THE TIME OF THIS ACCIDENT HAD MANY REPAIR ATTEMPTS BEFORE. I WENT TO DODGE TO HAVE A STEERING BOX THAT WAS ORDERED BY ATLANTIC DODGE NEVER INSTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#898706November 2, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRRORS VIBRATE SEVERELY WHEN DRIVING OVER 60-65MPH, DRIVER WOULD EXPERIENCE A DISTORTED IMAGE OF OTHER VEHICLES IN MIRROR, HAVE CONTACTED MANUFACTURER, AND WAS INFORMED THAT ENGINEERS WERE WORKING ON PROBLEM OF DISTORTION.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753790October 27, 2001
VEHICLE SPEED CONTROL
VEHICLE ACCELERATES WHEN BRAKING DO TO ACCELERATORS DESIGN AND PROXIMITY TO THE BRAKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898298October 26, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERES WAS A SMALL HOLE LIKE A SCREW HOLE LOCATED ON SIDE OF STEERING WHEEL WHILE DRIVING AT 40 MPH, AND KEYS THAT HUNG DOWN FROM IGNITION GOT CAUGHT IN HOLE AND LOCKED UP STEERING WHEEL, CAUSING CONSUMER TO LOSE CONTROL, AND VEHICLE CRASHED INTO A GUARDRAIL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#6900558October 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, CONSUMER SMELLED SMOKE, A FIRE HAD STARTED UNDER THE HOOD, CLAIM 11-3818-794. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#898106October 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
VEHICLE WAS SLIPPING OUT OF GEARS. ENGINE CHECK LIGHT CAME ON. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS AN OVERDRIVE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563537October 1, 2001
AIR BAGS
DURING A FRONTAL COLLISON THE AIR BAG FAILED TO DEPLOY, THE MANUFACTURER REFUSED ANY ASSISTANCE STATING THAT THE THRESHOLD FOR AIR BAG DEPLOYMENT WAS NOT MET AND THAT THE IMPACT WAS ABSORBED BY THE VEHICLE CRUSH POINTS, THE INJURIES IN THE ACCIDENT WERE MINIMAL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900559September 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED AN ENGINE FIRE, CLAIM 37-3254-339. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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