Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10453048March 20, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY
2007 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16 CONCERNING LEFT TIE ROD *TGW THE DEALER INFORMED THE CONSUMER THEY WERE ONLY ALLOCATED A CERTAIN AMOUNT OF PARTS AT A TIME FOR THE RECALL. THE CONSUMER WAS INFORMED IT WOULD BE AT LEAST FOUR WEEKS BEFORE THE VEHICLE WOULD BE FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451887March 16, 2012
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
I RECEIVED A FRANTIC PHONE CALL FROM MY SON STATING HIS TRUCK DIED IN THE MIDDLE OF THE ROAD. AT THIS TIME HE COULDN'T START THE VEHICLE AND THE AREA WAS PITCH BLACK AND HE WAS ON A BLIND CURVE. MY 17 YEAR OLD SON WAS DRIVING HOME AT APPROX. 10:00 P.M. ON THE WINDING, DARK, MOUNTAIN ROADS OF OUR COMMUNITY. HE WAS DRIVING HIS 2007 DODGE RAM HEMI 5.7 LITRE PICKUP. THIS PICKUP HAS VERY FEW MILES ON IT FOR IT'S YEAR. AS HE CAME INTO A CORNER AT APPROXIMATELY 40 MPH AND BEGAN TO NAVIGATE HIS TURN THE ENGINE COMPLETELY STALLED LEAVING HIM WITH NO BRAKES, NO POWER STEERING AND NO ENGINE. THERE WERE NO WARNING LIGHTS AND HE WAS NOT ABLE TO NAVIGATE THE TURN AND COULD NOT USE THE BREAKS AT THAT POINT. HE WAS ON A DARK ROAD AT THE BACK SIDE OF A BLIND TURN WITH NO POWER AND NO BRAKES. AFTER SEVERAL MINUTES HE WAS ABLE TO START THE VEHICLE AND SAFELY GET IT OFF THE ROAD. FORTUNATELY THERE WERE NO CARS IN THE SEVERAL MINUTES IT TOOK HIM TO RESTART THE VEHICLE. THIS IS THE SECOND OCCURRENCE, THE FIRST WAS ON A COUNTRY WINDING ROAD WITH LESS TRAFFIC AND AT A LOWER RATE OF SPEED. AS I HAVE RESEARCHED, IT APPEARS THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS REGARDING DODGE / CHRYSLER 5.7 ENGINE PROBLEMS WITH THESE EXACT SPECIFICATIONS AND CIRCUMSTANCES. WHEN ARE WE, THE CONSUMERS, GOING TO GET RESULTS? WILL IT BE AFTER SOMEONE IS KILLED AND THEIR FAMILY IS FORCED TO SUE DODGE BEFORE THEY WILL ADMIT THE ONGOING PROBLEM? AS I GOOGLED THIS PROBLEM I LITERALLY FOUND THOUSANDS OF FORUMS DEDICATED TO THIS SPECIFIC PROBLEM AND OVER 100 PLUS WEBSITES FROM CONSUMERS WARNING OTHERS THAT THIS COULD HAPPEN TO THEM. I EVEN FOUND FLEET MECHANICS FROM DODGE CHIMING IN ON FORUMS STATING THAT DODGE KNOWS OF THE ISSUE BUT REFUSES TO CORRECT IT. I AM ASKING THAT THE NHTSA TAKE HEED AND FORCE DODGE / CHRYSLER TO DO THE ETHICAL THING AND CORRECT THIS PROBLEM BEFORE AN INNOCENT LIFE IS TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451947March 16, 2012
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE WAS ABLE TO TURN THE STEERING WHEEL IN A COMPLETE REVOLUTION AND THE VEHICLE VEERED INTO ANOTHER LANE WITHOUT WARNING. THE VEHICLE WAS STOPPED AND TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE TIE ROD WAS FRACTURED. AS A RESULT, THE TIE ROD AND STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449741February 29, 2012
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT WITHOUT ANY WARNINGS THE FRONT END OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE IT DIAGNOSED AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAD BEEN LEFT WITH THE DEALER A TOTAL OF FOUR TIMES AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449675February 29, 2012
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT THE TURN SIGNALS MALFUNCTIONED. THE RIGHT TURN SIGNAL WOULD ILLUMINATE WHEN ENGAGING THE LEFT TURN SIGNAL AND THE LEFT TURN SIGNAL WOULD ILLUMINATE WHEN THE RIGHT TURN SIGNAL WAS ENGAGED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449358February 26, 2012
POWER TRAIN
DRIVING A 2007 DODGE RAM AT 35 MPH IN SNOW/SLUSH CONDITIONS WITH FULL TIME 4WD. THE SHIFT MOTOR ON THE TRANSFER CASE FAILED AND CAUSED THE VEHICLE TO RETURN TO 2WD WITHOUT ANY NOTIFICATION. THIS CAUSED ME TO GO INTO A SPIN. JUST PRIOR TO SPINNING, THE INSTRUMENT PANELS LIGHTS WENT OUT AND ALL GAUGES WENT TO "ZERO" MOMENTARILY. AFTERWARDS, THE 4WD AUTO LIGHT WAS FLASHING AND I HAD NO 4WD. THIS DESIGN IS NOT FAIL SAFE AND THERE ARE NO SAFETY WARNINGS FROM THE MANUFACTURER. I ALSO FOUND OUT FROM MY LOCAL DEALER THAT THIS IS THE SECOND INCIDENT JUST IN THIS AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449307February 25, 2012
WHEELS
ON FEBRUARY 24, 2012, I HEARD A GRINDING NOISE FROM LEFT FRONT WHEEL. TOOK IT TO REPAIR SHOP, WHEN TRUCK LIFTED THE ENTIRE FRONT LEFT WHEEL WAS SHAKING AND ABOUT TO FALL OFF. THIS VEHICLE HAS 55,600 MILES ON IT. REGULAR MAINTENANCE HAS BEEN PERFORMED ON IT EVERY 3000 MILES OR SOONER IF MAINTENANCE NEEDED. THE HUB ASSEMBLY HAD TO BE REPLACED AT A COST OF $303.95. I WAS TOLD THAT HAD THIS NOT BEEN TAKEN CARE OF, THERE WAS AN EXTREMELY HIGH FACT THAT THE WHEEL WOULD OF FALLEN OFF WHILE TRAVELING AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449812February 24, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, DIESEL
2007 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO WARRANTY CLAIM *TGW THE CONSUMER STATED HE WOULD LIKE A WRITTEN EXPLANATION AS TO HOW THE BANKS RAM COLD AIR INTAKE AND THE BANKS TECH- COOLER INTERCOOLER SYSTEM CAUSED THE FAILURE, SINCE THAT WAS THE BASIS FOR HIS DENIAL OF WARRANTY COVERAGE. THE CONSUMER WAS INFORMED THE FAILURE WAS DUE TO VEHICLE MODIFICATIONS.*JB THE CONSUMER STATED HE HAS BEEN TO THE DEALER SEVERAL TIMES, DUE TO FUEL STARVATION ISSUES. THE VEHICLE WAS SAID TO HAVE BEEN REPAIRED. HOWEVER, 10,000 MILES AFTER THE 100,000 WARRANTY HAD EXPIRED THE CONSUMER BEGAN EXPERIENCING PROBLEMS AGAIN, WHICH LED TO THE INJECTORS MALFUNCTIONING AGAIN. THE CONSUMER STATED IT WOULD COST $5,1000 TO RESOLVE ALL SIX INJECTOR ISSUES. THE CONSUMER WAS INFORMED ALL SIX NEEDED INJECTORS NEEDED TO BE REPLACED IN ORDER TO HAVE THE PROPER BALANCE OF FUEL INJECTED INTO THE ENGINE. UPDATED 03/20/12 UPDATED 03/29/12. THE CONSUMER STATED ON MORE THAN ONE OCCASION WHILE DRIVING, THE VEHICLE WOULD DRASTICALLY LOOSE POWER DUE TO THE FAILED BOSCH INJECTOR. UPDATED 05/16/12 . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448950February 22, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500 MEGA CAB 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WOULD HAVE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448306February 17, 2012
SUSPENSION
TL* THE CONTACT OWNS 2007 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL GRINDING NOISE FROM THE FRONT PASSENGER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC NOTICED THAT THE FRONT PASSENGER SIDE BEARING WAS WORN DUE TO LACK OF LUBRICATION. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V038000 (SUSPENSION: FRONT:WHEEL BEARING) AND CALLED THE MANUFACTURER BUT THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448118February 15, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE MULTI-FUNCTION SWITCH, INTERMITTENTLY, WHEN YOU PUSH DOWN TO MAKE A LEFT TURN GOES TO FLASH ON THE RIGHT SIDE OR VISA VERSA IF YOU SOMETIMES HIT THE HIGH BEAMS IT RESUME TO NORMAL BUT YOU HAVE TO PLAY WITH IT TO MAKE IT WORK PROPERLY VERY DANGEROUS AFRAID OF GETTING INTO ACCIDENT OR BEING PULLED OVER BY LAW ENFORCEMENT. ALSO, IT FUNCTIONS FINE 30% OF THE TIME BUT THE REST OF THE TIME IT FUNCTIONS AS DESCRIBED ABOVE OR NOT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446971February 7, 2012
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE FRON PASSENGER SIDE TIE ROD FRACTURED AND THE VEHICLE SHOOK VIOLENTLY. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT COVERED BY ANY RECALLS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446924February 6, 2012
SUSPENSION, STEERING
I PURCHASED A 2007 DODGE RAM 2500 IN DECEMBER 2010 FROM ROYAL GATE DODGE IN ELLISVILLE, MO. THE VEHICLE HAD A "DEATH WOBBLE" AND THE SALES REP. RECOMMENDED CHANGING THE LINKAGE TO THE UPDATED VERSION THAT WAS AVAILABLE. THEY GAVE IT TO ME FREE AS LONG AS I INSTALLED IT ON THE TRUCK. I DID AT APPROX. 73,000 MILES. NOW, 13 MONTHS LATER AND 27,000 MILES ON THE REPLACED LINKAGE, MY LEFT OUTER TIE ROD SHEARED OFF WHILE TURNING A CORNING AT AROUND 15MPH. SINCE I TOOK THE LINKAGE AND INSTALLED IT MYSELF, IT ONLY HAS A 12 MONTH WARRANTY. IF THEY INSTALLED IT, WOULD HAVE BEEN COVERED. AS SAD AS THEIR BUSINESS PRACTICES ARE, I AM WRITING REGARDING YOUR INVESTIGATION/RECALL ON THE 2500/3500 NEWER TRUCKS WITH THE SAME ISSUE. I WOULD LIKE TO MAKE YOU AWARE OF THE ISSUE THAT THESE DEFECTIVE PARTS CAN BE INTERCHANGED ON OLDER VEHICLES, LIKE MINE. I HAVE ORDERED THE REPLACEMENT MOOG TIE ROD AND WILL BE INSTALLING IT AS SOON AS IT COMES IN AND FEEL LUCKY I WAS AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445979January 31, 2012
ELECTRICAL SYSTEM
TURN SIGNAL LIGHTS INCORRECT RIGHT TURN SIGNAL WHEN TRYING TO MAKE A LEFT TURN. MULTIPLE TIMES HAVE I HAD NEAR MISSES WHEN MAKING A LEFT TURN OR MOVING INTO A LEFT LANE BECAUSE MY SIGNAL IS SHOWING RIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445763January 29, 2012
VISIBILITY
WIPERS HAVE STARTED TO ONLY FUNCTION WHEN THEY WANT TO. EVEN WHEN ON THEY WILL SOMETIMES TURN OFF OR PAUSE OR GO FASTER. INTERMITTENT DOES NOT WORK PROPERLY, SEEMS TO HAVE A MIND OF THERE OWN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445600January 27, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THE TURN SIGNALS AS WELL AS THE WINDSHIELD WIPERS MALFUNCTIONED. WHEN HE ACTIVATED THE LEFT TURN SIGNAL, THE RIGHT SIGNAL WOULD ACTIVATE AND WHEN HE ACTIVATED THE RIGHT TURN SIGNAL THE HAZARD LIGHTS WOULD ACTIVATE, AT TIMES THEY DID NOT WORK AT ALL. BOTH FAILURES OCCURRED INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445458January 26, 2012
STEERING
TL* THE CONTACT OWNS A 2007 DODGE 350. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHILE DRIVING OVER A BUMP AT 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445023January 24, 2012
EXTERIOR LIGHTING
AFTER REPLACING MULTIPLE BULBS FOR MY PASSENGER SIDE HEADLIGHT AND CHANGING THE CONNECTOR SWITCH, I HAVE BEEN TOLD I WILL HAVE TO REPLACE MY TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH IS $800 + LABOR AT THE DEALERSHIP. THE TIPM IS THE FUSE BOX AND I'VE SEEN SEVERAL '06-'08 MODEL DODGE OWNERS ON DIFFERENT FORUMS WITH THE SAME PROBLEM. WHEN THE TIPM GOES OUT, IT CAN CAUSE THE HEADLIGHTS, LOCKS, BLINKERS, TAIL LIGHTS, WIPERS INTERIOR LIGHTS, ETC TO NOT WORK. IN 2006, DODGE REPLACED THE FUSE BOX WITH A TIPM AND SINCE THEN IT HAS BEEN NOTHING BUT PROBLEMS FOR DODGE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445127January 24, 2012
SUSPENSION
AS I WENT THROUGH AN INTERSECTION, THE RIGHT SIDE UPPER BALL JOINT FAILED CAUSING THE TRUCK TO DROP ONTO THE TIRE/WHEEL. AFTER I SLID TO A STOP (WITHOUT HITTING ANYTHING), I GOT OUT AND LOOKED AT THE DAMAGE. IT BENT THE TIE ROD, PULLED THE 4WD SHAFT APART, ETC. THE DEALER LOOKED AT THE TRUCK ON FRIDAY AND SAID IT WOULD BE APROX. $2K TO REPAIR IT BUT THE LEFT SIDE WAS ALSO LOOSE. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD, "NOTHING WE CAN DO, IT'S AFTER THE FACTORY WARRANTY". I FOUND AN ONLINE COMPLAINT FORM AND FILLED IT OUT. CHRYSLER AND THE DEALER TALKED AND AS OF 1/19/2012, THE TOTAL ESTIMATE WAS SENT TO DODGE IN THE AMOUNT OF $3000.00. CUSTOMER SERVICE CALLED ON 1/23 AND SAID THAT THE DEALER HAS AGREED TO DROP THE PRICE BY $500 AND THAT DODGE WOULD PAY AN ADDITIONAL $500 LEAVING ME TO PAY $2000. I TOLD THEM THAT IT WAS UNACCEPTABLE BASED ON THE CONDITION OF THE TRUCK, THE YEAR, AND THE MILES. I HAVE NEVER HAD A BALL JOINT FAILURE AT 56,000 MILES (I.E.-SINCE '94, I HAVE HAD OVER 300,000 MILES ON GM VEHICLES AND BALL JOINTS HAVE NEVER BEEN REPLACED). THE TRUCK IS STILL SITTING AT THE DEALER WITHOUT ANY REPAIR DONE YET. I EMAILED CUSTOMER SERVICE TODAY AND RECEIVED A RESPONSE SAYING THAT THE OFFER STANDS AS IS. IN MY OPINION, IT IS A MANUFACTURER ISSUE. I HAVE CONTACTED AN ATTORNEY TO SEE WHAT MY NEXT STEP SHOULD BE. EVEN IF IT GETS REPLACED, OEM PARTS WILL BE INSTALLED AND I WILL HAVE TO WORRY ABOUT THE FRONT END FAILING AGAIN POSSIBLY CAUSING SERIOUS INJURY. ALL I WOULD LIKE IS TO HAVE DODGE/CHRYSLER PAY THE WHOLE BILL. AS FAR AS I KNOW, DODGE HAS NOT LOOKED AT PICTURES THAT I HAVE PROVIDED NOR HAS A FACTORY REP. LOOKED AT THE TRUCK. I'M TO A POINT WHERE I WANT TO TRADE THE TRUCK IN AS IS FOR A DIFFERENT BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444955January 23, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIPER MODULE ASSEMBLY AND WIPER VENTED MOTOR HOUSINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09E009000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 38,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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