Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10549520October 25, 2013
ENGINE AND ENGINE COOLING, STRUCTURE
THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549334October 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE WHILE DRIVING APPROXIMATELY 35 MPH. IN ADDITION, THE CONTACT NOTICED THAT AN UNKNOWN PART BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE DRIVE SHAFT HAD BECOME DETACHED FROM THE VEHICLE AND WOULD NEED TO BE REATTACHED. ADDITIONALLY, THE RING GEAR AND BEARINGS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE FOR THE REPLACEMENT OF THE BEARINGS. THE CONTACT STATED THAT PRIOR TO THE FAILURE, HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND HAD ADVISED THE CONTACT THAT THE PARTE NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548466October 18, 2013
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS VALVE CORE HAS CORRODED AND CRACKED CAUSING A SLOW LOSS IN TIRE PRESSURE. THIS CONDITION HAS THE POTENTIAL TO CAUSE RAPID TIRE DEFLATION AND CREATES THE SUBSTANTIAL RISK OF INJURY SHOULD THE TIRE AIR VALVE FAIL. CHRYSLER IS WELL AWARE OF THE SITUATION AND HAS ALREADY IMPLEMENTED A DESIGN CHANGE AS THEY KNOW THE AIR VALVES ARE DEFECTIVE. THE REPLACEMENT IS $75 OUT OF POCKET PER TIRE AT MY LOCAL SHOP. THE SERVICE MANAGER AND SEVERAL ONLINE FORUMS ARE PLAGUED WITH COMPLAINTS REGARDING THIS CONDITION WHICH AFFECTS A LARGE PORTION OF VEHICLES PRODUCED BY CHRYSLER. A LARGE OIL AND GAS COMPANY (EQT) HAS ORDERED ALL EMPLOYEES OPERATING AFFECTED VEHICLES TO HAVE THE AIR VALVES CHANGED REGARDLESS OF CONDITION. I, IN CONJUNCTION WITH OTHERS WHOM I PERSONALLY KNOW WHO HAVE BEEN AFFECTED BY THIS DEFECT FEEL THAT THE ITEM SHOULD BE RECALLED AS IT POSSES THE RISK OF SERIOUS POTENTIAL INJURY SHOULD THE AIR VALVE FAIL AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546784October 4, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ACTIVATED THE DEFROSTER SYSTEM HOWEVER, THE VEHICLE EXHIBITED AN ABNORMAL KNOCKING. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE CONTACT WAS NOT AWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 11/13/13*LJ THE CONSUMER STATED THE BATTERY DRAINED. THE DEALER WAS UNABLE TO LOCATE WHERE IT WAS COMING FROM, SO THEY RESET THE ELECTRICAL SYSTEM AND SAID IT MAY OR MAY NOT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545521September 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V474000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE AN ESTIMATED TIME FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545193September 24, 2013
POWER TRAIN
RECALL N08/NHTSA 13V-038 'REAR AXLE PINION NUT' WAS ISSUED ABOUT APRIL, SAYING "A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING? I'VE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART NEEDED IS NOT YET AVAILABLE. I CALLED THE CHRYSLER RECALL CENTER AND WAS TOLD THE SAME. I NEED MY VEHICLE, BUT AM SOMEWHAT AFRAID TO DRIVE IT. IT SEEMS LIKE AN EFFORT SHOULD BE MADE TO PROCURE THE PART IMMEDIATELY FOR SAFETY PURPOSES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545219September 24, 2013
ELECTRICAL SYSTEM
OUR 2009 DODGE RAM 1500 IS EXPERIENCING ISSUES WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE). THE VEHICLE STARTS INTERMITTENTLY AND WILL/COULD STOP RUNNING/SHUTDOWN AT ANY TIME. WE HAVE HAD THE TRUCK SERVICED ONLY TO FIND THAT THIS PARTICULAR PART IS ABOUT $650-800 TO REPLACE PLUS LABOR. THE ISSUE NOT ONLY COULD BE DANGEROUS IF THE VEHICLE DOES NOT START BUT IF IT DIES WHILE OPERATING. AFTER EXTENSIVE RESEARCH IT WAS DISCOVERED THAT THIS ISSUE IS NOT ONLY A LARGE ISSUE IN DODGE RAM, BUT ALSO IN NUMEROUS OTHER CHRYSLER VEHICLES. SOME HAVE EXPERIENCED ISSUES SUCH AS WINDSHIELD WIPERS, THE HORN BLOWING, LIGHTS TURNING ON AND OFF RANDOMLY WHILE DRIVING. EVEN AFTER REMOVING THE KEY AND SHUTTING DOWN THE ENGINE, THE ISSUES WOULD NOT SHUT OFF. THE WIPERS CAN AND HAVE DECIDED TO NOT WORK, WHICH COULD LEAD TO A REAL HAZARD WHEN DRIVING IN THE RAIN. THE CHECK ENGINE LIGHT COMES ON SPORADICALLY, AS DOES THE AIR BAG LIGHT. NOT KNOWING IF THE AIR BAG WILL EVEN FUNCTION IN AN ACCIDENT. THERE IS AN ENORMOUS BACKORDER ON THE TIPM DUE TO THE HIGH VOLUME OF VEHICLES REQUIRING REPLACEMENT. I WAS TOLD "UNOFFICIALLY" BY A SERVICE REP THAT THE REASON FOR THE BACKLOG IS ALSO DUE TO CHRYSLER CHANGING THE MANUFACTURER AND IN TURN, INCREASING THE PRICE OF THE PART. THIS NEEDS TO BE REPLACED AT THE COST OF CHRYSLER, NOT THE OWNER. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED IMMEDIATELY! ANY HELP YOU CAN PROVIDE WOULD BE MORE THAN APPRECIATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544933September 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER IN THE AREA. THE CONTACT STATED THAT HE WAS UNHAPPY WITH THE FACT THAT HE HAD TO WAIT 6 MONTHS BEFORE THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544947September 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN), THE CONTACT CALL THE DEALER TO MAKE AN APPOINTMENT TO REMEDY THE VEHICLE. THE DEALER STATED THAT THEY DID NOT HAVE ANY PARTS TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545015September 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE A DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545011September 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL 2013. THE CONTACT STATED THAT SHE ATTEMPTED TO GET THE VEHICLE REPAIRED ON MAY OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544848September 22, 2013
POWER TRAIN
THE REAR AXLE PINION NUT ON MY TRUCK IS RECALLED CAUSING MAJOR SAFETY ISSUE. CHRYSLER IS REFUSING TO DO ANYTHING OTHER THAN TELLING PEOPLE TO WAIT AND THEY ARE OK TO CONTINUE TO DRIVE THE VEHICLE UNTIL IT BREAKS. THIS IS MY ONLY VEHICLE, AND I NEED A SAFE VEHICLE FOR MY FAMILY AND I TO BE IN. PUTTING OUR LIVES, AND EVERYONE ELSES AT RISK IS 100%IRRESPONSIBLE OF ME AND CHRYSLER. PLEASE HELP US CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544369September 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 60,000. UPDATED 11/13/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544117September 17, 2013
POWER TRAIN, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I KEEP GETTING RECALL NOTICES SINCE JUNE ABOUT REAR AXLE PINION NUT, I HAVE CALLED DODGE DEALER SEVERAL TIMES TO SCHEDULE THE SERVICE FOR THE REPLACEMENT. THEY DO NOT HAVE THE PART OR DON'T KNOW WHEN THE PART WILL BE THERE. WHEN WILL THEY GET PART ???!!!! I DON'T WANT TO GET IN WRECK OR RUIN TRUCK IF PART FAILS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544115September 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543601September 14, 2013
SUSPENSION
I RECEIVED A RECALL NOTICE ALMOST 4 MONTHS AGO FOR THE REAR AXLE PINION NUT WHICH COULD RESULT IN A SERIOUS ACCIDENT, AS NOTED ON THE RECALL. I PLACED MY 2ND CALL TODAY TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS AGAIN TOLD THAT THE PARTS TO REPAIR THIS PROBLEM ARE NOT READY. AS A CONSUMER WITH A POTENTIAL SAFETY PROBLEM WITH HIS FAMILY'S MAIN MODE OF TRANSPORTATION, I FIND THIS ANSWER UNACCEPTABLE. IT SEEMS TO ME THAT THIS PROBLEM NEEDS TO REPAIRED IMMEDIATELY AND THAT THE COMPANY HAS HAD PLENTY OF TIME TO MANUFACTURE THE REQUIRED ADHESIVE PATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543373September 12, 2013
POWER TRAIN
NHTSA 13V-038 SAFETY RECALL N08 REAR AXLE PINION NUT. AS OF 9-12-2013 MANUFACTURER CLAIMS THERE IS NO SCHEDULE FOR THE DELIVERY OF PARTS TO MAKE THE REPAIR. IT IS NOW 161 DAYS FROM NOTIFICATION WITHOUT SERVICE OR REPAIR. DEALER AND MANUFACTURER BOTH CLAIM THE CONTACT WILL RECEIVE NOTICE WHEN THE PARTS BECOME AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543094September 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542870September 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL. THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT ABNORMAL NOISES WERE BEING EMITTED FROM THE VEHICLE BUT HE COULD NOT DETERMINE IF THE FAILURE WAS CONTRIBUTED TO DEFECT LISTED IN THE RECALL. THE VEHICLE WAS NEITHER SERVICED PER THE RECALL NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542565September 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS HAD NOT BECOME AVAILABLE FOR OVER ONE YEAR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. ..UPDATED 12-30-13 *BF UPDATED 1/14/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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