Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10554707December 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER INFORMED THE CONTACT THAT THEY WOULD HAVE TO ORDER THE PART NEEDED TO COMPLETE THE RECALL SERVICE. THE RECAL REPAIR WAS NOT HONORED WITHIN A REASONABLE TIME DUE TO THE PART NOT BEING READILY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554219November 30, 2013
ELECTRICAL SYSTEM, ENGINE
ON A DAILY BASIS THE ENGINE ON MY 09 DODGE RAM CREW CAB WILL DIE AT LEAST 3-4 TIMES A DAY WHILE DRIVING AROUND 20-30 MPH. I HAVE TAKEN MY TRUCK TO MY LOCAL DEALERSHIP 5 TIMES TO GET THE ISSUE FIXED. THEY HAVE REPLACED THE COMPUTER 3 TIMES. THE ISSUE STILL HAPPENS ON A DAILY OCCURRENCE. I HAVE DUPLICATED THE ISSUE MULTIPLE TIMES TO THE SERVICE AGENT, BUT MAGICALLY WHEN THEY HAVE MY TRUCK FOR TWO WEEKS AT A TIME THE VEHICLE STALLING DOES NOT OCCUR AND THEY CANNOT "RECREATE" THE ISSUE. I HAVE HAD SEVERAL CLOSE ACCIDENTS DUE TO THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THIS ISSUE DOES NOT PULL ANY CODES WHEN HOOKED UP AND HAS BEEN DIAGNOSED BY THE DEALERSHIP AS A "PHANTOM" PROBLEM. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE FIXED BEFORE MY FAMILY GETS SERIOUSLY INJURED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554118November 29, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER/AC STOPPED WORKING RIGHT AFTER I HAD RECALL SERVICE DONE TO "REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATOR". HEATER AND AC NOT WORKING AND THERE WAS A POPPING NOISE COMING FROM UNDER DASH BEFORE RECALL WORK DONE. AFTER RECALL SERVICE DONE, POPPING NOISE WENT AWAY, BUT CONTINUED TO HAVE PROBLEMS OFF AND ON WITH AC AND HEATER NOT WORKING. WITHIN MONTH AFTER RECALL SERVICE WORK PERFORMED, AC AND HEATER STOP WORKING ALTOGETHER AND DEALERSHIP TELLS ME HVAC CONTROL HEAD IS NOW BAD AND NEEDS REPLACING TO THE TUNE OF $400.00. THEY SAY IT HAS NOTHING TO DO WITH HVAC RECALL AND THE WORK THEY PERFORMED. DODGE CUSTOMER SERVICE GIVE ME SAME SPEECH. NOT THEIR FAULT, ETC. ETC. I JUST FIND IT VERY STRANGE THAT AFTER MY TRUCK WAS SERVICED FOR THIS RECALL NOTICE, NOT THE SAME PART IS "BAD" AND I HAVE TO REPLACE IT AT MY EXPENSE. COME ON DODGE---STAND BEHIND YOUR PRODUCT. SHOPPING FOR ANOTHER TRUCK FOR SOMEONE ELSE IN THE FAMILY. ALREADY OWN THIS DODGE AND ONE OTHER. HOWEVER, DONE WITH DODGE PRODUCTS AS I AM TIRED OF THE RECALL NOTICES AND THEM NOT STANDING BEHIND THEIR (FAULTY) PRODUCTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553544November 23, 2013
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR ACTUATOR FAILURE. LOUD KNOCKING NOISE COMING FROM INSIDE OF THE DASH, THE RESULT OF STRIPPED GEARS INSIDE THE ACTUATOR SLIPPING. PLASTIC GEARS BECAME WORN AND INEFFECTIVE, CAUSING FAILURE IN THE BLEND DOOR ACTUATOR. SAFETY IS COMPROMISED WHEN DEFROST CAN FAIL AT ANY GIVEN TIME CAUSING THE DRIVER TO LOSE LINE OF SIGHT WITH THE ROAD AND POTENTIALLY RESULTING IN AN ACCIDENT, AND/OR LOSS OF LIFE, LIMB, OR EYESIGHT. NEEDS RECALL IMMEDIATELY TO CORRECT MALFUNCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553304November 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD RECEIVED NOTIFICATION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553158November 21, 2013
POWER TRAIN
CALLED LANDERS MCLARTY DODGE, HUNTSVILLE, AL, FOR RECALL REAR AXLE PINION NUT, N08/NHTSA 13V-038 ON NOV 8 2013 AND WAS TOLD THEY HAD NOT RECEIVED THE NEEDED PARTS. WAS TOLD THAT THEY WOULD HAVE THEM IN TWO WEEKS. CALLED AGAIN ON NOV 21, 2013, AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND THAT CHRYSLER WAS NOT GOING TO SEND THEM ANY UNTIL MID-DECEMBER. ACCORDING TO THE RECALL THIS SITUATION "COULD CAUSE A CRASH WITHOUT WARNING." I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON NOV 21, 2013, AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO SPEED UP THE PARTS DELIVERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552571November 16, 2013
ENGINE
A FEW WEEKS AGO MY CHECK ENGINE LIGHT CAME ON. ADVANCE AUTO PARTS SAID AN ERROR CODE FOR THE TURBO CHARGER WAS PRESENT. I HAVE 43900 MILES ON THE ENGINE. DEALER TOLD ME IT WAS NOT CRITICAL AND I MADE AN APPT. BEFORE BRINGING IT BACK, A NEW CODE STATED DPF FILTER FULL 100%. BROUGHT IT TO THE DEALER AND WAS TOLD THE DPF NEEDED REGENERATION AND WOULD COST $150+. NEW TRUCKS GIVE WARNINGS OF 25%/50%/100% AND "CHANGE DRIVING HABITS". APPARENTLY DIESELS SHOULDN'T BE DRIVEN IN TOWN W/OVERDRIVE. INSTEAD WE NEED TO PULL HEAVY LOADS. THE ONLY OPTION: DRIVE ON THE HIGHWAY IN 4TH GEAR TO BRING RPMS TO AT LEAST 2500 RPM EVERY SO OFTEN! PLUS, THE TURBO CHARGER APPARENTLY WAS CLOGGED BECAUSE I DON'T USE THE DIESEL AUTOMATIC DECELERATION BRAKE WHEN NOT PULLING A TRAILER. THE DEALER HAD TO ORDER SOME TYPE OF ADDITIVE TO CLEAN THE TURBO CHARGER AND THEY DID 3 CLEANINGS WITH 3 CANS OF CLEANER ON A MACHINE TO LET THE ENGINE RUN. THE MANAGER DIDN'T CHARGE ME TO DO THE CLEANING SINCE THEY WERE INTER-RELATED AND HAPPENED TOGETHER. OTHERWISE, THERE WOULD HAVE BEEN ANOTHER DIAGNOSTIC CHARGE AND CLEANING CHARGE THAT TOOK TWO HOURS TO DO. I ASKED IF DODGE WAS PLANNING AN UPGRADE TO THE ONBOARD COMPUTER TO PROVIDE THOSE PRE-WARNINGS FOR THE DPF FILTER. THE SVC MGR SAID NO. WHY NOT? FROM ALL I READ, IF THE DPF FILTERS GETS TO 100% IT CAN DAMAGE THE SYSTEM. TO REPLACE THE DPF, IT AND THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED AT A COST IN THE $5-6000! SO, THE ONLY OPTION IS TO PERIODICALLY HAVE THEM CHECK THE STATUS USING A DIAGNOSTIC AT A COST OF $95 BUT LIKELY, WOULD NOT SHOW ANYTHING UNTIL IT GETS TO 100% FULL. THIS IS RIDICULOUS SINCE THEY SHOULD BE ABLE TO DO A PROGRAM UPGRADE TO WARN ABOUT THE DPF FILTER AS WELL AS THE TURBOCHARGER LEVELS OF SOOT. I BOUGHT THE TRUCK TO PULL AN RV AND ONLY PULL IT EVERY 6 MONTHS OR SO. WHY PAY $45,000 FOR A TRUCK IF YOU CAN'T DRIVE IT AROUND TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552079November 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552126November 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER,THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551962November 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551556November 8, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER FAILED TO OPERATE NORMALLY AND ONLY COLD AIR BLEW FROM THE VENTS. IN ADDITION, THE DEFROSTER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551183November 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOTIFIED. THE CURRENT MILEAGE WAS 52,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550922November 5, 2013
POWER TRAIN
I RECEIVED SAFETY RECALL NOTICE N08/NHTSA 13V-038, REAR AXLE PINION NUT NOTICE ABOUT 6-8 MONTHS AGO. I HAD NOT HEARD ANYTHING FOR ABOUT 4 MONTHS, SO I CALLED THE NUMBER GIVEN, 1-800-853-1403, TO ASK IF ANYTHING WAS BEING DONE ABOUT THE RECALL AND WAS TOLD TO WAIT AND I WOULD RECEIVE ANOTHER NOTICE TO GET THE TRUCK REPAIRED. IT HAS BEEN AT LEAST 2 MONTHS SINCE THEN, AND I HAVE STILL NOT RECEIVED ANYTHING. I HAVE BEEN AFRAID TO TAKE MY TRUCK ANY DISTANCE, ESPECIALLY ON THE INTERSTATE HIGHWAYS, BECAUSE THE RECALL SAID IT COULD CAUSE AN ACCIDENT. PLEASE DO SOMETHING TO GET THIS PROBLEM RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550950November 5, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCK ON DRIVER SIDE FAILED TO ENGAGE AT 15 MPH. THE PASSENGER SIDE DID ENGAGE. MANUALLY LOCKING THE DRIVER SIDE DOOR RESULTED IN FAILURE TO UNLOCK WHEN VEHICLE WAS SHUT DOWN ALTHOUGH THE PASSENGER SIDE LOCK DID SUCCESSFULLY UNLOCK. THE DOOR MOUNTED LOCKING BUTTON FAILED TO LOCK THE DRIVER SIDE DOOR BUT DID LOCK THE PASSENGER DOOR. WHEN MANUALLY LOCKED, THE DOOR MOUNTED LOCKING BUTTON FAILED TO UNLOCK THE DRIVER SIDE DOOR. THE REMOTE CONTROL DOOR LOCK WILL NOT OPERATE THE DRIVER SIDE DOOR LOCK. DEALER SERVICE DEPT. SAYS THIS IS NOT COVERED BY WARRANTY AND I MUST PAY TO HAVE THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550968November 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551010November 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551048November 5, 2013
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I RECEIVED A RECALL FOR MY TRUCK THAT HAD SOMETHING TO DO WITH THE AIR CONDITIONING/HEATING. WHEN I TOOK MY TRUCK IN TO HAVE THE RECALL FIXED, IT WAS ALREADY NOT WORKING. THERE IS A KNOCKING UP UNDER THE DASHBOARD, AIR/HEAT ONLY COMES OUT VENTS IN DASH AND DEFROST, IT WILL NOT BLOW OUT OF OTHER VENTS SUCH AS FLOOR, ETC.. I TOOK MY VEHICLE TO THE DEALER TO GET THE RECALL AND PROBLEM FIXED. OBVIOUSLY MY TRUCK WAS ALREADY FAULTY DUE TO THE RECALL ISSUE. WHEN I PICKED UP MY TRUCK, IT WAS STILL "KNOCKING" AND THE AIR/HEAT WAS NOT BLOWING OUT OF ALL VENTS. I TOLD THE DEALERSHIP IT WAS NOT FIXED AND HE TOLD ME THAT THEY FIXED ONLY WHAT THEY WERE SUPPOSED TO AND I WOULD HAVE TO "PAY" TO HAVE THE PROBLEM FIXED! THE PROBLEM OCCURRED "AS A RESULT" OF THE RECALL, AND I FEEL IT IS THERE RESPONSIBILITY TO FIX IT. THEN IN JULY 2013, I CALLED THE SAME DEALER TO HAVE A NEW RECALL FIXED (REAR AXLE PINION NUT-NHTSA 13V-038). THEY DID NOT HAVE THE PART AND NEEDED TO ORDER IT AND TOLD ME THEY WILL CALL ME WHEN IT ARRIVED. TODAY, NOVEMBER 5, 2013, I STILL HAVE NOT RECEIVED A CALL FROM THIS DEALERSHIP TO FIX MY REAR AXLE PINION NUT. I HAVE BEEN TAKEN ADVANTAGE OF BY THIS PARTICULAR DEALERSHIP OVER AND OVER AGAIN. THE ONLY TIME I TAKE MY VEHICLE TO THIS DEALERSHIP IS TO FIX RECALLS AND THEY STILL FIND WAYS TO TAKE ADVANTAGE OF ME. FOR ALL OTHER NEEDS OF MY TRUCK I GO ELSEWHERE! JUST NEED SOME DIRECTION ON THE PINION NUT. I WOULD LIKE TO HAVE IT FIXED BEFORE IT STOPS WORKING AND RESULTS IN A CRASH. IN ADDITION, I STILL FEEL THAT THE DEALERSHIP SHOULD FIX THE AIR/HEAT ISSUE, DUE TO THAT FACT THAT IT STOPPED WORKING AS A RESULT OF THE DEFECT. I DO NOT BELIEVE IT WILL CAUSE A CRASH UNLESS IT CHANGES AND QUITS BLOWING OUT OF THE DEFROST VENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550536November 1, 2013
ELECTRICAL SYSTEM
IN SPRING 2013 MY DODGE RAM TRUCK FAILED TO START. IT WAS TOWED TO THE DEALER WHERE I WAS TOLD THERE WAS A FAULTY SENSOR AND CHARGED OVER $600 FOR THE REPAIR. IN SEPTEMBER 2013 THE EXACT PROBLEM OCCURRED. I WAS TRAVELLING AND WHEN I RETURNED TO MY TRUCK IT WOULD NOT START AGAIN. AFTER SEVERAL TRIES I WAS ABLE TO GET MY TRUCK TO START. WHILE DRIVING IT DIRECTLY TO THE DEALERSHIP EVERY LIGHT ON THE DASH WAS FLASHING AND ACTING VERY ERRATIC. THE DEALER ONCE AGAIN TOLD TO ME I HAD A FAULTY STARTER. WHEN THE TRUCK WAS "REPAIRED" THE DEALER LEFT JUST ABOUT EVERY NOTICE ON MY DASH FLASHING STATING THERE WAS NOTHING THEY COULD DO ABOUT IT (UNLESS I WANTED TO PAY THEM MORE MONEY). WHILE IN THE WAITING ROOM I CHATTED WITH AT LEAST ONE OTHER CUSTOMER WHO HAD THE SAME PROBLEM. THE DODGE RAM TRUCKS ARE SIMPLY NOT STARTING BECAUSE OF A SENSOR AND THE DEALERS ARE MAKING A FORTUNE OFF THE CUSTOMERS. THIS SENSOR IS "FAULTY" AND DODGE NEEDS TO BE REQUIRED TO PAY FOR THE REPLACEMENT FOR ITS CUSTOMERS. NOT TO MENTION THE FACT THAT OWNERS OF THE DODGE RAM ARE LEFT STRANDED IN PARKING LOTS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550321October 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE. AN AUTHORIZED DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN EXPECTED FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/23/13*LJ UPDATED 12/23/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549143October 29, 2013
POWER TRAIN
2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE THE CONSUMER WAS INFORMED THE TRANSMISSION WAS TORN APART AND REBUILT. HE DROVE IT HOME, AND ALL SEEMED TO BE WELL; BUT, IN LESS THAN THREE WEEKS, T HE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON. THE TRANSMISSION INCIDENT HAPPENED A SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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