Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10213591January 3, 2008
EQUIPMENT
(1) NO EVENTS THAT LED TO CRACKED DASHBOARD. (2) DASHBOARD HAS DEVELOPED NUMEROUS CRACKS AND SMALL PIECES FROM VENTS HAVE STARTED TO FALL. (3) BROUGHT TO THE ATTENTION OF DODGE DEALERSHIP DURING ROUTINE MAINTENANCE, SERVICE PERSONNEL SAID THAT THERE WAS NOTHING THEY COULD DO, BECAUSE TRUCK WAS OUT OF WARRANTY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213334January 1, 2008
UNKNOWN OR OTHER
2002 DODGE RAM 1500 CRACKED DASH FROM SUN. TRUCK'S INITIAL QUALITY WAS TERRIBLE AND THE DASH IS CRACKING DUE TO THE SUN. THIS SHOULD NOT BE HAPPENING TO A 5 YEAR OLD TRUCK THAT HAS BEEN MAINTAINED AND NEVER ABUSED.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212723December 26, 2007
STRUCTURE
I OWN A 2002 DODGE RAM TRUCK THAT HAS 63,000 MILES AND THE DASH IS CRACKING ALL AROUND IN DIFFERENT SPOTS. I HAVE READ ON MANY DIFFERENT WEB SITES THAT MY TRUCK IS NOT THE ONLY ONE HAVING THE SAME PROBLEM. I CONTACTED DODGE ABOUT THE PROBLEM AND WAS TOLD THAT THERE WAS NOTHING THAT WAS THEIR RESPONSIBILITY. SO THE NEXT STEP WAS TO FILE A COMPLAINT WITH THE SAFERCAR.GOV TO SEE IF THEY WOULD LOOK INTO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212293December 19, 2007
EXTERIOR LIGHTING:TAIL LIGHTS, PARKING BRAKE:INDICATOR LIGHT
TL*THE CONTACT OWNS A 2002 DODGE 1500. THE TAIL LIGHTS AND PARKING LIGHTS MALFUNCTIONED. THE REPAIR SHOP STATED THAT THE RELAY FOR THE FUSES WERE BURNED AND COULD NOT FIND THE PART TO MAKE THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10212213December 18, 2007
STRUCTURE, POWER TRAIN:CLUTCH ASSEMBLY, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE CLUTCH LOCKED UP AND THE VEHICLE WAS INOPERABLE. WHILE DRIVING 55 MPH, IT SEEMS AS IF THE CLUTCH RELEASES AND THE RPMS INCREASE BEFORE THE VEHICLE BEGINS TO DRIVE NORMALLY. THE CONTACT TOOK THE VEHICLE TO A DEALER APPROXIMATELY TWELVE TIMES, BUT THEY CAN NEVER DUPLICATE THE FAILURE. THE CLUTCH HAS BEEN REPLACED TWICE. THE FAILURE OCCURS INTERMITTENTLY. THE CURRENT MILEAGE WAS 35,000 AND FAILURE MILEAGE WAS 500. UPDATED 01/24/08 *BF THE DEALER STATED WIRING PLUG FUSE BLOWN, ALARM WILL GO OFF WITH KEY IN IGNITION OR NOT, PDC COVER BROKEN, DIFFICULT TO START IN COLD WEATHER, NOTICED A BURNING SMELL, AND FUEL INJECTION. UPDATED 01/24/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211880December 14, 2007
STRUCTURE
I PURCHASED A 2002 DODGE RAM AS NEW IN NOVEMBER OF 2001. WITHIN A COUPLE OF YEARS (APPROXIMATELY 30,000 MILES) FROM PURCHASE, MY DASHBOARD STARTED TO CRACK. WITHIN A YEAR OF SEEING THE FIRST CRACKS, PARTS OF THE DASH HAD LITERALLY TURNED TO GRAVEL. PIECES HAVE DROPPED DOWN AND INTO THE COMPONENTS THAT ARE BENEATH THE DASH, AND I AM AFRAID OF WHAT OTHER PROBLEMS, ESPECIALLY SAFETY RELATED, MIGHT ARISE FROM THE CRACKING DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211508December 11, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45MPH, THE VEHICLE COLLIDED INTO THE DRIVER SIDE OF A PICK UP TRUCK. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF THE INCIDENT AND THERE WERE NO WARNING LIGHTS FOR THE AIR BAGS PRIOR TO OR AFTER THE INCIDENT. THERE WAS MAJOR DAMAGED IN THE FRONT OF THE VEHICLE. THE COLLISION CAUSED THE DRIVELINE OF THE VEHICLE TO PUSH TOWARDS THE BACK OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS AT 136,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210032November 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL IS BEGINNING TO SHATTER IN SEVERAL DIFFERENT PLACES, LEADING TO THE AIR BAG. HE STATED THAT THE AIR BAG WILL EVENTUALLY DEPLOY. THE DEALER ACCUSED HIM OF TIGHTENING THE SCREWS TOO TIGHTLY UNDERNEATH THE INSTRUMENT PANEL; HOWEVER, THE CONTACT STATED THAT HE HAS NEVER TOUCHED THE INSTRUMENT PANEL IN THAT REGARD. OTHER DEALERS HAVE STATED THAT THIS IS A COMMON OCCURRENCE WITH THIS MAKE AND MODEL. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 79,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209799November 24, 2007
STRUCTURE
2002 DODGE RAM QUAD CAB 2" BY 4" HOLE COLLAPSE IN DASHBOARD FOR NO REASON IE COLLISION. I ALSO HAD A 1998 DODGE RAM WHICH SUSTAINED A LONGER BUT NARROWER CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209652November 21, 2007
STRUCTURE
I OWN A 2002 DODGE RAM 1500. MY DASH HAS DEVELOPED A LARGE CRACK THAT RUNS VERTICALLY FROM THE FRONT TO BACK ON THE PASSENGER SIDE ALONG SIDE WHERE THE AIRBAG IS. I CONSIDER THIS NOT ONLY A FACTORY DEFECT, BUT ALSO A POTENTIAL SAFETY CONCERN. SHOULD THE AIR BAG GO OFF THERE IS THE POTENTIAL THAT THE DASH FRAGMENTS COULD GO AIRBORNE AND CAUSE PERSONAL INJURY TO THE OCCUPANTS. I HAVE SEEN NUMEROUS COMPLAINTS POSTED REGARDING THIS ISSUE, AND AM PLEASED TO KNOW THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT CERTAINLY APPEARS TO ME THAT THIS IS AN ISSUE THAT MERITS A RECALL. I HAVE CONTACTED DODGES CUSTOMER SERVICE DEPARTMENT AND THEY HAVE NEITHER CONFIRMED NOR DENIED THAT THERE IS A PROBLEM. THEY HOWEVER HAVE OFFERED TO REPLACE THE DASH, WITH A $200 DEDUCTIBLE ATTACHED. IT IS MY UNDERSTANDING THAT THERE IS A NATION WIDE BACK ORDER ON THESE DASHES. THIS IN ITSELF TELLS ME THAT THERE IS MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208910November 14, 2007
STRUCTURE:BODY
THE DASH BOARD IN MY 2002 DODGE RAM 1500 HAS COMPLETELY DETERIORATED. IT'S COMPLETELY COVERED WITH CRACKS, AND TWO OF THE VENTS HAVE FALLEN INSIDE THE DASH BOARD. I CONTACTED CHRYSLER AND THEY ADVISED THAT THEY COULD DO NOTHING FOR THE PROBLEM BECAUSE THE WARRANTY FOR THE DASH BOARD HAD EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208531November 9, 2007
STRUCTURE
DASH BOARD CRACKS, REQUESTING A REPLACEMENT AT COMPANY'S COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208007November 5, 2007
STRUCTURE
MY 2002 DODGE RAM 1500 QUAD CAB HAS SEVERAL CRACKS ON THE DASH ON THE FRONT VENTS, SIDE VENTS, AND ALONG THE TOP. I HAVE HAD PROBLEMS WITH MY RADIO VOLUME NOT TURNING DOWN AND SOME OF THE SPEAKERS COMING IN AND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207755November 2, 2007
STRUCTURE
COMPLETE FAILURE OF DODGE RAM 2002 PU DASH. THE DASH HAS CRACKED IN MULTIPLE PLACES (MORE THAN 20) AND HAS DISINTEGRATED. THE TRUCK HAS NOT BEEN PARKED IN EXCESSIVELY HOT OR DRY CLIMATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207588October 31, 2007
STRUCTURE
DASHBOARD IS CRACKED IN SEVERAL PLACES. PIECES THAT HAVE COME LOOSE MAY FALL AND CAUSE SYSTEM FAILURE OR BECOME PROJECTILES IN AN ACCIDENT. *TR I HAVEN'T REPLACED THE DASH. IT NEEDS TO BE RECALLED. THIS IS A COMMON PROBLEM ON THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207014October 26, 2007
STRUCTURE
CRACKED DASHBOARD. I AM ABLE TO LIFT THREE-QUARTERS OF THE DASH BOARD UP A LITTLE. I DO FEEL THIS IS A SAFETY CONCERN...CHRYSLER IS INVESTIGATING IF THEY CAN HELP ME OUT. THEY ADVISED ME THEY WORK CLOSELY WITH YOU TO DECIDE IF IT SHOULD BE A RECALL....IT SHOULD!!! I DO KNOW THIS IS HAPPENING TO A NUMBER OF OWNERS SINCE I SAW IT ON TV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207049October 26, 2007
STRUCTURE:BODY
MY 2002 DODGE RAM 3500 PICKUP DASH BOARD IS CRACKING. FIRST IT STARTED AS A SMALL CRACK AND NOW IT HAS BECOME A CRACK ALMOST A FOOT LONG. THERE ARE OTHER CRACKS IN THE DASH AS WELL (AROUND THE GAUGE CLUSTER). AT TIMES MY LOW BEAM LIGHTS FLICKER ON AND OFF WHILE DRIVING AT NIGHT. NOTHING HAS BEEN DONE ABOUT THE CRACKED DASH, I CONTACTED MY LOCAL DODGE DEALER AND THEY SAID THAT THERE WAS NO RECALL ON THE ITEM AND THEY COULD DO NOTHING. A NEW DASH QUOTED $455.00 JUST IN PARTS. THAT IS FAR TO MUCH FOR A DASH THAT SHOULD HAVE NOT CRACKED IN THE FIRST PLACE, AND FOR A TRUCK THAT IS NOT THAT OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205525October 12, 2007
UNKNOWN OR OTHER
I HAVE AN 2002 DODGE RAM 1500 @ ABOUT 42,000 MILES THE DASH STARTED CRACKING NOW ITS ALL THE WAY CRACKED IN TWO PIECES. THE DEALER WILL NOT DO ANYTHING ABOUT IT. I GOT ONLINE AND FOUND OUT THAT IT IS NOT JUST MINE. THERE IS A LOT MORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206071October 11, 2007
AIR BAGS:FRONTAL
EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10205301October 9, 2007
STRUCTURE
2002 DODGE RAM 1500 QUAD CAB. THE DASH ON THE PASSENGER SIDE DEVELOPED A TOTAL OF FOUR SEPERATE CRACKS WITHIN A 6 WEEK TIME FRAME. THE CRACKS RUN FROM THE WINDSHIELD IN THE TOP SECTION DOWN INTO THE SECTION THAT CONTAINS THE PASSENGER SIDE AIRBAG. 3 OF THE CRACKS ARE IN THE TOP SECTION WHILE THE FOURTH ONE IS IN THE AIRBAG SECTION OF THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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