Dodge Ram Complaints (1999)

1,486 consumer complaints on file.

#10095855October 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FLUID
1. ABS LIGHT KEPT COMING ON AND BRAKES KEPT GOING TO THE FLOOR. 2. TRIED TO CAREFULLY GET IT TO A SAFE LOCATION OFF THE HIGHWAY AND BRAKES EVENTUALLY FAILED ON ME CAUSING ME TO DRIVE OFF THE ROAD AND MY BACK QUARTER PANEL SCRAPPED A TELEPHONE POLE. *JB 3. DEALER CLAIMS NOTHING FAULTY FROM THEIR SIDE, BUT HAD TO CHANGE THE MASTER CYLINDER, BRAKE BOOSTER AND FLUSH BRAKE FLUID. WAS TOLD FLUID WAS VERY DIRTY AND BLACK LIKE THE COLOR OF EXHAUST CHANGING THE COLOR OF THE FLUID. IT WAS TOLD I HAD CONTAMINATED FLUID, BUT I DON'T KNOW HOW THIS IS POSSIBLE. THE OLD PARTS WERE APPARENTLY THROWN AWAY BY THE DEALERS A FEW DAYS AGO. I NOTICED OTHERS ON THE INTERNET COMPLAINING ABOUT THE SAME PROBLEMS WHERE THE DEALER CLAIMED A PARTICULAR PROBLEM AND SIMPLY CHANGED ALL OF THE BRAKE PARTS. THIS IS VERY FISHY. COST WAS $1,150, BUT THE SALESMAN NICELY DISCOUNTED THE PRICE TO $852 WHEN I TOLD HIM I DRIVE LIKE A GRANDPA AND DON'T UNDERSTAND HOW THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096944October 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
1999 DODGE RAM 1500 EXPERIENCE ENGINE NOISE DEFECTIVE MANIFOLD GASKET SET. *BF THE CONSUMER VEHICLE HAD SEVERAL MECHANICAL PROBLEMS. THE CONSUMER COMPLAINED OF NOISE IN THE ENGINE COMPARTMENT. INITIALLY THE SERPENTINE BELT WAS REPLACED BUT WHEN THE NOISE RESURFACED THE DEALER REPLACED THE INTAKE GASKET. OVER TIME THE CONSUMER HAD TO ALSO REPLACE THE CATALYTIC CONVERTER, CRANKSHAFT SEAL AND RADIATOR. THE VEHICLE CONTINUED TO PERFORM POORLY. THE DEALER DETERMINED THAT HE GASKET NEEDED TO BE REPLACED AGAIN. THE CONSUMER DECIDED TO DO THE REPAIRS HIMSELF. WHILE PERFORMING THE GASKET REPAIRS THE CONS NOTICED THAT THE OLD GASKET WAS BENT . HE DETERMINED THAT THE DEALER HAD INSTALLED THE INCORRECT GASKET FOR THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091869October 15, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH ON AUGUST 31, 2004 FRONT PASSENGER TIRE BLEW. ON SEPTEMBER 9, 2004 WHILE DRIVING AT 45 MPH THE RIGHT TIRE TREAD SEPARATED. AS RESULT, THERE WAS A DAMAGE TO THE PASSENGER DOOR AND THE UNDERNEATH THE VEHICLE, FOR OVER $2000. BRIDGESTONE, MODEL DUELER, AT 693 LT285/75R16, DOT#EJLFCCB190. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095718October 13, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
PRIMARY AND SECONDARY HOOD LATCH FAILED ON 1999 DODGE RAM 1500 TRUCK, HOOD FLEW OPEN AND DAMAGED HOOD AND HINGES. CHRYSLER WAS CALLED AND SAID THERE WAS NO RECALL ON THIS VEHICLE, YET THERE WAS A RECALL FOR EXACTLY THIS ITEM. DAMAGES WILL BE CHARGED TO CHRYSLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095728October 13, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, STEERING:LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, ENGINE AND ENGINE COOLING
1999 DODGE RAM 3500. FRONT END STEERING FAILURE DEATH WOBBLE, $550 REPAIR, AC EVAPORATOR, $800 REPAIR, PRESENTLY ENGINE CONTROL MODULE $300 FOR TROUBLESHOOTING BY THE DEALER, $730 FOR PART AND ADDITIONAL DOLLARS FOR LABOR. ESTIMATE OF $1000+. ASKED DODGE FOR ASSISTANCE, TRUCK IS 6 MONTHS OUT OF WARRANTY AND ONLY HAS 68830 MILES ON IT. THE ENGINE (CUMMINS DIESEL) WAS WARRANTED FOR 5 YEARS, 100K, AND THE SAME WITH EMMISSIONS CONTROL 5/100. THE ECM COULD HAVE BEEN REPLACED BY DODGE UNDER EITHER OF THESE WARRANTIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095657October 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
I HAD JUST PURCHASED MY DODGE RAM 1500 @56000 MI USED AND 2 MONTHS LATER THE ABS-LIGHT AND THE BRAKE LIGHT CAME ON I HAVE TAKEN IT TO BE DIAGNOSED AND IT CAME UP A 72I WAS TOLD IT NEEDED THE CAB MODULE SENSOR REPLACED SO WE CALLED THE LOCAL DEALER WHO SAYS SUCH PART IS ABOUT $315 SO OF COURSE IT WILL HAVE TO WAIT BUT THE MECHANIC WHO DIAGNOSED THE LIGHTS SAID HE HAD SEEN 2 OR 3 SAME YEAR TRUCKS WITH THEIR LIGHTS ON ALSO ALTHOUGH THEY WEREN'T THERE TO GET THAT PROBLEM FIXED HE HAD NOTICED THAT ALSO SO I WAS WONDERING BEFORE IT BECOMES AN ACCIDENT WAITING TO HAPPEN IF THIS IS A RECALL SITUATION OR IF ANYONE ELSE HAS HAD THE SAME PROBLEM I'VE HAD ,,,THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093708October 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE CREW CAB DOOR WILL NOT OPEN. APPEARS TOP LATCH WILL NOT DISENGAGE. REAR SEAT PASSENGER(S) WOULD BE UNABLE TO EXIT TRUCK IN AN EMERGENCY. PLAN TO HAVE REPAIRED AT DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095519October 3, 2004
STRUCTURE
THE DASH BOARD CRACKED ACROSS THE TOP. THE CONSUMER WAS VERY CONCERNED WITH THIS ISSUE BECAUSE THE AIR BAG MAY DEPLOY. *JB *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087625September 20, 2004
STRUCTURE
RIGHT SIDE OF THE DASHBOARD WAS REMOVED TO REPAIR THE AIR CONDITIONING. DEALERSHIP DENIED THE PROBLEM, AND AGREED TO REPAIR IT FOR 50% OF THE COST. DEALERSHIP CAUSED THE DEFECT. *AK THE DASHBOARD STARTED CRACKING AROUND IN MARCH/APRIL 2004. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY INDICATED THAT THE CRACKING WAS NOT THERE FAULT. THE CRACK INITIALLY STARTED ON THE PASSENGER SIDE NEAR THE SCREWS BY THE WINDSHIELD NOW THERE ARE SEVERAL CRACKS ON BOTH SIDES OF THE DASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092656September 17, 2004
STRUCTURE
DASHBOARD CRUMBLED INTO LITTLE PIECES. DEALERSHIP INDICATED THAT THIS OCCURRED BECAUSE OF A DEFECT IN THE MATERIAL BEING USED. THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. THE ENTIRE DASHBOARD HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079963September 14, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
THE VEHICLE HESITATED WHEN CHANGING GEARS. THE CONSUMER NOTICE FLUID ON THE GROUND OF THE PARKING LOT. THE DEALERSHIP INDICATED THAT THIS OCCURRED BECAUSE THE TRANSMISSION COOLER LINES WERE DEFECTIVE AND FLUID LEAKED OUT. THE MANUFACTURER AND THE DEALERSHIP WERE AWARE OF THIS ISSUE, AND WERE INSTALLING AN UPDATED LINE AND SPRING TO CORRECT THE FAILURE. *AK THE ABS LIGHTS AND THE BRAKE LIGHT WERE ON AND WAS DIAGNOSED AS REAR WHEEL SPEED SENSOR FAILURE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090568September 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
(1)DEALER OIL CHANGE, SUBSEQUENT LEAK.(2)INFORMED OIL PLUG WAS 'CRACKED' AND OIL PAN WAS 'CONCAVE' AND REQUIRED RELACEMENT@$800+. INFORMED THIS WAS NOT UNCOMMON.OLD PLUG NOT RETURNED. (3) $20@KRAGEN GOT ME GASKET MATERIAL AND PTEX#2, LEAK FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090499September 6, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), EQUIPMENT:MECHANICAL
THIS HAS BEEN AN ONGOING SITUATION SINCE ABOUT 35000 MILES. UNDER EXTENDED WARRANTY THE DEALER REPLACED ALL MOST ALL OF THE FRONT END PARTS ON MY 99 RAM 1500 4WD. MOST RECENTLY THIS TRUCK FAILED THE NEW YOUR STATE INSPECTION FOR WOBBLE IN THE STEERING BOX OUTPUT SHAFT. THIS STEERING BOX WAS REPLACED BY THE DEALER ABOUT 9600 MILES BEFORE. THE TRUCK HAD A LOT OF PLAY IN THE STEERING AND THE WHEEL WAS AT ABOUT 1:30 INSTEAD OF 12:00. THREE MECHANICS AND MYSELF SAW THE PLAY. THIS GARAGE TOLD ME TO TAKE IT BACK TO THE DEALER AS IT WOULD BE UNDER WARRANTY. I DID THIS AND HAD TO LEAVE THE TRUCK FOR THEM TO CHECK.I WAS TOLD BY THE SERVICE MANAGER THAT THERE WAS NO PLAY AND NO REPAIRS WERE NEEDED.THE TRUCK WHEEL WAS NOW AT12: 00 AND IT WAS HARD TO STEER WITH NO RETURN TO CENTER. I TALKED TO THE SERVICE MANAGER AND HE SAID THAT THERE WERE NO ADJUSTMENTS TO THE STEERING BOX AND THAT THE ONLY ADJUSTMENT TO THE ALLIGNMENT WAS TOE IN SO HE SAID THAT MY TRUCK HAD DERVELOPED MEMORY STEERING AND THAT THE STEERING WAS REALLY TIGHT AND THAT I SHOULD NOT COMPLAIN. NOT SATISFIED AS I HAD SEEN THE PLAY MYSELF I REPLACED THE STEERING BOX AND LO AND BEHOLD THE STEERING WAS LIKE NEW. EASY RETURNS TO CENTER AND THE STEERING WHEEL IS CENTERED. WHAT I FOUND OUT ABOUT THE DEFFECTIVE STEERING BOX WAS THAT THE OVER CENTER ADJUSTMENT WAS 1 TURN TOO TIGHT AND THAT THE WORM SHAFT PRELOAD WAS TOO TIGHT AND THE PITMAN ARM SEALS WERE REPLACED WITH NEW SEALS AND THEY USED CHASSIS LUBE WHICH WAS NEW AND CLEAN.ALL THIS WHILE SAYING THAT THERE WERE NO REPAIRS NEEDED OR DONE. THE PITMAN SHAFT BEARING WAS WORN BETWEEN .045 AND.057 THE NEW SEALS TOOK UP THE PLAY. MY QUESTION WOULD BE IF NEMER DODGE SERVICE DOES THIS KIND OF REPAIR AND SAYS THAT THEY DID NOTHING TO KEEP FROM HAVING TO PAY FOR WARRANTY WORK WHAT ELSE ARE THEY DOING. IT SHOULD BE NOTED THAT MY SON ,AN INEXPERIENCED DRIVER AS HE IS JUST NOW GETTING HIS LISCENCE, COULD NOT KEEP THIS TRUCK ON THE ROAD. HE NEEDED TO USE TWO LANES TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088577August 25, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE HAS LESS THAN 50000 MILES. AIR CONDITIONING SYSTEM FAILED DUE TO A FAULTY EVAPORATOR. ESTIMATED REPAIR COST $1100.00. SEVERAL DEALERSHIP MECHANICS ADVISED OWNER THAT THIS IS A COMMON COMPLAINT WITH DODGE VEHICLES AND THAT THE EVAPORATOR MANUFACTURER HAS ADDRESSED THE ISSUE. WHAT ABOUT ALL OF US THAT HAVE TO PAY FOR THE DEFECT? WHY DID'NT DODGE RECALL THIS IF IT IS A COMMON PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088465August 24, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE VERIZON VEHICLE HAD AN UNDERHOOD FIRE WHILE PARKED OVERNIGHT AT THE EMPLOYEES HOUSE. THE TRUCK IS A TOTAL-LOSS. THE FIRE APPEARS TO HAVE ORIGINATED IN THE ABS MODULE AREA. THE FIRE DESTROYED MOST OF THE UNDERHOOD AREA, THE FRONT OF THE VAN BODY, THE DASHBOARD AND STEERING COLUMN, THE WINDSHEILD, AND THE HEADLINER. VERIZON HAS HAD SIMILAR FIRES IN THIS MODEL VAN AND FEELS THAT THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10088216August 19, 2004
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
LEFT MY HOME FOR WORK AND GOT TO THE SECOND STOP FROM MY HOME AND DID NOT HAVE SUFFICEINT BRAKES TO STOP THE VAN. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. FTER INSPECTING FLUID RESEVOIR, I DETERMINED THE FLUID LEVEL ALMOST EMPTY AND STARTED TO LOOK FOR LEAKAGE AT WHEEL CYLINDERS, ETC. FOUND FLUID BELOW THE ABS VALVING. IT APPEARS THAT THE BATTERY BEING RIGHT ABOVE THE VALVING HAS ALLOWED BATTERY ACID TO DETERIORATE THE BRAKE LINES. AT LEAST 5 LINES APPEAR TO HAVE CORROSIVE DAMAGE. LOOKS LIKE A VERY SERIOUS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088176August 18, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REPEATED CORROSION FAILURE OF TRUCK TAILGATE SUPPORT CABLES MOST RECENTLY IN JULY 2004, PREVIOUSLY IN DECEMBER OF 2001. PARTS REPLACED AT MY COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081572August 16, 2004
STRUCTURE
THE DASHBOARD CRACKED FROM THE WINDSHIELD TOWARDS THE DRIVER. A SEPARATE CRACK ALSO EXTENDED ON THE PASSENGER SIDE FROM THE WINDSHIELD TOWARDS THE PASSENGER . THE CRACKS DID NOT MEET THEY WERE SEPARATE. CONSUMER WAS CONCERNED THAT THE WINDSHIELD WILL EVENTUALLY SEPARATE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072274August 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THIS CAUSED LOST OF STEERING AND BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC DETERMINED THAT SPEEDOMETER GAUGE CLUSTER SHORTED OUT. *AK THE VEHICLE WOULD STALL WITHOUT WARNING. THERE WERE FOUR ATTEMPTS TO FIX THE PROBLEM, IT WAS FINALLY DETERMINED THAT THE PROBLEM WAS THE PCM MODULE. *SC THE CONSUMER KNOW LONGER OWNS THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086705August 12, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE VERIZON COMMUNICATIONS VAN WAS TAKEN TO LEE AUTO MALL WESTBROOK, THE LOCAL DODGE DEALER IN WESTBROOK MAINE FOR REPAIRS. THE ABS MODULE AND CONNECTOR WERE FOUND TO BE MELTED. VERIZON HAS HAD A NUMBER OF UNDERHOOD FIRES WHICH STARTED IN THE ABS MODULE AREA AND FEEL THAT THIS CONDITION IS UNSAFE AND WARRANTS FURTHER INVESTIGATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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