Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10745003July 30, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE GRIP HANDLES FAILED WHEN PULLED. THE CONTACT NOTICED THAT THE SCREWS THAT HELD THE HANDLES IN PLACE, WHICH WERE INSIDE PLASTIC SLEEVES, WERE NOT STRONG ENOUGH WHEN AN OCCUPANT PULLED THEMSELVES INTO THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HANDLES WERE REPLACED. THE FAILURE RECURRED AND THE HANDLES WERE REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745146July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744581July 29, 2015
ELECTRICAL SYSTEM, SUSPENSION, FUEL/PROPULSION SYSTEM
I"M HAVING PROBLEMS,WITH THE DODGE RAM 3500 TRUCK , FRONT SUSPENSION HAD TO BE REPAIRED, FUEL/PROPULSION SYSTEM. STILL HAVING ELECTRICAL PROBLEMS, INSIDE LIGHT STAYS ON WHILE VECHICLE IS IN MOTION. LOOSES POWER AT TIME GOING UP HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744708July 29, 2015
STEERING, SUSPENSION, POWER TRAIN
I HAVE HAD A VIBRATION AND "DEATH WOBBLE" ON MY TRUCK SINCE I PURCHASED IT. IT HAS BEEN TO TWO DIFFERENT CHRYSLER DEALERS FOR A TOTAL OF 5 OR 6 TIMES WITHOUT RESOLUTION OF THE ISSUE. THE ISSUE IS TWO FOLD, ONE IS WHEN I HIT A LARGE BUMP AT SPEEDS GREATER THAN 45 MPH THE STEERING WHEEL SHAKES VIOLENTLY, AND THE OTHER THIS SPEEDS OVER 60 MPH THERE IS A VIBRATION. I HAVE SPOKEN TO CHRYSLER ABOUT THE ISSUES ABOUT A YEAR OR SO AGO. THEY TRIED TO OFFER BUY BACK BECAUSE THE ISSUE COULD NOT BE RESOLVED, BUT THEN TOLD ME I WAS NOT QUALIFIED BECAUSE I WAS THE SECOND OWNER. I ALSO HAD TO HAVE THE STEERING GEAR BOX REPLACED UNDER WARRANTY, AND THEY REPLACED ALL THE TIE-ROD ENDS ECT. THE ISSUES IS STILL THE SAME WITHOUT RESOLUTION. NOW MY WARRANTY IS UP, AND THE TRUCK STILL HAS THIS POTENTIAL DANGERS ISSUES AND I HAVE NO WHERE TO GO. ANYTIME I HAVE THE TRUCK LOOKED AT NOW IT COST ME A LOT OF MONEY. MY TRUCK HAS RECALL 13V-528 AND 09E-001 WHICH RELATE TO THESE ISSUES. THE TRUCK WAS INSPECTED, BUT THEY DID NOT FIX ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744792July 29, 2015
SUSPENSION
I WAS JUST MADE AWARE OF THE NEW BUY BACK RECALL AND FINE, ON SIMILAR DODGE RAM TRUCKS LIKE MINE. THE RECALL SHOW 2004 DODGE RAM 2600, 3600, BUT NOT MY 1600. THE REASON FOR THE BUY BACK WITH THE OTHER TWO MODELS JUST ALSO HAPPENED TO MY 1600. IT IS ALSO ON THE LEFT HAND SIDE, JUST LIKE ALL THE OTHERS. I WOULD LIKE MY INCLUDED IN THE BUY BACK AND GET RID OF THIS LEMON. MY VIN # DOES NOT SHOW ANYTHING BUT AN AIRBAG ISSUE, THAT I NOT RECEIVED ANY INFORMATION ON. VIN # IS: [XXX]. THANK YOU, I STILL OWE OVER EIGHT THOUSAND DOLLARS ON THE VEHICLE WHICH IS ABOUT KELLY BLUE BOOK PRICE HERE IN HAWAII. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744475July 28, 2015
AIR BAGS
I CONTACTED DEALER IN FEBRUARY 2015 ABOUT THE RECALL R25-NHTSA-15V-313 AND ITS NOW JULY 2015 AND THEY SAY THEY CN ONLY DO 1 OR 2 TRUCKS A MONTH AND I AM NUMBER 35 ON THE LIST SO AT THIS RATE IT MAY TAKE 2 YEARS TO GET THE TRUCK FIXED UNDER THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743963July 27, 2015
POWER TRAIN, UNKNOWN OR OTHER
2004 DODGE RAM 2500 HAS AN UNKNOWN TRANSMISSION PROBLEM. SHIFTS OKAY FROM COLD START, BUT SPORADICALLY IT WILL NOT SHIFT INTO 2ND GEAR WHEN ENGINE IS WARM. ONCE THE ENGINE IS WARM, IF THE ENGINE IS TURNED OFF AND THEN IS RESTARTED (SUCH AS A STOP AT A STORE, GAS STATION, ETC.), IT GOES INTO FIRST GEAR OKAY, BUT THEN WINDS OUT AND WILL NOT SHIFT INTO 2ND GEAR. THE ONLY WAY TO GET IT TO SHIFT AGAIN IS TO TURN THE ENGINE OFF AND THEN RESTART IT. THEN IT WILL SHIFT CORRECTLY. THIS IS DANGEROUS BECAUSE MANY TIMES WHEN WE PULL OUT INTO TRAFFIC THERE IS NO PLACE TO SAFELY PULL TO OFF THE ROAD TO STOP THE ENGINE. WE HAVE HAD TO PRAY FOR RED LIGHTS SO WE COULD SHUT OFF THE ENGINE OFF FOR A MOMENT. WE HAVE HAD THE GOVERNOR PRESSURE SENSOR REPLACED TWICE AND HAVE ALSO REPLACED THE TRANSDUCER AND THE TRANSMISSION SOLENOID AND THE PROBLEM REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744002July 27, 2015
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
POPPING AND GRINDING IN REAR END POPPING IN THE CV AXLE FRONT TIRES LEANING IN AND WEARING ON INSIDE WITH NEW TIRES AND FRONT END ALIGNMENT HAVE ADDED NEW CALIPERS ROTORS BRAKES 2 NEW CV AXLES AND THE PROBLEM STILL NOT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744043July 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM
AS STATED IN OTHER COMPLAINTS, THE VEHICLE WILL STALL AFTER SLOWING DOWN AT INTERSECTION OF DRIVING IN HEAVY TRAFFIC. IF YOU RIDE THE BRAKE AND GAS, YOU CAN KEEP FROM STALLING. THIS INCIDENT STARTED TO HAPPEN AFTER A SMELL OF GAS VAPOR SMELL AFTER FILLING TANK. RESEARCHED STALLING AND GAS SMELL, WAS LED TO OTHER SCALP NOTICE FOR HEMI GAS TANK DUE TO ETHANOL GAS CAUSING THE ROLLOVER VALVE IN THE GAS TANK TO EXPAND AND NOT CLOSE. WHEN YOU FILL THE TANK YOU GET LIQUID GAS IN THE PURGE VAPOR CANISTER AND LINE. THIS GIVING YOU THE GAS SMELL UPON FILLING. I HAVE STOPPED FILLING THE TANK PAST 3/4 AND HAVE NOT HAD THE ISSUE SINCE. KIND OF DISAPPOINTED THAT OTHER HEMI MODELS GAS TANKS WERE RECALLED, BUT NOT THE TRUCK EVEN THOUGH IT HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743794July 27, 2015
STEERING
TRUCK WAS PURCHASED JUNE 2,2009. STARTED HAVING INJECTOR/LIFT PUMP PROBLEMS. SCHEDULED APPT FOR DIAGNOSTIC FOR 6/5/2009. DID NOT FIX THAT PROBLEM AND THE TRUCK WAS STILL IN WARRANTY. PERFORMED RECALL H46 FOR TIE ROD END AND THEN THE PROBLEMS BEGAN. DEMON SHAKE PERIODICALLY AT 50+ MPH . WAS TOLD NOTHING COULD BE DONE ABOUT IT. BROUGHT TRUCK BACK IN FOR INJECTOR/ LIFT PUMP PROBLEM AGAIN, NOW THE TRUCK WAS OUT OF WARRANTY AND SURPRISINGLY NEEDED THOUSANDS OF DOLLARS IN REPAIR. WE HAD TO FOOT THE BILL. DEMON SHAKE CONTINUES GETTING WORSE TO THIS DAY. HAS BEEN LOOKED AT AGAIN AND WAS TOLD THERE IS NO FIX. FORTUNATELY , NO ONE HAS YET BEEN HURT. YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. TODAY, I SEE A BUY BACK AND MY TRUCK IS NOT ON IT... I HAVE HAD THE SAME PROBLEM SINCE PURCHASE. WHY SHOULD MY SAFETY NOT BE AS IMPORTANT AS A NEWER TRUCK OWNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735946July 23, 2015
POWER TRAIN
WHILE COMING TO A STOP REAR END LOCKED. AFTER INSPECTION FOUND DRIVE SHAFT HAD COME LOOSE AND FALLEN UNDER TRUCK.HAD VEHICLE TOWED TO HOME AND AFTER FURTHER INSPECTION FOUND NUT HAD COME OFF PINION CAUSING DRIVE SHAFT TO FALL OFF AND PINION TO FALL BACK INTO RING GEAR AND BROKE PINION,RING GEAR, AND BEARINGS.UNABLE TO REPAIR MYSELF I HAD A USED REAR END INSTALLED IN TRUCK. I LATER HEARD THAT CHRYSLER HAD A RECALL FOR THIS FAILURE AND CONTACTED THEM BY PHONE. I WAS TOLD THAT THIS TRUCK WAS NOT COVERED BY THE RECALL. WHY, WHEN HAVING THE EXACT SAME PROBLEM AS THEIR RECALL, WAS MY VEHICLE NOT INCLUDED? I WILL HAVE TO FIND MY BILLS FOR REPAIRS AND WRECKER SERVICE , BUT I BELIEVE IT WAS AROUND 1400.00, AND I FEEL CHRYSLER SHOULD REIMBURSE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736091July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736092July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000(AIR BAG); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736144July 23, 2015
ENGINE, FUEL SYSTEM, GASOLINE
I DON'T REMEMBER THE EXACT DATE OR MILEAGE AS THE FIRST FAILURE'S WERE LOW IN FREQUENCY. THE TRUCK DIES AFTER FILLING UP WITH FUEL. YOU CAN BE UP TO SPEED BUT NORMALLY HAPPENS SHORTLY AFTER FILL UP AND ENTERING TRAFFIC. NO TROUBLE LIGHTS ARE SHOWING ON THE DASH AND TRUCK NORMALLY STARTS BACK UP FAIRLY EASILY, ALTHOUGH SOUNDS FLOODED. NOW THE TRUCK DOES THIS AT ALMOST EVERY FILL UP. NO CODE DIAGNOSTICS ARE SHOWING. I HAVE REPLACED THE EGR AND SPARK PLUGS, NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735727July 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE CONTACT REPORTED THE FAILURE OCCURRED TWO YEARS AGO. THE TECHNICIAN STATED THAT THE CONTACT NEEDED TO WAIT FOR THE RECALL NOTIFICATION TO BE SENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 09/21/15*LJ UPDATED 09/24/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735722July 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735454July 21, 2015
AIR BAGS, STRUCTURE:BODY
ANOTHER SINGLE DRIVER VEHICLE RAN A STOP SIGN AND THE SINGLE DRIVER DODGE HIT THE DRIVER'S DOOR DIRECTLY AND DEPLOYED BOTH FRONT AIR BAGS AND TOTALED BOTH VEHICLES. THE DRIVERS AIR BAG LAUNCHED METAL INTO THE LEFT WRIST AND FOREARM OF THE DRIVER WHILE HIS HANDS WERE IN THE 10 AND 2 O'CLOCK STEERING WHEEL POSITIONS. THE LEFT WRIST LACERATIONS AND LARGE HEMATOMA REQUIRED HOSPITAL CARE AND LEFT SCARS. THE DRIVER ALSO SUFFERED LOWER BACK DAMAGE REQUIRING SURGERY. THE TRUCK WAS TOTALED IN JANUARY 2014 AND SENT FOR SALVAGE. ON DECEMBER 15, 2014 I RECEIVED A CHRYSLER SAFETY RECALL (P40/NHTSA 14V-354) ON THE AIR BAG INFLATORS OF THE 2004 DODGE RAM 1500. THE PROBLEM IN THE RECALL NOTICE IS DESCRIBED AS; EXCESSIVE INTERNAL PRESSURE, DURING AIRBAG DEPLOYMENT EVENTS, COULD RESULT IN AN INCREASED CHANCE OF OCCUPANT INJURY DURING CERTAIN CRASH CONDITIONS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10735467July 21, 2015
AIR BAGS
AFTER GETTING A RECALL (R25/NHTSA 15V-313) FOR MY 2004 DODGE RAM 1500 AIR BAG, I CALLED EFIRD CHRYSLEY OF FLORENCE, SC FOR AN APPOINTMENT. WAS TOLD THE PARTS WEREN'T AVAILABLE BUT WOULD BE IN SIX WEEKS ON JULY 21, 2015 SO I MADE AN APPOINTMENT FOR BOTH MY RAM & 2006 CHARGER. MY APPOINTMENT WAS AT 7:30 AM & I DROPPED OFF THE TRUCK FOR THE RECALL WORK. AT ABOUT 11:30 I HADN'T RECEIVED A CALL BACK SO I CALLED & WAS TOLD THEY HAD TO ORDER THE PARTS. EACH TIME I HAVE TO GET A RIDE TO DROP OFF & PICK UP THE TRUCK. WHEN I COMPLAINED THE SERVICE GUY SHRUGGED IT OFF AS IF IT WAS NO BIG DEAL & THERE WAS NOTHING HE COULD DO. I SAID, "[XXX], WERE YOU EVEN GOING TO CALL ME?". HE ACCUSED ME OF CUSSING AT HIM. WHAT'S UP WITH CHRYSLER? IS THIS THEIR WAY TO PISS OFF EVERYONE SO THEY WON'T COME BACK TO GET THE WORK DONE? (THERE I GO, CUSSING AGAIN) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735538July 21, 2015
STRUCTURE:BODY
THE FRONT DRIVERS SIDE DOOR WON'T UNLOCK OR OPEN FROM THE OUTSIDE. IT ONLY OPENS FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735195July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V77000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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