Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11015756August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/17/17*LJ THE CONSUMER STATED INDEPENDANT MECHANIC FLUIDS ARE BELOW CERTAIN FLUID LEVEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015800August 16, 2017
UNKNOWN OR OTHER
UPON PLACING MY SEATBELT ON I LOOKED AT THE SILVER PART THAT IS THE OUTER PORTIONS OF THE CONTROLS , RIGHT NEXT TO THE 4W DR BUTTON AND THERE WAS A CIRCULAR ACTUAL MELTED AREA, WHEN TOUCHED WAS ROUGH/BURNT, COULD SEE THE BLACK PLASTIC UNDERNEATH . NO OTHER AREAS NOTED. . TOOK TO DODGE, AND THEY STATE, AFTER HAVING THE TRUCK 4 DAYS , THEY STATEMENT AS TO CAUSE IS, " THAT IT IS A DIRECT SUN BURNED PORTION ZEROED IN THRU THE BACK WINDOW THAT HEATED IT UP, MELTED THE CIRCULAR AREA AND IS NOT UNDER WARRENTY. WE HAVE A MEGA CAB, ALL TINTED, WAS IN OUR DRIVEWAY WHICH IS COVERED W/TALL FIR TREES. WE HAVE LIVED HERE FOR 24 YRS. WE ARE AFRAID IT WILL CAUSE A FIRE AS DODGE WOULD NOT LOOK FOR THE CAUSE. THE ENGINE LIGHT CAME ON & WE WHERE TAKING IT IN FOR ANOTHER AIR FLOW DETECTOR AS THIS HAS BEEN THE 3RD ONE REPLACED, R/T SMOG GAGETS. WE R BOTH RETIRED AND DO NOT TAKE ANY TRIPS, D/T MY AND MY HUSBANDS CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014982August 14, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY 2012 RAM 1500 MY TRUCK SEEMED TO LAG GOING UP HILL FROM ABOUT 10MPH UP TILL ABOUT 40 OR SO. LOOKED DOWN AT THE DASH AND NOTICED THAT THE TRUCK WAS SHOWING THAT IT WAS IN 4TH GEAR. TRIED USING THE STEPTRONIC SHIFTER TO PUT INTO A LOWER GEAR AND IT WOULD NOT SWITCH. PULLED OFF INTO A PARKING LOT AND TURNED OFF MY TRUCK AND WAITED A BIT AND THEN TURNED BACK ON AGAIN. SHIFTED INTO REVERSE WITH NO ISSUE BUT DRIVE WAS STILL SHOWING 4TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014551August 11, 2017
STEERING, SUSPENSION
PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS CAUSED BY DEFECTIVE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013906August 9, 2017
ENGINE, POWER TRAIN
SCR CATALYST SYSTEM, ENGINE LIGHT ON FOR IT, EVERY OTHER RTUCK WITH THIS SYSTEM HAS BEEN RECALLED ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012157August 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DICK HUVAERES DEALER WHERE IT WAS DIAGNOSED THAT THE TICKING IN THE MOTOR WAS DUE TO A FAULTY WATER PUMP. THE DEALER REPLACED THE WATER PUMP; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETURNING HOME FROM THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT CALLED THE BERLIN TOWNSHIP AND ELMONT FIRE DEPARTMENTS TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS SALVAGED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11010487July 25, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2012 RAM 3500 EQUIPPED WITH FEDERAL COURAGIA MT N/A TIRES, SIZE: 35/12.5/20 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE STARTED TO VIBRATE ABNORMALLY. THE CONTACT NOTICED EVIDENCE OF TREAD SEPARATION. THE TIRE WAS NOT REPLACED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE VEHICLE FAILURE MILEAGE WAS 129,071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010428July 24, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11006555July 20, 2017
ENGINE
ENGINE TICKS AND LAGS/HESITATE UNDER THROTTLE RECEIVE ERROR CODE P0308, DEALERSHIP RECOMMENDED A TUNE UP BUT DID NOT RESOLVE PROBLEM. STILL HESITATES UNDER THROTTLE. DID EXTENSIVE RESEARCH ON-LINE AND THIS IS A COMMON PROBLEM WITH THE ENGINE AND COSTLY TO CONSUMERS AND DANGEROUS. IN MY CASE, I WAS ENTERING A HIGHWAY WITH MY 2 KIDS. I WAS ON THE FRONTAGE ROAD GOING ABOUT 40 MPH AS I ENTERED THE ON RAMP OF THE FREEWAY TO GET TO THE SPEED LIMIT OF 60 MPH. WHEN I ACCELERATED THE ENGINE STARTED TO HESITATE AND ALMOST STALLED CAUSING THE VEHICLES ON THE FREEWAY TO SLAM ON HIS/HER BREAKS AND SWERVE TO GO AROUND ME. FORTUNATELY, THE CARS BEHIND ME DID NOT RAN INTO ME OR ANYONE ELSE CAUSING A MAJOR ACCIDENT AS THIS OCCURRED DURING RUSH HOUR ON A MAJOR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004996July 13, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I HAVE HAD MY VEHICLE TO LOSE ALL POWER (POWER STEERING, ANTI LOCK BRAKES, AND SEATBELT FUNCTION) DUE TO A BAG IGNITION SWITCH. THIS HAPPENED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. I NOTICED ALL MY DASH LIGHT CAME ON AND MY VEHICLE HAD COMPLETELY POWERED OFF LEAVING ME WITH NO POWER STEERING AND NO ANTI LOCK BRAKES. LUCKILY I WAS ON STRAIGHT ENOUGH ROAD TO ONLY RUN OFF THE ROAD ONCE I SLOWED DOWN. IAFTER HITTING A DITCH I NOTICED MY SEATBELT DID NOT LOCK CAUSING ME TO SLIGHTLY BUMP MY HEAD. I WASN'T HURT BUT THIS HAS TO BE A ISSUE. IT HAS WORKED PROPERLY SINCE THEN BUT DID THE SAME THING ON A LATER DATE WHILE DRIVING IN TOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004025July 10, 2017
ENGINE
ENGINE IS MISSING ON ACCELERATION AT HIGH SPEED OR CLIMBING A HILL - CHECK ENGINE LIGHT IS ON (ERROR CODE IS "CYLINDER 3 MISFIRE"). DEALER SAYS IT NEEDS A NEW ENGINE HEAD DUE TO DAMAGED VALVE SPRINGS. THIS SHOULD NOT HAPPEN AT 112K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003742July 7, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
PARKED IN MY DRIVEWAY OVERNIGHT NOT RUNNING. ALL INTERIOR LIGHTING INCLUDING DASH LIGHTING WENT OUT ALONG WITH EXHAUST BREAK, TOW HAUL, CARGO LIGHT. CRUISE CONTROL. AND HORN. UPON TAKING TO DEALER THEY SAID THE TIPM HAS FAILED AND NEEDED REPLACED AT A INSTALLED COST OF $1156.90
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003564July 7, 2017
ENGINE
I'VE HAD MY 2012 RAM 1500 FOR ALMOST 3 YEARS NOW. IT JUST STARTED MAKING A TICKING NOISE COMING FROM THE ENGINE. FROM WHEN I START TO WHEN I TURN IT OFF. I'VE DONE MAY RESEARCH AND I'M NOT THE ONLY ONE THAT HAS THIS ISSUE. I'M A DIE HARD RAM FAN. THIS NEEDS TO GET RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003523July 6, 2017
ENGINE
LOUD TICKING FROM ENGINE POSSIBLE MANIFOLD. HAD THE TICKING FOR YEARS, BUT WAS TOLD BY DODEGLAND OF COLUMIBA SC THAT IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003077July 5, 2017
ELECTRICAL SYSTEM
WHILE DRIVING MY SON TO DAYCARE THE TRUCK JUST SHUT OFF WHILE WE WERE DRIVING DOWN THE ROAD I HAD TO COAST OVER TO THE TURNING LANE PUT THE TRUCK IN PARK AND IT TOOK SEVERAL MINUTES TO GET THE TRUCK STARTED BACK CONTINUED ON OUR WAY PULLED INTO THE DAYCARE AND THE TRUCK DIED AGAIN AFTER I HIT A BUMP IN THE DRIVEWAY AND ALMOST HIT THE DUMPSTER PULLING INTO THE SCHOOL BECAUSE I LOST STEERING AND BRAKES THEN AFTER 10 MINUTES OF TURNING THE TRUCK ON AND OFF ON AND OFF ON AND OFF TRYING TO GET IT TO STAY RUNNING IT FINALLY STARTED SO I CALLED THE DEALERSHIP EXPLAIN TO THEM WHAT WAS GOING ON MADE AN APPOINTMENT TO BRING IT IN THAT DAY AND ON THE WAY THERE IT DIED AGAIN AFTER CROSSING OVER SOME RAILROAD TRACKS SO WHEN I GOT THERE THEY TOOK THE TRUCK AND THEN THEY CALLED ME TODAY JANUARY 5TH AND THEY TOLD ME THEY TOLD ME IT WAS THE WIND MODULE AND THAT IT WAS GOING TO COST $876 TO REPLACE IT. I'VE NOTICED SEVERAL RECALLS FOR THE SAME EXACT PROBLEM ON OTHER VEHICLE MODELS SO I'M INTERESTED IN KNOWING WHY IF THE SAME PROBLEMS OCCURRING ON OTHER VEHICLES WHY ISN'T MY TRUCK UNDER RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001885June 28, 2017
AIR BAGS
THE AIR BAG COVER IS COMING APART FROM THE 1'OCLOCK POSITION TO THE 8 O'CLOCK POISTION. I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY WANT $700 TO REPALCE THE AIRBAG WHICH IS ATTACHED TO THE COVER. WHY SHOULD I HAVE TO PAY FOR A SAFETY ITEM THAT SHOULD STILL BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000645June 22, 2017
AIR BAGS, SERVICE BRAKES
FRONT, RIGHT SIDE BRAKES I.E. ROTOR AND CALIPERS FAULTY AFTER ONLY 35,000 MILES. VEHICLE PULLED TO THE RIGHT AND BRAKE COMPONENTS BEGAN TO SMOKE ON JUNE 20, 2017 WHILE DRIVING. VEHICLE IS USED FOR GENERAL DRIVING AND NEVER USED FOR PAYLOADS HEAVIER THAN 500 POUNDS NOR USED TO PULL A TRAILER.#
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986287May 18, 2017
SERVICE BRAKES
I HAVE HAD BOTH FRONT BRAKE CALIBERS SEIZE UP WITHIN 2 MONTHS APART. MY TRUCK HAS ABOUT 34,000 MILES ON IT WHEN THIS OCCURED. ON BOTH OCCAIONS OF FAILURE IT LEFT ME ON THE SIDE OF THE HIGHWAY UNABLE TO MOVE IT. I'M CONCERNED ABOUT THE REAR BRAKE CALIPERS DOING THE SAME AND CONSIDERING CHANGING THEM ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985904May 16, 2017
ELECTRICAL SYSTEM, STEERING, SUSPENSION
MY VEHICLE IS COVERED UNDER THE SETTLEMENT IMPOSED AGAINST FIAT CHRYSLER TO OFFER BUYBACK OPTION TO OWNER BASED ON PURCHASE PRICE MINUS REASONABLE DEPRECIATION. HOWEVER, MY DEALER, FIAT CHRYSLER, BUYBACK HOTLINES, AND EVERYONE I HAVE CONTACTED ARE PASSING THE BUCK AND NO ONE SEEMS TO KNOW ANYTHING ABOUT THIS BUYBACK PROGRAM. I HAVE BEEN WORKING ON THIS FOR 18 MONTHS. I AM ABOUT TO GO MEET WITH A SERVICE DEPT. MANAGER THIS MORNING, AFTER RECEIVING MORE IGNORANCE AND "I DON'T KNOW ANYTHING ABOUT IT'S" YESTERDAY. FRUSTRATING. THERE ARE STEERING ISSUES, ELECTRICAL ISSUES, AND POWER TRAIN CONCERNS., AND IF SOMEONE GETS HURT IN THE MEANTIME WHILE I AM HAVING TO NAVIGATE THIS MESS, I WILL OWN FIAT CHRYSLER, NHTSA, AND WILL TAKE OVER THE BUYBACK NUMBER AND TURN IT INTO A PIZZA DELIVERY CALL CENTER. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984734May 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 5500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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