Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#11474214July 15, 2022
UNKNOWN OR OTHER
Driving on the freeway and the throttle sticks to the floor then releases about half way than stuck back to the floor.could have caused a bad accident.this need to be investigated before someone gets killed if they haven’t already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461850April 22, 2022
ENGINE, POWER TRAIN
WHILE TRAVELING ON INTERSTATE 90 IN WASHINGTON STATE, TRAVELING AT ABOUT 60 MPH I NOTICED A HAZE BEHIND THE TRUCK THROUGH THE PASSENGER SIDE DOOR MIRROR. AT THE TIME, THERE WERE NO INDICATIONS BY INSTRUMENTS OR WARNING LIGHTS THAT ANYTHING WAS AMISS WITH THE TRUCK. WONDERING IF IT WAS COMING FROM THE TRUCK I PULLED TO THE SHOULDER TO CHECK. AS SOON AS I STOPPED I SMELLED HOT OIL, SO SHUT OFF THE ENGINE, RELEASED THE HOOD LATCH AND CHECKED THE ENGINE COMPARTMENT. UPON LIFTING THE HOOD OF THE ENGINE COMPARTMENT I IMMEDIATELY NOTICED FLAMES BETWEEN THE ENGINE AND FIRE WALL. I RETRIEVED A FIRE EXTINGUISHER FROM THE CAMPER THE TRUCK WAS HAULING AND ATTEMPTED TO EXTINGUISH THE FIRE. TWO MOTORISTS WITH FIRE EXTINGUISHERS STOPPED TO HELP AND THE COMBINED USE OF THREE DRY CHEMICAL FIRE EXTINGUISHERS WOULD NOT PUT THE FIRE OUT AND THE TRUCK AND CAMPER COMPLETELY BURNED. WHEN I REPORTED THIS TO MY INSURANCE COMPANY WE DISCOVERED AN ERROR IN THE VIN NUMBER ON MY INSURANCE POLICY. OUT OF CURIOSITY I RESEARCHED THAT VIN NUMBER AND WAS SURPRISED TO SEE THAT SAME STYLE TRUCK HAD ALSO BURNED. IT'S VIN IS 3D7MU48C84G269656 AND CAN BE SEEN IN THE 7TH PHOTO THAT IS UPLOADED TO THIS REPORT. BOTH WERE 2004 DODGE DIESEL TUCKS WITH LOW MILEAGE. IT SEEMS TOO MUCH OF A COINCIDENCE AND I WONDER IF THERE IS A DEFECT THAT CAUSED THIS AND HOW MANY OTHER OF THIS YEAR, MAKE AND MODEL HAVE BEEN DESTROYED BY FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11453513February 22, 2022
STEERING, SUSPENSION
dodge death wobble. this death wobble started prior to my 100000mile warranty expired, but by the time i drove the truck home, it was over the milage. After a lot of bs and a fee, Dodge "fixed" my problem. ( for a while) They have refused to re-repair their bad design since. .I've spent many hours and money temporarily repairing their front end design. If i hit a bump in the road while exceeding 55 mph the truck violently shakes and i cannot control the direction. I went off the freeway in Salt Lake this last weekend after putting new tie rods (again) on the front end. You know what this is ! Dodge has never remedied this situation. !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447422January 13, 2022
ENGINE
My family has owned 3 5.7 HEMI vehicles all ranging from the years of 2002-2006 and they have all had the engine randomly seize up on us while driving almost causing major accidents, two of these vehicles are still owned one in an auto shop. I do not believe that this is a coincidence, I believe this is a manufacturer fault that needs to answer to and possibly pay back everyone effected by this event. The auto shop I have the truck at is Lott's auto in Junction City, KS and they themselves know of this fault as well. This needs to be answered to, it is a safety issue and a waste of money to people who trust Dodge with these vehicles, the auto shop informed me this is with the 5.7 HEMI from all years between 2000-2011. Please investigate this and hold Dodge accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439721November 8, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN
I was driving from Colorado to Indiana and all the sudden I heard a noise so I pulled over to the right side of the road. When a man came across the median and got a fire extinguisher from his truck and stated for me and my 3 dogs to get out because my truck was on fire. He stated that the driver shaft was on fire with flames by my gas tank.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437265October 18, 2021
FUEL/PROPULSION SYSTEM
While the NHTSA is looking at the later Dodge diesel pickups, the 5.9 engines commonly fail at low mileage (mine was at 100,000 miles) by the intank pump failing. Mine shut off at 45mph in traffic on State 33 in Idaho without warning.. My truck was towed to repair facility and waited 4 weeks for a substitute pump to be installed. The Turbo Diesel Register magazine commonly has articles of the hundreds of Doidge Ram owners who have been stranded and sometimes lives endangered by the pump failure. Dealers are aware of the problem, give a wink and a nod and as the part is not available, I paid nearly $1400 for a r & r fuel tank, labor, and a FASS brand pump/filter to get back on the road. This happened in August 2020 and didn't run till Sept 2020. Work order available. Truck has had 3,000 mile service it's existance, at Dodge 5 Star Dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422891June 30, 2021
STRUCTURE:BODY, SUSPENSION, ELECTRICAL SYSTEM
Severe rust and corrosion on body and suspension parts. Started at around 10 years of age. Support for bed to frame shows severe corrosion making hauling unsafe. Water is able to enter the cab through corroded rocker panels causing mold. Also, electrical system malfunction in throttle body can cause no response from accelerator at intermittent times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420346June 9, 2021
SUSPENSION:REAR
The contact owns a 2004 Dodge Ram 1500. The contact stated while driving 70 mph, the rear wheels locked up causing the vehicle to bounce back and forth in the middle of the highway. The vehicle then loss motive power and stalled. The contact pulled over to the side of the roadway and the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the rear drum had locked up and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417747May 19, 2021
POWER TRAIN
THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT UPON LOOKING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A CRACK IN THE MIDDLE OF THE TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THIS ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390120January 27, 2021
POWER TRAIN, UNKNOWN OR OTHER
THE PINION NUT HAS LOOSENED UP AND THAT CAUSED THE DRIVESHAFT TO BECOME UNSTABLE AND IT HAS CAUSED PROBLEMS THAT HAVE TO BE CHANGED SUCH AS (CRUSH SLAVE, INNER AND OUTER BEARINGS,SPACERS, AND PINION NUT) ALL HAVE TO BE REPLACED. THIS SAME ISSUE HAPPENED TO THE 2005 DODGE RAM AND THEY RECALLED THOSE TRUCKS JUST NOT THE YEAR OF MINE. I WAS DRIVING MY TRUCK WHEN THIS HAPPENED AND IT COULD HAVE BEEN EXTREMELY DANGEROUS FOR MY FAMILY AND I AND OTHERS ON THE ROAD WAY IF THE DRIVESHAFT BECAME UNATTACHED OR THE REAR-END LOCKED UP ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377778December 3, 2020
TIRES
GALAVIZ AUTO REPAIR & TIRES748 N ARIZONA AVE, CHANDLER, AZ 85225 ACCORDING TO THEM I GOT A DEAL, 4 BRAND NEW TIRES FOR MY DODGE RAM 1500 FOR 400. ME BEING A FEMALE, NOT KNOWING MUCH, DIDN'T NOTICE THE BRANDS WERE NOT EVEN THE SAME AND SIZE ON TWO WERE NOT LIKE THE OTHER TWO. THEY WEREN'T BRAND NEW, USED AND SUPPOSEDLY A YEAR WARRANTY. THE REASON I WENT BACK WAS TO CHECK ON THE TIRE RECALL, OWNER AND SON SAID THEY DON'T DO RECALLS OR REPORT AND TRANSACTIONS WITH NHTSA. HAVE NO RECORDS OF TIRES SOLD AT THERE SHOP. I WAS SCREWED OVER BY AN EX CO WORKER SELLING TIRES AT HIS OWN ACKNOWLEDGEMENT. THEY COULDN'T HELP ME WITH ANY THING THAT HAS TO DO WITH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377385December 1, 2020
SEAT BELTS
DRIVERS SEAT SEAT BELT IS LOSE AND WILL NOT RETRACT. IF PUT THE BRAKES ON HARD THE SEATBELT WILL NOT LOCK. I BOUGHT THE TRUCK LIKE THIS ABOUT SIX MONTHS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374897November 16, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
WATER IS LEAKING INTO THE CAB FROM THE GRAB BAR LOCATED ON THE "A" PILLAR ON THE DRIVER'S SIDE. I HAVE RESEARCHED THIS ISSUE AND THERE IS A TECHNICAL SERVICE BULLETIN (TSB #23-003-04) FOR THIS PROBLEM, WHICH WAS ISSUED FOR MANY MODEL YEARS OF THIS TYPE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362752October 5, 2020
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND BRAKING IN TRAFFIC, THE VEHICLE STALLED AND LOSS POWER STEERING AND BRAKING FUNCTIONS. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE AND ALSO TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS RESTARTED AND OPERATED FOR APPROXIMATELY FIFTEEN MINUTES BEFORE THE FAILURE RECURRED. BUCKEYE CHRYSLER JEEP DODGE RAM (278 MANSFIELD AVE, SHELBY, OH 44875, (419) 347-5222) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND SINCE THERE WAS NO WARNING LIGHT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 201,732.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351172August 25, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE PINION NUT WAS LOOSE AND CAUSED THE REAR TIRES TO LOCK UP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349060August 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR PINION NUT LOOSENED WHILE DRIVING AT 35 MPH, WHICH CAUSED THE DRIVE SHAFT TO DETACH FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE CONTACT CALLED JEFF D'AMBROSIO DODGE CHRYSLER JEEP DOWNINGTOWN (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 274,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342892August 3, 2020
UNKNOWN OR OTHER
THE FRAME ON MY TRUCK IS RUSTING OUT FROM UNDERNEATH OF ITS SELF, WHICH IS LEADING TO CRACK IN SPOTS. THE DATE PROVIDED BELOW IS AN ABOUT DATE. I TOOK MY TRUCK IN FOR TIRE WORK AND ASKED THE GUYS IF HE COULD LOOK OVER MY TRUCK TO SEE IF THERE IS SOMETHING THAT I MIGHT HAVE MISSED, I DO IT QUARTERLY. THEY TOLD ME THAT MY FRAME WAS CRACKED AND ROTTING OUT FROM UNDERNEATH OF ITS SELF. I CAN'T FIND ANYONE THAT WILL FIX IT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340810July 22, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
WE WERE DRIVING ON THE HIGHWAY 55 MPH AND HEARD A NOISE WHILE EXITING AND WE THOUGHT WE HIT A LARGE HOLE. BEFORE WE REACHED THE END OF THE OFF RAMP TRAVELING AT APPROXIMATELY 50 MPH BUT GIVING THE TRUCK SOME GAS TO ACCELERATE WE HEARD A VERY LOUD POP AND IT FELT LIKE SOMETHING HIT THE BOTTOM OF THE TRUCK.WE PULLED OFF TO SIDE AND CHECKED UNDER THE TRUCK TO SEE THE SLIP YOLK AND U JOINT OF THE DRIVELINE WERE BROKEN AND THE FLANGE NUT ON REAR END WAS BACKED OFF AND THE REAR END WAS SHATTERED. ALSO THE FUEL VAPOR RECOVERY LINES WERE BROKE FROM THE SLIP YOLK AND U JOINT BREAKING. IS THIS ISSUE RELATED TO RECALL NUMBER 14V79600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338992July 13, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO PERFORM AS DESIGNED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E. ADAMO DR, TAMPA, FL 33619, (813) 694-8784) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E009000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329101June 16, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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