Dodge Ram Complaints (2002)
1,381 consumer complaints on file.
- #11097887May 25, 2018POWER TRAIN
DRIVING ON HIGHWAY WHEN DRIVE SHAFT FELL OFF AND REAREND LOCKED UP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11090087April 25, 2018SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST, CORROSION, AND HOLES ALONG THE ENTIRE FRAME AND UNDERCARRIAGE OF THE VEHICLE. THE CONTACT STATED THAT THE FRAME WAS DETACHING DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11084850April 12, 2018ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THE FCM AND PDC ARE EXTREMELY BAD ON THE 2002 DODGE. THEY CORRODE CAUSING YOUR BRAKE LIGHTS, BLINKERS, HEADLIGHTS AND EMERGENCY FLASHER NOT TO WORK. DODGE SHOULD HAVE BEEN MANDATED TO RECALL AND REPLACE BOTH PARTS ON EVERY TRUCK. THE CORROSION IS DO TO THE POOR DESIGN OF THE PDC "FUSE BOX" WITH HOLES IN THE BOTTOM ALLOWING WATER AND MOISTURE TO ENTER THE PDC AND START TO CORRODE. THIS IN TURN CAUSING THE FCM " FRONT CONTROL MODULE" TO SHORT OUT. THIS IS A SEVERE DANGER TO THE TRUCK OWNER AS WELL AS OTHER MOTORISTS AND PEDESTRIANS ON THE ROAD. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE LOOKED IN TO AND FIXED. I HAVE PERSONALLY EXPERIENCE THIS AND HAVE ALMOST BEEN HIT SEVERAL TIMES BY MOTORISTS BEHIND ME DO TO THE FACT MY TAILLIGHTS QUIT WORKING AND MY BLINKERS DID AS WELL. I HAVE REPLACED MY FCM AND PDC 4 TIMES ALREADY AND EACH ONE SHORTS OUT AFTER A YEAR. THAT'S $600-$1200 EACH TIME. DODGE IS RESPONSIBLE FOR THIS PROBLEM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080242March 19, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 2 MPH, THE PINION BOLT LOOSENED AND FELL OFF, WHICH CAUSED THE DRIVE SHAFT TO FRACTURE AND ALSO DETACH. THE FAILURE CAUSED THE VEHICLE TO SEIZE. ROBERT GREEN CHRYSLER, DODGE, JEEP IN MONTICELLO, NEW YORK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 197,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11079867March 16, 2018STRUCTURE:BODY, UNKNOWN OR OTHER
CRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11078845March 13, 2018UNKNOWN OR OTHER
I HAVE A 2002 DODGE RAM 1500 P/U TRUCK. I'M AWARE THAT IT'S OUT OF WARRANTY. I PLAN TO KEEP THIS TRUCK UNTIL I DIE. THE DASHBOARD IS COMPLETELY DAMAGED. I NOW HAVE A DASH COVER OVER IT. AND IT'S SEEM TO BE FALLING IN AS WELL. PLEASE CONSIDER REPLACING MY DASH SINCE IT'S THE WRONG MATERIAL ON ALL 3RD GENS WERE MADE OUT OF POLYVINYL CHLORIDE. AS TIME PASSES THEY DRY OUT AND CRACK. CAUSING PIECES TO FALL INSIDE CAUSING PROBLEMS WITH THE BLOWER AND ELECTRICAL SYSTEM. I PLAN TO TRAVEL FROM SAN DIEGO CA TO CHICAGO ILL. IN AUGUST IN MY TRUCK, I CAN'T PUT ANYTHING ON THE DASHBOARD WITHOUT THE FEAR OF DAMAGE OR MALFUNCTION TO THE ELECTRONICS OR OTHER PARTS UNDERNEATH.WITH LIQUIDS OR MORE PLASTICS FALLING INSIDE OR PASSING THOUGH THE THE DASH COVER ITS NOT WATER PROOF OR WATER RESISTANT PLEASE HELP... PLEASE HELP SAVE MY TRUCK, PLEASE AND KEEP ME SAFE ON THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11067307February 6, 2018AIR BAGS
MY TRUCK IS A 2002 DOGE RAM 1500. MY AIR BAG LIGHT IS ON. WHENT TO THE DEALER SHIP IT SEEMS THAT THEY DONT MAKE THE MAUGEL NO MORE. SO HOW CAN I DRIVE MY VEHICLE IF THE AIR BAGS DONT WORK. NEED HELP PARTS, IS DESCANTINUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066927February 5, 2018AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIALLY IN THE THOUSANDS, NOT INCLUDING LABOR AND WIRING HARNESS REPAIRS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066636February 2, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD OUT OF GEAR MORE THAN ONCE WHILE IN PARK. THE VEHICLE HAD TO BE STOPPED AND FORCE WAS APPLIED TO PREVENT THE FAILURE. THE DEALER (GILLMAN CHRYSLER JEEP DODGE RAM, 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (713) 776-4900) WAS NOTIFIED AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11064752January 24, 2018VISIBILITY/WIPER
BLOWS HEAT ONLY ON PASSENGER SIDE VENTS. BLOWS COOL AIR ON DRIVERS SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11062924January 16, 2018STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
MY DASHBOARD HAS HOLE IN IT. ITS BEEN CRACKING FOR A WHILE AND REALLY DIDN'T PAY ATT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057759December 31, 2017UNKNOWN OR OTHER
THE DASH HAS CRACKED INTO SEVERAL PIECES THAT ARE NOW A HAZZARD OF FLYING SHARDS IN CASE OF AN ACCIDENT. ALSO THERE ARE HOLES INT THE DASH WHERE THE PIECES HAVE BROKEN OUT THAT CAN ALLOW DEBRIS TO FALL INSIDE THE DASH THAT CAN CAUSE FIRES OR ELECTRICAL SHORTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11057495December 29, 2017UNKNOWN OR OTHER
ABOUT 3 YEARS AFTER BUYING MY NEW DODGE TRUCK THE DASHBOARD STARTED TO FALL APART, BECOME BRITTLE. ITS CURRENTLY IN COMPLETE PIECES. THE VEHICLE HAS ALWAYS BEEN IN MOTION AND HAS ALWAYS BEEN PROTECTED FROM THE SUN. I KNOW THERE ARE A LOT OF CASES JUST LIKE MINE. PICTURES WILL BE AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055936December 21, 2017POWER TRAIN
MY WIFE AND I WERE DRIVING AT ABOUT 55 MPH AND NEXT THING WE KNOW WE HEARD A VERY LOUD BANG AND THEN MY REAR END LOCKED UP AND ABOUT CAUSED US TO HIT THE CAR BESIDE US ONCE I WAS ABLE TO PULL OVER SAFELY I GOT OUT AND FOUND MY DRIVESHAFT SEPARATED FROM THE REAR END SO I HAD IT TOWED TO THE LOCAL MECHANIC AND HE HAD INFORMED ME THAT MY PINION NUT HAD CAME LOOSE AND BACKED OUT THAT IT WAS NOT PROPERLY TORQUED I HAVE CONTACTED THE DEALERSHIP AND THE CORPORATION OF RAM AND NEITHER WILL OWN UP TO IT EVEN THOUGH THEY INFORMED ME THERE WAS A PENDING RECALL FOR MY YEAR MODEL FOR THAT PINION NUT AND THEY ALSO INFORMED ME THAT I DO HAVE THE SAME REAR END AS THE 05 MODEL THAT DID HAVE A RECALL ON THE PINION NUT WHICH IS THE 9.25' RING GEAR CHRYSLER REAR END BUT THEY SAID SINCE MINE IS A 2002 THEY CAN DO NOTHING ABOUT IT AND THAT I AM STUCK WITH PAYING FOR REPAIRS FOR SOMETHING THAT SHOULD'VE NEVER HAPPENED ON A TRUCK WITH 124,000 MILES AND SOMETHING THAT COULD'VE INJURED MY WIFE AND I AND I'VE SEEN A LOT OF REPORTS OF THIS SAME THING HAPPENING TO PEOPLE ATLEAST ONCE I DON'T SEE WHY THIS IS NOT A RECALL BECAUSE I SEE IT AS A HUGE SAFTEY ISSUE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11054201December 12, 2017STRUCTURE:BODY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11051463November 30, 2017STEERING
I AM HEARING A POPPING SOUND WHEN TURNING THE STEERING WHEEL, PLAY IN STEERING, TRUCK IS WOBBLING ALL OVER THE PLACE WHEN DRIVING ON UNEVEN ROADS, HISSING SOUND COMING FROM FRONT END WHEN ACCELERATING. PLAY IN STEERING GEAR BOX. THE CLICKING POPPING SOUND I HEAR WHEN TURNING STEERING WHEEL IS WHEN DRIVING OR NOT MOVING. I HAVE HAD THIS TRUCK PULL FAR RIGHT ON THE ROAD WHEN GOING ON UNEVEN ROADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11048121November 23, 2017STRUCTURE:BODY
DASH IS FALLING APART. EVERY DAY PIECES ARE COMING OFF. ALSO I NEED TO REPLACE THE HEATER CORE AND I'M AFRAID THE THAT THE DASH WILL COMPLETELY FALL APART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11034794October 20, 2017UNKNOWN OR OTHER
THE DASH IS CRACKING AND PIECES FALL DOWN INTO THE VENT THEN WHEN I TURN ON HEAT OR AIR PIECES COME FLYING OUT HITTING MYSELF OR PASSINGERS IN EYES AND FACE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11031834October 5, 2017POWER TRAIN
WHILE DRIVING HOME A NOISE STARTED TO OCCUR WHEN LETTING OFF GAS PEDAL, GOT LOUDER THE MORE I DROVE, I DRIVE 25 MILES TO AND FROM WORK, WELL AS I WAS COASTING TO SLOW TO ENTER MY DRIVEWAY (I LIVE IN THE COUNTRY) AND THE THEN BOOM AND NO POWER REAR END LOCKED RIGHT AT END OF MY DRIVE AND WOULD NOT MOVE, FOUND DRIVE SHAFT GONE AND PINION WAS PULLED INTO DIFFERENTIAL, STOPPED IN THE MIDDLE OF AS STATE ROUTE HAD TO DRAG TRUCK OFF OF ROAD REMOVED COVER AND FOUND REAR END CHEWED UP, MY QUESTION IS WHY IS DODGE ONLY COVING THIS REA END BACK TO 2005 AND NOT TO WHEN THEY STARTED USING IT IN 2002, GLAD IT DIDN'T HAPPEN IN HEAVY TRAFFIC, I WOULD HAVE BEEN HURT OR WORSE SOMEONE ELSE WOULD HAVE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11022886September 12, 2017SUSPENSION
DODGE RAM "DEATH WOBBLE" OR SHIMMY PHENOMENON, WHILE IN MOTION AND ENCOUNTERING HIGHWAY ROAD SURFACE CHANGES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0