Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10265509April 15, 2009
STRUCTURE
MY 2002 DODGE RAM 1500 HAS CRACKED DASH AND IT IS VERY BRITTLE. WHILE RESEARCHING ONLINE I FOUND HUNDREDS MORE WITH SAME PROBLEM. I BELIEVE THIS COULD CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES WORK IT WOULD THROW PIECES OF THE DASH INTO THE PERSON CAUSING MAJOR INJURES TO THAT PERSON. I BELIEVE THAT DODGE SHOULD LOOK IN TO THIS. THEY SHOULD RECALL AND FIX THE PROBLEM BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265078April 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT PLACED THE GEAR INTO PARK AND THE VEHICLE ROLLED BACKWARDS ON ITS OWN. HE RESTARTED THE VEHICLE, PLACED IT BACK INTO PARK, AND APPLIED THE EMERGENCY BRAKE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V460000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE HAS NOT BEEN REPAIRED AND HE NO LONGER DRIVES THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264810April 9, 2009
ENGINE AND ENGINE COOLING
STALLING AND ROUGH IDLE. ENGINE WILL SURGE AT STOP AND FORCE VEHICLE TO MOVE FORWARD VERY CLOSE TO OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263543March 29, 2009
STRUCTURE
PURCHASED VEHICLE USED IN 2006 WITH 34,000 MILES. IN JUNE OF 2008 I NOTICED A CRACK APPROX. 2" LONG IN THE DASHBOARD ON THE PASSENGER SIDE STARTING IN THE TRAY, VEHICLE HAD APPROX. 53,000 MILES ON IT. BY SEPTEMBER OF 2008 THE ONE CRACK DEVELOPED INTO 3 CRACKS WITH 1 SPANNING THE ENTIRE WIDTH OF THE DASH ALONG THE CENTERLINE OF THE VEHICLE. NOW IN MARCH OF 2009 WITH 69,000 MILE, THERE ARE 5 CRACKS TOTAL AND THE DASHBOARD IS SAGGING AND THE DEFROSTER VENTS ARE STARTING TO CRACK APART. THE VEHICLE HAS NEVER BEEN IN A ACCIDENT, THE ONLY PROTECTANT USED ON THE DASH WAS RECOMMENDED AND PURCHASED AT THE DODGE DEALERSHIP WHERE I BOUGHT THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263165March 26, 2009
STRUCTURE
THE DASHBOARD HAS CRACKED IN MANY PLACES ON MY 2002 DODGE 1500 4X4. FULL LENGTH CRACKS FROM WINDSHIELD TO DRIVER, ABOUT 4 LARGE ONES AND A FEW SMALL ONES STARTING. MAY BE MORE COSMETIC BUT IF CONTINUES, IT MY AFFECT DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263085March 25, 2009
ELECTRICAL SYSTEM
MY 2002 DODGE CARAVAN HAS NUMEROUS ELECTRICAL PROBLEMS. THE PASSENGER AND BACK WINDOWS ONLY WORK INTERMITTENTLY. THE INSIDE DOOR PANEL ON THE DRIVER'S SIDE IS ALSO BECOMING LOOSE. THE AIR CONDITIONER STARTED ONLY WORKING ON HIGH SPEED. THEN IT WOULDN'T WORK AT ALL UNLESS YOU GIGGLED THE KEY A CERTAIN WAY. NOW IT WON'T WORK AT ALL. THESE TRUCKS HAVE BEEN SUBJECT TO A RECALL FOR THIS ISSUE. "THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT." PER THE RECALL "'DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION" I CONTACTED THE DEALER WHERE I BOUGHT THE MONSTROSITY AND HE WAS RUDE AND CLAIMED THIS TRUCK WAS NOT SUBJECT TO THAT RECALL. I ALSO CALLED THE NATIONAL NUMBER AND THEY REFUSED TO REPAIR THEIR DEFECTIVE VEHICLE. WE LIVE IN FLORIDA AND IT IS DANGEROUS TO HAVE TO RIDE IN A VEHICLE WITHOUT AIR CONDITIONING. OUR DODGE CARAVAN ALSO HAS A DEFECTIVE AIR CONDITIONER. I RUE THE DAY I EVER BOUGHT A DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262959March 24, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN 2006, THE BATTERY WAS REPLACED IN THE CONTACT'S VEHICLE. WHEN HE STARTED THE VEHICLE, THE HEADLIGHTS REMAINED ILLUMINATED AND THE TURN SIGNALS, HORN, AND BRAKE LIGHTS NO LONGER WORKED. HE CALLED DAIMLER CHRYSLER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT STATED THAT THE TAIL LIGHTS DID NOT WORK WHEN THE VEHICLE WAS PURCHASED. HE FEELS THESE ARE ALL SAFETY ISSUES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 138,844 AND FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262989March 24, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CHECK ENGINE LIGHT CAME ON CODE SAYS ITS RELATED TO A CONDENSER FAN AND WIRING HARNESS PROBLEM THERE IS A TECHNICAL SERVICE BULLETIN OUT ON IT AND DEALER SAYS IT IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262754March 23, 2009
STRUCTURE
DASHBOARD IS STARTING TO CRACK IN VARIOUS PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262397March 18, 2009
STRUCTURE
THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING AND PIECES ARE FALLING OFF. I'M AFRAID ITS GOING TO SHORT SOMETHING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259545February 21, 2009
STRUCTURE
MANY CRACKS ON DASHBOARD WHICH COULD CAUSE SAFETY ISSUE IF AIRBAG IS DEPLOYED. SEARCHING ON INTERNET AND FOUND MANY CUSTOMERS WITH SAME ISSUE. ONE FLORIDA TV STATION DID A REPORT ON THIS PROBLEM IN 2007. THERE NEEDS TO BE AN INVESTIGATION SO A RECALL CAN HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258396February 11, 2009
STRUCTURE
2002 DODGE RAM 1500. DASHBOARD IS CRACKED IN MULTIPLE AREAS AND CAVING IN. REPORTED TO DODGE AT 60,000 MILES (NOW 114,000 MILES) DODGE CLAIMED IT WAS NOT COVERED UNDER ANY WARRANTY. NOW THE DASH IS CAVING IN AND PIECES FLY AROUND CABIN WHEN SHARP MOVEMENTS ARE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257909February 6, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2002 DODGE RAM 1500 HAD A LEAK IN THE EXHAUST SYSTEM AND CAUGHT FIRE. *NJ THE CONSUMER STATED THE VEHICLE SUDDENLY STALLED. THE FIRE DAMAGED THE UNDERCARRIAGE OF THE TRUCK, AND MELTED THE GAS TANK AND BED LINER. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10256336January 26, 2009
STEERING, POWER TRAIN
2002 DODGE RAM 1500. THE POWER STEERING QUIT WHILE I WAS DRIVING AND I WAS IN A CURVE AND ALMOST WRECKED. I HAVE HEARD OTHER PEOPLE TALKING ABOUT THIS SAME PROBLEM. I THOUGHT SAFETY WAS NUMBER ONE. BUT I GUESS THIS WILL NOT BE A RECALL UNTIL SOME ONE FROM YOUR OFFICE OR SOMEONE YOU LOVE IS KILLED IN THIS TYPE OF SITUATION. I HAVE READ THAT PEOPLE HAVE RAN OF THE ROAD WHEN THIS HAS HAPPENED OR HAVE STRUCK A ROADSIDE OBJECT TRYING TO STOP. COME ON PEOPLE LETS FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255945January 22, 2009
STRUCTURE
FOR NO APPARENT REASON MY DASHBOARD HAS SEVERAL CRACKS WHICH APPEARED SUDDENLY RUNNING THE LENGTH OF THE DASHBOARD FROM FRONT TO BACK. THERE IS NO OTHER DAMAGE TO THE VEHICLE THAT WOULD HAVE CAUSED THIS AND THE VEHICLE IS WELL MAINTAINED. THE CRACKS ARE PRIMARILY OVER THE PASSENGER SIDE OF THE DASH BUT THERE ARE ALSO A FEW ON THE DRIVERS SIDE. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF THE PASSENGER AIRBAG DEPLOYED, IT WOULD PROBABLY TURN THE DASH INTO A PLASTIC GRENADE SENDING SHRAPNEL AROUND THE CAB AND INTO THE OCCUPANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255984January 22, 2009
STRUCTURE
THE DASH ON MY 2002 DODGE RAM 1500 HAS CRACKED IN MULTIPLE PLACES DUE TO DEFECTIVE PLASTICS. I UNDERSTAND I AM NOT THE ONLY PERSON WITH THIS ISSUE. WHERE THIS HAS BECOME A SAFETY ISSUE IS THE SHARPNESS OF THE PARTS. MY SON AND I HAVE BOTH SLICED OUR HANDS OPEN WHEN CLEANING THE DASH, EVEN TRYING TO BE CAREFUL. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHRYSLER. SEE THE FOLLOWING WEBSITE AS I AM NOT THE ONLY PERSON WITH THIS ISSUE. HTTP://WWW.DODGEPROBLEMS.COM/CRACKED-DASHBOARD.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10255554January 19, 2009
AIR BAGS:FRONTAL
SEVERE CRACKING OF UPPER TWO-PIECE DASH BOARD. MULTIPLE CRACKS RUNNING THROUGH DASH, LEAVING OPEN HOLES TO WIRING. CRACKED DASH SHIFTING, COULD INTERFERE WITH PASSENGER AIRBAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254794January 12, 2009
STRUCTURE
MY 2002 DODGE RAM 1500 SLT 4X4S DASHBOARD IS CRACKED AND IS GETTING WORSE. TRUCK IS VERY WELL TAKEN CARE OF AND CAN THINK OF NOTHING THAT WOULD CAUSE THIS AS A FAULT OF MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253777January 5, 2009
SUSPENSION:FRONT, SUSPENSION, STEERING
WHILE DRIVING TO WORK EARLY IN THE MORNING, ROADS WERE WET, TEMPERATURE WAS 23 DEGREES. WAS DRIVING ON A TWO LANE ROADWAY ABOUT 40 MPH. WAS ON A STRAIGHT STRETCH WHEN TRUCK STARTED TO FISH TAIL SLIGHTLY. REAR OF THE TRUCK SLID SLIGHTLY TOWARD DRIVERS SIDE. I TURNED THE WHEELS SLIGHTLY IN THE DIRECTION OF THE SLIDE AND THEN STARTED TO TURN THE WHEELS BACK THE OTHER DIRECTION AS TRUCK STARTED TO STRAIGHTEN OUT. AT THAT POINT I FELT SOMETHING GIVE IN THE FRONT END ON THE DRIVERS SIDE. THE TRUCK STARTED PULLING ACROSS THE CENTER LINE AND OFF THE OTHER SIDE OF THE ROAD. I WAS HEADING STRAIGHT FOR A TELEPHONE POLE. I TRIED PUSHING THE BRAKES FULLY, BUT THE PEDAL WENT TO THE FLOOR. I CUT THE WHEELS ALL THE WAY TO THE RIGHT , JUST MISSING THE TELEPHONE POLE. MY FRONT FENDER STRUCK A STEEL POLE FILLED WITH CEMENT NEXT TO A SPLIT RAIL FENCE. WHEN I GOT OUT OF THE TRUCK, THE FRONT DRIVERS SIDE TIRE WAS LAYING UNDER THE TRUCK, ONLY HELD ON BY THE TIE ROD END. THIS WAS BY NO MEANS A VERY BAD CASE OF SLIDING AND OVER STEERING. THE UPPER BALL JOINT HAD JUST SEPARATED CAUSING THE TIRE TO BUCKLE UNDER. I WAS LUCKY TO HAVE ESCAPED THIS ACCIDENT WITHOUT INJURY OR HAVING MY TRUCK ROLL OVER. I HAVE SEEN ALOT OF PROBLEMS WITH THE DODGE DURANGOS WITH THE BALL JOINT SEPARATION AND I CAN ONLY IMAGINE IT IS THE SAME SUSPENSION PARTS USED IN THE DODGE RAM 1500 4X4 TRUCKS. THIS NEEDS TO BE CHECKED INTO BEFORE SOMEONE GETS KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10253817January 5, 2009
STEERING
LOST ALL STEERING CAPABILITY WHILE DRIVING: ALMOST RAN INTO A HOUSE. THERE IS POWER STEERING FLUID ALL OVER THE ENGINE COMPARTMENT. NO COLLISIONS IN THIS VEHICLE OTHER THAN A MINOR REAR END FENDER BENDER. PREVIOUSLY I HAD THE HIGH PRESSURE PWR STEERING HOSE REPLACED AND THE SYSTEM FLUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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