Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10594848May 29, 2014
TRAILER HITCHES
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SHE ATTEMPTED TO HITCH A TRAILER AND DISCOVERED THAT THE RECEIVING HITCH BOLD WAS FRACTURED. THE CONTACT REPLACED THE HITCH BOLD AND THE BOLT DID NOT SECURE THE AREA CAUSING THE BOLT HOLE TO EXPAND. THE HITCH HAD TO BE WELDED TO THE VEHICLE BUT THE TRAILER MOVED WHILE HAULING AND THE WELDING MAY FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594437May 27, 2014
ENGINE, STEERING, FUEL SYSTEM, DIESEL
WE PURCHASED A 2010 DODGE RAM CUMMINGS 2500 ON 06/20/2011. WEEKS INTO MAKING THE PURCHASE WE STARTED HAVING ENGINE PROBLEMS. SUCH AS A CLOGGED FUEL FILTER, EGR VALVE, THE IGNITION KEY SWITCH, TRUCK WOULD NOT START WITH TURN OF THE KEY, YOU HAD TO WIGGLE KEY INSIDE IGNITION TO START TRUCK. THE CHECK ENGINE LIGHT IS ALWAYS ON, RECENTLY THE MESSAGE PANEL DISPLAYED EXHAUST IS 90% FULL. THE TRUCK WAS GOING ABOUT 5 MILES PER HOUR. AND RECENTLY IT TURNED OFF ON THE WAY HOME BARELY AVOIDING GETTING HIT BY ON COMING TRAFFIC. WE ALSO REPLACED THE WATER PUMP, THE BELT TENSIONER, AND IT HAD AC COILS CLOGGED. PAINT ALSO STARTED CHIPPING IN SOME AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592674May 20, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BE AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VIN WAS UNAVAILABLE. THERE WERE NO FAILURES AT THIS TIME. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592491May 19, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592494May 19, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REMEDY WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592144May 17, 2014
STEERING
HAVE BEEN WAITING FOR PARTS TO MAKE THIS REPAIR SINCE PUT ON THE LIST AT PRO JEEP/DODGE THORNTON, COLO. (NOW LARRY H. MILLER DODGE) ON 01/07/2014. I HAVE REPEATEDLY CONTACTED THE DEALER & CHRYSLER/DODGE AND AM GIVEN THE RUN AROUND EACH TIME AND AM NO CLOSER TO REPAIRS THAN I WAS 6 MONTHS AGO. DODGE KNEW THIS WAS A PROBLEM SINCE 2008 YET CONTINUED TO SELL THESE TRUCKS WITHOUT NOTIFYING CUSTOMERS OF THE PROBLEM. WAS SOLD AN UNSAFE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588398May 14, 2014
SUSPENSION
CONTACTED DEALER VEHICLE PERCHED SHEPHERD TEAM AUTO PLAZA, 1819 SOUTH MAIN, FORT SCOTT KANSAS 66701 (888-211-6244) WEEKLY SINCE FEB. 1, 2014 AND THEY CAN'T PROVIDE THE SERVICE FOR THE RECALL N49. MANY EXCUSES EVEN AFTER MY PERSISTENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588006May 13, 2014
SUSPENSION, STEERING
RECALL FOR TIEROD LEFT SIDE AND UNABLE TO GET THE PARTS AS OF OCT 2013 AND UP UNTIL NOW NO PARTS AVAILABLE AND STILL DRIVING WITH DANGEROUS TIEROD AND NO PARTS FOR THE REPLACEMENT. NEED HELP WE ARE NOT GETTING HELP FROM THE US GOVERNMENT AT ALL SO SOMEONE IS GOING TO DIE BEFORE YOU ALL STEP IN AND IT IS TO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585931May 8, 2014
POWER TRAIN
2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED AND CAME TO A COMPLETE STOP. CONSUMER STATES REAR AXLE LOCKED UP. *SMD THE CONSUMER STATED WHEN THE REAR AXLE LOCKED UP, HIS WIFE WAS THEN HIT BY ANOTHER VEHICLE AND SUFFERED INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10587018May 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587101May 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING MONTHS TO HAVE THE RECALL SERVICE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586852May 6, 2014
STEERING
NOTICED THE FRONT TIRES WERE ODDLY WORN AND TOOK TRUCK TO TIRE STORE. REPLACED FRONT TIRES AND TRIED TO HAVE THE FRONT END ALIGNED. STORE SAID THEY COULD NOT ALIGN THE TRUCK BECAUSE THE TIE RODS WERE TOO WORN AND SUGGESTED I CHECK WITH CHRYSLER ABOUT A RECALL. TALKED WITH CHRYSLER WHO SAID WHILE THERE HAD BEEN A RECALL ON TIE RODS MY VIN NUMBER WAS NOT INCLUDED. TIE RODS SHOULD NOT BE WORN AFTER 27,000 MILES OF REGULAR DRIVING - SOMETHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586667May 5, 2014
POWER TRAIN
I TOOK MY VEHICLE TO FOWLER DODGE IN OKLAHOMA CITY TO HAVE A RECALL PERFORMED. (REAR AXLE PINION NUT-N08/NHTSA) I DROPPED MY VEHICLE OFF AT 9:30 A.M. AND INFORMED THE SERVICE TECH, [XXX], THAT I NEEDED MY VEHICLE BACK BEFORE THE END OF THE DAY BECAUSE IT WAS MY ONLY MODE OF TRANSPORTATION. AFTER WAITING 8 HOURS I DEMANDED A LOANER SO THAT I COULD HAVE TRANSPORTATION WHILE MY TRUCK WAS BEING SERVICED. I HAD ALSO REQUESTED AN OIL CHANGE. WHEN I ARRIVED BACK AT THE DEALER TO SPEAK WITH A MANAGER ABOUT A LOANER I WAS TOLD THAT IT WOULD ONLY BE ANOTHER HALF AN HOUR. AT ABOUT 5:00 P.M. I WAS TOLD MY TRUCK WAS READY. WHEN I ASKED [XXX] IF THE INSIDE OF THE AXLE LOOKED OKAY HE REPLIED THAT THEY DIDN'T INSPECT THE INSIDE BECAUSE THEY THOUGHT THEY WOULD HAVE THE TRUCK OVERNIGHT AND THAT THEY ONLY PUT A RETAINER ON THE NUT SO THAT I COULD HAVE MY TRUCK BACK. THE DEALER THEN UPDATED THE DATABASE TO REFLECT THAT THE RECALL HAD BEEN COMPLETED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586670May 5, 2014
STRUCTURE:BODY
ON MARCH 22, 2014 MY WIFE STEPPED ON THE DRIVER'S SIDE NERF BAR TO ENTER THE TRUCK. BEFORE SHE COULD ENTER THE NERF BAR PULLED COMPLETELY OUT OF THE BODY OF THE VEHICLE AND FELL TO THE GROUND. I IMMEDIATELY TOOK THE TRUCK TO A DEALER FOR INSPECTION AND POSSIBLE REPAIR. I WAS INFORMED THAT THE FACTORY WOULD NOT COVER THE REPAIR UNLESS THERE WAS RUST OR CORROSION ON THE BODY. I CALLED CHRYSLER AND THE REPRESENTATIVE TOLD ME THE SAME THING. I TRIED TO FILE WITH MY INSURANCE, BUT THEY REFUSED COVERAGE BECAUSE IT WAS A FACTORY DEFECT. I WAS ABLE TO FIND A SHOP TO REPAIR THE PROBLEM. THEY HAD TO SPECIAL ORDER SIX REINFORCED PLATES WITH RIVNUTS TO REPAIR BOTH SIDES BECAUSE THE PASSENGER SIDE WAS PULLING OUT OF THE METAL AS WELL. THE TOTAL COST CAME TO $519.83. THE SHOP SAID THIS WAS A DODGE RAM SPECIFIC PROBLEM THAT THEY HAD SEEN BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586192May 2, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE REPAIRS WERE UNABLE TO BE PERFORMED FOR AND THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585250April 28, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER AND MANUFACTURER STATED THAT ONE REMEDY PART WOULD BE RECEIVED EVERY TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585116April 27, 2014
STEERING
I AM EXTREMELY CONCERNED ABOUT THE RECALL ON THE LEFT TIE ROD BALL STUD ON THIS TRUCK. WE RECEIVED THE RECALL NOTICE THE LAST WEEK IN DECEMBER 2013. HOWEVER, IT STATED TO CALL OUR DODGE DEALER STARTING JANUARY 6TH! THIS RECALL COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. WHEN WE CALLED THE DEALER, THEY COULDN'T EVEN FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS AND THERE WAS A WAITING LIST! IT IS THE END OF APRIL AND WE ARE STILL WAITING FOR THIS SERIOUS RECALL TO BE FIXED. SHAME ON YOU CHRYSLER FOR TAKING SO LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584200April 22, 2014
STEERING
THERE HAS BEEN A RECALL ON MY TRUCK, DEC 2013. LEFT TIE ROD BALL STUD. I HAVE TAKEN TO ROTOLO'S DODGE DEALER IN CHARLEROI PA FOR INSPECTION AND REPAIR. DEALER SAID IT NEEDS REPAIRED AND I WAS PLACED ON A LIST OF THIRTY. AND WOULD BE GIVEN A CALL WHEN DODGE SENDS THEM THE PARTS TO REPAIR. THAT NOW HAS BEEN FOUR MONTHS. AM I GOING TO DIE BECAUSE DODGE WILL NOT GET THE PARTS TO FIX MY TRUCK? CAN YOU HELP ME. WHY IS DODGE DRAGGING THIS OUT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583923April 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583373April 17, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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