Dodge Ram Complaints (2000)

970 consumer complaints on file.

#10150953February 22, 2006
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. WHILE DRIVING 50 MPH THE ENGINE STALLED. UPON INSPECTION THE DEALERSHIP DETERMINED THE FUEL INJECTION PUMP NEEDED REPLACED. THE FUEL INJECTION PUMP WAS REPLACED THREE TIMES AT APPROXIMATELY EVERY 45,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150789February 21, 2006
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
AT APPROXIMATELY 14 MILES NORTH OF TOWN ON A REMOTE STRETCH OF MOUNTAIN ROADWAY THE 2000 DODGE/CUMMINS RAM 2500; WITH ONLY 57,000 MILES, SHUT DOWN AS IF I HAD TURNED OFF THE KEY. I KNOW SEVERAL DODGE/CUMMINS TRUCK OWNERS AND MANY HAVE HAD EXPERIENCES WITH THE FUEL INJECTOR PUMPS GOING BAD ON LOW MILEAGE, LATE MODEL TRUCKS. ENDED UP HAVING THE VEHICLE TOWED. TWO DAYS LATER PUT THE TRUCK ON THE FERRY HEADED BACK TO JUNEAU. I MADE CONTACT WITH DAIMLER/CHRYSLER CORPORATION CUSTOMER ASSISTANCE. I DESCRIBED THE ABOVE INCIDENT. I ALSO STATED THAT I WAS AWARE OF THE ONGOING PROBLEMS AND NUMEROUS FAILURES WITH THE DODGE/CUMMINS FUEL INJECTION PUMPS. DAIMLER/CHRYSLER STATED THAT THE VEHICLES WARRANTY PERIOD HAD EXPIRED BUT THAT THE COMPANY WOULD ENTERTAIN THE PROSPECT OF ASSISTING ME WITH THE REPAIR SINCE THE MILEAGE WAS SO LOW AND ACKNOWLEDGE THAT THE CORPORATION WAS AWARE OF THE FUEL INJECTION PUMP PROBLEMS. DAIMLER/CHRYSLER TOLD ME TO GET A DIAGNOSIS FROM A DODGE DEALERSHIP BEFORE THEY WOULD PROCEED WITH ANY ASSISTANCE. I PROMPTLY DELIVERED THE TRUCK TO THE DEALERSHIP THAT MORNING. I HAD TO SIGN AN AGREEMENT FOR A MINIMUM OF 1 HOUR LABOR AT $100.00/HR. THEY CONFIRMED MY DIAGNOSIS OF THE FUEL INJECTION PUMP AND QUOTED $2700.00 FOR THE REPAIR. I CALLED THE NEXT MORNING AND RELAYED THIS INFORMATION TO DAIMLER/CHRYSLER. THEY STATED THEY WOULD CONTACT THE DEALERSHIP AND GET BACK IN TOUCH WITH ME. DAIMLER/CHRYSLER HAS NOT MADE ANY ATTEMPT TO CONTACT ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150294February 15, 2006
STRUCTURE
TOP OF DASH CRACKED UNDER NORMAL OPERATION. I HAVE HEARD MULTIPLE COMPLAINTS OF THIS HAPPENING IN SIMILAR VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149382February 3, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT*: THE CONTACT STATED WHILE DRIVING 30MPH THICK DUST BLEW OUT FROM THE AIR CONDITIONER. AFTERWARDS THE AIR CONDITIONER ONLY WORKED A FEW MINUTES BEFORE QUITTING. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP. UPON INSPECTION THE DEALERSHIP FOUND THE HEATER CORE HAD RUPTURED. THE DUST THAT CAME FROM THE AIR CONDITIONER WAS THE FREON. BOTH THE HEATER CORE AND FREON NEED TO BE REPLACED. THE REPAIRS HAVE NOT BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149022January 30, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2000, 1500 DODGE RAM, HOOD FLEW UP TRAVELING ABOUT 40-45 MPH ON HIGHWAY 125. BODY SHOP STATED THAT IT WAS DO TO FAULTY HOOD LATCH. VEHICLE IS WELL MAINTAINED AND CARED FOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148853January 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:MULTIPLE AXLE
NOTICED REDUCED DIRECTIONAL STABILITY, BRAKING DEGRADATION AND VEHICLE PULLED UNDER BRAKING CONDITIONS. THIS LEAD ME TO TAKE VEHICLE IN FOR SERVICE. WHILE ON THE VEHICLE RACK IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS HAD CRACKED IN THE EXACT SAME LOCATION ON BOTH SIDES. ADDITIONALLY, CRACKS WERE DISCOVERED DUE TO WHAT APPEARED TO BE POOR WELDS ON THE FRONT AXLE. ON 01-16-2006, I AUTHORIZED THE FOLLOWING WORK TO BE DONE AT MY OWN EXPENSE: 1) REPLACEMENT OF CRACKED LOWER CONTROL ARMS AND WELDING OF THE CRACKED FRONT AXLE RECALL 00V007000). REPLACEMENT CONTROL ARMS WERE REINFORCED IN THE AREA THAT FAILED ON BOTH STOCK OEM CONTROL ARMS. THE REPLACEMENT ARMS WHERE ALMOST TWICE AS HEAVY AS THE ORIGINALS. WITH THIS INFORMATION, I CONTACTED DODGE DAIMLER/CHRYSLER TO EXPLAIN THE SITUATION AND REQUESTED A REIMBURSEMENT FOR THE PARTS REPLACED. CHRYSLER DENIED THE REQUEST AND SAID THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE ABOVE LISTED ISSUES. ALL REPAIR WORK HAS BEEN COMPLETED AND I HAVE THE ORIGINAL LOWER CONTROL ARMS AVAILABLE UPON REQUEST. PICTURES OF THE BOTH PARTS ARE ALSO AVAILABLE UPON REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148555January 25, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD LATCH FAILED. WE WERE DRIVING ON THE INTERSTATE GOING APPROXIMATELY 65 MPH AND THE HOOD FLEW UP AND SLAMMED INTO THE WINDSHIELD, CAUSING ZERO VISIBILITY. THE WINDSHIELD SHATTERED, AND HOOD WAS DESTROYED, A MAJOR ACCIDENT COULD HAVE EASILY OCCURRED. NO PERSONAL INJURIES, BUT APPROXIMATELY $3,000 DAMAGE TO VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148170January 20, 2006
UNKNOWN OR OTHER
MY 2000 DODGE RAM HAS HAD A CRACKED DASHBOARD FOR SOME TIME NOW. IT IS CRACKED IN THREE DIFFERENT PLACES, GOING FROM THE WINDSHIELD TO THE OTHER EDGE. ONE CRACK IS DIRECTLY ABOVE THE PASSENGER SIDE AIRBAG. I AM AFRAID THAT THE CRACK MAY CAUSE THE AIR BAG TO TEAR IF IT WERE EVER DEPLOYED. THESE CRACKS WERE NOT CAUSED BY MY OWN DOING OR DUE TO EXCESSIVE HEAT, IT IS A COMMON PROBLEM AMONG DODGE OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145881December 22, 2005
STRUCTURE
MY 2000 DODGE RAM 1500 HAS A CRACKED DASH THAT I THOUGHT NOTHING OF FOR THE LONGEST TIME, OF COURSE I WASN'T HAPPY WITH THE FACT I HAD A CRACKED DASH, BUT ONCE I REALIZED THAT IT COULD ACTUALLY AFFECT MY AIRBAG AT DEPLOYMENT IT BECAME AN IMMEDIATE CONCERN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145261December 15, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE WAS DRIVING OUR 2000 DODGE DAKOTA QUAD CAB IN A PARKING LOT WHEN THE LOWER DRIVER SIDE BALL JOINT FAILED CAUSING A CRASH INTO A CONCRETE POLE AT THE DRIVER SIDE DOOR. THERE WERE NO UNUSUAL NOISES BEFORE THE FAILURE AND THE UPPER BALL JOINTS HAD BEEN REPLACED THIS YEAR AS PART OF THE RECALL ON ALL DAKOTAS. THIS CAUSED MY WIFE TO HIT HER HEAD ON THE DRIVER SIDE WINDOW ON IMPACT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10144560December 6, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
LUG NUTS KEEP COMING LOOSE, HAVE HAD DEALERSHIP AND SEVERAL REPUTABLE REPAIR SHOPS ATTEMPT TO FIX THE PROBLEM, I HAVE REPLACED OVER 15 STUDS DUE TO LOOSING LUG NUTS FREQUENTLY, THEY LOOSEN UP AS SOON AS 3 WEEKS AFTER HAVING VEHICLE SERVICED, RECENTLY, I WAS DRIVING ON AN INTERSTATE WHEN MY FRONT TIRE CAME OFF, LUCKILY I HAD MADE IT TO THE SHOULDER AND CAUSED MINIMUM DAMAGE TO VEHICLE- DOCUMENTS FROM TOW TRUCK/ REPAIR SHOP WILL VERIFY THIS HAPPENED AND ALSO VERIFY THAT UPON CHECKING EACH TIRE FOR SAME PROBLEM, DRIVER SIDE REAR LUG NUTS WERE ONLY HAND TIGHT, THE REAR AXLE WAS JUST SERVICED 3 WEEKS AGO- NO COINCIDENCE- I WAS OUT OF TOWN WHEN THIS HAPPENED, THIS HAS BEEN GOING ON FOR 6 MONTHS, SO THERE IS NO QUESTION THAT THIS IS VANDALISM/ OR PRACTICAL JOKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144461December 5, 2005
STRUCTURE
DT: THE CONTACT STATES DASHBOARD CRACKED ON THE PASSENGER'S SIDE OVER TOP OF THE AIR BAG COMPARTMENT. THE MANUFACTURER AND THE DEALERSHIP WERE CONTACTED. THEY OFFERED NO FREE REMEDY. NO REPAIRS HAVE BEEN MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144389December 3, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
OIL CHANGE THE DAY BEFORE AT QUICK LUBE. WAS TRAVELING TOWARD W.VA. ON I-68 IN MARYLAND. I HAD BEEN TRAVELING APROX 270 MILES SINCE OIL CHANGE. MY SPEED WAS APPROXIMATELY 65 MPH. THE TRUCK HOOD WAS SUDDENLY BLOWN BACKWARDS INTO MY WINDSHIELD. THE WINDSHIELD BEGAN TO SHOW CRACKS . I WAS ABLE TO GET FROM THE MIDDLE LANE TO THE SHOULDER OF THE ROAD. WITH THE HELP OF PASSERS-BY, I WAS ABLE TO PULL THE HOOD DOWN, AND STRAP IT SECURELY, AND CONTINUE MY TRIP. THE PASSENGER SIDE HOOD HINGE HAD BEEN TORN FROM THE FENDER MOUNT, THE GRILL WAS DISCONNECTED FROM THE HOOD FRONT. THE HOOD WAS SEVERELY DAMAGED AND BOTH FRONT FENDERS WILL NEED BODY WORK, IF NOT REPLACEMENT. I TOOK THE TRUCK TO THE LOCATION OF MY OIL CHANGE, AND THE MANAGER EXAMINED THE HOOD. HE STATED THAT IT WAS A FAILURE OF THE HOOD LATCH, AND THEREFORE WAS NOT RESPONSIBLE. HE ALSO ADDED THAT THE DISTANCE TRAVELED WAS EVIDENCE THAT IT WAS A LATCH FAILURE. I TOOK THE VEHICLE TO THE BODY SHOP WHERE MY INSURANCE COMPANY ADVISED ME TO GO, AND BEFORE EVEN LOOKING AT THE PROBLEM, HE SAID THAT HE COULD SEE BEFORE I TOLD HIM THE PROBLEM THAT IT WAS A HOOD LATCH, SINCE HE HAD A SIMILAR EXPERIENCE. I CALLED CHRYSLER/DAIMLER BY PHONE. I WAS ADVISED TO TAKE THE VEHICLE TO MY AUTHORIZED CHRYSLER/DODGE DEALER AND HAVE THEM EXAMINE IT. I DID THIS AND WAS TOLD BY THE BODY SHOP MANAGER, AFTER HE HAD LOOKED AT IT,THAT THE HOOD LATCH WAS NOT WORKING, AND THAT THERE HAD BEEN A RECALL ON THOSE LATCHES, BUT THE 'PRINT OUT" SHOWED THAT THE ORIGINAL OWNER HAD NOT TAKEN CARE OF IT. HE WAS ABLE TO KNOW THIS BECAUSE HE HAD A HISTORY PRINTED OUT OF MY VEHICLE THAT HE WAS REFERRING TO. AT THE PRESENT TIME, I AM GOING THROUGH SOME PHONE TAG WITH THE MAN I SPOKE WITH AT CHRYSLER,AND THE BODY SHOP MANAGER SAID THAT HE WAS SUPPOSED TO REPORT THE PROBLEM TO HIS DISTRICT MANAGER,WHO HAD NOT CALLED HIM BACK YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144117December 1, 2005
STRUCTURE
DT: CONTACT STATED THE DASHBOARD STARTED SHOWING HAIR LINE CRACKS AND HAVE PROGRESSED INTO SPIDER WEBBING. PIECES BROKE OFF AND SPILLED OVER UNDERNEATH THE DASHBOARD, INCLUDING THE RADIO, HEATER, AND PASSENGER AIR BAG AREA. WHERE THE PIECES BROKE OFF, THE DASHBOARD WAS VERY SHARP, BRITTLE AND POSED A SAFETY RISK. HE WAS AFRAID THAT IF THE AIR BAG DEPLOYED ONE OF THESE PIECES COULD PROJECT AND HURT SOMEONE. BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY THE MANUFACTURER AND DEALER OFFERED NO HELP. THE VEHICLE HAS NOT BEEN REPAIRED. *AK UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143785November 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DT: THE CONTACT STATED WHILE DRIVING AT 55 MPH THE TRANSMISSION STOPPED PULLING. THERE WAS NO WARNING; THERE HAD BEEN NO PRIOR PROBLEMS WITH THE TRANSMISSION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HE CONTACTED A MECHANIC, WHO STATED IT SOUNDED LIKE THE TORQUE CONVERTER WENT OUT. HOWEVER, THE VEHICLE HAS NOT BEEN TO A MECHANIC AT THIS TIME AND NO REPAIRS HAVE BEEN DONE. *AK UPDATED 04/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143448November 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V007000 CONCERNING FRONT SUSPENSION CONTROL ARM: LOWER ARM. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO RECALL REPAIRS HAVE BEEN DONE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139766October 15, 2005
POWER TRAIN:AXLE ASSEMBLY
FRONT AND REAR AXLE SEALS LEAKING ON DRIVERS SIDE. RUBBING SOUND ON FRONT WHEEL WHEN CORNERING. DROVE STRAIGHT TO MECHANICS WHEN SOUND HEARD. FRONT WHEEL BEARING WAS BAD CAUSING SOUND, WAS TOLD IT WAS VERY DANGEROUS TO DRIVE. REPLACED AXLE SEALS AT TIME OF WHEEL BEARING. WHILE REPLACING REAR AXLE SEALS MECHANICS FOUND A RETAINING WASHER HALF SHATTERED IN REAR DIFFERENTIAL THAT HOLDS THE CLUTCH PLATES SOLID FOR THE ANTI-SPIN DIFFERENTIAL. WAS TOLD THAT IF ANY MORE SHATTERS OFF THIS COULD HAVE DIRE CONSEQUENCES, INCLUDING HAVING THE REAR AXLE LOCK UP SOLID WHILE DRIVING. MUST HAVE REPAIRED IMMEDIATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138505October 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, TIRES:VALVE
DT: NOTICED ON SEPTEMBER 25, 2005 THE ENGINE HAS BEEN MAKING A LOUD TICKING NOISE. TOOK THE VEHICLE TO TWO DIFFERENT DEALERS, ONE SAID IT WAS THE VALVE TRAIN ,AND THE OTHER DEALER SAID IT WAS EXHAUST SYSTEM ECHOING. BOTH DEALERS SAID IT WAS NORMAL FOR THE VEHICLE TO SOUND LIKE THAT. COULD STAND TWO TO THREE HUNDRED FEET AWAY AND HEAR IT ROAR, AND EVEN IF IM INSIDE A VEHICLE. WHEN FIRST STARTING IT UP IT DOESN'T MAKE THE SOUND RIGHT AWAY. BUT ONCE THE VEHICLE IS WARMED UP IT MAKES THIS SOUND EVERY TIME WHEN DRIVING THE VEHICLE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136951September 19, 2005
AIR BAGS:SIDE/WINDOW
DT: THE CALLER'S VEHICLE WAS INVOLVED IN A ROLLOVER ACCIDENT WHILE GOING 45 MPH. THE VEHICLE HIT A BUMP IN THE ROAD. WHEN THE CALLER LOST CONTROL OF VEHICLE HE OVERCORRECTED AND ROLLED OVER. UPON IMPACT, BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THE CALLER WAS SLIGHTLY INJURED. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10134918August 31, 2005
AIR BAGS:FRONTAL
DT: THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG ON DRIVER'S SIDE DID NOT DEPLOY. SHE WAS GOING ABOUT 20 MPH AND HIT A TELEPHONE POLE. THE CALLER SAID THE AIR BAGS WERE WORKING. THE CALLER WAS INJURED WHEN SHE HIT THE STEERING WHEEL. POLICE WERE CALLED AND A REPORT WAS TAKEN. . DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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