Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10329756May 10, 2010
ELECTRICAL SYSTEM
ALL POWER STOPS TO VEHICLE, SHUTTING ENTIRE ENGINE, POWER BRAKES, STEERING OFF. IT OCCURS DAILY, WHIL EDRIVING ON ROADS/FREEWAYS, CREATING A SERIOUSLY HAZARDOUS SITUATION. DEALER PREVIOUSLY REPLACED THE POWER CONTROL MODULE. PROBLEM RECENTLY STARTED AGAIN. DEALER WANTS TO REPLACE THE PCM AGAIN AT HUGE COST, BUT CANNOT REPLICATE PROBLEM AND INST SURE THE PCM IS THE PROBLEM. MIGHT BE FAULTY WIRING, BUT DEALER CANNOT TELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328459May 2, 2010
STRUCTURE
TOP OF DASH IS CRACKING IN NUMEROUS PLACES AROUND THE DEFROSTER OPENINGS. THIS LEAVES NUMEROUS SHARP EDGES ON TOP OF THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327844April 28, 2010
STRUCTURE
DASHBOARD CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327803April 27, 2010
STRUCTURE
DASHBOARD HAS TWO VERY LARGE CRACKS ALL THE WAY THRU IT FROM THE FRONT BY THE WINDSHIELD ALL THE WAY TO THE BACK OF IT, AND A THIRD CRACK IS NOW STARTING TO FORM. I'VE OWNED THIS TRUCK SINCE IT WAS NEW AND HAVE TAKEN GOOD CARE OF IT AND BELIEVE THAT DODGE INSTALLED AN INFERIOR PRODUCT IN THEIR 2002 DODGE RAM PICKUP TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325336April 13, 2010
STRUCTURE
2002 DODGE RAM 1500 DASH CRACKING. THE DASH ON MY TRUCK IS CRACKING TO COLLAPSE. THIS IS A COMMON COMPLAINT ON THIS MODEL TRUCK. PIECES ARE FALLING DOWN INSIDE THE DASH WHICH IS SURELY BOUND TO DAMAGE OTHER COMPONENTS INSIDE THE DASH, POSSIBLY CAUSING ELECTRICAL OR MECHANICAL FAILURE. ALSO HAVE TO WONDER HOW DANGEROUS BRITTLE PLASTIC SHARDS WOULD BE IN A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325143April 12, 2010
ENGINE AND ENGINE COOLING
STARTED IN 2005 WITH A BLOWN LIFTER AT 37000 MILES. IN 2008 THE LIFTERS,VALVES ON ONE SIDE BLEW AS DID THE HEAD. DODGE CLAIMED I WASN'T CHANGING OIL PROPERLY AS IT WAS FULL OF SLUDGE. THE OIL PUMP AND SUMP CLOGGED RESULTING IN ALL THE DAMAGE. $3800.00 TO REPAIR. IN MARCH 2009 LIFTERS BLEW AGAIN. COST $600.00 TO REPAIR. SHORTLY AFTER THAT THE OIL PRESSURE DROPPED. I CHANGED THE OIL AND IT WAS FULL OF SLUDGE. I HAVE BEEN CHANGING THE OIL EVERY 1500 MILES SINCE MARCH 2009 USING RINSOLINE TO TRY AND CLEAN MOTOR. IT STILL TAKES S 6-10 SECONDS AFTER START TO GET OIL PRESSURE TO MOTOR. LIFTERS ARE TAPPING AGAIN AND I AM SURE THEY ARE READY TO GO. I HAVE CHANGED THE OIL USING CASTROL SYNTEC 5-30 EVERY 3000-4000 MILES SINCE I BOUGHT TRUCK NEW IN 10/2001. I BELIEVE THE SLUDGE ISSUE IS DUE TO A FAULTY ENGINE DESIGN ON THE 4.7 L V8 DODGE USED. I KNOW FIND THERE ARE MANY PEOPLE HAVING THE SAME ISSUE. I FEEL THE NHTSA SHOULD LOOK INTO THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323901April 5, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE A 2002 DODGE RAM 1500 4DR 4WD.I JUST HAD MY TRUCK INSPECTED AND ALL LIGHTING WORKED FINE. I WAS PULLED OVER EASTER EVENING BY A NEW YORK STATE TROOPER AND NOTIFIED THAT MY REAR LIGHTS WERE OUT INCLUDING PARRKING, RUNNING, AND LICENSE PLATE LIGHTS, AS WELL AS FRONT RUNNING LIGHTS.I WAS INFORMED TO TURN 4 WAY FLASHERS ON WHILE DRIVING AT NIGHT TO MY DESTINATION. AFTER CHECKING ALL FUSES,B BULBS, RELAYS AND WIRING ARE ALL GOOD. WHEN I CHECKED FOR SIMILIAR PROBLEMS VIA INTERNET AND MY LOCAL MECHANIC AND A DODGE DEALER I WAS NOTIFIED THAT THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE FRONT CONTROL MODULE. THIS IS A PART THAT SHOULD NOT GO BAD AS YOU HAVE TO CHANGE THE WHOLE BOX FOR JUST LIGHTS GOING OUT,WHICH DODGE SAYS IS AN UNSERVICEABLE PART THAT CORRODES WITHIN A SEALED BOX?AND THAT HAS TO BE CHANGED AS A WHOLE UNIT. THERE ARE NUMEROUS COMPLAINTS VIA INTERNET ETC OF THIS PROBLEM AND THAT DODGE WILL NOT BUDGE TO FIX THE PROBLEM THAT THEY ARE VERY AWARE OF OCCURING.THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS REPAIR ESTIMATES ARE ANYWHERE FROM $250 TO OVER A $1000 DOLLARS JUST TO REPLACE THE DEFECT.AND ALSO THAT DODGE HAS A BACK ORDER OF THESE BECAUSE OF THE NUMEROUS PROBLEMS WITH THEM. THE CONSEQUENCES ARE THAT THE LIGHTS WILL GO OUT WITHOUT NOTICE OR A BULB OUT LIGHT BEING SIGNALLED THEEBY CAUSING ANOTHER VEHICLE TO REAREND OR SERIOUSLY INJURE SOMEONE WITHOUT THESE LIGHTS AT NIGHT. THE TROOPER STATED ALSO THAT HE HAS SEEN THIS BEFORE ON DODGE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323212March 31, 2010
STRUCTURE
MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. TO CORRECT THE ISSUE AND THEY REFUSED TO HELP ME. I FIND IT HARD TO BELIEVE THAT A PLASTIC DASH THAT IS CRACKING SO BADLY THAT THERE ARE SHARP EXPOSED EDGES AROUND THE AIRBAG IS NOT A SAFETY CONCERN. I WOULD LIKE THE NHTSA TO FOLLOW UP WITH CHRYSLER ABOUT THIS ISSUE AND SEE WHAT NEEDS TO BE DONE TO ENSURE THAT NO ONE IS INJURED BY SHRAPNEL FROM A DEFECTIVE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322472March 27, 2010
UNKNOWN OR OTHER
DASBHBOARD BEGAN CRACKING AT 103,000 MILES. WITHIN WEEKS AFTER INITIAL CRACK WAS NOTICED, THE CRACKS EXTEND FROM THE WINDSHIELD ALL THE WAY TO THE FRONT EDGE OF THE DASH. MULTIPLE CRACKS ARE RUNNING OVER THE TOP AND EDGE OF THE PASSENGER AIRBAG, CAUSING SAFETY CONCERNS IF THE AIRBAG WAS TO BE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321419March 22, 2010
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING 68 MPH THE VEHICLE STALLED. HE WAS ABLE TO SLOW DOWN AND DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIESEL INJECTION PUMP WAS REPAIRED UNDER THE WARRANTY. THE FAILURE RECURRED AND THE DEALER ONLY PAID HALF OF THE COST TO REPLACE THE INJECTION PUMP. THE MANUFACTURER WAS CONTACTED ON BOTH INCIDENTS AND THEY PAID HALF OF THE 2ND REPAIR. THE FAILURE MILEAGE WAS 61,000. THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315751March 2, 2010
SUSPENSION, WHEELS
2002 DODGE RAM 1500 WHEEL HUB BEARING ASSEMBLY SEPARATION / WHEEL SEPARATION, WHILE TRAVELING AT A SPEED OF 35 -40 MPH ON THE HIGHWAY, MY VEHICLE BEGAN TO SHAKE AND PULL TO THE RIGHT AND THEN THE WHEEL RIGHT FRONT WHEEL HUB BEARING ASSEMBLY FAILED CAUSING MY VEHICLE TO BECOME DISABLED DURING A SNOW STORM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314907February 28, 2010
VISIBILITY
I PURCHASED MY 2002 DODGE RAM CLUB CAB LAST SUMMER OUT OF OREGON THE PREVIOUS OWNER FAILED TO MENTION IT HAD THIS ISSUE WITH THE HEATING SYSTEM SO UNFORTUNATELY I DO NOT KNOW THE MILEAGE AT WHICH IT FAILED OR IF THEY HAD ATTEMPTED PREVIOUS REPAIRS. MY 2002 DODGE RAM 1500 QUAD CAB HEATING SYSTEM HAS FAILED. ONLY HEATS ON PASSENGER SIDE AND WILL FOG UP WINDOWS WHEN RUNNING HEATER. IF YOU PUT IT ON DEFROST TO CLEAR FOG IT ONLY BLOWS COLD AIR. ALSO ONLY OPERATES ON HIGHEST STEERING. WITH CHILDREN IN THE VEHICLE IT IS NECESSARY TO RUN THE HEATER DURING INCLEMENT WEATHER AND VISIBILITY IS GREATLY REDUCED DUE TO THE FOGGINESS OF THE WINDSHIELD CREATING A SAFETY HAZARD. AS THIS IS MY COMMUTING VEHICLE IT MUST BE DRIVEN DAILY. REPAIRS ARE ESTIMATED AT $1000 AND THE REPAIR MAN SAID IT WILL ONLY BE A TEMPORARY FIX BECAUSE THE BOX WITH THE ACTUATOR DOORS AS WELL AS THE HEATER CORES IN THESE TRUCKS WAS POORLY CONSTRUCTED AND THEY GO OUT AND NEED TO BE REPLACED OFTEN. THIS INVOLVES THEM REMOVING THE WHOLE DASH. I HAVE FOUND SO MANY OTHER PEOPLE ONLINE EXPERIENCING THE SAME PROBLEMS WITH THEIR HEATING SYSTEM THAT SOMETHING NEEDS TO BE DONE BEFORE AN ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314409February 25, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 DODGE RAM 1500 4.7 ENGINE DEFECT DEFECTIVE CYLINDER HEADS, LOSS OF OIL PRESSURE ENGINE LOCK UP WITH LOSS OF POWER STEERING AND POWER BRAKES I HAVE FOUND HUNDREDS OF REPORTS OF ENGINE FAILURE THEY MOST OFTEN START WITH A CYLINDER MISFIRE AND GO FROM THEIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312304February 20, 2010
STEERING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 DODGE RAM 1500 RACK AND PINION GOING OUT ONLY 60,000 MILES....ALSO, THEY REPLACED A/C FAN MOTOR ONCE...I PAID SEVERAL TIMES...ABOUT TO GO OUT AGAIN (LOW HUMMING NOISE IS INDICATOR - AS NOISE INCREASES, MOTOR FAILS). I AM SO DISAPPOINTED; AS A SPECIAL NEEDS TEACHER I DEPEND ON THIS VEHICLE TO TRANSPORT ME SAFELY TO AND FROM MY WORK....CANNOT DEPEND ON IT. I HATE IT...IT'S BEEN A PAIN SINCE FIRST PROBLEM WITH 18 MILES ON IT!!! PLEASE, HOLD DODGE ACCOUNTABLE FOR THEIR MISTAKES.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311909February 18, 2010
ENGINE AND ENGINE COOLING, STRUCTURE
ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAPPEN. I HAVE SEEN MANY POSTS FROM OTHERS INDICATING THE SAME THING HAPPENING TO THEM. I THINK CHRYSLER SHOULD BE FIXING THESE BEFORE SOMEONE DIES. ALSO HAVE THE CRACKED DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307646February 8, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2002 DODGE RAM 1500 4.7L 2WD QUAD CAB. ON OCTOBER 30TH, MY VEHICLE DECIDED IT WAS GANNA LET GO OF THREE SENSORS ALL AT ONCE. AN IGNITION, TIMING, AND ??HYAC?? , COST ME ALMOST 750$ IN PARTS AND LABOR AT MY LOCAL DEALERSHIP. ONE (1) WEEK LATER MY TRUCK BEGAN TO OVERHEAT. UPON INSPECTION, I FOUND A HAIRLINE FRACTURE IN THE RADIATOR FILL RESERVOIR STEM. I CAME TO THE CONCLUSION THAT THE OVERHEATING WAS DUE TO A PRESSURIZATION PROBLEM. AFTER THAT WAS FIXED AND THE TRUCK WAS RUNNING MY RADIATOR EXPLODED UNDER NORMAL OPERATING TEMPERATURES. AFTER THE RADIATOR AND THE WATER PUMP AND THERMOSTAT WERE REPLACED AND I HAD THE TRUCK RUNNING AGAIN I DROVE DOWN THE ROAD TO PROVIDE SUFFICIENT CIRCULATION OF THE FLUIDS AND OUT OF THE SUDDEN STRING OF EVENTS IT STARTED TO EMIT WHITE SMOKE AND I WAS RUNNING OUT OF RADIATOR FLUID ALL DUE TO A RUPTURED HEAD GASKET. AFTER REPLACING ALL OF THE TOP END ENGINE GASKETS AND THE CYLINDER HEAD BOLTS, I STARTED UP MY TRUCK AGAIN AND IT RAN GREAT FOR ABOUT TWO (2) MINUTES AND GRINDED, CHOKED, TINGED, PANGED, BANGED AND FINALLY SPUTTERED TO A STOP. I STARTED FROM THE TOP OF THE ENGINE,...AGAIN....AND FOUND THAT MY CAM SHAFT GEAR HAD SPUN ON THE CAMSHAFT AND SHEARED THE CAM LOBE THAT IS SUPPOSE TO LOCK IT INTO PLACE. I HAVENT TOUCHED IT SINCE AND ALL TOGETHER MY FAMILY HAS PAYED 1700$ JUST TO HAVE A BROKEN VEHICLE IN OUR DRIVEWAY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307292February 7, 2010
EQUIPMENT
CRACKED DASH BOARD. DASH BOARD IS FALLING APART. HUGE CHUNKS ARE FALLING OUT. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307172February 7, 2010
POWER TRAIN:DRIVELINE
AFTER CROSSING A RAILROAD TRACK A CLICKING NOISE BECAME EVIDENT FROM REAR OF 2002 DODGE RAM 1500. I CHECKED U JOINTS THEN WENT TO WHEEL BEARINGS, THEY SEEMED SLIGHTLY LOOSE SO I BEGAN CHANGING. AFTER PULLING DIFFERENTIAL COVER I FOUND CURVED CHUNKS OF METAL IN BOTTOM OF DIFFERENTIAL HOUSING. I TOOK OUT 4 BOLTS AND CAPS THAT HOLD DIFFERENTIAL IN, I FOUND MAJOR WEAR IN ALUMINIUM HOUSING RIGHT WHERE BOLTS SCREW IN ON PASSENGER SIDE. I COMPARED TO DRIVERS SIDE OF DIFFERENTIAL AND FOUND A HALF MOON SHAPED CUP THAT APPEARS TO BE A DIPPER TO COLLECT OIL IT JUST SLIDES IN AND OUT AND THE CUP ON THE PASSENGERS SIDE MUST HAVE SLID OUT AND GROUND ON THE HOUSING UNTIL IT CAME OUT. I FEEL THIS COULD CASE A MAJOR ACCIDENT AS EVENTUALLY THE WHOLE REAR END COULD COME OUT OR LET AXLES COME OUT WHILE DRIVING. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305339February 4, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
DODGE RAM 2002 3500 TRUCK THE BRAKE DISC PADS COME UNGLUED FROM THE BACKING PLATE DEFECT WAS FOUND ON 3 OF THE 4 BRAKE DISC PADS. DODGE IS USING POOR OR THE WRONG GLUE THERE WAS LOTS OF LIFE IN THE DISC PADS AND WAS UNDER 30,000 MILES ON THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300069January 17, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE BROKE WHILE DRIVING. HAD MECHANIC EXAMINE THE VEHICLE AND STATES THAT ENTIRE LINE END TO END IS ROTTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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