Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#10049819December 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE VEHICLE LOST POWER. TOOK VEHICLE TO DEALER, AND THE DEALER REPLACED FUEL PUMP AT 39,000 MILES, 44,000 MILES AND 63,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048565November 19, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PROBLEMS WITH 1997 DODGE 2500 PICKUP.*MR THE CONSUMER NOTICED A FUEL SMELL, HE LEFT THE VEHICLE AT IDLE AND DISCOVERED FUEL ON THE GROUND. THE CONSUMER DISCOVERED TWO METAL ELBOWS ONE WAS ATTACHED TO THE SENDING UNIT LOCATED ON TOP OF THE FUEL TANK AND THE OTHER WAS ATTACHED TO THE FUEL LINE, THE SECOND ELBOW DEVELOPED A CRACKED AND LEAKED WHICH WAS CAUSED BY SALT MATERIAL USED ON THE HIGHWAYS. THE CONSUMER HAD TO PURCHASE THE ENTIRE SENDING UNIT JUST TO REPLACE THE TWO METAL ELBOWS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044586November 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 35-45 MPH VEHICLE SUDDENLY STOPPED ACCELERATING. THE VEHICLE FELT AS IF IT WAS IN NEUTRAL. TRANSMISSION BURNED FLUID, CAUSING IT TO FAIL. A MECHANIC ANT THE TRANSMISSION REPAIR SHOP INDICATED THAT THIS WAS DUE TO THE COOLANT NOT CIRCULATING THROUGH THE TRANSMISSION WHEN VEHICLE WAS IDLING IN THE PARK GEAR. TRANSMISSION NEEDED TO BE REBUILT.*AK CONSUMER WAS TOLD BY TWO DIFFERENT MECHANICS THAT REAR WHEEL DRIVE CHRYSLER VEHICLES IF IN PARK WITH THE ENGINE RUNNING, COOLANT DOESN'T CIRCULATE TO THE TRANSMISSION. CONSUMER PHONED CHRYSLER CUSTOMER SERVICE AND THEY ADVISED HER TO CONTACT NHTSA FOR A POSSIBLE RECALL. CONSUMER LEARNED OF THE TRANS COOLANT CONNECT RECALL. THEN SHE RECALLED THAT PART BEING REPLACED PRIOR TO THE FAILURE. THE FLUID WAS CHECKED BEFORE THE VEHICLE WAS TOWED, AND IT WAS THICK AND BROWN AS A RESULT OF BEING BURNT. THE CONSUMER FEELS A FAIR RESOLUTION WOULD BE FOR CHRYSLER TO REIMBURSE HER AT LEAST HALF THE COST OF THE TRANSMISSION REPAIRS. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044806November 19, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE DRIVING, THE ANTI-LOCK BRAKE LIGHT HAD COME ON INTERMITTENTLY. THE CONSUMER NOTIFIED THE DEALERSHIP ON TWO SEPARATE OCCASIONS . *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045677November 7, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE FAILURE OF THE DRIVER'S SIDE REAR VIEW MIRROR APPEARS TO BE A MANUFACTURER'S DEFECT. THE MIRROR WOULD NOT REMAIN STABLE ONCE THE VEHICLE WAS PLACED IN MOTION. AS YOU DRIVE THE MIRROR WOULD BE PUSHED TOWARDS THE DRIVER'S SIDE WINDOW. AFTER HAVING THE MIRROR REPLACED AT MY EXPENSE ($359.41), THE INVOICE IS RECEIVED STATED "MIRROR CLIPS BROKEN, REPLACED MIRROR WITH HOUSING". THE MANUFACTURER SHOULD ABSORB THESE COSTLY REPAIRS BECAUSE I BELIEVE THE INSTABILITY OF THE MIRRORS IS A SAFETY ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046308November 4, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE, AND DEALER FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND REPLACED THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040342October 27, 2003
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY, THE ACCELERATOR PEDAL WOULD STICK WHEN PLACED INTO GEAR AND THE CONSUMER HAD TO APPLY PRESSURE TO THE ACCELERATOR TO RELEASE IT. SUBSEQUENTLY, IT RELEASES SUDDENLY IN A WAY WHICH CAUSED SUDDEN ACCELERATION. *AK THE DEALER COMPLETED THE RECALL WORK ON THE VEHICLE IN FALL 2002 AFTER WHICH THE PROBLEM SURFACED. THE DEALER REFUSED TO REPAIR THE PROBLEM. THE VEHICLE STALLED WHEN THE A/C WAS ON. (STALLED CONTINUALLY) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044628October 23, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING AT 65 MPH CONSUMER SMELLED SOMETHING BURNING. THEN, HEADLIGHTS WENT OUT. THERE WAS RECALL 99V024000 CONCERNING HEADLIGHTS; HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044413October 21, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 25 MPH BRAKES FAILED. IN ORDER TO STOP THE TRUCK DRIVER HAD TO SHIFT TO FIRST GEAR, THEN APPLY THE EMERGENCY BRAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043925October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
1997 DODGE RAM 2500 EXPERIENCING ENGINE PROBLEMS.*MR CONSUMER BACKED OUT THE DRIVEWAY AND AS THE VEHICLE REACHED THE STREET, THE ENGINE DIED. CONSUMER STARTED THE VEHICLE, AT FIRST IT SEEMED TO HAVE CHOKED THEN WENT ON FINE. THE CONSUMER DECIDED TO GET ANOTHER VEHICLE BECAUSE IT WAS ACTING SLUGGISH. WHEN THE CONSUMER ARRIVED TO THE DIP SHE SMELLED FUMES. IT WASN'T GAS BUT AN OILY SMELL, IT LASTED A FEW SECONDS. CONSUMER WASN'T SURE IF IT WAS HER VEHICLE BECAUSE THE VEHICLE IN FRONT OF HERS HAD A SMOKING TAILPIPE. THE CONSUMER DECIDED TO PULLED OVER AND PHONED A WRECKER. BEFORE SHE COULD PULL OVER OTHER DRIVERS AND BY-STANDERS WERE INFORMING HER OF SMOKE. SHE DIDN'T SMELL OR SEE ANY SMOKE. WITHIN SECONDS THE ENTIRE FRONT OF THE VEHICLE CAUGHT FIRE. THE CONSUMER TURNED THE VEHICLE OFF AND OPENED THE DOOR. FLAMES WERE COMING FROM UNDER THE VEHICLE AS WELL. SHE JUMPED AND LANDED ON THE GRASS AND THAT'S WHEN SHE HEARD A LOUD BANG, LOOKED BACK AND THE ENTIRE FRONT AND INSIDE FRONT OF THE VEHICLE WAS ON FIRE. UPON RETURNING HOME SHE CHECKED THE DRIVEWAY FOR ANY FUEL LEAKAGE BUT THERE WASN'T ANY. *PH *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10040855September 28, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE REAR VIEW MIRRORS DO NOT STAY FIXED IN PLACE. THE WIND AND SHUTTING THE DOOR CAUSE THE MIRRORS TO FOLD INSIDE AND REQUIRE CONSTANT READJUSTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038734September 11, 2003
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
1997 DODGE DIESEL 2500: FUEL LINE DIRECTLY BEHIND DRIVERS SIDE FRONT WHEEL HAS A HOLE WORN IN IT BY WAY OF CONTACT WITH NEIGHBORING FUEL OR OTHER LINE. THE NEIGHBORING LINE HAS A CONNECTOR OR FITTING THAT THROUGH VIBRATION AND DIRECT CONTACT HAS WORN A HOLE IN THE METAL FUEL LINE. THE LINE IS PRESSURIZED ADN RELEASES DIESEL FUEL THROUGH THE HOLE ONTO THE VEHICLE FRAME AND UNDERCARRIAGE. RATE OF LEAKAGE IS SUFFUCIENT TO RELEASE APPROXIMATELY ONE GALLON OF FUEL IN A 20 MINUTE PERIOD. LINE IS ALSO CORRODED FROM YEARS OF WINTER ROAD SURFACE TREATMENT AND MAY HAVE CONTRIBUTED TO THE WEAR OF THE LINE. HOWEVER THERE IS NO QUESTION THAT CONTACT BETWEEN TEH TWO LINES IS THE MAIN REASON FOR THE DAMAGE LINE AND FUEL LEAK. THE VEHICLE IS BEING REPAIRED AT THE DODGE DEALER IN CULPEPER VIRGINIA, DURING THE WEEK OF SEPTEMBER 15, 2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036777August 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, WHEELS:HUB, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:ENGINE, TIRES, STEERING:HYDRAULIC POWER ASSIST SYSTEM
TRANSMISSION PROBLEMS HEADLIGHT SWITCH PROBLEMS FRONT HUB ASSEMBLY OXYGEN SENSORS PAINT CHIPPING AND FADING BURNS OIL WORST THAN ADVERTISED FUEL MILEAGE EXCESSIVE TIRE WEAR PREMATURELY EXCESSIVE BRAKE WEAR PREMATURELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037779August 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHILE TRAVELING AT 50 MPH VEHICLE STARTED SMOKING. DEALER STATED TRANSMISSION FLUID LEAKED INTO THE EXHAUST MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031766August 22, 2003
POWER TRAIN
CONSUMER CALLED ABOUT HAVING PROBLEMS WITH THE REAR END THAT NEEDS THE RTP REBUILT. MANUFACTURE STATED THAT THERE IS NOTHING THEY CAN DO. DEALER STATED THAT IT NEEDS TO BE REBUILT. *PH THE REAR PINION SEAL LEAKED DIFFERENTIAL FLUID AND THE REAR DIFFERENTIAL WAS VERY NOISY. THE DEALER NOTICED THAT THE CARRIER BEARINGS AND RING AND PINION WERE WORN. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033115August 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A DODGE RAM 1500 PICK UP, 1997, 4-WD, AUTOMATIC. I HAD TO REPLACE THE FUEL PUMP THIS WEEK. THE COST INCLUDING LABOR WAS $750.00. I FEEL THAT WITH ONLY 67,000 MILES ON A 1997 VEHICLE, THE FUEL PUMP SHOULD NOT NEED REPLACING.*AK THE TOW TRUCK DRIVER'S FIRST REACTION WAS THAT HE FELT I NEEDED ON OF "THOSE LOUSY DODGE FUEL PUMPS". I HAVE A FRIEND WHO ALSO NEEDED ONE REPLACED LAST WEEK, AGAIN A DODGE RAM P/U. I HAD MY WORK DONE AT NEIGHBORHOOD AUTO, IN NEW BEDFORD, MA. WHEN I FOUND OUT THE COST OF THE JOB, I FELT IT WAS ON THE HIGH SIDE. I CALLED CENTRAL DODGE, IN RAYNHAM, MA, WHERE I PURCHSED THE TRUCK USED IN MARCH, 2002. THEY INFORMED ME THAT THE PART WOULD NEED TO BE ORDERED, DUE TOO OVERWHELMING DEMAND ON THIS PART. ALL OF THIS ADDS UP TO MY SUSPICIONS THAT THIS PART MAY BE FAULTY, AND A RECALL, AND REFUND MAY BE IN ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030157August 15, 2003
SERVICE BRAKES, HYDRAULIC
THE CONSUMER STATED DURING A PANIC STOP, IT TOOK LONGER FOR THE VEHICLE TO STOP. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017950August 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING, THE HEADLIGHT SWITCH SHORTED OUT WHICH CAUSED ALL THE LIGHTING ON THE DASH BOARD TO GO OUT. THE HEADLIGHT SWITCH ALSO MELTED ALL THE WIRING AND UPON TURNING THE VEHICLE OFF THE HEADLIGHTS AUTOMATICALLY CAME ON BY THEMSELVES. *NLM THE SWITCH WAS ON RECALL, BUT NOT ON THIS MODEL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029714July 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS UNABLE TO PULL ADEQUATE TRAILER WEIGHT. VEHICLE WILL NOT EXCEED 55 MPH IN SPEED, IT WILL START DECREASING SPEED AND JERK FORWARD WHEN IT GETS TO 55 MPH. THE DEALERSHIP CANNOT LOCATE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026028July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION COOLER LINE NEEDS REPLACING. THE COOLER LINE HAS A PLASTIC COUPLING IN IT THAT COULD MELT AND CAUSE A FIRE OR SUDDEN LOSS OF TRANSMISSION UNDER LOAD. DEALER WILL REPLACE A COOLER LINE ON A GASOLINE ENGINE PER RECALL BUT NOT ON A DIESEL. MY TRUCK IS A DIESEL, AND THINK THAT THE LINE SHOULD BE REPLACED AS THE PLASTIC COUPLING MELTED ON A FRIENDS TRUCK THAT IS THE SAME AS MINE (DIESEL). I CALLED THE DODGE DEALER AND THEY WILL NOT REPLACE THE COUPLING/LINE AS NOT GASOLINE ENGINE. I FEEL THIS IS A SAFETY HAZARD EFFECTING ALL MODLES WITH THIS PLASTIC COPULING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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