Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10428710October 4, 2011
STRUCTURE
THE DASH HAS BEEN FALLING APART LITTLE BY LITTLE. I HAVE READ OTHER REPORTS ABOUT THIS. I AM A RETIRED CHRYSLER AUTO TECH, 20 YEARS,16 SELF EMPLOYED AS A TECH. I KNOW IF I SEE DANGER, YOU SEE DANGER. SHOULD YOU AND CHRYSLER WAIT UNTIL SOMETHING BAD HAPPENS? APPARENTLY THE VENDER USED INFERIOR MATERIAL. IT SURELY WASN'T SPACEAGE. THANKS VERY MUCH FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428230October 3, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
ABOUT 50% OF THE TIME WHEN I TURN THE TURN SIGNAL TO THE LEFT THE RIGHT SIDE BLINKS. I HAVE TO TURN THEM OFF AND TRY AGAIN AND IT WILL WORK. THE OTHER DAY I WAS ENTERING A ON RAMP AND I SIGNALED TO THE LEFT AND NO ONE WOULD LET ME IN. I HAD TO SLOW DOWN SO I WOULDN'T GET RAN OFF THE ROAD BUT ALMOST GOT REAR ENDED. I LOOKED DOWN AND THE RIGHT SIGNAL WAS ON BUT THE LEVER WAS TO THE LEFT. I COULD HAVE DIED. I HAVE ALSO NOTICED THAT THE HAZARD BUTTON WILL NOT STAY DOWN. IT IS ALWAYS POPPED UP AND THE HAZARD FLASHERS STAY ON AND RUN THE BATTERY DOWN. I HAVE TO TAKE THE BUTTON DOWN SO THE BATTERY WONT DRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427217September 26, 2011
ELECTRICAL SYSTEM, STRUCTURE
DASH IS CRACKING IN SEVERAL PLACES DROPPING PARTS OF DASHBOARD INTO FAN MOTOR TO OVERHEAT CAUSING INTERFERENCE WITH AIR CONDITIONER OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427037September 24, 2011
STRUCTURE
DASHBOARD HAS CRACKED AND PIECES ARE FALLING INTO THE ELECTRICAL UNIT AND AC UNITS UNDERNEATH THE DASH AREA. AFRAID AIRBAG WILL BE DAMAGED AS THEY ARE NOT PROTECTED WITH THE DASH MISSING. AC UNIT ON PASSANGER SIDE IS DAMAGED AND NOT WORKING DUE TO THE CONDENSER HOUSING UNIT BEING EXPOSED. OTHER ELECTRICAL ISSUES HAVE OCCURED LIKE LOSS OF FUNCTION OF THE SPEEDOMETER AND ALL GAGES. CALLED THE RAM SPECIALIST AT 866.726.4636 WAS INSTRUCTED NOT UNDER WARRENTY AND NOTHING THEY COULD DO TO HELP. IT WOULD BE OUR RESPONSIBILITY TO COVER THE COST OF 926.00 PLUS TAX AT OUR DODGE DEALERSHIP. THIS IS A MANIFACTOR DEFECT THAT SHOULD BE COVERED BY DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426876September 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO EXPERIENCE TROUBLE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE AFTER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/27/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426670September 21, 2011
STRUCTURE
DASH FALLING APART AND HAS DAMAGED HEATER BOX. DEFROST DOESN'T WORK WHICH CAUSES PROBLEMS WITH WINDOWS FOGGING UP. AN ACCIDENT WAITING HAPPEN. ALSO CAUSES HEAT AND A/C NOT TO WORK. SHARDS FROM THE DASH COULD CAUSE SERIOUS INJURY OR DEATH FROM AN ACCIDENT. REPLACED DASH AND HEATER BOX AND SAME THING HAPPENED AGAIN. THIS IS A VERY COSTLY REPAIR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426682September 21, 2011
STRUCTURE
DASH STARTED CRACKING - NOW THERE ARE SHARP EDGES AND PIECES OF PLASTIC WITH SHARP EDGES FROM THE DASH HAVE FALLEN DOWN INTO THE INSTRUMENT PANEL - NOW THERE ARE MULTIPLE CRACKS AND HOLES IN THE DASH - ONE HOLE IS MORE THAN 4" IN DIAMETER - *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426491September 20, 2011
STRUCTURE
THE DASH OF THE TRUCK STARTED WITH ONE CRACK ABOUT 2 YRS AGO. NOW THERE ARE MORE THAN A DOZEN CRACKS. ESTIMATED COST FROM ME TO REPLACE THE DASH OVER $1,000. THIS IS OBVIOUSLY A MANUFACTURE DEFECT AND WILL DEFINITELY REFLECT WHAT I RECEIVE AT TRADE IN. MY FIRST AND LAST DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426517September 20, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ALERTED HER THAT THE RADIATOR HOSE BLEW. THE CONTACT DID NOT KNOW THE DETAILS IN REGARDS TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD BURN COOLANT AT AN EXCESSIVE RATE AND THE ENGINE WOULD INTERMITTENTLY STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425382September 14, 2011
STRUCTURE
I WAS MANEUVERING IN A PARKING LOT BACKING UP AND BUMPED INTO A LIFT GATE ON A TRUCK THEN PART OF DASH TOP CAME OFF AND FELL INTO LAP ,LATER COMPLETE DASH BEZEL FELL OFF WHILE GOING DOWN ROAD I HAD TO GRAB BEFORE IT GOT TANGLED UP IN STEERING WHEEL ,NOW THERE ARE CRACKS ALL IN DASH AND GLOVE BOX DASH SEEMS LIKE ITS GOING FALL APART I TRIED TO GET DEALERSHIP THAT I PURCHASED FROM TO REPAIR BUT THEY WOULDN'T DO ANYTHING AND HAVE SINCE CLOSED THIS IS A VERY DANGEROUS SITUATION I PAID 40K FOR A TRUCK THAT IS FALLING APART DODGE/CHRYSLER SHOULD FIX THIS AND MAKE IT RIGHT VERY GOOD TRUCK OTHERWISE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425147September 13, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
REAR DOOR WIRING FAILURE CAUSING THE WIRES TO SHORT OUT THE INSTRUMENT CLUSTER, SPEEDOMETER, DOOR LOCKS, POWER WINDOWS, DOOM LIGHTING. THE WIRING FAILURE IS DUE TO A POOR DESIGN AND POOR QUALITY OF MATERIALS USED ON BOTH SIDES OF THE READ DOORS WIRING SYSTEM BETWEEN THE B PILLAR CONNECTOR AND THE DOOR. THIS CAN BE IDENTIFIED BY REMOVING THE BLACK RUBBER BOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425091September 12, 2011
AIR BAGS
5 YEARS AFTER MANUFACTURE OF THIS VEHICLE THE DASHBOARDS HAVE GONE FROM FRACTURED TO NEARLY COMPLETELY DISSOLVED. THROUGH RESEARCH THIS ISSUE IS APPLICABLE TO ALL VEHICLES PRODUCED WITH THIS MAKE AND MODEL. THE ISSUE HAS BECOME A SAFETY CONCERN NOW THAT THE AIR BAGS HAVE BECOME EXPOSED AND WILL NOT PROPERLY INFLATE IF NEEDED. DODGE HAS RECEIVED MORE THAN 16,000 COMPLAINTS AND INSISTS THESE FAULTY PARTS ARE THE RESPONSIBILITY OF THE CONSUMER. HOWEVER THEY ARE MORE THAN HAPPY TO REFER YOU A CERTIFIED DEALER WITH A REPLACEMENT COST OF APPROXIMATELY 975 DOLLARS US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424668September 11, 2011
STRUCTURE:BODY
MY 2002 DODGE TRUCK IS LIKE SO MANY OTHERS, THE DASH IS CRACKING AND CRUMBLING INTO THE ELECTRICAL WIRING BEHIND THE DASH. DURING RESEARCH IT SEEMS TO BE A PROBLEM WITH A LOT OF THESE DODGES AND ALSO A SAFETY PROBLEM, WHICH DODGE HAS CHOOSE TO IGNORE. I REALIZE THAT TO SUM THIS IS NOT LIFE THREATENING BUT WITH SOME OF THE COMPLAINTS AND RESULTS OF THE DASH FOLLOWING INTO THE ELECTRICAL COMPONENTS UNDER THIS FAULTY DASH , IT COULD CAUSE ACCIDENTS AND OR SERIOUS INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424526September 9, 2011
STRUCTURE
THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SEE THAT THIS IS A URGENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423772September 5, 2011
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EXTREMELY BRITTLE AND BREAKS APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423804September 5, 2011
STRUCTURE
MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGHT MY TRUCK STILL RUNS FINE, BUT I'M HOPING I WILL NOT HAVE ANY PROBLEMS WITH AIR BAG DEPLOYMENT FROM THIS AS THE CRACKS ARE ON TOP OF THE PASSENGER AIRBAG AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423116September 2, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY, VEHICLE SPEED CONTROL
HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10423671August 31, 2011
STRUCTURE:BODY
DASH BOARD IS CRACKED ABOVE PASSENGER SIDE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422521August 29, 2011
STRUCTURE
THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN IT.THE MORE IT CRACKS THE LESS SAFE WE FEEL DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422344August 28, 2011
UNKNOWN OR OTHER
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE SO MANY THAT THE BROKEN PIECE HAVE STARTED TO FALL THROUGH INTO THE FLOOR AND DOWN THROUGH THE DEFROST .WHAT THESE DASHES ARE MADE OF YOU WOULD THING THAT THEY WOULD NOT CRACK BUT HAS SOME OF THESE PIECES COULD BECOME AIRBORNE IF YOU HAVE THE WINDOWS DOWN CAUSING ACCIDENT IF IT WERE TO HIT YOU IN THE FACE. I THINK THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT FROM FLYING PLASTIC. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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