Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10822110January 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 88,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821890January 23, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES (R25/NHTSA 15V-313) THAT WAS TERMED AS AN "INTERIM NOTIFICATION LETTER" QUITE A FEW MONTHS AGO STATING THAT I WOULD BE NOTIFIED WHEN THE REPAIR PARTS BECOME AVAILABLE. TO DATE I HAVE NOT RECEIVED ANY FURTHER NOTICES ABOUT THE AVAILABILITY OF PARTS. I HAD A SIMILAR EXPERIENCE WITH THE LAST RECALL ON MY DODGE RAM 3500. IT APPEARS THAT FIAT CHRYSLER IS PURPOSEFULLY FAILING TO NOTIFY CONSUMERS OF PARTS AVAILABILITY. I BELIEVE THIS WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO FIND OUT WHY FIAT CHRYSLER HAS FAILED TO ADVISE CONSUMERS OF THE AVAILIBILTY OF PARTS. I CHECKED FIAT CHRYSLER'S WEB SITE A FEW MINUTES AGO AND IT STATES THAT PARTS ARE AVAILABLE SO I DON'T KNOW WHY I WAS NOT NOTIFIED BY THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821652January 22, 2016
UNKNOWN OR OTHER
I BOUGHT MY TRUCK IN 2010 AND A YEAR INTO OWNING THE TRUCK I STARTED HEARING A LOUD KNOCKING SOUND AND MY HVAC STARTED MESSING UP, DEFROST OR HEAT WOULDN'T WORK, IT WOULDN'T BLOW WHERE I TOLD IT TO BLOW, ETC...I CALLED DODGE AS THERE WAS A RECALL FOR THIS AND THEY STATED IT WAS ALREADY FIXED SO I HAD TO FIX IT ON MY OWN. I BOUGHT ALL THE PARTS AND 3 NEW ACTUATORS AND HAD IT REPAIRED. NOW, IT'S HAPPENING AGAIN. IT'S WINTER TIME AND THE DEFROST DOESN'T WORK AND I SHOULDN'T HAVE TO PAY TO HAVE THIS REPAIRED AGAIN, OBVIOUSLY SOMETHING IS WRONG WITH HOW THEY ARE REPAIRING THESE OR A PROBLEM WITH THE ACTUAL PARTS THEY ARE PUTTING IN. THIS SHOULDN'T HAPPEN 3 TIMES IN ONE VEHICLE. THERE ARE MANY COMPLAINTS ABOUT THIS ONLINE SO IT'S NOT JUST MY TRUCK THAT'S HAVING THIS ISSUE. I KNOW DODGE IS IN ANOTHER SITUATION WITH RECALLS ON THE DODGE TRUCKS AND I BELIEVE THE HVAC RECALL NEEDS ANOTHER LOOK TO SEE IF THESE WERE NOT REPAIRED INCORRECTLY OR HAVE DEFAULTED PARTS THAT WE KEEP SHELLING OUT MONEY FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821183January 20, 2016
POWER TRAIN
ON 1/18/16 AT 1330 HRS, WHILE DRIVING TO WORK I HEARD A FAINT WHISTLE UPON DECELERATION. WHEN I WAS DRIVING HOME AT 0030 HRS, THE FAINT WHISTLE GREW LOUDER AND LOUDER. ALL OF A SUDDEN, THERE WAS A LOUD BANG AND THE REAR OF MY TRUCK LOCKED UP. I WAS ONLY TRAVELING 35MPH AND LUCKY ENOUGH TO MAINTAIN MINIMAL CONTROL ENOUGH TO PULL OFF MOSTLY ON THE SHOULDER OF THE ROAD. THE LOCAL PD CALLED FOR THEIR DUTY TOW TO TOW MY VEHICLE AS THE DRIVE-SHAFT WAS SITTING ON THE ROAD HANGING FROM THE TRANSMISSION. CALLED THE DEALERSHIP AFTER SPEAKING WITH CHRYSLER, WHO TOOK MY THE INFO ON MY SITUATION, AND THEY STATED THAT THEY COULD NOT "GET MY VEHICLE IN FOR 2DAYS AT LEAST." AFTER EXPLAINING AGAIN TO THE LOCAL CHRYSLER DEALERSHIP THAT THE DRIVESHAFT WAS ON THE GROUND BETWEEN THE REAR TIRES- WHICH ARE LOCKED UP, HE STATED "SO YOU DON'T THINK YOU CAN DRIVE THE VEHICLE IN-WILL IT HAVE TO BE TOWED?" LUCKLY, I WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD AND ONLY GOING 35MPH!!! HAD THIS HAPPENED ON ANOTHER PART OF THE ROAD AND THE OUTCOME WOULD HAVE BEEN MY CHILDREN VISITING IN THE HOSPITAL - OR WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821284January 20, 2016
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEARS AND PITMAN ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820818January 18, 2016
STEERING, UNKNOWN OR OTHER
TAKATA RECALL MY 2009 DODGE RAM AT 45TO70 MPH WHEN CROSSING ABRIDGE OR HITTING A SMALL BUMP WITH EITHER LEFT OR RIGHT TIRE MY VEHICLE WILL JUMP TO THAT SIDE OF THE ROAD IVE HAD IT TO THE CHRYSLER DEALER ,THEY SAID THAT NOTHING IN LOOSE OR WORN AND HANENT HAD ANY PROBLEMS EXCEPT WITH THE 2500AND3500RAMS DOING THESE THINGS ,I LOVE MY DODGE BUT IM AFRAID ITS GOING TO JUMP OVER INTO INCOMING TRAFFIC AND HURT ME OR SOME ONE ELSE .WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820842January 18, 2016
ELECTRICAL SYSTEM, POWER TRAIN
THIS VEHICLE IS LISTED IN THE BUYBACK PROGRAM DUE TO REAR AXLE PINION NUT DEFECT. WAS OFFERED BLACKBOOK VALUE TO TRADE AND LOW BLUE BOOK TRADE VALUE FOR BUYBACK. VEHICLE EXCEEDS ALL CONDITION REQUIREMENTS. CHRYSLER HAS DEMANDED TO KNOW MY DEBT VALUE BEFORE APPRAISAL. FCA IS STALLING AND TRYING TO CAPITALIZE A PROFIT MARGIN ON MY TRUCK. DEALER USED PRESSURE TACTICS FOR PROCESS, STATED PROCESS WOULD TAKE EXTENDED PERIOD OF TIME AND I SHOULD TRADE IT IN OR LET THEM REPAIR. HAVE RECEIVED 2 TRADE OFFERS FOR WHOLESALE VALUE, FROM 2 DIFFERENT FCA DEALERS. THE REAR AXLE HAS NOW LOCKED UP ONCE WHILE BACKING OUT OF A PARKING SPACE AT MY WORKPLACE, 1800 NORTH FRUITRIDGE AVE, TERRE HAUTE, IND. I WAS ABLE TO GET UNSEIZED AND HOME. UNABLE TO DRIVE DUE TO SAFETY ISSUE. FCA STATED THEY REQUIRED 3RD PARTY APPRAISAL BUT WILL NOT PROCEED UNTIL I RELEASE MY DEBT VALUE AND ACCOUNT NUMBER TO THEM. THIS IS AN OUTRAGE! I EXPECT THEY WILL DE-VALUE MY TRUCK AS TO BE LESS THAN I OWE, THEREBY MAKING A BUYBACK IMPOSSIBLE AND FORCING ME TO LET THEM REPAIR HALF OF THE ISSUES WITH THIS TRUCK! I WILL BE LOSING ABOUT $8K FROM RETAIL VALUE. $ WHICH THEY ARE TRYING TO PROFIT FROM SELLING A DEFECTIVE PRODUCT. IS THIS WHAT YOU ARE ALLOWING? I DON'T THINK SO. IN ADDITION TO REAR AXLE, THERE WAS A BLEND DOOR ACTUATOR RECALL WHICH THEY CLAIM IS RESOLVED. IT IS NOT! THE TRUCK'S HEATING SYSTEM DOES NOT WORK. THE BUYBACK OFFER GIVEN WAS FOR $19025.00 PLUS $1903 FOR 10% REPURCHASE, FOR A TOTAL OF $20928.00, BUT PENDING APPRAISAL WITH DEBT VALUE RELEASE. THIS CORPORATION IS MANIPULATING THE PROCESS TO INCREASE THEIR PROFITS WHILE RELEASING THEM OF LIABILITY. WHAT ARE YOU, AS THE OVERSEEING GOVERNMENTAL AGENCY GOING TO DO ABOUT THIS? I WANT MY $ RETURNED FAIRLY. I WILL LOSE $10K EVEN WITH A RETAIL BUYBACK. I CANNOT LOSE $18K FOR A MANIPULATED, SCAM OF A DEAL!! THIS A FOLLOW UP TO A PREVIOUS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820591January 15, 2016
UNKNOWN OR OTHER
IGNITION SWITCH INTERMITTENTLY RELEASES KEY DISCONNECTING ALL POWER TO CONTROL AND SAFETY FUNCTIONS INCLUDING, BUT NOT LIMITED TO, POWER STEERING, POWER BRAKES, LIGHTS, AND AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819748January 12, 2016
STEERING
MY SUSPENSION/STEERING SNAPPED AND THE DEALER WILL NOT RELEASES THE VEHICLE TO ME AND TOLD ME TO CALL DODGE SINCE THERE IS AN OPEN RECALL ON IT. I HAVE CALLED 3 TIMES AND NOBODY CALLS BACK. MY TRUCK HAS BEEN AT THE DEALER SINCE SEPTEMBER 2015.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819478January 11, 2016
FUEL/PROPULSION SYSTEM
FUEL TANK STRAPS HAVE RUSTED OUT ONLY RUST ON WHOLE TRUCK DODGE WILL NOT COVER . THIS IS A MANUFACTURES DEFECT AND DODGE SHOULD BE HAVE TO FIX THE PROBLEM AT NO COST TO CONSUMER....UPDATED 08/10/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817456January 3, 2016
ELECTRICAL SYSTEM
OUR TRUCK BEGAN STALLING THE ENGINE AT LOW SPEEDS IN DEC. 2015, I CHANGED ALL 16 SPARK PLUGS THINKING THIS WOULD FIX THE ISSUE, IT DIDN'T. ABOUT 2 WEEKS AFTER THIS STARTED, I WAS TRYING TO UNLOCK THE TRUCK WITH THE KEY FOB FOR A SHORT TRIP INTO TOWN. THE HEADLIGHTS WOULD FLASH, BUT THE DOORS WOULD NEITHER LOCK OR UNLOCK WITH THE FOB. I OPENED THE DOOR WITH THE KEY AND STARTED THE ENGINE. THE IDIOT LIGHTS FOR THE AIR BAGS AND THE TRACTION CONTROL WERE BOTH ILLUMINATED. WE HAD NEVER HAD ANY ISSUES WITH ANY OF THIS PREVIOUSLY. NEXT, I TRIED TO LOCK THE DOORS FOR THE TRIP, USING THE PDL SWITCH AND FOUND IT TO BE INOPERABLE. ALSO NOT WORKING WERE THE PW, HVAC SYSTEM, HORN, AND WINDSHIELD WIPER SYSTEM. THIS WAS SO VERY STRANGE THAT I GOOGLED THESE SYMPTOMS AND DISCOVERED THE TIPM, TOTALLY INTEGRATED POWER MODULE, FOR THESE VEHICLES ARE FAILING AT AN ALARMING RATE. THANK GOD THAT MY WIFE DIDN'T STALL THIS TRUCK IN A HIGHWAY DRIVING SITUATION AND BECOME THE VICTIM OF THIS KNOWN AND DOCUMENTED SAFETY FLAW IN THESE VEHICLES. FIAT/CHRYSLER NEEDS TO STEP UP TO THE PLATE AND REPAIR THESE VEHICLES BEFORE LIVES ARE DESTROYED DUE TO THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817257December 31, 2015
SERVICE BRAKES
SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE DATE REPORTED JULY 09, 2009 NHTSA REFERENCE #10030926 TSB REFERENCE #TSB-09-041 DESCRIPTION: CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. MY TRUCK, WITH THE ABOVE VIN NUMBER HAS EXPERIENCED THIS ISSUE. MY VIN IS NOT LISTED ON THE RECALL LIST, BUT IS EXPERIENCING THE PROBLEM LISTED ABOVE AS A RECALL. MY TRUCK IS EXPERIENCING INTERNAL MODULE FAILURE AS STATED BY THE SERVICE TECHNICIAN AND THE ABS SYSTEM DOES NOT ENGAGE. THIS VIN WILL REQUIRE A NEW ABS MODULE FOR THE ABS TO FUNCTION CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816824December 29, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT INTERMITTANTLY FAILS, BUT BULB IS OK. WINDOWS INTERMITTANTLY ROLL THEMSELVES DOWN. KEY(FOB) GETS STUCK IN RECEPTICALE. PASSENGER SIDE WINDSHIELD SPRAYER DOES NOT SPRAY WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816533December 28, 2015
UNKNOWN OR OTHER
FIRST OF ALL, THIS IS A 2014 RAM TRUCK 1500 LONGHORN CREW PICKUP.THE VEHICLE WAS IN MOTION AND THE FRONT RIGHT TIRE COMPLETLY FELL OFF AND THE STEERING KNUCKLE WAS SHEERED OFF !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812059December 24, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2009 DODGE RAM 1500 GAS TANK ALMOST FELL OUT CAUSING ALMOST AN EXPLOSION OF TANK. REASON: THE TANK IS HELD IN BY TWO METAL STRAPS ONE SIDE IS ATTACH TO A FRAME BOLT THE OTHER SIDE OF THE STRAP IS A T SHAPE THAT SLIDES INTO A T SLOT IN THE FRAME NOW WHAT HAPPEN IS THE T SECTION PULLED RIGHT THROUGH THE FRAME CAUSING THE TANK TO DROP ALMOST TO THE ROAD THE REMAINDER OF THE STRAP WAS HITTING THE DRIVESHAFT CAUSING SPARKS IF THE PLASTIC TANK HIT THE GROUND IT COULD EXPLODE. DODGE REP HAD MENTION TO ME THIS IS A COMMON ISSUE. SO I THINK THERE SHOULD BE A RECALL ON THIS ISSUE...UPDATED 08/07/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811717December 22, 2015
UNKNOWN OR OTHER
K17 RECALL DIAGNOSIS FOR THE RIGHT TEMPERATURE ACTUATOR WAS PERFORMED AT SOUTH POINTE CHRYSLER DODGE IN TULSA, OK. I SPOKE WITH MARLA AT THE CHRYSLER SCA CUSTOMER SERVICE CENTER. MY CASE NUMBER IS 28251650. MARLA WAS VERY HELPFUL BUT SHE TOLD ME THAT CHRYSLER WILL NOT COVER THE REPAIR COST. THE ENTIRE HVAC MUST BE REMOVED IN ORDER TO REPLACE THE RIGHT TEMPERATURE ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811554December 21, 2015
TIRES
WHILE DRIVING AT HIGHWAY SPEED WITH A P/U CAMPER ON MY 1 TON P/U. THE RIGHT REAR TIRE CAME APART DAMAGING THE BED OF MY TRUCK AND DESTROYING MY WHEEL. I HAD RECENTLY CHECKED THE TIRE PRESSURE. THE TIRE FAILED WITH THE TREAD SEPARATING AND SIDE WALLS SPLIT IN SEVERAL PLACES. THE TIRE TREAD DEPTH WAS 7/32" PER PERFECTION TIRE STORE MANAGER. THE TIRE HAD 37,851 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809592December 10, 2015
STEERING
VEHICLE DUCKS UPON GOING OVER RUFF SPOTS MOMENTARILY LOOSING CONTROL IN THE ROAD, BUT DRIVES FINE OVER SMOOTH SURFACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808500December 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808228December 3, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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