Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10019275May 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY NEW TRUCK TURNS OFF ALL THE TIME WHEN SITTING AT IDLE FOR 2 MINUTES OR MORE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018847May 17, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT A NEW 2003 DODGE 2500 CUMMINS DIESEL 5.9L 24L FROM CERRITOS DODGE ON FEB 26TH 2003 , NOW MILES 2591 3 WEEKS LATER I RECEIVED A TRANSMISSION RECALL. ON 9TH MAY I GAVE THE TRUCK FOR SUGGESTED REPAIRS AND RECEIVED BACK SAME EVENING. NEXT MORNING 10TH OF MAY 2003 , SATURDAY , TRAFFIC WAS VERY LIGHT ,I WENT TO WORK HEADED 91 WEST , ON RAMP CARMENITA & EXITED GARFIELD . USE OF BRAKES WAS PRACTICALLY NOT REQUIRED . THE TRUCK WAS PARKED ALL DAY. AROUND 6 IN THE EVENING HEADED FWY EAST 91 , IN MEDIUM TRAFFIC , WHEN THE TWO CARS IN FRONT OF ME HAVE A FENDER BENDER , AND STOP IN THE FAST LANE I AM WATCHING ALL THIS AS I AM GOING ABOUT 40 MPH. I PRESS THE BRAKES. THE BRAKES WORK JUST A BIT HALF WAY THEN BECOME LIKE WET SPONGE , GIVE WAY AND THE PEDAL GOES DOWN. THE BRAKES FAIL , AND I CAN'T STOP THE TRUCK. I HIT THE CAR IN FRONT OF ME AT ABOUT 30 MILES PER HOUR. A POLICE REPORT IS PROCESSED, THE FRONT FENDER PUNCTURED MY TRUCKS RADIATOR, AND THE TRUCK WAS TOWED TO CERRITOS DODGE . MY FAMILY ARRIVES . MY WIFE, DAUGHTER, AND MY SON ALL 3 CHECK THE BRAKES AND THE DIDN'T WORK. THE FLEET MANAGER MR DAN PETTY , WHO WAS ON DUTY AT THIS TIME, AND HAD NEGOTIATED THE SALE OF THIS VEHICLE TO ME , PHYSICALLY TESTED THE BRAKES . HE CONFIRMED THE BRAKES DID NOT WORK. THERE WAS NO PRESSURE - NO BRAKES. MR DAN PETTY DISCUSSED WITH HIS SALES STAFF, MR RICO BARRIOS AND THE MANAGER ON DUTY THEY CONFIRMED THAT THIS WOULD BE A MANUFACTURING DEFECT, AND WOULD HAVE TO BE LOOKED INTO BY CHRYSLER CORPORATION. TODAY IS 1 WEEK PAST - THE 17TH OF MAY 2003, ANOTHER SATURDAY . THE TRUCK HAS BEEN PARKED AT THE CERRITOS DODGE DEALERSHIP SERVICE LOT . NO ONE FROM CHRYSLER HAS SHOWN UP. THE SERVICE PERSONNEL JUST SAY- WE CANNOT DO ANYTHING .THIS IS A CHRYSLER PROBLEM BECAUSE IT IS A BRAND NEW TRUCK WITH ONLY 2591 MILES . *JB NO ONE IS TAKING ANY ACTION. PLEASE HELP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10019966May 15, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018553May 12, 2003
SUSPENSION:REAR:SHOCK ABSORBER
I PURCHASED A NEW DODGE 2003 RAM 1500 QUAD CAB TRUCK IN THE END OF MARCH 2003. THE TRUCK WHEN DRIVEN AT HIGHWAY SPEEDS 55-75 MPH CREATED VIOLENT VIBRATIONS ON CONCRETE FREEWAYS. I WENT TO THE DEALER AND THEY TOLD ME THAT ALL THE TRUCKS THEY SELL DO THE SAME THING AND IT WAS JUST ROAD CONDITIONS. I FILED A CLAIM WITH DODGE AND THEY TOLD ME TO RESOLVE THE PROBLEM WITH THE DEALERSHIP. I TALKED WITH THE SERVICE MANAGER (DALE SPONSELLER) AT THE DEALERSHIP AND HE SAID THAT HE FELT THE VIOLENT VIBRATIONS AND WAS NOT HAPPY WITH THE RIDE OF THE TRUCK, BUT THAT THERE WAS NOTHING THAT HE COULD DO TO REPAIR IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018590May 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 2500 DODGE RAM DIESEL WITH 15,000 MILES ON IT. I HAVE JUST BEGUN EXPERIENCING TRANSMISSION TROUBLES. AS I'M DRIVING 80 MPH DOWN THE FREEWAY THE TRUCK WILL ALL OF A SUDDEN (ON ITS OWN) SLIP DOWN INTO 2ND GEAR (NOT 3RD, BUT 2ND) WHILE GOING 80. THE ENGINE IS RED-LINING AND ABOUT TO BLOW. I CHECK THE DASH AND THE COLUMN AND ALL SAY IT IS STILL IN D(RIVE) WHEN IN FACT IT'S IN 2ND. IT HAS ALSO HAPPENED THAT WHILE DRIVING ON THE FREEWAY THE TRUCK JUST SHIFTS INTO NEUTRAL ALL BY ITSELF AND THE DASH AND COLUMN SAY IT IS STILL IN D(RIVE); REVS ARE HIGH BUT NO ENGAGEMENT (WHILE IN THE FAST LANE AND QUICKLY DROPPING TO ZERO IN SPEED.) THE ONLY OTHER WEIRD THING THAT'S HAPPENED IS WHILE MERGING ONTO THE FREEWAY AND TRYING TO PICK UP SPEED THE TRUCK WOULD NOT SHIFT TO THE NEXT GEAR AND STARTED TO RED-LINE. I QUICKLY LOOK DOWN TO MAKE SURE THAT I HAD NOT SOMEHOW ACCIDENTALLY PUT IT IN 2ND GEAR. NOPE, IT WAS IN D(RIVE), JUST NOT MOVING ON TO THE NEXT GEAR AND WELL INTO 3,800 REVS STUCK IN WHATEVER GEAR IT WAS. THE DEALER IS DEALING WITH IT NOW, BUT ARE SWEARING UP, DOWN AND BACKWARDS THAT THEY DON'T HAVE ANY PROBLEMS WITH THIS TRANSMISSION AS IT IS THE BEST ON THE MARKET AND THE MOST RELIABLE. I HAD EVEN INQUIRED INTO THE INFAMOUS DODGE TRANSMISSION TROUBLES BEFORE BUYING THE TRUCK AND THEY SAID THAT THEY HAD ADDRESSED AND FIXED THE PROBLEM. BUT NOW SEEING THAT THEY CAN'T REPRODUCE THE EXACT ISSUE WHILE THE TRUCK IS IN THE SHOP (IT DOESN'T ALWAYS HAPPEN, JUST ABOUT ONCE EVERY 3-4 WEEKS WITH DAILY DRIVING) THEY CAN'T ADDRESS THE PROBLEM. WHAT THE . . .??? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018280May 6, 2003
TRAILER HITCHES
WHEN THE TRAILER WAS USED, IT BENT THE MAIN SPRINGS WHICH SUPPORTED BOTH THE TRUCK AND TRAILER IN THE OPPOSITE DIRECTION. IF THE SPRING WERE TO BREAK IT COULD CAUSE AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017605April 25, 2003
FUEL SYSTEM, DIESEL
WHEN THE VEHICLE WAS IN IDLE, THERE WAS AN "OVERWHELMING" DIESEL SMELL WHICH ENTERED THE PASSENGER CABIN THROUGH THE VENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015347April 7, 2003
SUSPENSION
WHILE DRIVING THE VEHICLE PULLED TO THE SIDE WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011697April 4, 2003
POWER TRAIN
THE VEHICLE WAS SERVICE 4 TIMES FOR PROBLEMS WITH THE SHIFTING GEARS. (ROADTREK RECREATIONAL VEHICLE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013625March 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO REVERSE WHEN LEFT OUTSIDE IN THE COLD. VEHICLE HAS 1200 MILES ON IT. VEHICLE WAS IMPORTED FROM CANADA AND CHRYSLER CORP. WILL NOT WARRANTY, NOR WILL SELLING DEALER TAKE VEHICLE BACK. I PURCHASED VEHICLE 5 WEEKS AGO. I WAS TOLD BY REPAIR STATION THAT THERE IS A RECALL ON THIS VEHICLE BECAUSE OF PROBLEMS WITH THE TRANSMISSION BUT IT DOES NOT SURFACE ON CARFAX NOR ON THIS WEBSITE BECAUSE DODGE DOES NOT REPORT RECALLS TO EITHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014624March 27, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010984March 25, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NOTE: I HAD TO WRITE DOWN FLORIDA FOR THE STATE, BECAUSE THERE IS NO OPTION FOR PUERTO RICO. WHILE DRIVING IN A MOUNTANOUS AREA WITH CURVES(ASPHALTED ROAD), AFTER A CURVE AT APPROXIMATELY 10-20 MPH, I FELT THE TRUCK LOST THE RIGHT SIDE FRONT TIRE, WHEN I CHECKED I HAD LOST THE PART OF THE FRONT SUSPENSION THAT HOLDS THE DISC, CALIPER BEARING, TIRE, BALL JOINTS AND ALL OTHER RELATED PARTS. I RECOVERED THE ASSEMBLY THAT INCLUDED THE ABOVE PARTS. I TOOK THE TRUCK TO THE CHRYSLER DEALER, THEY TOLD ME THEY HAD TO WAIT FOR A CHRYSLER ENGINEER TO DETERMINE IF IT WAS A DEFECT( THE CAR WAS BRAND NEW AND HAD ABOUT 1700 MILES AND THREE WEEKS OLD). THE ENGINEER ARRIVED TO PUERTO RICO LAST THURSDAY MARCH 20 2003, AND IN A COUPLE OF HOURS (2-3 HOURS) DETERMINED THAT IT WAS ALL AN ACCIDENT( I AM A MECHANICAL ENGINEER). I ASKED FOR THIS INFORMATION IN WRITING- I STILL HAVEN'T RECEIVED IT). SINCE THE FIRST WEEK I HAD THE RAM, I FELT A NOISE THAT REALLY SOUNDED LIKE A LOOSE PART UNDER THE DASH, OTHER THAN THAT I DID NOT FEEL ANYTHING ABNORMAL IN THE DRIVING CHARACTERISTICS, I HAD SPOKE WITH THE SALESMAN AND ASKED HIM ABOUT THE WARRANTY PROCEDURE, TO TAKE THE RAM IN FOR THIS NOISE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10012132March 19, 2003
SUSPENSION
THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. *JB THE BALL JOINT AND AXLE FAILED, WHICH CAUSED THE TIRE TO SEPARATE FROM THE VEHICLE. PUERTO RICO POLICE REPORT 03-6-004-00805. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008976February 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION LOCKED UP, WHICH CAUSED CONSUMER TO ABRUPTLY PULL OVER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007006February 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED ON FIVE OCCASIONS, AND WAS UNABLE TO BE FIXED. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006707February 6, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE GAS NOZZLES ARE TOO SMALL, GAS IS BEING POURED EVERYWHERE. THERE IS A POSSIBILITY THAT A FIRE COULD START. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006409February 4, 2003
SEATS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), VISIBILITY:REARVIEW MIRRORS/DEVICES
SEAT BECOMES A PROBLEM WHEN THE TEMPERATURE GETS COLDER. COOL MORNINGS WILL CAUSE THE SEATS TO RISE 3 INCHES CAUSING DRIVER OR PASSENGER NOT TO SIT CORRECTLY AND BUCKLE SEAT BELT. THIS ALSO CAUSES DRIVER TO READJUST MIRROR AS TEMPERATURES RISE AND CUSHION LOWERS. AS THESE CHANGES OCCUR DRIVER MUST ADJUST SEAT FORWARD AND BACK MAKING USE OF MIRRORS IMPOSSIBLE WITHOUT NUMEROUS CORRECTIONS DAILY.ALSO, VEHICLE WANDERS ON HIGHWAY, DRIVER MUST CONTINUOUSLY MOVE STEERING WHEEL TO KEEP VEHICLE BETWEEN LINES ON CONSUMER'S SIDE OF THE ROAD. IN ADDITION, DETECTED CLUNKING NOISE COMING FROM STEERING BOX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007256January 28, 2003
VEHICLE SPEED CONTROL:LINKAGES
2003 DODGE DIESEL TRUCK. THE THROTTLE LINKAGE POSITION FAILED WHILE THE CRUISE CONTROL WAS ENGAGED GOING UP A STEEP INCLINE. T HE SENSOR BECAME STUCK AND THE VEHICLE WOULD NOT DECELERATE GOING DOWN THE HILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023928December 9, 2002
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
CONSUMER PULLED INTO A PARKING SPACE AND PLACED THE VEHICLE IN PARK WITH ENGINE ON AND GOT OUT OF THE CAR. ABOUT 40 SECONDS LATER, HEARD A CRASH. THE VEHICLE HAD ROLLED BACKWARDS AND HIT ANOTHER MOVING CAR. TOOK TO DODGE AND THEY STATED CONSUMER WAS NOT SHIFTING PROPERLY. TS THE SHIFT LEVER STOPS BETWEEN PARK AND REVERSE AND THEN SLOWLY DISENGAGES ITSELF, RESULTING IN ROLL-A-WAY. CONSUMERS WIFE WAS PRESENT IN THE VEHICLE AT THE TIME OF THE CRASH AND IS NOW UNDER DOCTORS SUPERVISION. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8023435November 29, 2002
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
WHILE DRIVING AT 65 MPH, VEHICLE SUDDENLY DOWN SHIFTED TO 3RD GEAR. THE VEHICLE MADE A HUGE NOISE, CAUSING ENGINE TO REV UP TO THE RED LINE. CONSUMER FILLS THIS IS VERY DANGEROUS, SOMEONE COULD BE INJURED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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