Dodge Neon Complaints

3,495 consumer complaints on file.

#868759August 25, 2000
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:FRONT:ANCHORAGE, VEHICLE SPEED CONTROL, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INTERIOR TRUNK LOCK WASN'T OPERABLE. CONSUMER WENT TO OPEN THE TRUNK AND LOCK WOULDN'T UNLOCK/ CIGERETTE LIGHTER AND CD PLAYER FAILED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC TOLD HER THAT THEY COULDN'T DUPLICATE THE PROBLEMS. *AK SEAT BELT MALFUNCTIONS. DOOR LIGHT AND DOME LIGHT STAYS ON ALARM SYSTEM MALFUNCTONS CONTINUOUSLY. POWER WINDOWS MALFUNCTIONS. CRUISE CONTROL FAILED. THE VEHICLE STALLED ON THE ROAD. VEHICLE ALIGNMENT PROBLEMS WHILE USING BRAKES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868775August 25, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED OVERHEATING DUE TO HEAD GASKET FAILURE. DEALER/MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728906August 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY SISTER IN TN HAS A NEON THE DEALER FIXED HER HEAD GASKET THESE CARS I HAVE BEEN TOLD BY ONE AUTO REPAIR THAT HE FIXES THESE HEAD GASKETS AT LEAST ONE EVERY OTHER WEEK DODGE SHOULD HAVE DONE A RECALL OR AT LEAST FIX THE PROBLEM I CAN NOT GET ANY ONE ON THE PHONE AT CHRYSLER AND I LIVE HERE. THEY SHOULD PAY THE COST THEY KNOW THAT ITS A PROBLEM. THE UP AND DOWN STREAM SENSORS WENT BAD IT COST ME $300. TO FIX. I KNOW A GENTLEMAN THAT HAD THE SAME PROBLEM HIS WENT BAD TWICE AND THE CAR DEALER PAID FOR HIS. I ON THE OTHER HAND COULD GET NO ONE HELP WITH THIS EITHER. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE PROBLEMS WITH THERE NEON'S AND PAY TO CORRECT THESE PROBLEMS I WILL NOT BUY ANOTHER ONE. IF CHRYSLER WANTS ME TO BUY THERE PRODUCT AGAIN THEY NEED TO MAKE THE FIRST ONE RIGHT. THANK YOU FOR YOUR TIME AND CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728974August 24, 2000
VEHICLE SPEED CONTROL, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, STRUCTURE:FRAME AND MEMBERS
I NO LONGER HAVE MY CAR, AS OF AUGUST 16, 2000 I RETURNED IT TO THE BANK. THE WARRANTY HAS LONG SINCE EXPIRED AND THE COST TO MAINTAIN THE CAR WITH ALL OF THE PROBLEMS IT HAS PROVED TO BE MORE THAN I COULD AFFORD, AND MUCH MORE THAN THE CAR WAS WORTH. MY MAIN OBJECTIVE HERE IS TO MAKE SURE THE PROBLEMS I HAD ARE KNOWN SO THAT MAYBE IT WILL PREVENT SOMEONE FROM BEING SERIOUSLY HURT OR KILLED. GRANTED SOME OF THE PROBLEMS SUCH AS LEAKS AROUND THE DOORS AND TRUNK ARE NOT AS SERIOUS, OTHERS SUCH AS THE STEERING KNUCKLE WEARING OUT AND HAVING TO BE REPLACED, WHICH NEEDED TO BE REPLACED AGAIN WHEN I RETURNED MY CAR LAST WEEK , TRANSMISSION PROBLEMS, AND THROTTLE BODY PROBLEMS THAT CAUSE THE CAR TO STALL, WHICH COULD LEAD TO AN ACCIDENT. I REALIZE THAT I WILL NEVER GET ANY OF THE MONEY BACK I HAVE SPENT ON THE CAR, BUT IF THIS KEEPS EVEN ONE PERSON FROM GETTING HURT OR KILLED IT WILL BE MORE THAN WORTHWHILE. CHRYSLER HAS DONE NOTHING BUT GIVE ME THE RUN AROUND, I WENT THROUGH ARBITRATION, AND RETAINED A LAWYER FOR THE LEMON LAW, BUT THE DEALERSHIPS FAILURE TO DOCUMENT EACH TIME MY CAR WAS IN FOR REPAIRS, MADE IT MY WORD AGAINST THEIRS, SO THERE WAS NOTHING I COULD DO LEGALLY TO MAKE THEM PAY. I KNOW OF 4 OTHER INDIVIDUALS WHO HAVE HAD SEVERAL OF THE SAME PROBLEMS I HAVE HAD. I CAN PROVIDE YOU WITH A COPY OF ALL MY SERVICE RECORDS I HAVE, IF IT WILL HELP YOU. PLEASE CHECK INTO THIS BEFORE SOMEONE IS SERIOUSLY HURT IN THESE CARS. THEY ARE A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728757August 23, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
THERE'S A SMALL OIL LEAK, NEEDS NEW HEAD GASKET, SPEEDOMETER STOPS WORKS OCCASIONALLY (WE NEED A RECALL PLEASE; OR ANY OTHER INFO YOU COULD PROVIDE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728621August 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868237August 21, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER TURNING IGNITION SWITCH TO THE OFF POSITION, STEERING COLUMN STARTED SMOKING AND CAUGHT ON FIRE, CONSUMER HAD TO DISCONNECT BATTERY FOR FIRE TO GO OUT. *AK CONSUMER TOOK VEHICLE TO THE DEALER, DEALER TOLD THAT SHORT CRCUIT WAS CAUSED BY SOMETHING OTHER THAN RECALLED PART (COUPLER) BUT THEY DO NOT KNOW . *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728422August 19, 2000
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
I WAS STOPED AT A STOP SIGN. PULLED OUT ON TO ANOTHER STREET. HAD TO SWERVE TO MISS ANOTHER CAR. WENT TO SWERVE BACK MY CAR DIDN,T COME BACK. CLIPED CURB AND HAD TO PULL IN TO PARKING LOT. CHECKED CAR ON PASSAGER SIDE. FOUND A FLAT TIRE AND BROKEN SPINDLE. PART OF THE SPINDLE LOOKED FUNNY. LIKE IT HAD BEEN ALREADY BROKE. HAD TOWED TO DEALERSHIP, WHERE THIER TECHNIONS LOOKED AT IT. THEY CALLED ME BACK SAID THAT IT BROKE WHEN I CLIP CURVE. AND I DON,T THINK SO. I THINK THE METEL WAS DEFICTIVE. CAN'T SEE A SPINDLE BREAKING AT 10MI. AN HOUR. WHEN THERE IS NO OTHER DAMAGE TO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728357August 18, 2000
ENGINE AND ENGINE COOLING:ENGINE
CAR LEAKING OIL FINALLY GOT WORSE, DIAGNOSED AS HEAD GASKET WAS TOLD BY OTHER NEON OWNER THAT PROBLEM WAS BEING FIXED FOR FREE. MY DEALER CONSIDERED IT A WARRANTY WORK BUT CHARGED A DEDUCTIBLE - TWICE WHAT HE WOULD HAVE CHARGED HAD A BEEN ORIGINAL OWNER. COMPLAINT MORE WITH DEALER THAN DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868123August 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL LEKAGE; CONSUMER GOTTEN TWO DIFFERENT REASONS WHERE IT COULD BE COMING FROM. DEALER NOR MECHANIC CAN'T REALLY DETERMINE WHAT THE PROBLEM WAS. CONSUMER SAW LEAKAGE FOM UNDER LEFT FRONT TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728244August 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
I UNDERSTAND THAT THERE IS A RATHER HIGH NUMBER CARS ON THE ROAD THAT HAVE OR HAVE HAD THIS ISSUE. THIS BLOWN HEAD GASKET ALLOWS ENGINE OIL TO LEAKOUT OF THE ENGINE DOWN THE BACK OF THE ENGINE THIS HEATED OLD COULD IGNITE AND CAUSE A "UNDER HOOD FIRE"... I CONTACTED CHRYSLER, THEBLOCK AND ON TO THE EXHAUST MANIFOLD. IT LOOKS LIKE UNDER THE RIGHT CONDITIONS Y SEEM UNCONCERNED.OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728142August 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867829August 15, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SUN ROOF HAD CLOSED UP. THERE WERE NO PRIOR WARNING BECAUSE TRACK OF SUN ROOF WAS OKAY. THEN, SUN ROOF JUST STOPPED WORKING. CONSUMER TOOK VEHICLE TO DEALERSHIP. MECHANIC TOLD HER THAT DESIGN DOESN'T SUPPORT WINDOW BECAUSE OF HEAVY GLASS. CONSUMER STATED THAT DEALERSHIP MECHANIC DIDN'T FIX VEHICLE. TRACKS OF THE THE SUN ROOF WERE STILL HAVING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867710August 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT APPROXIMATELY 45MPH A BUBBLING NOISE WAS HEARD. ENGINE HAD BLOWN HEAD GASKETS. HAD NO PRIOR WARNING OF PROBLEMS. TOWED TO DEALERSHIP FOR REPAIRS. HEAD GASKETS WERE LEAKING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727753August 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
OIL LEAK DETECTED BY MYSELF AT ABOUT 40-45,000 MILES; HAD A NON-CHRYSLER MECHANIC LOOK AT IT AND TOLD ME IT LOOKED LIKE THE HEAD GASKET (50,000+ MILES BY THIS TIME) - COULDN'T AFFORD THE $400.00+ TO REPAIR AT THAT TIME. WHEN I FINALLY HAD THE MONEY (8/10/00 AND 88,000 MILES) MY MECHANIC REFERRED ME TO O-REILY'S BECAUSE HE HAD HEARD OF A RECALL. O'REILLY'S GAVE ME THE RUN AROUND. I AM PURSUING EVERY AVENUE TO GET THIS PROBLEM CORRECTED INCLUDING THE ATTORNEY GENERAL'S OFFICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867482August 11, 2000
STEERING: STEERING WHEEL/HANDLE BAR, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING 50-55MPH STEERING WHEEL LOCKED, CAUSING DRIVER TO LOSE CONTROL, RESULTING IN A COLLISION WITH MINOR INJURIES. *AK THE VEHICLE ACCELERATES SUDDENLY AND THE BRAKES LOCKED. THE VEHICLE COULD NOT BE REPAIRED AFTER ACCIDENT DUE TO INFERIOR STRUCTURE AND BODY. THIS VEHICLE WAS SOLD BY DECEPTIVE TACTICS AND TO COVER UP PRIOR ACCIDENT, THE DEALER REFUSED TO REVEAL SERVICE RECORDS. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#727467August 10, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR BEGAN TO OVER HEAT ON MAJOR INTERSTATE HIGHWAY. WHEN IT WAS REALIZED THAT PROBLEM WAS CRITICAL CAR WAS PULLED TO SIDE OF THE HIGHWAY AND DODGE ROADSIDE ASSISTANCE WAS CALLED. CAR WAS TOWED TO NICHOLS DODGE IN BURLINGTON, NC WHERE IT SITS AND WE ARE AWAITING DETERMINATION OF DAMAGE AND WARRANTY COVERAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727204August 9, 2000
STEERING: STEERING WHEEL/HANDLE BAR
ON 08/08/00, AS I WAS MAKING A RIGHT TURN, THE STEERING WHEEL "LOCKED" AND I WAS UNABLE TO SUCCESSFULLY COMPLETE THE TURN. I HIT THE BRAKES HARD TO STOP MY CAR FROM HITTING ANOTHER VEHICLE. I HAD TO YANK THE WHEEL HARD TO GET IT TO TURN THE WHEELS. LEFT MY CAR W/ DEALER WHO INFORMED ME THAT THE REASON WHY THE STEERING WHEL LOCKED WAS BECAUSE I HAD JUST GONE THRU A PUDDLE AND IT WET THE BELT CAUSING IT TO LOSE "TRACTION". IF THIS IS THE CASE, THEN THIS WILL HAPPEN AGAIN AND NOT WHEN I GO THRU A PUDDLE. MAYBE IN THE RAIN. IF I "NEED" IT TO SWERVE AWAY FROM DANGER, I MAY FIND MYSELF A "SITTING DUCK". IS THERE SOME WAY TO COVER THIS AREA SO WATER WILL NOT MAKE THE STEERING BELT LOSE TRACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727280August 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MECHANIC ADVSD OF PROBLEM W/HEAD GASKET ON NEON & TO CALL CHRYSLER. CHRYS PAID 50% OF CHARGE, BUT NOW PAY 100%. DEALER ADVSD OF PROBLEM W/ORIG VENDOR PRODUCING FAULTY HEAD GASKET. CONTACT CHRYSLER FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727378August 9, 2000
ENGINE AND ENGINE COOLING:ENGINE
ON SUNDAY JULY 23, 2000, I WAS ON MY WAY HOME FROM A RESTAURANT WITH MY FAMILY, I CAME UP TO AN INTERSECTION AND STOPPED. AFTER APROXIMATELY 10 SECONDS AT THE STOP LIGHT, I NOTICED THE AIR CONDITIONER BEGAN BLOWING HOT AIR. I IMMEDIATELY GLANCED AT THE TEMPERATURE GUAGE IN THE CAR. IT HAD RISEN TO APROXIMATELY 3/4 OF THE WAY TOWARD THE RED MARK. I IMMEDIATELY TURNED THE AC OFF AND THEN TURNED THE HEAT ON AS TO NOT RAISE THE HEAT ANYMORE THAN WHAT IT ALREADY WAS. I WAS WITHIN A MILE OF MY MECHANICS , SO I DROVE OVER THERE AND DROPPED OFF THE CAR. ON THE NEXT DAY, MY MECHANIC CALLED ME TO TELL ME THAT MY HEAD GASKET HAD BLOWN. HE THEN TOLD ME THAT THESE CARS WERE KNOWN FOR THIS PARTICULAR PROBLEM. I THEN CALLED SMITHFIELD DODGE ( WHERE I BOUGHT THE CAR ) THEY GAVE ME THE SERVICE MANAGER AND HE TOLD ME THAT THEY WERE HAVING ALOT OF PROBLEMS WITH THE HEAD GASKETS ON THE NEONS. HE TOLD ME TO CALL THE COMPLAINTS LINE AT DODGE/CHRYSLER AND THAT EVEN THOUGH IT WAS NO LONGER UNDER WARRANTY THAT THEY WOULD PROBABLY REPAIR IT FOR FREE AS THEY WERE ON THE VERGE OF A RECALL WITH THESE CARS. MY WIFE CALLED AND LEFT A MESSAGE WITH THE REGIONAL DISTRICT MANAGER WHO CALLED ME BACK AND TRIED TO STRIKE UP A BOGUS DEAL WITH ME, OFFERING TO FIX THE CAR FOR 544.00 SAYING THIS WAS THE BEST THEY WERE GOING TO DO. I HAD ALSO HEARD FROM PEOPLE OVER THE INTERNET WHO HAD ALSO HAD THIS PROBLEM AND THEY DIDN'T HAVE TO PAY FOR THEIR REPAIRS AND, THEY TOO WERE ALSO OVER THE WARRANTY. I ALSO HEARD THAT THIS IS NOT THE SAME GASKET, THEY HAVE REDESIGNED IT TO ACCOMADATE THE PROBLEM. THIS ALONE SHOULD BE RECOURSE FOR A RECALL. I STILL OWE TWO YEARS ON THIS CAR AND I CAN'T AFFORD BILLS LIKE THIS. I WANT A FULL REIMBURSEMENT FOR THE WORK I HAD DONE ON THE CAR. I HAVE ALWAYS MAINTAINED ALL MY VEHICLES AND KEPT THEM ALL IN EXCELLENT RUNNING CONDITION. THIS IS A PROBLEM WHICH IS OCCURING CONSTANTLY ON THESE VEHICLES. CHECK THE INTERNET IF YOU DON'T BELIEVE ME. PEOPLE ARE NOT HAPPY WITH DODGE. THEY'RE NOT !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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