Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11258193September 25, 2019
AIR BAGS
THE AIRBAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256068September 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY CAR IS CONSTANTLY UNABLE TO START IM BEING TOLD DUE TO ELECTRICAL ISSUES. IVE REPLACED THE STARTER, BATTERY, & ALTERNATOR. THERE ARE ALL KINDS OF FORUMS TELLING YOU WAYS AROUND GETTING THE CAR TO START BUT NO REAL FIXES. SOME PEOPLE SPENDING HUNDREDS AND THOUSANDS TRYING TO FIX THIS ISSUE BY REPLACING FUSE BOXES, ADDING CABLES, REPLACING THE ENTIRE COMPUTER SYSTEM AND MORE TO NO AVAIL. WHILE OTHERS JUST PARK THE CAR UNTIL ITS PAID OFF OR SELL IT. ITS NOT FAIR AND ITS INCONVENIENT. DODGE JOURNEYS 2009+ ARE ALL EXPERIENCING THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254492September 10, 2019
STEERING
POWER STEERING PRESSURE LINE FOR DODGE JOURNEY 2009 TO 2016 . WHEN SUBJECTED TO COLD WEATHER THE POWER STEERING LINE CAN HOSE RUPTURED AT START UP WHEN IT WAS COLD OUTSIDE . THAT IS EXACTLY WHAT HAPPENED TO OUR 2009 DODGE JOURNEY THIS PAST WINTER AND THE LINE SPLIT OPEN, DIDN'T REALIZE IT WHILE I WAS IN HEAVY TRAFFIC, NO STEERING, IT COULD OF KILLED US. . DODGE IS TELLING US THAT OUR VEHICLE VIN NUMBER DOES NOT FALL UNDER THAT RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252262August 29, 2019
AIR BAGS
AIR BAG LIGHT KEEPS FLASHING LIKE THE AIRBAGS ARE DEFECTIVE WHENEVER THE VEHICLE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246250August 24, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN A CERTAIN LIGHT APPEARS IT CAUSES MY BRAKE LIGHTS TO GO OUT. I HAVE BEEN PULLOVER MULTIPLE TIMES AND ALMOST IN ACCIDENTS BECAUSE OF THIS. I HAVE CHILDREN. I HAVE REPLACED MULTIPLE BULBS FOR NOTHING. THIS CAR HAS BEEN AN SAFETY HAZARD. I WORKED SOOOOOOO HARD TO PAY OFF I SHOULD BE ABLE TO HAVE A SAFE RELIABLE VECHILE. I AM A CNA I HAVE CLIENTS THAT I NEED TO TRANSPORT AND I CANT WHICH IS CAUSING ME TO BE BROKE BECAUSE I CANT WORK. IF YOU HAVE A HEART PLEASE PLEASE HELP ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245551August 21, 2019
ELECTRICAL SYSTEM
RANDOMLY, WHEN TRYING TO START THE CAR, THE ENGINE WILL MAKE A SINGULAR CLICK SOUND BUT WILL NOT TURN OVER. HOWEVER, MOST OF THE TIME, WHEN PUTTING THE CAR INTO NEUTRAL, IT WILL START. SOMETIMES IT WILL TAKE MULTIPLE TIMES OF PUTTING CAR IN NEUTRAL, BACK TO PARK, FOR THE CAR TO START. THE ISSUES HAPPENS WITH BOTH COLD AND HOT STARTS (HAPPENS MORE OFTEN WHEN IN HOT WEATHER. WE HAVE TAKEN THE CAR INTO THE DEALER AND THEY, "COULD NOT FIND ANY ISSUES." THE ISSUE HAS OCCURED OVER THE LAST 4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244317August 16, 2019
ENGINE
AFTER DRIVING HOME FROM MY HOUSE TO MY MOM, IN THE MORNING I WENT TO START THE CAR AND IT WOULD CRANK ON BUT NOT FULLY START. IT'S BEEN DOING THAT FOR THE PAST THREE DAYS CAN'T MOVE MY CAR OUT OF START BECAUSE IT'S NOT FULLY TURNING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243444August 13, 2019
ELECTRICAL SYSTEM
TAKARA RECALL. THE HORN WILL RANDOMLY GO OFF. AND SO WILL THE ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243213August 12, 2019
STEERING
POWER STEERING HOSE RUPTURE AND IT LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242013August 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT HEARD AN ABNORMAL NOISE AND THE ENGINE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE THERE WAS A POPPING NOISE AND BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT BUT THE VEHICLE WAS COMPLETELY DESTROYED BY THE FIRE. A POLICE REPORT WAS NOT FILED BUT A FIRE DEPARTMENT REPORT WAS FILED. THERE WERE NO INJURIES. THE REMAINS OF THE VEHICLE WERE TOWED TO A LOT FOR THE INSURANCE COMPANY TO INSPECT. THE DEALER JOHN HIESTER CHRYSLER DODGE JEEP RAM (940 N MAIN ST, LILLINGTON, NC 27546 (910) 893-8088) WAS ASKED ABOUT RECALLS AND TOLD THE CONTACT THERE WERE NO RECALLS RELATED TO THE VEHICLE CATCHING ON FIRE. THE MANUFACTURER HAD NOT BEEN INFORMED YET. THE FAILURE MILEAGE WAS 170,000. *DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234639July 24, 2019
UNKNOWN OR OTHER
CAR WILL NOT START AT TIMES, USUALLY WHEN IT'S HOT OUTSIDE, AND IT TAKES ANYWHERE FROM 5 MINUTES TO A DAY BEFORE IT WILL START BACK. BATTERY, KEYS, AND ALTERNATOR ARE FINE. MOST OF THE TIME IF I PUT IT IN NEUTRAL IT WILL START BUT OTHER TIMES I AM LEFT STRANDED. I AM AFRAID TO DRIVE FAR FROM HOME BECAUSE IF I TURN MY CAR OFF IT MAY NOT START BACK . I HAVE BEEN STRANDED FOR HOURS WITH MY KIDS BEFORE IN THE HIGH HEAT. THIS NEEDS FIXED ASAP, BEEN GOING ON FOR 5 YRS NOW.ASK ANYONE WITH A DODGE JOURNEY AND THEY WILL TELL YOU THEY HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233848July 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER TEN MINUTES IN EACH CASE. THE VEHICLE WAS TAKEN TO CUMBERLAND CHRYSLER DODGE JEEP RAM (931-263-0321, LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501), BUT THE MAIN CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE NOT DISCLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232986July 18, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WILL NOT CONSISTENTLY START IN PARK. PLACING THE VEHICLE IN NEUTRAL WORKED FOR A FEW MONTHS THS AND NOW, AFTER THE STARTER AND O2 SENSORS HAVE BEEN REPLACED, THE VEHICLE HAS BEGUN TO HAVE THE SAME PROBLEMS. OUR CURRENT SHORT TERM FIX IS TO JIGGLE THE BATTERY CABLES/WIRING HARNESS AND AFTER 5 MINUTES THAT WORKS. HADN'T HAD THIS ISSUE FOR FIVE YEARS (AS THE OWNER) AND DURING THE PAST YEAR IT'S BEEN ONE NON-START AFTER ANOTHER. DROVE THE VEHICLE FOR AN HOUR WITHOUT A PROBLEM STARTING. STOPPED TO GET GAS, TRIED TO START THE VEHICLE, NOTHING. THE DASH TURNS ON, THE VEHICLE CLI IS, BUT WONT TURN OVER. BATTERY, ALTERNATOR, STARTER...CHARGING SYSTEM CHECKED OUT TO BE OK. CONCERNED I WILL BE STRANDED WITHOUT A TRUE FIX TO THIS ISSUE. THE VEHICLE WAS STATIONARY EACH TIME WE TRIED TO START IT. WWLE EVEN CAPTURED A VIDEO OF THE NON-START AND OUR RESOLUTION FOR THE MECHANIC TO VIEW. THEY DIDNT WXOWEINCE THE ISSUE; BUT I DID, AND THEY NEEDED MORE INFORMATION TO TROUBLE SHOOT FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231415July 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT REMOVED THE KEY FROM THE IGNITION SWITCH, BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT HAD TO REMOVE A FUSE FROM THE FUSE BOX IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230598July 9, 2019
POWER TRAIN
62 TE TRASMISIN P0750A SELENOIDE ARRANCA EN MOVIMIENTO NO CAMBIA SE DEJA ENFRIAR Y TRABAJA LUEGO SUVE TEMPERATURA UN 1/4 Y NO CAMBIA LA TRASMISIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229139July 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON SEVERAL OCCASIONS MY DODGE JOURNEY HAS SHUT OFF WHILE DRIVING AND WHILE SITTING AT A TRAFFIC LIGHT. SOME INSTANCES OCCURRED WHILE TURNING AT A TRAFFIC LIGHT OR DRIVING STRAIGHT AHEAD ON A LOCAL CITY ROAD. THE CHECK ENGINE LIGHT, TRACTION EQUALIZER WARNING AND AIR BAG LIGHTS ALL COME ON JUST PRIOR TO THE CAR SHUTTING OFF MOST TIMES. OTHER TIMES THERE IS NO WARNING UNTIL MY STEERING WHEEL AND BRAKES LOCK UP INDICATED THAT THE CAR HAS SHUT OFF. I'VE HAD THE CAR SERVICED FOR THE ENGINE AMONGST OTHER REPAIRS AND THE PROBLEM STILL PERSISTS AND THE CODES CLEAR ONLY TEMPORARILY. THE CAR LIGHTS DIM OR FLICKER AND THE CAR SHAKES SOMETIMES WHEN STARTING UP INDICATING THAT THE CAR WILL NOT HOLD POWER TO DRIVE. THE BATTERY IS GOOD AND THE MECHANIC HAS STATED THAT THE ISSUE IS ELECTRICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222614June 26, 2019
ELECTRICAL SYSTEM, STEERING
I BOUGHT THIS DODGE JOURNEY SXT LAST YR 2/16/2018, I ASKED THE SALESMAN IF THERE'S ANY RECALLS OR ANYTHING WRONG WITH THIS CAR.. HE SAID ONLY NEED TO REPLACE THE REAR TIRES.. I CONTACTED A LEMON LAW LAWYER THE NEXT DAY AFTER GETTING THE TIRES REPLACED BC HE LIED TO ME, THE TIE ROD & BALL JOINT HAD TO BE REPLACED, ON TOP OF THAT I FOUND OUT THERE ARE (4) RECALLS ON MY CAR THAT WERE NEVER TAKEN CARE OF, SO DODGE CHYRSLER DEALERSHIP REPLACED THE FRONT/BACK AIRBAGS IN (MAR/APRIL)OF YEAR 2018.. I RECEIVED THE RECALLS TO MY PHONE, TO TOP THAT OFF I PURCHASED THIS VEHICLE IN CASH OVER ($4,263.00), THE LEMON LAW LAWYER TOLD ME TO GO TO A WEBSITE TO GET THE HISTORY ON MY CAR I BOUGHT, IT WAS INVOLVED IN A CAR ACCIDENT ON PASSENGER SIDE ON (10/18/2017).. I WAS LIED TO TOTALLY, I ALMOST GOT REAR ENDED BC THE TRANSMISSION STOPPED ON ME, MY SISTER RAISED $$ TO GET TRANSMISSION REPLACED, NOW HAD TO PUT NEW BRAKES/NEW BATTERY/NEW STARTER/ANOTHER NEW TIRE/ THEN THE HUB ASSEMBLY BROKE ALONG WITH THE SWAY BAR ARM, THE ELECTRICAL SYSTEM IS FAULTY & CAR STARTS BUT THEN IF I GO ANYWHERE & THEN TRY TO START TO GO HOME, IT WON'T START & THE FOB KEY NEEDS TO BE REPLACED AS WELL.. THIS CAR IS A SAFETY HAZARD, TOO MANY PROBLEMS THAT SHOULDN'T BE HAPPENING..IT HAS STOPPED ON ME TOO MANY TIMES TO COUNT, I'M AT THEE POINT I AFRAID TO DRIVE IT.. THIS VEHICLE HAS (2 RECALLS) THAT HAVE NOT BEEN TAKEN CARE OF YET, I HAD TO CALL CANADA TO TELL THEM I BOUGHT THE VEHICLE BC THEY DIDN'T HAVE ME AS THE NEW OWNER, I DIDN'T GET ANY RECALL NOTICES IN THE MAIL BC I JUST BOUGHT THIS CAR LAST YR & IT WAS AT A DEALERSHIP, THEY NEVER TOOK CARE OF THE RECALLS,, I WAS SENT A NOTICE TO MY CREDIT KARMA ACCT TELLING ME THERE'S 4 RECALLS BUT THE AIRBAGS ARE DISMISSED BC THEY WERE TAKEN CARE OF,. I HAVE 2 RECALLS THAT HAVE NOT BEEN REPAIRED.MY IGNITION SWITCH HASN'T WORKED FROM THE DAY I BOUGHT THIS CAR,IT'S LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222234June 24, 2019
STEERING
THERE IS A RECALL FOR THE POWER STEERING PRESSURE LINE FOR DODGE JOURNEY 2009 TO 2016 . WHEN SUBJECTED TO COLD WEATHER THE POWER STEERING LINE CAN RUPTURE AT START UP. THAT IS EXACTLY WHAT HAPPENED TO OUR 2009 DODGE JOURNEY THIS PAST WINTER AND THE LINE SPLIT OPEN. DODGE IS TELLING US THAT OUR VEHICLE VIN NUMBER DOES NOT FALL UNDER THAT RECALL. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221237June 19, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COULD NOT SHIFT OUT OF PARK AND THE ENGINE FAILED TO START OCCASIONALLY. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL OR MAKE MULTIPLE ATTEMPTS TO RESTART THE ENGINE. IN ADDITION, THE EPS AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO TURN OFF THE INDICATORS AND GET THE VEHICLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO ATLANTA WEST DODGE JEEP (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) WHERE IT WAS DIAGNOSED THAT A BRAKE SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE DEALER INSTALLED A NEW STARTER, TRANSMISSION SENSORS, AND PCM MODULE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221030June 18, 2019
STEERING
MY POWER STEERING LINE BREAKS IN THE COLD. IT HAS DONE IT SEVERAL TIMES AND I'VE HAD TO REPLACE IT. DONE IT WHILE PARKED AND OFF AND WHILE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey