Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11221517June 20, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION AND CANNOT OPEN DOOR MANUALLY OR WITH KEY FOB OR ANY OTHER BUTTONS THAT WOULD NORMALLY OPEN DOOR. CANNOT MANUALLY UNLOCK DOOR AND WHEN I TRY TO OPEN IT IT SAYS YOU HAVE TO UNLOCK FIRST BUT CANNOT. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220942June 18, 2019
UNKNOWN OR OTHER
WHEN THE CAR IS IN PARK, IGNITION ON OR OFF, THE DRIVER'S SIDE SLIDING DOOR IS LOCKED AND CLOSED AND WILL NOT OPEN USING THE KEYFOB, THE DOOR BUTTON ON THE CEILING CONSOLE, THE DOOR BUTTON ON THE DOOR WALL, THE INSIDE OR OUTSIDE DOOR HANDLES. THE LOCK WILL NOT MANUALLY LOCK OR UNLOCK. YOU CANNOT EXIT THE VAN ON THAT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220972June 18, 2019
UNKNOWN OR OTHER
STATIONARY IN DRIVEWAY, DRIVERS SIDE REAR DOOR UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. BROUGHT TO DEALERSHIP WHERE PURCHASED AND LEFT IT TO THE TUNE OF $296 LABOR FOR DIAGNOSING. NOT FIXED THAT WOULD BE ANOTHER $600 FOR PARTS PLUS LABOR. NEEDS TO BE RECALLED, DANGEROUS IF IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221008June 18, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY, WITH THE KEY FOB BUTTON, OR WITH EITHER BUTTON INSIDE THE VEHICLE. DOOR WAS ALSO STUCK IN "LOCK" POSITION AND COULD NOT BE UNLOCKED MANUALLY, WITH KEY FOB, OR WITH INTERIOR BUTTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220511June 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TRIED OPENING IT MANUALLY AND WITH THE KEY OFF AND DOME SWITCH, BUT NOT DOING ANYTHING. EVEN WITH VEHICLE IN START AND ALSO PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220667June 17, 2019
STRUCTURE:BODY
WHILE STATIONARY, THE LEFT SLIDING FAILED TO OPEN. I TRIED BOTH MANUALLY AND WITH THE KEY FOB. THAT WAS REPAIRED IN JANUARY, 2019. JUNE 14, 2019, THE RIGHT SLIDING DOOR FAILED TO OPEN, WHILE THE VEHICLE WAS PARKED. AGAIN, THE SLIDING DOOR CANNOT BE OPENED BY ANY MEANS. BOTH ISSUES HAPPENED ON MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220681June 17, 2019
STRUCTURE:BODY
JUNE 14, 2019, WHILE PARKED IN MY DRIVEWAY, THE RIGHT SLIDING DOOR WOULD NOT UNLOCK . I TRIED BOTH MANUALLY AND ELECTRONICALLY. THE DOOR IS HOPELESSLY LOCKED. I WENT THROUGH THIS WITH THE LEFT SLIDING DOOR IN JANUARY, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220442June 16, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR WONT UNLOCK AND WONT OPEN. HUGE SAFETY ISSUE. *DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220383June 15, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER SIDE REAR SLIDING DOOR IS UNRESPONSIVE. THE DOOR DOESN'T OPEN OR CLOSE MANUALLY, WITH THE POWER BUTTON, OR WITH THE KEY FOB. ALL THE OTHER DOORS WORK AS THEY ARE SUPPOSED TO. WHEN THE BUTTON ON THE FOB IS PRESSED, THE VEHICLE LIGHTS FLASH, ACKNOWLEDGING THE COMMAND, HOWEVER NOTHING HAPPENS. THE VEHICLE WAS PARKED AT MY HOME, AND WHILE TRYING TO LOAD MY INFANT CHILDREN INTO THEIR CAREERS, WE DISCOVERED THE DOOR WAS INOPERABLE. THE PROBLEM IS NOT WITH A FUSE, BECAUSE THE PASSENGER SLIDER IS ON THE SAME FUSE AND WORKS FINE. I CAN'T OPEN THE DOOR TO INSPECT THE WIRING HARNESSES; BUT IT WOULD HAVE TO BE A POORLY DESIGNED WIRING HARNESS OR PROBLEM WITH THE ACTUATOR. IF MY VEHICLE WERE IN AN ACCIDENT, I WOULD BE UNABLE TO FREE MY CHILDREN FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219996June 14, 2019
UNKNOWN OR OTHER
DRIVERS SIDE REAR SLIDING DOOR REMAINS LOCKED AND CANNOT BE OPENED MANUALLY OR ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219919June 13, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE LOCK ON THE DRIVER'S SIDE REAR SLIDING DOOR WILL NOT UNLOCK. THE DOOR IS STUCK AND WILL NOT OPEN SINCE THE LOCKING MECHANISM IS STUCK. IT WILL NOT OPEN MANUALLY OR AUTOMATICALLY. IT CAUSES A SAFETY HAZARD DUE TO THE FACT THAT IF AN ACCIDENT OR SOMETHING HAPPENED, THE DOOR CANNOT BE OPENED TO LET MY CHILDREN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218926June 10, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR'S BUZZING ACTUATOR WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SISK CHRYSLER DODGE JEEP RAM (270-885-9900, LOCATED AT FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER REBUILT THE ENTIRE DOOR AT THE CONTACT'S EXPENSE. APPROXIMATELY ONE MONTH LATER, THE DRIVER'S SIDE DOOR BUZZING ACTUATOR ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218503June 7, 2019
ELECTRICAL SYSTEM, ENGINE
TURN THE KEY OFF AND ENGINE DOESN'T SHUT OFF. NEEDED TO REMOVE FUEL PUMP FUSE TO STOP ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218536June 7, 2019
STRUCTURE:BODY
WHILE DRIVING ON AN EXPRESSWAY (70MPH) AT NIGHT I HEARD A LOUD BANG ON THE DRIVER'S WINDOW. I THOUGHT A BAT OR BIRD HAD HIT THE WINDOW. WHEN I GOT HOME I SAW THAT THE NOISE WAS DUE TO THE EXTERIOR WINDOW MOLDING ON THE DRIVER'S SIDE FLYING OFF. THANKFULLY NO ONE WAS RIGHT BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218566June 7, 2019
ELECTRICAL SYSTEM
THE SLIDING DRIVER'S SIDE DOOR WILL NOT UNLOCK EITHER ELECTRONICALLY OR MANUALLY. THIS IS A SAFETY HAZARD AS THAT DOOR CAN NO LONGER BE OPENED. ALSO, THE SLIDING PASSENGER DOOR WILL NO LONGER LOCK EXCEPT MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218582June 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S SIDE REAR SLIDING DOOR STUCK SHUT AND LOCKED. WILL NOT UNLOCK. WILL NOT OPEN. JUST PULLED IN THE DRIVEWAY AND WENT TO GRAB LAUNDRY FROM THE BACKSEAT AND THE DOOR WILL NOT OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218271June 6, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR WON'T OPEN OR UNLOCK, MANUALLY OR WITH FOB OR CEILING BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217878June 4, 2019
UNKNOWN OR OTHER
ALL OF A SUDDEN THE PASSENGER SIDE IS ONLY BLOWING HEAT NO COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217454June 3, 2019
ELECTRICAL SYSTEM
THIS IS REGARDING MY 2016 DODGE GRAND CARAVAN (ONLY 45K MILES). BOTH SLIDING DOORS WERE WORKING FINE, THEN ON MAY 20, 2019 THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN I TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSABLE RIGHT NOW. I HAVE FOUR (4) CHILDREN AND THIS IS A MAJOR SAFETY ISSUE AS THEY CANNOT EXIT THE VEHICLE IN A SAFE MANNER IN CASE OF AN EMERGENCY. THE DODGE DEALERSHIP I GO TO STATED THAT THIS IS A 'KNOWN PROBLEM' WITH DODGE GRAND CARAVANS AND THAT DODGE REFUSES TO ADDRESS THE ISSUE. THE DEALERSHIP SAID THE COST TO FIX THE ISSUE IS $506.59 THE BIGGER CONCERN IS THAT I WENT ON VARIOUS DODGE 'BLOG SITES' AND I COUNTED OVER 100 OTHER POSTS WHERE PEOPLE HAVE HAD THE SAME ISSUE. I HOPE THAT YOU CAN HELP IN GETTING THIS ISSUE RESOLVED. I CANNOT SEE MYSELF PAYING $506.59 TO FIX AN ISSUE THAT IS OBVIOUSLY A MANUFACTURERS DEFECT. I LOOK FORWARD TO YOUR RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210597May 29, 2019
STRUCTURE:BODY
MY VEHICLES (2016 DODGE GRAND CARAVAN)DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. IT APPEARS TO BE STUCK IN THE LOCK POSITION. THE AUTOMATIC DOOR WILL NOT RESPOND TO THE INTERIOR SWITCH OR THE KEY FOB AND WILL NOT MOVE FROM THE LOCK POSITION WHEN TRYING TO OPEN MANUALLY. THE VEHICLE WAS IN A PARKED POSITION WHEN ATTEMPTING TO USE THE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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