Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11257497September 23, 2019
SEAT BELTS
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257232September 22, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256558September 19, 2019
AIR BAGS
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11256450September 18, 2019
STRUCTURE:BODY
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255468September 14, 2019
ENGINE
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255358September 13, 2019
STRUCTURE:BODY
BOTH SLIDING, REAR DOORS OF MY 2016 DODGE GRAND CARAVAN (LESS THAN 40,000 MILES) ARE LOCKED IN PLACE. BOTH DOORS WILL NOT OPEN USING EITHER ELECTRIC SWITCHES OR MANUAL HANDLES AND LOCKS. FIRST THE PASSENGER SIDE DOOR STOPPED FUNCTIONING, AND THEN 5 DAYS LATER THE DRIVER SIDE SLIDING ALSO STOPPED FUNCTIONING. THERE IS NO MANUAL OVERRIDE TO OPERATE THE DOOR, UNLESS THE INTERIOR PANELS ARE REMOVED, AND ONE CAN DISENGAGE THE MECHANISMS. THIS IS APPARENTLY A REGULARLY OCCURRING SAFETY ISSUE THAT DODGE HAS NOT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255388September 13, 2019
ENGINE
CHECK ENGINE LIGHT COMES ON, CHECKED #2 CYLINDER MISSFIRE, HAD THE COIL CHANGED, THE FUEL INJECTOR CHANGED, LIGHT CAME BACK ON. 73000 MILES, DODGE RECALLED THE 2016 GRAND CARAVAN JUST NOT MY VIN NUMBER,I CALLED AND THEY WILL NOT DO THE REPAIR FOR FREE EVEN THOUGH SAME MODEL YEAR HAS THE SAME DEFECT, #2 CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254790September 11, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING MIDDLE DOOR OF THE VEHICLE FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM FAILED. THE TECHNICIAN ADVISED THE CONTACT TO CALL THE MANUFACTURER TO CHECK FOR RECALLS. THE CONTACT WAS INFORMED THAT SHE WOULD NEED TO PULL THE LOCK DOWN AND PUSH IN THE UNLOCK BUTTON AT THE SAME TIME TO OPEN THE DOOR. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,092.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254833September 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH THE ELECTRONIC MECHANISM. THIS CAUSES THE DOOR TO NOT BE ABLE TO OPEN. THANK GOD THERE WAS NOT AN EMERGENCY THAT REQUIRED QUICK ACCESS TO MY 17 MONTH OLD DAUGHTER AS I HAD TO CRAWL THROUGH THE OTHER DOOR TO GET HER OUT. THE DOOR OPENED PERFECTLY FINE TO PUT HER IN THE CAR. AFTER RESEARCHING THIS I'M SEEING HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE EXACT SAME ISSUE AND THERE ARE STILL NO RECALLS. THIS COULD BE A DEADLY ISSUE. WILL SOMEONE HAVE TO DIE FOR THIS TO BE TAKEN CARE OF???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254243September 9, 2019
AIR BAGS, SEAT BELTS, SEATS
WHEN MOVING THE DRIVERS SEAT. THE AIRBAG LIGHT COMES. ON. MOVE THE SEAT BACK THE LIGHT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254241September 9, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE PASSENGER DOOR IS STUCK LOCKED. TRIED USING FOB STATES UNLOCK DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253918September 7, 2019
ELECTRICAL SYSTEM
SLIDING DOORS LOUD BUZZING WHEN LOCKING OR UNLOCKING THE VEHICLE PASSENGER BACK SLIDING DOOR STARTED FIRST THEN 2 MONTH LATER DRIVER BACK SLIDING DOOR. WHILE DRIVING OR IN PARKED POSITION WITH KEY IN EGNITION OR WITHOUT THE KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253373September 5, 2019
STRUCTURE:BODY
SLIDING SIDE DOOR IS STUCK IN THE LOCK POSITION. THERE IS NO WAY TO EXIT THE CAR, POSING A MAJOR SAFETY CONCERN. THE QUOTES TO GET THIS ISSUE FIXED RANGE FROM $1000-3000. THIS IS SOMETHING THAT IS HAPPENING TO MANY MANY GRAND CARAVAN OWNERS AND IT IS UNBELIEVABLE UNSAFE, AND CLEARLY A FAULTY ISSUE WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253453September 5, 2019
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE ELECTRONICALLY AND MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253162September 4, 2019
ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR ACTUATOR MAKES A BUZZING NOISE WHEN DOORS ARE LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253189September 4, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR SEIZED IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ABERNETHY CHRYSLER DODGE JEEP RAM (LOCATED AT 1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253221September 4, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE MIDDLE PASSENGER SIDE SLIDING DOOR ALARM BUZZED ALL THE TIME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DIRECT CHRYSLER DODGE (276-521-2620, LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382) AND THE CONTACT WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252901September 3, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MILFORD AUTO GROUP JEEP CHRYSLER DODGE RAM (1470 BOSTON POST RD, MILFORD, CT 06460, 203-878-2471) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252926September 3, 2019
ELECTRICAL SYSTEM
DRIVERS SIDE REAR SLIDING DOOR IS LOCKED AND UNABLE TO BE OPENED USING THE KEY FOB OR BUTTONS INSIDE THE VEHICLE. VEHICLE CANNOT BE OPENED MANUALLY EITHER. WHEN ATTEMPTING TO OPEN VIA ALL METHODS THE MESSAGE 'UNLOCK DOOR TO OPERATE' SHOWS ON THE MESSAGE PANEL IN THE DASH. ATTEMPTS TO UNLOCK THE DOOR MANUALLY AND VIA KEY FOB AND BUTTONS INSIDE THE VEHICLE HAVE NO EFFECT. THIS HAPPENED SUDDENLY ONE DAY, NO INTERMITTENT FAILURE LEADING UP TO THIS. IT HAS BEEN THIS WAY FOR ONE MONTH. THIS IS A SAFETY ISSUE BECAUSE IF WE WERE TO GET IN AN ACCIDENT IT WOULD BE DIFFICULT TO REMOVE CHILDREN FROM THE BACK SEAT WHO ARE UNABLE TO UNLOCK THEIR OWN SEATBELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252930September 3, 2019
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A WIN MODULE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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