Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11571943February 14, 2024
POWER TRAIN
Was driving home from work and the engine rpms just went up going down a hill. When I got to the bottom of the hill I was slowing down pressed the gas and nothing happened but thr rpms going up. So pulled over and called my buddy to pick me up. No warning lights on the car. It was out of the blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568531January 29, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I drove over a pot whole that hit the transmission. The transmission was replaced but 3 different times each one contuines to fail. Before the transmission incident. My car would lose power while driving. There was knocking noise from the engine. The transmission shifted slow before as well. But after the transmission being changed out there's been leakes power lost again and more knocking. The car been through insurance already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567603January 24, 2024
ENGINE, UNKNOWN OR OTHER
Suden oil filter housing leak which lead to oil light eliminating within 8000 miles. Oil pools in engine crevice, hiding leak. Repair shop stated it’s a known Dodge issue seen monthly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565148January 12, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger’s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562844December 31, 2023
POWER TRAIN
When driving the vehicle shifted to N and then back to D automatically. Shuddering sometimes. Took the vehicle at dealer and they mentioned transmission is and an issue and will need torque converter.Code P0740 and check engine light illuminated after this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560314December 15, 2023
SEATS
The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11551245October 22, 2023
FUEL/PROPULSION SYSTEM
My Van would start shift in to hear but not go forward (or backwards), there is a high pitched whine not normal for the car. There are recalls on other 2015 vans for the transmission oil pump. Which is exactly what’s wrong with my van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550507October 17, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545543September 20, 2023
STRUCTURE:BODY
Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emergency - trapping the middle occupants inside without a way to escape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543247September 7, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 60 MPH, the contact heard an abnormal sound and smelled a burning odor. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542618September 5, 2023
ENGINE
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an independent mechanic, who replaced the thermostat and spark plugs; however, the check engine warning light illuminated. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541382August 29, 2023
UNKNOWN OR OTHER
I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541128August 28, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, there was a humming sound coming from the vehicle. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate. The contact pulled over, turned off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the transmission needed to be replaced. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534538July 26, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power; however, no warning lights were illuminated. The vehicle was restarted and was driven to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle has not been repaired. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532512July 15, 2023
SEATS
The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle. Upon inspection, the plastic clips that hold the metal bar in place have broken. It caused a headache and neck pain, as it jarred me unexpectedly. This affected my safety, and had I been moving at the time it could have caused an accident, putting others at risk as well. I called the dealer I purchased the vehicle from and was quoted over $600 for the part (replacement headrest) and labor, but have not taken it in for them to inspect it. There were no claims filed, so no inspections have occurred. There were no warnings, neither lights or messages, or any other problems with any part of the driver's seat. It just exploded.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11531975July 13, 2023
UNKNOWN OR OTHER
The driver’s side rear sliding door does not work properly. There is a loud buzzing noise when the car is in motion and the door does not open all of the time. Now, passengers are forced to get out of the vehicle on the passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530176July 3, 2023
AIR BAGS
The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow. It appears the plastic brackets inside are shattered. I called our dealer, their response was basically tough luck. I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528707June 25, 2023
POWER TRAIN
Transmission pump failure on a recalled & replaced pump! Almost caused a wreck please place a new recall
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11527065June 14, 2023
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled without warning. The contact then heard an abnormal sound coming from the vehicle. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520550May 5, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side. This happens when I lock/unlock the auto, and close the doors. I also hear what sounds like a moan coming from the dash, at least 2-3 times after I've closed and locked it, from the inside. I just purchased it used, with around 98k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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