Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#11545372September 19, 2023
ENGINE, ELECTRICAL SYSTEM
While driving on expressways vehicle will suddenly lose all power. making it difficult to get to vehicle off the road. this has occurred 5 times in the past year, most recently 09/192023, all times with adults and children in car. One of the incidents, I was unable to get off road as was in a construction zone with no shoulder, so had to sit in lane with oncoming traffic and was very fortunate not to have been rear ended and hit. This is a major safety issue. No warning lights, no symptoms prior to each occurrence, vehicle just dies. Once completely stopped, try to start vehicle and it just rumbles and then dies. Wait 30 minutes, then vehicle will start up and run normally until next incident. Have taken vehicle to 2 different mechanics with no solution and no diagnosis as there are no engine error codes reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542456September 4, 2023
ENGINE, UNKNOWN OR OTHER
Ignition problems the vehicle would not start I had to have roadside come jump my vehicle off. After letting the vehicle run for about 30 minutes I shut it off and waited a minute and it started up fine. After about 3 hours of sitting I went out to the vehicle and it wouldn't start. I had to put It in neutral and it tried starting until it ran out. After turning the wheel and playing with the key it finally cranked over. I know there have been recalls regarding the tpim. It is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541487August 29, 2023
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving approximately 65 MPH, the ignition turned off and the vehicle coasted. The contact stated that power steering and the brakes failed to function. The contact coasted to a parking lot and was able to restart the vehicle after several attempts. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541281August 28, 2023
UNKNOWN OR OTHER
The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540800August 25, 2023
SEATS
The driver's seat headrest came apart like it is supposed to in the event of an accident. However, my vehicle was not in an accident; it was sitting in the driveway. The plastic tabs that hold the headrest together broke apart. It is available for inspection. If this had happened while driving, my head would have been hit and pushed forward suddenly, which could have resulted in an accident/loss of control. This has been a problem on different models, and extended warranties have been offered. However, the dealership says mine is not one of the covered vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529451June 28, 2023
ELECTRICAL SYSTEM, ENGINE
The ignition switch is faulty same as the recall for previous years models. Starting the car happens sometimes doesn't will suddenly stall while driving. This has happened many times over the last six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527548June 17, 2023
SEATS
Today, 6/17/23, I went to Costco. When I got back to my van I noticed that the passenger head rest had popped open. I first thought that it was some hidden compartment feature that I didn't know about but upon getting out of my van and going around to look closer that there were a lot of what looked like electrical components inside. I thought that was weird, why did a head rest have all that inside it? I tried to close it and could not. When I got home I had my son look at it and he said that he could see a little plastic pin or other had broken, he could tell something had broken, but also could not get it to close or figure out any solution, and he's very good with car problems. I did a bit of research and found a lot of information and news stories about the head rests spontaneously popping open, I was not in any kind of accident, just went to Costco and back to my van at approximately 4:30pm. One of the news stories mentioned NHTSA and here I am reporting this, I have not received any notification on any recalls and I see on your site that there have been three recalls regarding my van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525783June 7, 2023
ENGINE
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at a slow speed, the vehicle stalled. The contact was uncertain if there were any warning lights illuminated. The vehicle was restarted soon after the failure. The vehicle was initially taken to an independent mechanic however, the mechanic was unable to repair the vehicle. The vehicle was then taken to a dealer and an estimate was provided for the repair. The manufacturer was notified of the failure and informed the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525671June 6, 2023
ELECTRICAL SYSTEM
Ignition shuts off to accessory mode while driving at highway speeds causing an extreme safety hazard. Vehicle also is reluctant to start. Dealer has diagnosed a faulty Ignition module which is a known issue amongst Dodge grand caravans but the recall does extend beyond 2010 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524434May 30, 2023
UNKNOWN OR OTHER
A gear part was found within the Transmission when the transmission pan was removed. The Vehicle did not give any warning signs or any faulty messages of the part that was broken. The car dealer then proceeded to flush the transmission which caused the transmission to fail completely. This is due to the fact that there was not a transmission fault error displayed on the panel to indicate a problem or concern. The dealer also stated that after flushing the transmission, the service technician test drove it and confirmed that it was shifting correctly. When I paid and drove it off the lot, the car buckled, stopped in the middle of traffic, and I was unable to drive it at that moment, and was not able to reverse. This caused a safety issue that was unnecessary not only for me but other drivers on the road. After pushing it to the side of the road, I managed to re-start it several times, and managed to take it to a professional Transmission service center called Miramar Transmission and they determined that there was a problem, and the engine light should have come on indicating that there was a problem. The dealer that did not help but actually helped to exacerbate the problem (Pedder in Poway, CA) should not have flushed it with the knowledge that a gear was the known culprit or defect. It is a known fact to NEVER FLUSH a transmission with known internal issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524028May 26, 2023
ENGINE
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at 60-65 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523020May 20, 2023
SEATS
The active headrest deployment activated but our vehicle did not experience any collision that should have activated this feature. This happened while the vehicle was stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522847May 19, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the ABS and check engine warning lights briefly illuminated and the vehicle lost motive power. The contact pulled over, turn off and restarted the vehicle. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518671April 24, 2023
ELECTRICAL SYSTEM
While driving at normal speeds, the van shuts down. This is an obvious safety issue when operating the vehicle. A local dealer inspected the van and reproduced the error. They identified the issue with the ignition starter. There are no warning or alerts prior to the vehicle malfunction. The part number identified as being defective is 68105738AF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516640April 12, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Electrical system-intermittent failure. While driving or idling, the vehicle will randomly shut off. The vehicle has turned off randomly while being driven down the road with little to no warning, even while operating at high speed. When this happens, you are also left without power steering, ABS brakes, fuel pump, and literally anything that operates electrically. Sometimes it will turn right back on without the operator taking any action, but this is not always the case. There have also been times when it is not able to be turned back on for 20+ minutes. When it shuts down, power doors and windows are also inoperable and the side doors and back hatch cannot be opened either by pushbutton or manually, which compounds the risk of a serious collision with that of entrapment. This is especially dangerous given that they are a popular choice for families with children-like mine. My mechanic cited the problem as being the TIPM and said that this problem is endemic with these vans. A cursory internet search confirmed his claims. There are far too many anecdotes of people driving 80mph down the highway and all of a sudden having their vehicle stop operating completely while they are traveling at high speeds. This is a fatal accident (and huge products liability lawsuit) waiting to happen. A recall is absolutely imperative. My vehicle is available for assessment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510736March 8, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The engine stops at any time. It may restart quickly or it may take a couple of hours to start. i had my fuel pump relay replaced, but it continues to stop when ever it wants. the fuel pump stops and then i run out of gas. I have read online of a problem with the TIPM fuel relay going bad. there was a recall in the jeep grand Cherokee and other jeeps, for this same exact occurrence. so, why not for the dodge grand caravan van? i called dodge in LaPorte IN, with this problem and was told that if the TIPM is bad, i will have to pay for it being replaced. If this is a nationwide problem, it needs to be addressed, i was driving thru the city and country when it quits. very little control of brakes and steering. So what is the next step?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510204March 5, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
The TIPM fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. This has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the ABS brake system to fail, and causes major component issues with lights and other electrical parts. This has been reported several times to Chrysler and Dodge for this year, but there is no recall or fix available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508939February 24, 2023
UNKNOWN OR OTHER
Engine began having troubles starting & stalled out while we were driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508129February 20, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The van just stopped like it ran out of gas. It did not restart until the next day. I can drive for days, then without warning it will die. I changed the Drummond fuel vapor leak detection pump and the fuel pump relay. it stopped again a few days later. same thing, it acted like it ran out of gas. It will restart a few hours later or the next day. It has happened 4 times so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502782January 20, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering and then lost motive power. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed with a faulty automatic shutdown relay (ASD) fuse. The dealer replaced the ASD fuse; however, the failure recurred. The dealer determined that the fuse box and the Totally Integrated Power Module (TIPM) needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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