Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10369246December 5, 2010
STEERING
THE POWER STEERING HAS GONE ON MY 2002 DODGE CARAVAN SPORT AND AN ESTIMATED 500 DOLLARS IS NEEDED TO FIX IT. IT HAS UNDER 99,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365460November 12, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355911September 16, 2010
ELECTRICAL SYSTEM
I HAVE HAD MANY ELECTRICAL PROBLEMS OVER THE YEARS. MY DRIVER'S SIDE AIRBAG LIGHT IS ON. I'VE HAD PROBLEMS IN THE ENGINE AND DASHBOARD AREAS. I'VE HAD PROBLEMS WITH THE PASSENGER SIDE POWER WINDOW. NOW, SINCE EARLIER THIS YEAR, MY FRONT AIR FANS AND MY REAR BRAKE LIGHTS DO NOT WORK. NOTE, MY REAR RUNNING LIGHTS WORK, BUT THE BRAKE LIGHTS DO NOT WORK. I BELIEVE THE PROBLEM IS THE CIRCUIT BOARD. I WAS LOOKING ON-LINE AT VARIOUS SEARCH SITES AND SEE NUMEROUS ISSUES WITH THE CIRCUIT BOARDS GOING BAD AND CAUSING MANY ISSUES. WITH THE BRAKE LIGHTS GOING OUT (I HAD NO IDEA THAT THEY WERE NOT WORKING UNTIL SOMEONE CAME UP TO ME AND TOLD ME SO), I COULD BE REAR-ENDED AT ANYTIME BECAUSE OTHER VEHICLES DO NOT KNOW I AM BRAKING. I SAW MANY OTHER SAFETY ISSUES THAT ARE AFFECTING OTHER DODGE CARAVAN & CHRYSLER TOWN&COUNTRY VEHICLES THAT SOUND LIKE THE CIRCUIT BOARD. THIS IS A SAFETY ISSUE. WE HAVE NOTICED THIS FOR MANY YEARS AND HAVE BEEN TOLD THERE ARE OTHER ISSUES. BUT THE OTHER ISSUES, WHEN RESOLVED, NEVER TAKE CARE OF THIS MAIN ISSUE. ON YOUR REQUEST FOR INCIDENT DATE, I AM JUST GOING TO PUT DOWN THE MOST RECENT ISSUE DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346226July 29, 2010
STRUCTURE:BODY:DOOR
MY DODGE 2002 GRAND CARAVAN SLIDING DOOR LOCK HAS SEIZED IN LOCK POSITION. THIS FIRST OCCURRED EARLY IN 2010 WITH THE LOCK STICKING IN THE UNLOCK POSITION. AFTER TALKING TO SEVERAL MECHANICS I LEARNED THAT THIS IS A COMMON PROBLEM ON DODGE VANS. A COUPLE OF MONTHS LATER THE LOCK SUDDENLY UNLOCKED AND THE SLIDING DOOR STARTING WORKING AGAIN. NOW RECENTLY THE LOCK HAS SEIZED ONLY NOW IN THE LOCKED POSITION SO MY CHILDREN HAVE TO EXIT MY VEHICLE ON THE DRIVERS SIDE WHICH USUALLY IS FACING THE STREET. THIS IS DANGEROUS!!!! I WENT ONLINE AND GOOGLED PROBLEMS WITH DODGE VANS AND FOUND SO MANY REPORTS OF THE SAME THING. PLEASE HOLD DODGE ACCOUNTABLE FOR ITS ACTIONS BEFORE ( GOD FORBID) SOMEBODY'S CHILD GETS HURT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329964May 11, 2010
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
WHILE GOING TO PICK MY CHILDREN UP FROM SCHOOL, THE WINDSHIELD WIPERS STARTED GOING OFF BY THEMSELVES AND THE RADIO STARTED CHANGING CHANNELS. THE VAN QUIT AND SMOKE BEGAN TO COME FROM OUT FROM UNDER THE HOOD. UPON OPENING THE HOOD, NOTICED A FIRE ON WIRES BELOW. FIRE WAS PUT OUT BUT CHILDREN WERE IN THE VAN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10320938March 19, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317612March 8, 2010
STRUCTURE:BODY, EXTERIOR LIGHTING
I HAVE A 2002 DODGE GRAND CARAVAN THAT HAS HAD HEADLIGHT TROUBLES FOR NEARLY TWO YEARS. WHEN YOU TURN THE VAN ON, ONLY THE RIGHT HEADLIGHT TURNS ON. WHEN YOU TURN THE HEADLIGHTS ON, ONLY THE LEFT HEADLIGHT TURNS ON. WHEN YOU TURN THE BRIGHTS ON, ONLY THE RIGHT HEADLIGHT TURNS ON. ALWAYS, ONLY ONE LIGHT AT A TIME. WE HAVE REPLACED ABOUT THREE DIFFERENT SWITCHES AND WE STILL CAN'T SEEM TO FIND THE TROUBLE.(NO, IT ISN'T THE BULB). THIS HAS GONE ON LONG ENOUGH. EVEN THE DEALER CAN'T SEEM TO FIND THE TROUBLE AND IT NEEDS TO BE RECALLED FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317817March 8, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313268February 23, 2010
AIR BAGS
AIR BAG LIGHT COME ON AND OFF DURING DRIVING HAVE CHECK ALL CONNECTION AND FOUND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311257February 17, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2002 DODGE GRAND CARAVAN. THE DRIVERS SIDE SLIDING DOOR WILL NOT CLOSE. THIS HAS BEEN HAPPENING FOR SOME TIME BUT AFTER FOOLING AROUND WITH IT MANUALLY AND WITH REMOTE, I COULD SOMEHOW GET THE PROBLEM FIXED. NOT THIS TIME. I WENT ONLINE AND FOUND THAT MANY OTHERS HAVE SAME PROBLEM. I FEEL THIS IS A RECALL ISSUE NOT JUST A REPAIR. IT IS A DEFECT BY DODGE/CHRYSLER. MY CAR IS TOTALLY UNDRIVEABLE BECAUSE THE BACK DOOR WILL NOT ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300016January 16, 2010
STEERING
THE POWER STEERING ON OUR 2002 DODGE GRAND CARAVAN HAS FAILED DURING OPERATION ON 3 OCCASIONS. THE FIRST TIME WAS ON A TRIP TO PROVIDENCE RI WHERE THE RESERVOIR FAILED ON THE HIGHWAY. WE REACHED OUR DESTINATION WITH GREAT DIFFICULTY, AS STEERING WAS VIRTUALLY IMPOSSIBLE -- MY WIFE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL. THE PUMP HAD BEEN REPAIRED IN 2007. ON THIS OCCASION, THE SEALS AND RACK WERE REPLACED FOR $800. SINCE THAT TIME, THE POWER STEERING HAS DRAINED COMPLETELY AS A RESULT OF A BROKEN HOSE AND BROKEN SEALS. THIS HAPPENED IN NOVEMBER 2009 AND JANUARY 2010. THE HOSE WAS FIXED IN NOVEMBER FOR 150. THE BROKEN SEALS/HOSE ARE CURRENTLY UNDER REPAIR. I UNDERSTAND FROM OUR MECHANIC THAT THIS IS A COMMON PROBLEM FOR THIS AUTOMOBILE DUE TO POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292668November 18, 2009
EXTERIOR LIGHTING
WHEN THE IGNITION IS FIRST TURNED ON, THE DAYLIGHT LIGHTS COME ON THE DRIVER SIDE ONLY, THE PASSENGER LIGHT IS OFF. WHEN THE HEADLIGHTS ARE TURNED ON THE PASSENGER SIDE TURNS ON ONLY, THE DRIVER SIDE IS OFF. WHEN HIGH BEAMS ARE TURNED ON THE DRIVER SIDE COMES ON ONLY, AND THE PASSENGER SIDE IS OFF. VERIFIED THE BULBS THEY'RE ALL OK.? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279021August 1, 2009
AIR BAGS
IN MY 2002 DODGE GRAND CARAVAN. MY AIRBAG LIGHT WOULD COME ON FOR TWO DAYS. THEN IT WOULD GO OFF FOR THREE DAYS. IF I TURN MY WHEELS TO THE LEFT IT WOULD COME ON THEN IT WOULD GO OFF. WHEN I TOOK IT TO AUTOZONE TO CHECK OUT WHY THAT LIGHT WAS ON HE STATED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED. BUT IT NEVER CAME BACK ON TILL A WEEK LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276206July 9, 2009
SUSPENSION:FRONT
SWAY BARS & BUSHINGS NEEDED REPLACEMENT AND I HAVE HAD THEM RELACED EVERY 2 YEARS SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274693June 23, 2009
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS ON MY 2002 DODGE GRAND CARAVAN HAVE STOPPED FUNCTIONING. THERE WERE NO EVENTS LEADING TO THIS FAILURE, JUST WORKING ONE DAY AND NOT THE NEXT. THIS SEEMS TO ME TO BE A SAFETY HAZARD AND I CANNOT BELIEVE THAT SOMETHING HASN'T BEEN DONE TO CORRECT IT. IF THE VEHICLE WERE TO CATCH FIRE HOW WOULD ANYONE BE ABLE TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263301March 28, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2002 DODGE GRAND CARAVAN SLIDING DOOR LOCKS AND CAN'T BE OPENED MANUALLY OR REMOTELY. PASSENGERS MUST EXIT OPPOSITE SIDE OF CAR. STARTED 3 DAYS AGO, HAVEN'T HAD TIME TO BRING TO DEALER YET. THIS COMPLAINT IS COMMON ON SITE: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257527February 5, 2009
SERVICE BRAKES, HYDRAULIC
TRAVELING AT APPROXIMATELY 40 MPH BRAKES WERE APPLIED AND QUICKLY FAILED. RESULTED IN ACCIDENT. NOTICED FLUID LEAK IN THE ROAD WHERE BRAKES WERE APPLIED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10256356January 26, 2009
SERVICE BRAKES, HYDRAULIC
INCIDENT OCCURRED AUG 2008. THE OWNERS MANUAL AND DEALER SERVICE MANAGER REPORT BRAKES REVERT BACK TO STANDARD BRAKES AND VEHICLE CAN BE DRIVEN. THIS IS NOT SO!!! IN MY FOLLOWING EXPERIENCE, WHEN ABS LIGHT COMES ON, VEHICLE SHOULD NOT BE DRIVEN. I HAD FRONT DISK PADS REPLACED BY AN INDEPENDENT MECHANIC. AFTER 2 DAYS, THE ABS LIGHT CAME ON. OWNERS MANUAL, CONFIRMED BY SERVICE MANAGER REPORTS BRAKES DEFAULT BACK TO STANDARD BRAKES. NOT TRUE. BRAKES WERE SLIGHTLY ENGAGED AND OVERHEATING. I WAS TOLD IT MAY TAKE UP TO 5000 MILES FOR NEW BRAKE PADS TO "BREAK IN" AND NOT TO WORRY. APPLYING MY BRAKES RESULTED IN PEDAL GOING TO FLOOR AND A GRINDING NOISE COMING FROM UNDER THE HOOD. THIS WAS LATER DETERMINED TO BE THE MASTER ABS MODULE. DEALER INSPECTION RESULTED IN A DEFECTIVE ABS SIGNAL SENSOR TO THE REAR LEFT BRAKE. REPLACEMENT CURED ALL OF THE ABOVE PROBLEMS. THIS VEHICLE AND PERHAPS ALL OTHERS OF THIS TYPE SHOULD NOT BE DRIVEN WHEN THE ABS LIGHT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251145December 9, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER
WE OWN A 2002 DODGE GRAND CARAVAN. AFTER DRIVING FOR ABOUT 20 MINUTES, WE WERE SITTING AT A TRAFFIC LIGHT. THE REAR WINDOW BLEW OUT A HOLE ABOUT 10X12 INCHES AND SHATTERED THE ENTIRE REST OF THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246328October 22, 2008
FUEL SYSTEM, GASOLINE
2002 DODGE GRAND CARAVAN SOMETIMES THE FUEL GAUGE WILL GO TO EMPTY SUDDENLY, AND A LITTLE LATER, IT WILL GO BACK TO THE ACTUAL READING. IT HAPPENS SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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