Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#550550January 22, 2000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST HAS DESIGN FLAW, HEADREST COLLAPSES WHEN PRESSING HEAD BACKWARDS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717577January 19, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ACTIVATE WITHOUT USE OF SWITCH @ ANY CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717334January 14, 2000
STEERING:RACK AND PINION
WHILE DRIVING VEHICLE, AS I WAS TRYING TO EXECUTE A LEFT HAND TURN THE STEERING BECAME EXTREMELY HARD AND I HAND TO FORCEFULLY TURN THE STEERING WHEEL.RIGHT AFTER THAT INCIDENT I NOTICED THAT THE STEERING WAS DIFFICULT IN BOTH DIRECTIONS, WHILE THE CAR WAS BEING DRIVEN AND ALSO WHILE IT WAS IDILING. I CALLED CHRYLER CUTOMER SERVICE TO LET THEM KNOW ABOUT THE PROBLEM BUT THEY BASICALLY TOLD ME I WAS ON MY OWN DO THE THE VEHICLE BEING OUT OF WARANTY. I HAD RESEARCHED AND FOUND OUT THAT I WAS NOT THE ONLY CUSTOMER WHO HAD COMPLAINED ABOUT THE STEERING,AND THAT THERE WERE MANY INSTANCES OF RACK AND PINIONS FAILING AND BEING REPLACED BY THE DEALER. THESE PARTICULAR VEHICLES ARE ALSO PRONE TO A VARIETY OF STEERING RELATED PROBLEMS WHICH ARE COMMON KNOWLEDGE AND THERE ARE A NUMEROUS AMOUNT OF TECHNICAL SERVICE BULLETINS ISSUED IN REGARDS TO THESE PROBLEMS. I TOOK MY VEHICLE TO THREE DIFFERENT MECHANICS AND THEY ALL GAVE THE SAME DIAGNOSIS AND ALL WERE SURPRISED TO SEE THAT A FAIRLY NEW CAR WOULD HAVE THIS TYPE OF PROBLEM SO YOUNG IN ITS LIFE.WHEN I ASKED HOW MUCH IT WOULD COST TO FIX THEY ALL WERE SAYING $700-800 DOLLARS AND, ALL OF THEM WERE HAVING A HARD TIME FROM CHRYSLER GETTING A NEW RACK AND PINION AS I WAS TOLD THERE WAS A NATIONAL BACKLOG ORDER ON THIS PARTICULAR PART. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717176January 10, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFROST MAKING LOUD NOISE, AFTER HAVING CAR 5HRS DEALER CALLED TO REPORT NO PROBLEM. ADVISED TO TURN FAN ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850723December 16, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
STARTED SMELLING AN ODOR COMING FROM THE VENTS. CONTACTED DEALER ,THEY DEODORIZED IT, STILL CONTINUED TO SMELL THE ODOR. THEN THEY REPLACED THE EVAPORATOR ASSEMBLY. THEY FOUND MILDEW GROWING ON THE EVAPORATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715710December 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715660December 5, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, PARKING BRAKE
EMERGENCY BRAKE UNEXPECTEDLY RELEASES / WINDSHIELD WIPERS UNEXPECTEDLY CYCLE ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715295November 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SEEMED TO HANG IN SECOND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715120November 22, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING THROUGH PUDDLES AT ANY SPEED, THE POWER STEERING GOES OUT. DEALER RECENTLY REPLACED BELT TENSIONER, BUT THIS DID NOT SOLVE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714561November 10, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849731November 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTED FROM PARK TO DRIVE TO REVERSE WITHOUT APPLYING THE BRAKES, RESULTING IN A MINOR COLLISION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#714538November 9, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING COMPLETELY WENT OUT MOMENTARILY. DEALER SAID "NOTHING WRONG." *K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714198November 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WIPERS ACTIVATE WHILE SWITCH IS OFF. PROBLEM COMMONLY OCCURS WHEN VEHICLE IS FIRST STARTED, BUT HAS OCCURRED WHILE DRIVING AND WHEN GOING OVER A CURB OR BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714094October 30, 1999
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE SLIPPAGE JAN. 1999. TO DEALER WHO DIAGNOSED AND CONCLUDED NEEDED TRANSMISSION FLUID. TRANSMISSION REBUILT AUG. 1999. OCT. 1999, CAR OVERHEATED, TOWED. HEADGASKET REPLACEMENT WITH ENGINE REBUILT. TOTAL COST - $4,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713576October 20, 1999
PARKING BRAKE:CONVENTIONAL
EACH TIME THE EMERGENCY BRAKE IS APPLIED, IT RELEASES ON ITS OWN. THE BRAKE WAS RARELY USED,AND THEREFORE IT DOESN'T SEEM LIKE IT SHOULD BE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713571October 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE WILL SHUT OFF WHILE DRIVING WHICH CAUSES IT TO LOSE ALL POWER STEERING AND BRAKES. MOST OF THE TIME THE ENGINE HAS TO BE RESTARTED BUT THERE HAVE BEEN OCCASIONS WHERE THE POWER STEERING AND BRAKES INITIALLY LOST POWER, WHICH MADE IT VERY DIFFICULT TO CONTROL THE VEHICLE. THE POWER STEERING AND BRAKES WILL THEN JUST KICK BACK ON HOWEVER, AGAIN CAUSING LOSS OF CONTROL OF THE VEHICLE SINCE WE ARE TRYING TO OVERSTEER IT DUE TO THE ORIGINAL LOSS OF POWER. THIS IS AN EXTREME SAFETY HAZARD SINCE THE FAILURES OCCUR WITHOUT WARNING AND WHILE THE VEHICLE IS MOVING. THE VEHICLE HAS BEEN TO TWO DIFFERENT DODGE DEALERS ON FOUR SEPARATE OCCASIONS FOR REPAIR BUT THE PROBLEM HAS NOT BEEN FIXED BECAUSE THE DEALERS HAVE NOT BEEN ABLE TO HAVE THE POWER LOSS HAPPEN WHILE THEY WERE DRIVING IT. THESE FAILURES HAVE OCCURRED APPROXIMATELY 8 TIMES SINCE WE BOUGHT THE VEHICLE NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713463October 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS FREQUENTLY ACTIVATE WHEN THE TURN SIGNAL SWITCH IS USED OR RETURNS AUTOMATICALLY FROM USE. OCCASIONAL ACTIVATION WITHOUT USE OF THE TURN SIGNALS HAS OCCURRED. DEALERSHIP DENIES ANY KNOWLEDGE OF A PROBLEM. IT IS QUITE DISTRACTING AND HAZARDOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713342October 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WARM START, ENGINE MAY STALL OR STUMBLE WHEN ACCELERATING FROM A FULL STOP. ATTEMPTING TO PULL OUT, ACROSS AN INTERSECTION MAY RESULT IN BEING STALLED IN THE MIDDLE OF AN INTERSECTION. TRANSMISSION SHIFTS ERRATICALLY/RANDOMLY WITH HARSH ENGAGEMENT (APPARENTLY RELATED TO ENGINE CONTROL TRYING TO PROCESS ERRATIC SPEEDOMETER OUTPUT). SPEEDOMETER ERRATIC/RANDOM OUTPUT FROM 0 TO 120 MPH AND AS A RESULT ENGAGEMENT OF THE CRUISE CONTROL RESULTS IN ENGINE ATTEMPTING TO MATCH RANDOM SPEEDOMETER READING. CRUISE CONTROL PROBLEM RESULTS IN RANDOM & UNCONTROLLED ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713274October 13, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712449September 29, 1999
POWER TRAIN
THIS VAN AT VARIOUS SPEEDS WILL JERK SUDDENLY AS IF IT IS LOSING POWER. IT ALSO STALLS OUT AND HAS DONE THIS AT SPEEDS AS HIGH AS 40 MPH DRIVING IN TRAFFIC. I ADMIT THAT THIS IS A INTERMMITENT PROBLEM. I HAVE HAD IT TO THE DEALER SEVERAL TIMES AND THE PROBLEM HAS NOT BEEN DIAGNOSED. OBVIOUSLY THIS IS AN ACCIDENT WAITING TO HAPPEN THAT COULD BRING SEVERE INJURY TO MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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