Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10682087February 9, 2015
FUEL/PROPULSION SYSTEM
THE CAR HAVE 5 PROBLEMS : A) THE CAR NOT START THE ENGINE IN THE MORNING ,CONSUME THE BATTERY POWER WITHOUT ANY REASON ,THE FUEL PUMP CONTINUE TO RUN AND THE CAR IS OFF. THE CAR STOP RUNNING WHILE DRIVING PUT AT RISK THE PEOPLE IN THE CAR.SOMETIMES I HAVE TO CRANK THE ENGINE FOR ABOUT 15 MINUTES AND THEN THE CAR RUN. I KNOW THAT THIS PROBLEMS IS THE SAME AS ABOUT 188,723 MORE VEHICLES . I TALK TO CHRYSLER AND THEY SAID MY CAR IS FROM CANADA AND DON'T HAVE THAT PROBLEMS .BUT THE CAR DO EXACTLY THE SAME AS THE OTHERS AND HAVE THE SAME PROBLEMS .PLEASE SOME BODY HELP ME QUICK.BECAUSE I NEED THE CAR AND I AM STILL PAY TO THE BANK THE CAR THAT ITS NOT RUNNING WELL .I AM AFRAID TO USE THE CAR OR HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679351January 27, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK STATED TO GIVE VEHICLE BACK TO CUSTOMER. AFTER EXTENSIVE RESEARCH I FEEL IT IS A FAULTY TIPM, HOWEVER DODGE APPARENTLY DOES NOT THINK SO. SO I HAVE A VEHICLE THAT CAN STALL AT ANY TIME...DODGE KNOWS THERE IS A PROBLEM AND THEY JUST DON'T CARE. I WILL SAY THE DEALERSHIP WAS GREAT, FREE LOANER CAR, NO CHARGE FOR DIAGNOSTIC AND THEY GENUINELY FELT BAD TO HAND THE CAR BACK OVER...I DID NOT BUY MY VEHICLE FROM THIS DEALERSHIP, HOWEVER THEY TREATED ME AS IF I WAS A CUSTOMER OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678486January 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677014January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676789January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676236January 17, 2015
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I WAS DRIVING TO GO PICK UP MY WIFE AND I WAS ON A BACK TWO LANE ROAD WHEN MY VAN JUST SHUT OFF. I PUT IT IN NEUTRAL AND IT TOOK A COUPLE OF TIMES TO RESTART BUT EVENTUALLY DID. SINCE THEN MY VEHICLE HAS HAD A FEW ISSUES WITH STARTING. I HAVE HAD A MECHANIC LOOK AT IT BUT HE SEES NOTHING WRONG. IT ALSO HAPPENED TO MY WIFE WHILE TRAVELING DOWN THE ROAD. SHE WAS AT A TRAFFIC LIGHT WHEN IT JUST TURNED GREEN. SHE PUT HER FOOT ON THE ACCELERATOR AND IT STOPPED IN HEAVY TRAFFIC. SHE WAS WITH MY YOUNGEST SON AND HE WAS SCARED TO DEATH. WE KEEP HAVING TO HAVE ROAD SIDE ASSISTANCE TO COME JUMP START IT. TODAY JANUARY 17, 2015 THE MAN COME OUT TO JUMP START IT AND IT IS COMPLETELY DEAD. WE USED TO HEAR THIS SOUND LIKE AIR COMING FROM THE REAR DRIVER SIDE TIRE BUT NOTHING NOW. HE SAID TO ME IT MAY BE A FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672913January 16, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2011 DODGE GRAND CARAVAN 3.6L - PROBLEMS BEGIN AROUND SEPTEMBER WITH ISSUES CRANKING THE VEHICLE. THE ENGINE WOULD TURN OVER BUT IT WAS HAVING TROUBLE PICKING UP THE FUEL. AFTER SEVERAL ATTEMPTS THE VAN WOULD START AND RUN FINE IN THE BEGINNING. THE ISSUE PROGRESSIVELY GOT WORSE AND MORE COMPLEX. ON SEVERAL OCCASION WHILE DRIVING, THE VEHICLE LOST FUEL PRESSURE AND STALLED MOMENTARILY , THEN PICKED UP FUEL AGAIN. IN NOVEMBER THE FUEL PUMP BEGIN NOT SHUTTING OFF AFTER THE IGNITION HAD BEEN SWITCHED OFF AND OTHER TIMES IT WOULD NOT PUMP AT ALL. AROUND THE FIRST OF JANUARY THE VEHICLE STRANDED US ON VACATION FOR 7 HOURS ONLY TO CRANK ONCE WE JUMPED THE VAN WITH ANOTHER VEHICLE. AFTER THAT THE ONLY WAY I COULD START THE VEHICLE IN THE MORNING IS BY JUMPING IT WITH ANOTHER VEHICLE. THIS WEEK, THINKING THAT THERE WAS A SHORT IN THE FUEL PUMP I REPLACED IT ($300.00 PARTS ONLY) AND THE PROBLEM CONTINUED. THE FUEL PUMP FUSE (M25) WAS NOT BLOWN BUT THERE WAS NO POWER ON IT. I BYPASSED THE FUEL PUMP FUSE WITH THE REAR POWER ACCESSORY FUSE (M7) AND THE PUMP CAME ON WITH THE IGNITION SWITCH. WHILE THE FUSE IS BYPASSED THE VEHICLE STARTS AND RUNS FINE. AFTER RESEARCHING THE PROBLEM ONLINE IT APPEARS THAT I MAY HAVE A COMMON PROBLEM WITH THE TIPM. HOPING FOR A RECALL TO HELP WITH THIS COSTLY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672644January 15, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR PANEL AND PASSENGER SIDE DOOR PANEL OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672780January 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672386January 14, 2015
FUEL SYSTEM, GASOLINE
BOUGHT THIS USED VAN IN NOVEMBER AND HAD PROBLEMS WITH IT FROM THE TIME WE BOUGHT IT. THOUGHT IT WAS A TCIM FAILURE DODGE REPAIR SHOP SAID, NO, THE VIN NUMBER WAS NOT ONE THAT WAS AFFECTED BY TCIM FAILURE. HAD THE FUEL PUMP REPLACED BY ANOTHER SHOP. TOOK IT HOME AND WOULD NOT START AGAIN THE NEXT DAY. THE SHOP TOWED IT BACK AND FOUND THAT IT IS THE TCIM CAUSING THE FUEL PUMP FAILURE. WAITING TO SEE WHAT WILL BE THE ADDITIONAL COST, BESIDES THE $600 + TO CHANGE THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672071January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,400. UPDATED 03/17/15*LJ UPDATED 6/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672087January 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ UPDATED 9/15/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671543January 10, 2015
UNKNOWN OR OTHER
BONIFACE HEIRS DODGE IN MERRITT ISLAND, FLORIDA DISABLE THE REAR QUARTER WINDOW SWITCH DUE TO A FIRE HAZARD - THE SWITCH CATCHING FIRE - WELL IT HAS BEEN 7 MONTHS AND THEY KEEP SAYING DODGE HAS NOT SENT THEM A SWITCH - ONE REASON I BOUGHT THE VAN WAS THE REAR QUARTER VENT WINDOWS - MY HUBBY SMOKES AND IT IS GOOD VENTILATION ALONG WITH HIS PASSENGER WINDOW OPEN - WELL NOW THE SMOKE STAYS IN THE VAN - AND WHEN I CALL OR GO IN AND ASK ABOUT THE SWITCH - I GET THE RUN AROUND AND I CAN'T AFFORD TO BUY ANOTHER VAN - AND IF I DO THEN IT WILL HAVE THE SAME PROBLEM - ALL I REALLY WANT IS A GOOD SWITCH AND IT FIXED SO THAT MY VAN WILL WORK LIKE IT DID WHEN I BOUGHT IT. CAN YOU HELP ME WITH THAT - I REALIZE I AM ONLY 1 PERSON AND A WOMEN AT THAT - BUT WE BUY CARS AND ALL TYPES OF THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671240January 9, 2015
ELECTRICAL SYSTEM
SAFETY RECALL P25/NHTSA 14V-234 ON THE REAR QUARTER VENT WINDOW SWITCH. DEALER OFFERED TO DISCONNECT UNTIL PART COMES IN. I DECLINED, I HAVE SINCE CALLED 3 OTHER TIMES TO SEE IF THE PART IS IN, BUT THE PART IS NEVER IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671107January 8, 2015
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR QUARTER VENT WINDOW, SWITCH WAS RECALLED I TOOK IT TO MY DODGE DEALER THEY DISCONNECTED THE SWITCH AND SAID THEY WOULD REPLACE IT . I HAVE CALLED FOUR TIMES NOW AND EVERY TIME I TOLD THEY HAVE NO PARTS TO REPLACE IT . I ASKED HOW LONG IT WOULD BE THEY DON'T KNOW COULD BE 6 MORE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670721January 7, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670723January 7, 2015
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT FOR TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE VENT WINDOWS AND STATED THAT SHE WOULD RECEIVE A SECOND NOTICE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670732January 7, 2015
ELECTRICAL SYSTEM
THIS STARTED IN JULY OF 2014. WE NOTICED THAT AT FIRST THE WIPERS WOULD STOP RANDOMLY AND AFTER SHUTTING THEM OFF THEY WOULD NOT GO TO THEIR HOME PLACE. THIS APPEARED VERY RANDOM AND DID NOT ALARM US. BUT WHAT DID WAS THE VEHICLE WOULD RANDOMLY NOT START. IT WOULD CRANK BUT NOT TURN OVER. WE WOULD TURN THE KEY BACK OFF THEN TRY AND START AGAIN AND IT WOULD BE FINE. HOWEVER FOR THE LAST 2 WEEKS THIS HAS INCREASINGLY WORSENED. THE VEHICLE WILL TAKE UP TO 15 MINUTES TO START. IT WILL SOMETIMES START AND DIE, THEN NOT START FOR SEVERAL MINUTES. AFTER HAVING A LOCAL SHOP CHECK THIS ISSUE OUT THEY HAVE DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE IS FAULTY AND WILL NEED TO BE REPLACED TO RESOLVE THIS ISSUE. AT A COST OF $505 FOR THE PART AND SEVERAL MORE HUNDRED DOLLARS FOR THE LABOR THIS HAS BEEN AN EXTREMELY COSTLY FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670808January 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670484January 6, 2015
UNKNOWN OR OTHER
THE VAN HAS HAD A NUMBER OF RECENT ISSUES WITH NOT STARTING, OR STALLING AFTER THE CAR WAS ALREADY RUNNING. BOTH ISSUES ARE DANGEROUS (BEING STRANDED OR CAR CUTTING OFF RANDOMLY). THE DEALERSHIP SAID THEY HAD TO REPLACE THE TIPM. AFTER DOING RESEARCH ON MY OWN, THIS APPEARS TO BE A COMMON ISSUE, AND THE REPAIR IS OVER $1000. I CAN'T BELIEVE THERE HAS NOT YET BEEN A RECALL FOR THIS, BUT FEEL STRONGLY THAT ONE SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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