Dodge Grand Caravan Complaints (2007)

182 consumer complaints on file.

#10985501May 13, 2017
AIR BAGS
MY WIFE IS HANDICAPPED. I OWN A LOWERED FLOOR MINIVAN WITH A RAMP FOR WHEELCHAIR ACCESS. VANTAGE MOBILITY INTERNATIONAL ("VMI"), 5202 SOUTH 28TH PLACE, PHOENIX, AZ 85040, (602) 243-2700 DID THE CONVERSION OF MY 2007 DODGE GRAND CARAVAN TO MAKE IT HANDICAPPED ACCESSIBLE ("RAMP VAN"). DODGE/CHRYSLER ("DODGE") WORKS WITH VMI AND A DODGE DEALER IN TEMPE ARIZONA TO SELL RAMP VANS NATIONWIDE THROUGH A DEALER NETWORK. RAMP VANS ARE SOLD THROUGH LOCAL DEALERS WHO PROVIDE BOTH WARRANTY AND NON WARRANTY SERVICE FOR THE CONVERSION ELEMENTS OF THE RAMP VANS. LOCAL DODGE DEALERS PROVIDE NON-CONVERSION WARRANTY AND NON-WARRANTY SERVICE. IT IS NOT UNUSUAL FOR EACH TO POINT THE FINGER AT THE OTHER CONCERNING ELECTRICAL AND MECHANICAL PROBLEMS. THE DRIVER'S SIDE FRONT AIR BAG DOES NOT WORK PROPERLY. IT ONLY OPERATES INTERMITENTLY. IT HAS BEEN TAKEN TO BOTH VISION DODGE (920 PANORAMA TRAIL SOUTH, ROCHESTER, NY 14625, (585) 385-5700, AND AUTOCRAFTING 72 HINCHEY ROAD, ROCHESTER, NY 14624 ON SEVERAL OCCASIONS FOR REPAIRS TO THE AIRBAG SYSTEM. AUTOCRAFTING REPORTED THAT VMI WAS INVOLVED IN TROUBLESHOOTING THE PROBLEM. BETWEEN VISION DODGE AND AUTOCRAFTING THERE HAVE BEEN 3 OR 4 ATTEMPTS TO FIX THE AIRBAG PROBLEM TO NO AVAIL. VISION DODGE CHARGED ME SUBSTANTIAL COSTS FOR REPAIRS THAT DID NOT FIX THE PROBLEM. NEITHER DODGE NOR VMI HAS BEEN ABLE TO FIX THE PROBLEM. THE AIR BAG FAILURE AND THE INABILITY OF DODGE AND VMI TO FIX IT INDICATES A MAJOR DESIGN FAILURE IN AN ESSENTIAL AND LEGALLY REQUIRED SAFETY SYSTEM. THE AIRBAG SYSTEM GOES ON AND OFF WHILE BEING DRIVEN ON CITY STREETS AND HIGHWAYS AS REPORTED BY THE VEHICLE'S WARNING LIGHTS. WHOEVER IS DRIVING THE VEHICLE IS AT SERIOUS RISK OF DEATH OR INJURY SHOULD THE VAN BE INVOLVED IN AN ACCIDENT WITH THE AIRBAG NOT WORKING. OCCURRED 12/2015 AND FROM OCTOBER 2016 TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960186March 12, 2017
ENGINE, FUEL/PROPULSION SYSTEM
WITHIN MINUTES OF FUELING, THE ENGINE WILL STALL CAUSING A LOSS OF STEERING AND BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957406February 27, 2017
EXTERIOR LIGHTING
HEADLIGHTS AND DASH LIGHTS RANDOMLY SHUT OFF WHILE IV AM DRIVING DOWN THE HIGHWAY STRAIGHTAWAY IN THE DARK I MONKEY WITH HEADLIGHT SWITCH AND THE LIGHTS COME BACK ON. THIS HAS HAPPENED TO ME ABOUT 8 TIMES IN THE LAST YEAR. BUT RECENTLY IT HAS GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940294January 7, 2017
AIR BAGS
SEAT BELT LIGHT STAYS ON EVEN THOUGH THERE HAVE BEEN NO ACCIDENTS OR BAG DEPLOYMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934701December 12, 2016
ENGINE
CAR STALLS AFTER YOUR FILL THE GAS TANK THIS IS A KNOWN ISSUE WITH SEE CASE #66165038FL DOES SOMEONE HAVE TO DIE ? THIS IS A SAFETY CONCERN YOUR CAR COULD DIE IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927687November 23, 2016
STRUCTURE:BODY
THERE HAVE BEEN MANY MECHANICAL ISSUES (ELECTRICAL?) INCLUDING SLIDING DOORS THAT DO NOT WORK ANYMORE (THEY MUST BE CLOSED MANUALLY). BUT THE MAIN PROBLEM I WANT TO REPORT IS RUST. UNDER THE WHEELWELLS, UNDER THE SLIDING DOORS, ON THE BOTTOM OF THE TRUNK HATCH DOORS... IT'S RUSTING APART. FOR A 2007 VEHICLE THIS IS QUITE EXCESSIVE. I'VE ALSO NOTICED THAT OTHER DODGE GRAND CARAVANS OF THE SAME MARINE BLUE GREEN COLOR HAVE THE SAME EXACT PROBLEM. HAS THIS BEEN INVESTIGATED? RUSTING APART... AND IT'S BEEN HAPPENING FOR A COUPLE OF YEARS NOW. YOU WOULD THINK A VEHICLE WOULDN'T START TO HAVE NOTICEABLE AND PERVASIVE RUST IN 7 OR 8 YEARS TO THE POINT WHERE YOU ARE EMBARRASSED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905794September 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AIR BAG INDICATORS FLASHED ON AND OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884982July 15, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AFTER BEING FILLED WITH FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VAPOR LIQUID SEPARATOR VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871976June 1, 2016
FUEL/PROPULSION SYSTEM
STALLING AFTER REFUELING WHEN I FILL UP MY GAS TANK, ALMOST IMMEDIATELY AFTERWARD PULLING OUT OF THE GAS STATION MY VAN SPUTTERS, MISSES, HESITATES, CALL IT WHAT YOU WILL. THE PAST COUPLE OF TIMES THE ENGINE HAS ACTUALLY STALLED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870068May 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED AND THE BATTERY AND TEMPERATURE GAUGE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE TIMING CHAIN AND ENGINE COVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863176May 4, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE SLOWING DOWN THE VEHICLE TO STOP, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855537April 14, 2016
FUEL/PROPULSION SYSTEM
SHORTLY AFTER FUELING VAN IT STALLS STEERING WHEEL LOCKS UP AND I LOOSE ALL POWER. THIS HAS HAPPENED A NUMBER OF TIMES INCLUDING BEING ON BUSY ROADWAYS, WHEN I LOOSE FULL CONTROL OF MY VEHICLE. EVERY INCIDENCE HAS ALSO HAPPENED WHEN I HAVE HAD MY THREE CHILDREN IN THE VAN.I HAVE RESEARCHED AND THIS IS A VERY WELL KNOWN PROBLEM. WHY HAS SOMETHING NOT BEEN DONE? DO MY CHILDREN AND I HAVE TO BE KILLED IN AN AUTOMOBILE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855334April 13, 2016
AIR BAGS
4/17/2016 WE HAD AN ACCIDENT WHICH TOTALED OUR VAN. THE FRONT WAS DAMAGED AND THE VAN WAS TOTALED HOWEVER THE AIR BAGS DID NOT DEPLOY EVEN THE WINDSHIELD WAS DAMAGED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852228March 29, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE CAR WILL STALL FOR SHORT PERIOD. THIS IS EXTREMELY DANGEROUS AS IT MAY STALL WHILE PULLING INTO HE ROADWAY. NHTSA WORKED WITH DODGE ON OTHER MODELS TO EXTEND THE WARRANTY TO LIFETIME. MY VEHICLE HAS THE SAME ISSUE AND THE REPAIR IS TO REPLACE THE FUEL TANK AT A COST IN EXCESS OF $700. DODGE SHOULD HAVE REDESIGNED THE FUEL SYSTEM TO CORRECT THIS ISSUE AS THE SAME ISSUE WAS LIFETIME WARRANTIES IN PRIOR YEAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846273March 12, 2016
STRUCTURE:BODY, POWER TRAIN
THE VEHICLE WAS PARKED ON AN INCLINED DRIVEWAY. THE VEHICLE WAS TURNED OF AND THE KEY WAS NOT IN THE IGNITION. MY DAUGHTER PULLED THE COLUMN SHIFTER WITHOUT PRESSING THE BRAKE PEDAL. THE VEHICLE SHIFTED INTO REVERSE AND ROLLED BACKWARDS DOWN THE DRIVEWAY. THE FRONT PASSENGER SIDE DOOR WAS OPEN. THE DOOR STRUCK A TREE AND STOPPED THE ROLLING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837997February 24, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825216February 9, 2016
POWER TRAIN
MY STEPDAUGHTER WAS DRIVING MY VAN AFTER WE WERE RETURNING FROM A TRIP TO CALIFORNIA. WE GOT TO HER HOUSE TO DROP HER OFF WHERE SHE PUT THE VAN IN PARK . I THEN WALKED (BEHIND) FROM THE PASSENGER SIDE TO THE DRIVERS SIDE WHILE SHE WENT TO HER MAIL BOX TO GET HER MAIL. I OPENED THE DRIVER SIDE DOOR, THAT'S WHEN THE VAN STARTED ROLLING BACKWARDS DOWN HER DRIVEWAY. I COULDN'T SEE HER SO I SCREAMED HER NAME SO IT DIDN'T RUN OVER HER, SHE WAS DIRECTLY BEHIND THE VAN LOOKING DOWN AT HER MAIL. SHE GOT OUT OF THE WAY IN TIME TO SEE THAT THE VAN DOOR HAD CAUGHT ME, WAS ABLE TO REACH ME, LUCKILY, TO GRAB AND YANK ME FROM BEHIND IT. THEN WE WATCHED AS IT ROLLED DOWN HER DRIVEWAY INTO THE STREET. LUCKILY WHEN IT HIT THE BOTTOM OF HER DRIVEWAY THE WHEELS TURNED OR IT WOULD HAVE GONE DOWN HER STREET AND CROSSED A SIDE ROAD. THE DOOR CAUGHT A LARGE RECYCLE BIN CAUSING FRONT END DAMAGE AND BENT THE DOOR BACKWARDS ENDING UP WITH THE REAR END HITTING A LARGE SNOW BANK WHERE IT CAME TO REST. THIS WAS A FRIGHTENING INCIDENT, ONE OR BOTH OF US COULD HAVE BEEN KILLED! EVEN WORSE OTHERS COULD HAVE BEEN IF THE VAN HAD GONE INTO THE STREET(S). THE VAN WENT INTO NEUTRAL, I PHYSICALLY SAW IT AND HAD TO SHIFT IT INTO DRIVE TO GET IT OFF THE CURB. SINCE THEN, NUMEROUS TIMES, WHEN I HAVE BEEN BACKING UP OR JUST STARTING TO DRIVE, IT WILL POP INTO NEUTRAL. EACH TIME I HAVE TO PUT IT BACK INTO REVERSE OR DRIVE. THIS IS DANGEROUS!!! WHAT IF IT HAPPENS WHEN I AM DRIVING OUT OF MY DRIVEWAY OR PULLING OUT ONTO A STREET ETC? MY HUSBAND HEARD A STORY TODAY THAT OTHER CHRYSLER VEHICLES ARE HAVING THE VERY SAME ISSUE. I THINK THIS IS AN ONGOING PROBLEM THAT THEY HAVE HAD FOR MANY MANY . IT NEEDS TO CHANGE. WHO ELSE CAN I COMPLAIN TO? I INFORMED CHRYSLER/DODGE WHEN IT HAPPENED AND HEARD NOTHING BACK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10824399February 5, 2016
FUEL/PROPULSION SYSTEM, STEERING
AFTER FILLING UP THE TANK WITH GAS, THE CAR, ALMOST ALWAYS, STALLS, A FEW MINUTES INTO DRIVING. I'VE BEEN CONCERNED ABOUT THIS, SINCE MY WIFE MOSTLY USES THIS CAR, AND HAS STALLED ON THE HIGHWAY SEVERAL TIMES.I HAVE HAD IT STALL IN THE MIDDLE OF A BUSY INTERSECTION.OF COURSE, THE POWER STEERING ALSO CUTS OUT WHEN THE ENGINE SHUTS DOWN WHICH COMPOUNDS THE DANGER. WHEN I "GOOGLED" THE WORDS "2007 GRAND CARAVAN STALLS", A VERY LONG LIST OF PEOPLE WITH THE SAME COMPLAINT IMMEDIATELY CAME UP.APPARENTLY, THE SMALL PART CAUSING THIS MALFUNCTION IS PART OF THE ENTIRE GAS TANK AND CANNOT BE REPLACED WITHOUT REPLACING THE ENTIRE GAS TANK. THIS IS A VERY EXPENSIVE REPAIR, AND NOT AFFORDABLE TO MANY. CHRYSLER SHOULD BE RECALLING THESE VEHICLES AND REPAIRING WHAT IS OBVIOUSLY A MAJOR DESIGN FLAW, BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. THIS IS NOT A DEFECT IN SOME INNOCUOUS INTERIOR PART OF THE CAR, IT AFFECTS THE SAFE OPERATION OF A MOVING VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821410January 21, 2016
ENGINE
ENGINE DIES AFTER FILLING UP GAS TANK BECAUSE OF A FAULTY VAPOR/LIQUID SEPARATOR VALVE. AFTER FILLING UP AND DRIVING FOR LESS THAN A 1/4 MILE THE ENGINE WILL STALL IN TRAFFIC SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816222December 26, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
ENGINE STALLS POST REFUELING WHILE VEHICLE IN MOTION IN PARKING LOT AND ON ROADWAY INTERIOR READING LIGHTS MELTING AND SMOKING WHEN TURNED ON DOOR LOCK ON RIGHT AND LEFT REAR SLIDING DOOR WILL NOT LOCK OR UNLOCK VIA AUTO DOOR LOCKING/ UNLOCKING BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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