Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#759105March 8, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE SAFETY BELT USED TO STRAP IN MY 1YR OLD DAUGHTER'S CAR SEAT HAS CAME UNBUCKLED A NUMBER OF TIMES WHEN MY 7 YR OLD IS BUCKLING HER OWN BELT AND BARELY BUMPS THE RELEASE BUTTON WITH HER HAND OR ELBOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758526February 23, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AFTER HAVING THE CAR FOR A FEW MONTHS MY WIFE STARTED COMPLAINING ABOUT THE BRAKES. I THOUGHT IT WAS HER. EVENTUALLY SHE BROUGHT THE VEHICLE TO THE DEALER TO BE CHECKED. THEY REPLACED MASTER CYLINDER 7/31/01. ON AUGUST 29 2001 SHE BROUGHT IT TO THEM AGAIN FOR BRAKE PROBLEM. THEY BLED AND ADJUSTED THE SYSTEM. ON 2/10/02 MY WIFE COMES INTO THE DOOR AND SAYS SHE CAN'T DRIVE THE CAR. THERE IS A LOUD GRINDING NOISE. IT WAS TOWED TO THE NEAREST DEALER. THEY SAID THAT THE FRONT BRAKES WERE WORN TO BACKING PLATES AND THERE IS NO TO LITTLE TREAD LEFT ON THE FRONT TIRES. WE DECLINED THEM DOING THE REPAIRS. WE BROUGHT IT TO KING BEAR. THEY TOLD US IT NEEDED NEW ROTORS. WE HAD THEM CUT THE ROTORS AND PUT NEW PADS ON. WE BROUGHT IT BACK TO THE DEALER WE BOUGHT IT FROM ON 2/20/02. I FELT IT WAS RIDICULOUS THAT THE BRAKES, ROTORS AND TIRES ALL NEEDED REPLACING AT 19,000 MILES AND WANTED THE BRAKE SYSTEM CHECKED. THEY SAID IT IS NORMAL BRAKE OPERATION. WE BOUGHT A DODGE MINIVAN IN 1990. WE REPLACED FRONT AND REAR BRAKES AT 48,878 MILES. WE PUT 4 NEW TIRES ON AT 50,000 MILES. WE REPLACED FRONT AND REAR BRAKES AT 82,190 MILES. REPLACED 4 TIRES AT 108,520 MILES. REPACED FRONT ROTORS AND PADS AT 108,537 MILES. MY BROTHER HAS A 1998 DODGE PICKUP AND JUST REPLACED THE BRAKES AT 48,000 MILES. CAN YOU HELP US? *AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758371February 18, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR WAS TOTALLY CONSUMED IN FIRE. NO ACCIDENT OR INVOLVEMENT WITH ANY CAR OR OBJECT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758089February 11, 2002
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPEEDOMETER ERRATIC WHILDE DRIVING FREEWAY SPEEDS. THE SPEEDOMETER WILL JUMP TO 120 CAUSING THE ENGINE TO STALL IF THE NEED IS NOT RELEASED. THIS HAPPEN ON THE FREEWAY AND HAD TO COAST OVER TO THE EMERGANCY LANE "IMEDIATLY" . THE CAUSE WAS THE RSS SPEED SENSOR (203 C 4800879 AND THE OUTPU RSS SPEED SENSOR 204 C) THIS IS A MAJOR SAFTY ISSUE WHEN IT STALL ON THE FREEWAY WITH MY FAMILY IN THE MINIVAN. THIS SHOULD NOT HAVE BEEN A REPAIR PAYED FOR BY THE CONSUMER FOR FAULTY DESIGN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757226January 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS BEEN REPAIRED TWICE. THE FIRST INCIDENT WAS AT 32,716 MILES. THE SYMPTOMS AT THIS TIME WAS A TRANSMISSION SLIPPAGE WHEN AT IDLE (AND A GRINDING NOISE) AND A HESITATION TO GO INTO REVERSE. THE TRANSMISSION WAS REBUILT AT THE DEALERSHIP (SEALS REPLACE). AFTER DRIVING APPROXIMATELY 200 MILES CONTINUOUSLY THE TRANSMISSION SUDDENLY FAILED WITH NO PRIOR WARNING WHILE DRIVING 65 MPH. WE WERE BARELY ABLE TO PULL OFF THE HIGHWAY IN HEAVY TRAFFIC. THE TRANSMISSION HAS BEEN REPLACED WITH A NEW ONE. HOW CAN A VEHICLE GO THROUGH 2 TRANSMISSIONS IN 33,000 MILES? I HAD MY FAMILY (INCLUDING 2 CHILDREN UNDER AGE 2) IN THE CAR DURING THIS. WE WENT FROM 65 MPH IN HEAVY TRAFFIC IN THE MIDDLE LANE TO 20 MPH IN LESS THAN A 30 SECONDS WITH THE RPM'S REDLINED. WE WERE LUCKY NOT TO HAVE BEEN IN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901004January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE LOST POWER AND THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 46-0518-766. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8002133January 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER IS HAVING PROBLEMS WITH BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES ALREADY TO GET BRAKE PADS REPLACED. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002030January 11, 2002
EQUIPMENT ADAPTIVE/MOBILITY
CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED, THE ACCELERATOR HAND LEVER BECAME STUCK.*AK.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756510January 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
SUMMARY: SINCE NOVEMBER 2000 MY 2000 DODGE GRAND CARAVAN HAS BEEN IN THE SHOP 7 TIMES RELATED TO THE BRAKE SYSTEM FAILING. THREE OF THOSE TIMES THE MASTER CYLINDER WAS REPLACED. THE MOST RECENT OCCURANCE WAS NOVEMBER 16TH. THEY ARE ONCE AGAIN FAILING. THE FOLLOWING IS THE TIMELINE OF REPAIRS: 11/29/00 MCKINNEY DODGE, 15,396 MILES, MASTER CYLINDER REPLACED, FRONT BRAKE ROTORS RE-MACHINED; 02/06/01 @ 19,224 MILES, SYSTEM "SLUSHY"- BRAKES BLED; 02/28/01 @ 20,334 MILES, SYSTEM "SLUSHY"- BRAKES BLED; 03/03/01@ 20, 527 MASTER CYLINDER REPLACED; 04/17/01, BENSON DODGE, 22,097 MILES, SYSTEM "SLUSHY" BRAKES BLED; 04/16/01 DAIMLER/CHRYLSER CONTACTED, REF # 8524982; 11/16/01 @ 32, 328 MILES, MASTER CYLINDER REPLACED; 11/16/01 DAIMLER/CHRYSLER CONTACTED, REF # 9367556; 11/19/01 @ 32,500, RETURNED TO BENSON DODGE, MASTER CYLINDER LEAKING FLUID; 01/07/02 DAIMLER CHRYSLER CONTACTED, REF# 9519579. THE VEHICLE IS GOING TO BENSON DODGE TOMORROW (01/08/02) ONCE AGAIN FOR THE SAME PROBLEM. THE BRAKE SYSTEM IS ONCE AGAIN "SLUSHY" AND THE PEDAL IS GRADUALLY GOING TO THE FLOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756218December 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
2 FRIENDS HAVE HAD SAME PROBLEM WITH TRANSMISSION LEAKING FLUID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755702December 16, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR, SUSPENSION
FIRST NOTICED BUMPING NOISE UNDER FRONT END WHEN I WAS MAKING A RIGHT TURN AND GOING OVER A DIP OR BUMP IN THE ROAD. EVENTUALLY, THE NOISE HAPPENED TURNING LEFT OR RIGHT OR GOING OVER ANY BUMPS OR DIPS IN THE ROAD (EX. RAILROAD TRACKS, SPEED BUMPS ) THE FRONT END OF VAN SOUNDED LIKE IT WAS ACTUALLY HITTING THE PAVEMENT. THE DEALERSHIP REPLACED THE SWAY BAR BUSHINGS THE FIRST FIVE TIMES, THEN THE SIXTH TIME WE TOOK IT IN, THEY REPLACED THE STRUTS AND THE SWAY BAR LINK AS WELL. THAT WAS JULY 2001. AS OF 2 WEEKS AGO (DEC. 2001) THE BUMPING NOISE UNDER THE VAN HAS STARTED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900672December 10, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:RACK AND PINION
IT IS DIFFICULT TO MAINTAIN STEERING CONTROL OF THE VEHICLE, THE VEHICLE COULD NOT BE DIRECTED WHEN POWER STEERING FAILED, THIS OCCURRED MORE FREQUENTLY WHILE TRAVELING AT LOW SPEEDS AND MAKING A TURN, AN INDEPENDENT MECHANIC REPLACED POWER STEERING PUMP AND RACK AND PINION WHICH CORRECTED THE PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899832December 4, 2001
SEAT BELTS
DRIVER'S AND PASSENGER'S FRONT SEAT RESTRAINTS WILL SOMETIMES LOCK OR MAY STAY UNLOCKED. A FEW TIMES CONSUMER HAD TO CRAWL OUT OF SEAT BELT BECAUSE IT WOULDN'T UNLOCK. DEALER WILL HAVE TO REPLACE LOCK OR LATCH MECHANISM. OCNSUMER IS BEING CHARGED FOR PART AND LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755288December 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIES IN RIGHT HAND TURNS OF 2 DEGREES OR MORE WITH OR WITHOUT CRUISE ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899487November 27, 2001
VEHICLE SPEED CONTROL
UPON STARTING IGNITION VEHICLE ACCELLARATED INTO REVERSE, CAUSING AN ACCIDENT. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER AND ALSO ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754644November 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ANYONE CAN MOVE THE SHIFT LEVER FROM PARK TO REVERSE WITHOUT TOUCHING THE BRAKE. THIS IS VERY DANGEROUS. NO ONE HAS TO BE IN THE DRIVER SEAT, A CHILD CAN BE IN BETWEEN THE DRIVER AND PASSENGER SEATS, TAKE HOLD OF THE SHIFT LEVER AND PULL IT DOWN INTO GEAR. WE CONTACTED SOUTHLAND DODGE AND THEY SAID THEY ALL DO THIS. THIS IS NOT RIGHT. ALL OTHER VEHICLES YOU HAVE TO DEPRESS THE BRAKE BEFORE YOU CAN SHIFT OUT OF PARK. THIS REPORT WAS SENT TO YOU ONCE BEFORE ON 6/3/01 WITH NO RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897461October 9, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN DRIVING AIR CONDITIONER OPERATES POORLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896582September 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING VEHICLE HAD A STRONG ODOR WHICH SMELLLED LIKE COOLANT COMING FROM VEHICLE. WHEN CONSUMER LIFTED HOOD ODOR GOT STRONGER. ALSO, ODOR WAS MAKING OCCUPANTS OF VEHICLE FEEL SICK TO POINT OF NAUSEA. CONTACTED DEALER, AND DEALER COULDN'T FIND CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752160September 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXTENDED DISTANCE WHEN BRAKING FOR STOPLIGHT. FIRST TIME LEFT VEHICLE IN THE INTERSECTION(8/15/01). SECOND TIME BRAKES MADE A CHATTER NOISE AND PULLED TO THE LEFT, WAS ABLE TO STOP AFTER STEPPING ON BRAKES THREE TIMES. DEALER UNABLE TO IDENTIFY A PROBLEM AFTER FIRST INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751908September 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE 3/8 INCH FASTENER THAT CONNECTS THE SERPENTINE BELT TENSIONER FAILED. IT APPEARS TO BE A CLEAN SHEAR NEAR THE BASE OF THE BOLT. THIS HAPPENED AS THE VEHICLE WAS BEING BACKED INTO A GARAGE AND NEARLY STOPPED. AS A RESULT OF THIS FAILURE, THE POWER STEERING WAS RENDERED NON-FUNCTIONAL. IT IS MY FIRM BELIEF THAT IF THIS FAILURE HAD OCCURED WHILE MOVING, A SERIOUS ACCIDENT WOULD HAVE RESULTED. THE FAILED COMPONENT HAS BEEN REPLACED ANS SAVED FOR ANY FUTURE EVALUATION OF THE FAILURE MECHANISM. WHEN THIS PROBLEM WAS REPORTED TO THE DEALER, INDICATIONS WERE THAT THIS HAS HAPPENED SEVERAL TIMES IN THE RECENT PAST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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