Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10836232February 15, 2016
ELECTRICAL SYSTEM
THE CAR WILL NOT SWITCH OUT OF FIRST GEAR, COMPUTER SYSTEM CAN'T PIN POINT PROBLEM. HAVE ALREADY SPENT 1300 TO REPAIR ON FIRST MECHANIC, HE COULD NOT FIND THE PROBLEM. CHARGED 1300 FOR HIS TIME. 2ND MECHANIC HAS HAD THE CAR FOR 6 MONTHS, HE CAN NOT FIND THE PROBLEM EITHER. DODGE HAS NOT BEEN HELPFUL AT AHLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825325February 10, 2016
ELECTRICAL SYSTEM
WE HAVE BEEN EXPERIENCING INTERMITTENT ISSUES WITH OUR VAN NOT STARTING OR STALLING FOR NO REASON. WE ARE ALSO HAVING ISSUES WITH OUR KEY FOB WORKING TO LOCK AND UNLOCK DOORS INTERMITTENTLY. THIS DOES NOT HAPPEN EVERY DAY AND CANNOT BE PREDICTED BUT APPEARS TO BE RELATED TO THE IGNITION SWITCH. WE HAVE TAKEN IT FOR SERVICE AND REPLACED BATTERIES IN KEY FOBS. HOWEVER, THE ISSUES HAVE NOT BEEN REPLICATED DURING SERVICE. OUR VAN WAS NOT INCLUDED IN THE IGNITION RECALL. WE WOULD LIKE TO REQUEST RECONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825344February 10, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825361February 10, 2016
UNKNOWN OR OTHER
WHILE DRIVING THE VAN WILL JUST SHUT OFF THEREFORE LOSING ALL POWER STEERING AND BRAKES. THE ONLY WARNING LIGHT THAT COMES ON IS THE TRACTION CONTROL LIGHT. THIS HAS HAPPENED ON COUNTRY ROADS AND IN THE CITY. SOMETIMES IT WILL DO IT WHILE TURNING A CURVE AND OTHER TIMES JUST DRIVING STRAIGHT DOWN THE ROAD. THE CURVES ARE THE MOST DANGEROUS SINCE WE LOSE ALL POWER. IT HAS HAPPENED MULTIPLE TIMES IN ONE DAY AND SOMETIMES NOT FOR DAYS. WE HAVE HAD THE IGNITION SWITCH RECALL PERFORMED WITH NO RESULTS TO THE PROBLEM. WE HAVE HAD IT AT 3 DIFFERENT PLACES TRYING TO FIND A SOLUTION WITH NO RESULTS. THEY SAY BECAUSE NO WARNING LIGHTS COME ON THERE IS NO WAY TO DIAGNOSE THE PROBLEM. THIS IS A HUGE SAFETY ISSUE THAT NEEDS RESOLVED IMMEDIATELY. I KNOW WE ARE NOT THE ONLY ONES WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825091February 9, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824780February 8, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824816February 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE INSTRUMENT PANEL DISPLAYED AN ERROR MESSAGE THAT THE KEY WAS NOT RECOGNIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824425February 5, 2016
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824470February 5, 2016
SERVICE BRAKES, ENGINE, STEERING
WE HAVE A 2010 DODGE CARAVAN THAT WAS BUILT IN JUNE OF 2010. IT HAS 39,711 MILES ON IT AND THREE TIMES THIS WEEK, 02/03&04/2016, THE ENGINE SHUT OFF INADVERTENTLY WHILE MY WIFE WAS DRIVING IT AT SPEEDS UP TO 40 MPH. THE POWER STEERING AND POWER BRAKES DID NOT WORK AND SHE LET IT COAST TOP A STOP, WHILE BREAKING, PULLING OVER TO THE SIDE OF THE ROAD. THIS WAS ON A STATE ROUTE SHE PUT IT IN PARK AND THE CAR STARTED ALL THREE TIMES. TWO OF THESE INCIDENTS HAPPENED WHILE OUR 2 MIDDLE SCHOOL CHILDREN WERE IN THE CAR. I CALLED THE CHRYSLER COMPLAINT BUREAU AND THEY CHECKED MY VIN NUMBER AND TOLD ME MY VEHICLE WAS NOT INCLUDED IN THEIR RECENT RECALL INVOLVING THEIR WIN IGNITION KEY FOB PROBLEMS EVEN THOUGH OUR VEHICLE IS EXPERIENCING THE SAME ENGINE SHUT DOWN AS IN THEIR RECALL. I HAD THE CAR CHECKED WITH A COMPUTER AND THERE ARE NO CODE PROBLEMS WITH THE VEHICLE. THE DEALER I WENT TO TOLD ME OUR VEHICLE WAS MANUFACTURED 6 DAYS OUT OF THE JUNE 17TH. 2010 RECALL DATE. ON CHECKING MY STICKER ON THE DRIVER DOOR, IT ONLY GIVES 06/2010 AS A MFG DATE. IN THE INTEREST OF SAFETY FOR MY WIFE AND CHILDREN IT WILL BE COSTING ME JUST OVER $600.00 TO HAVE THIS FIXED WITH THE SAME PARTS AS IN THE RECALL. ITS HARD FOR ME TO BELIEVE THAT BACK IN 2010 AS CHRYSLER WAS USING THESE DEFECTIVE PARTS THAT AFTER JUNE THEY QUIT USING THEM SINCE THE RECALL DIDN'T TAKE EFFECT TILL JUNE 26, 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824523February 5, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, A THUMPING NOISE WAS HEARD UNDER THE HOOD OF THE VEHICLE. AS THE CONTACT CONTINUED TO DRIVE, THE ENGINE BEGAN TO REV AND THE VEHICLE BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. THE INSTRUMENT PANEL LIGHTS BEGAN TO FLICKER AND SMOKE APPEARED UNDER THE HOOD AND THROUGH THE VENTS INSIDE THE VEHICLE. THE VEHICLE STALLED. THE CONTACT STATED THAT THE CONNECTING ROD FRACTURED, THERE WAS A HOLE THROUGH THE ENGINE BLOCK, AND THE WATER AND OIL LINES WERE SEVERED. THE VEHICLE WAS TOWED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S SPOUSE, A CERTIFIED MECHANIC, DIAGNOSED THAT THE CONNECTING ROD WAS FRACTURED AND BLEW A HOLE THROUGH THE ENGINE. THE ENGINE, MOTORS, COMPUTER BOARD, AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10824211February 4, 2016
ELECTRICAL SYSTEM
OCTOBER 2014. THE TIPM MALFUNCTIONED CAUSING AN ELECTRICAL FIRE THAT MELTED THE FUSE BOX AND ALL OF THE WIRE HARNESSES. THE ENTIRE ELECTRICAL SYSTEM HAD TO BE REPLACED AND COST $6,000 OUT OF POCKET. THE HORN, RADIO, LOSS OF LIGHTS, AND WIPER FLUID ACTIVATED CAUSING ME TO BE UNABLE TO SEE AT 50MPH. THEN I LOST ALL POWER AS SMOKE CAME INTO THE VEHICLE. I PUT THE VAN IN NEUTRAL AND TURNED OFF THE IGNITION KEY AND COASTED TO A SAFE AREA. I WAS UNABLE TO GET INTO MY WHEELCHAIR FROM THE DRIVERS SEAT AND WAS FORCED TO EXIT THE DRIVERS SIDE DOOR. I HAVE A WHEELCHAIR ACCESSIBLE VAN WITH A FOLDING RAMP OUT OF PASSENGER SLIDING DOOR. MY DRIVERS SEAT IS A 6 WAY POWER SEAT THE SLIDES BACK AND TURNS. I TRANSFER FROM MY WHEELCHAIR TO THE DRIVERS SEAT. LUCKILY I HAD SOMEONE WITH ME WHO COULD GET MY WHEELCHAIR AND BRING IT TO THE DRIVERS SIDE DOOR SO I COULD GET OUT OF THE VAN. WE WERE EVEN LUCKIER THAT THE VAN DIDN'T BURST INTO FLAMES. WOODBURY DODGE OF NJ REFUSED TO WORK ON MY VAN MADE FALSE STATEMENTS, AND HAD ME TAKE IT ELSEWHERE. THE SAME ISSUE HAPPENED AGAIN ON 1/19/16 - SEE THAT POST
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10824257February 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823963February 3, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824092February 3, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823838February 2, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823213January 30, 2016
ELECTRICAL SYSTEM
KEY CAME DISENGAGED WHILE DRIVING AFTER HITTING A POT HOLE IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823120January 29, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
THE VEHICLE STALL WHILE DRIVING FORWARD ON THE STREETS, IN MOTION, IT SHUTS OFF COMPLETELY DISABLING POWER STEERING, BRAKES, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823158January 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE SWITCH WAS FIXED AND KEYS REPLACED BUT AFTER THAT THE CAR STALLED THREE TIMES(11/27/2015,1/6/16 AND 1/7/16) AND STOPPED COMPLETELY AND LOST POWER AND STEERING ABILITY. THE CAR STARTED TO SLOW DOWN FIRST AND NOT BEING ABLE TO ACCELERATE UNTIL EVERYTHING WAS DEAD DURING WHICH THE ELECTRONIC STABILITY PROGRAM INDICATOR FLASHED.THE ROAD WAS DRY (NO SNOW OR ICE). THE SPEED WAS 25-30 MPH IN TWO OCCASIONS AND 40 MPH LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822862January 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822878January 28, 2016
ELECTRICAL SYSTEM
THE DODGE DEALER DOES NOT HAVE THE PARTS NEEDED FOR RECALL R03/NHTSA 14V-373 CONCERNING THE WIN MODULE AND FOBIK REPLACEMENT. I HAVE RECEIVED NUMEROUS LETTERS ABOUT THIS CONDITION FROM CHRYSLER CORP OVER MANY MONTHS AND STILL NO PARTS. I HAVE 9 OTHER SAME VEHICLES WITH THE SAME RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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