Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11001719June 27, 2017
UNKNOWN OR OTHER
BOTH BACK SLIDING DOORS WANT TO CLOSE AUTOMATICALLY AFTER OPENING ALL THE WAY. THEY WON'T ALWAYS STAY OPEN WHEN A PERSON TRIES TO ENTER THE VEHICLE. I HAVE A HANDICAPPED DAUGHTER AND THIS IS VERY DANGEROUS FOR HER. HAPPENS WHEN VEHICLE IS STATIONARY. HAPPENS ABOUT EVERYTIME YOU OPEN DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994954June 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD WITH DIFFICULTY AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER (NORTHWEST HILLS CHRYSLER JEEP DODGE RAM, 2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) AND MANUFACTURER INDICATED THAT THERE WAS NO MANUFACTURER RECALL AND SERVICE CAMPAIGN TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985805May 15, 2017
ELECTRICAL SYSTEM
VEHICLE HAS ISSUES STARTING. AT FIRST I THOUGHT IT WAS AN INTERMITTENT ELECTRICAL PROBLEM BUT THEN MY VEHICLE STALLED ON THE FREEWAY. I TOOK IT IN TO BE SERVICED IN DECEMBER 2016 AND THEY COULD NOT DUPLICATE THE PROBLEM AND CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. SINCE DECEMBER THE VEHICLE HAS STALLED WHILE DRIVING ON THE FREEWAY CLOSE TO10 TIMES. AFTER MUCH RESEARCH AND READING OTHER PEOPLE'S STORIES IT SEEMS THIS IS AN ONGOING ISSUE WITH A DEFECTIVE TIPM. THERE WAS A RECALL ON DODGE CARAVANS MADE BETWEEN 2008-2011. THIS DEFECT IS CLEARLY PRESENT IN OTHER YEARS AND MODELS AND I FIND THIS ALARMING THAT DODGE/CHRYSLER HAS DONE NOTHING. THIS IS A HUGE SAFETY CONCERN AND AS A MOM TO 3 YOUNG CHILDREN, DRIVING A DEFECTIVE, UNRELIABLE AND UNSAFE CAR IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983281May 3, 2017
VISIBILITY/WIPER
THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981223April 28, 2017
ENGINE
THE TEMPERATURE GAUGE ON MY VAN WOULD FLUCTUATE BETWEEN NORMAL AND HOT WHILE DRIVING ANYWHERE AND AT ANY SPEED. THE COURTESY DODGE DEALER IN CONYERS, GA SAID THERE WAS NO PROBLEM WITH THE COOLING SYSTEM, JUST SOME AIR THAT NEEDED TO BE REMOVED. A FEW DAYS LATER THE SAME PROBLEM OCCURRED. THIS TIME THE DEALER SAID IT WAS A BAD HEAD GASKET ON THE RIGHT SIDE OF THE ENGINE. I HAD TO HAVE BOTH LEFT AND RIGHT SIDE HEAD GASKETS REPLACED AT AN INDEPENDENT AUTO REPAIR SHOP FOR $1500!. THE MECHANIC SAID HE SEES THIS TROUBLE ALL THE TIME WITH THE 3.6L PENTASTAR ENGINE I HAVE. HE SAID THERE SHOULD BE A RECALL ON THE PROBLEM. THERE ARE ONLY 111,000 MILES ON THE ENGINE AND ITS ONLY FIVE YEARS OLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980891April 26, 2017
STRUCTURE:BODY
WHILE DRIVING, THE BACK DOOR JUST POPPED UP. EACH TIME, I WAS ACCELERATING FROM A COMPLETE STOP, AFTER A LEFT TURN. THE SPEED WOULD HAVE BEEN BETWEEN 20 & 30 MPH. THE DOOR HAD BEEN LOCKED. THERE HAD NOT BEEN ANY "IDIOT" LIGHTS ON TO INDICATE ANY DOORS BEING AJAR. OF THE THREE TIMES IT HAS HAPPENED, ANOTHER ADULT WAS WITNESS THE FIRST TIME, I WAS ALONE THE OTHER TWO TIMES. I NO LONGER TRUST IT TO STAY CLOSED, SO I KEEP IT TIED DOWN JUST IN CASE. SHOULD I GO AHEAD AND SEEK REPAIR AS IT SHOULD BE UNDER WARRANTY. OR WAIT TO SEE IF IT IS MORE THAN JUST A BAD LATCH CONNECTION IN THE LATCH? THIS STARTED IN OCT. OF 2016 AND IS ON GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980083April 24, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979724April 21, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958477March 3, 2017
ELECTRICAL SYSTEM
WIPERS NOT SHUTTING OFF EVEN WITH VEHICLE COMPLETELY OFF AND KEY OUT. WIPER COLUMN SWITCH AND WIPER MOTOR REPLACED AND STILL DOING SAME THING. TROUBLESHOT TO TIPM BAD AND WILL NEED TO BE REPLACED. QUOTED $1200 - $1400 TO REPLACE. WE HAVE 5 CHILDREN AND THIS IS OUR ONLY FAMILY VEHICLE AND DO NOT HAVE ACCESS TO THAT KIND OF CASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957535February 28, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING OR STATIONARY I WILL LOSE ALL RECEPTION ON MY RADIO (AM/FM) AND JUST GET STATIC. THE CD PLAYER WILL CONTINUE TO WORK. THE ANTENNA CONNECTION IS SOLID. WHILE THIS IS HAPPENING, I WILL ALSO GET FLASHING ON MY DASH OF THE HAZARDS AND THE MOTOR OF THE HEATER WILL GIVE OFF A GRINDING NOISE. I CAN TURN ALL THE EQUIPMENT OFF AND THE CAR WILL CONTINUE TO RUN. THE RADIO EVENTUALLY COMES BACK AND NO OTHER NOISES OCCUR. THIS HAS BEEN OCCURRING FOR THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957167February 27, 2017
SEAT BELTS
I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956458February 23, 2017
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
VEHICLE HAS EXTREME VIBRATION PROBLEM OCCURRING AT APPROXIMATELY 40 AND 80MPH THIS EVENTUALLY CAUSED IT TO STOP RUNNING. VEHICLE WAS TOWED TO A SERVICE CENTER WHERE NO PROBLEM COULD BE FOUND. HOWEVER, TRANSMISSION FLUID WAS ADDED AND TRANSAXLE OIL FILTER WAS CHANGED. PROBLEM NOT RESOLVED. EIGHT MONTHS LATER ENGINE MOUNTS NEEDED REPLACED DUE TO SHIFT IN ENGINE/TRANSMISSION BY 6 IN. PROBLEM NOT RESOLVED. TWO WEEKS LATER TRANSMISSION FILTER CHANGED, FLUID AND DR TRANNY ADDED. PROBLEM NOT RESOLVED. VIBRATION STOPS WHEN GAS IS NO LONGER APPLIED HOWEVER RETURNS AT APPROXIMATELY 30-45MPH. PROBLEM HAS BEEN NOTICEABLE FOR OVER 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949192February 3, 2017
ENGINE
CAR SHUTS OFF WHILE DRIVING EVERYTHING GOES OFF LIGHTS RADIO ENGINE STEERING WHEEL LOCKS IT'S HAPPENED SEVERAL TIMES VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948610January 31, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, IN SOME INSTANCES, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION KEY WAS TURNED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948361January 29, 2017
WHEELS
4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948363January 29, 2017
STRUCTURE:BODY
GAP BETWEEN DOORS LARGER THAN THEY SHOULD BE. THE DEALER WOULD NOT EXCHANGE THE VEHICLE AND ATTEMPTED TO ADJUST THE RT AND LT FRONT DRIVER AND SIDE DOORS. GAP STILL A BIT LARGER THAN OTHER VEHICLE ON THE LOT RETURN MULTIPLE TIMES TO TRY AND GET THIS FIXED OR VEHICLE REPLACED MILES 934, 1285 AND 1457
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948362January 29, 2017
ENGINE
HIGH PITCH NOISE FROM ENGINE AND DEALER FOUND NO ISSUES .THE SOUND PERIODICALLY RETURNS TO DURING COLD WEATHER DAYS CURRENTLY UNTIL THE CAR IS WARMED. I HAVE HAD THE TENSION BELT ADJUSTED BUT STILL THE SOUND RETURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948364January 29, 2017
SERVICE BRAKES
THE REAR BRAKES BURNING CAUSE BY THE CALIPERS HANGING UP. DEALER REPLACED LEFT REAR DISC BRAKE CALIPER ASSEMBLY AND INSTALLED 2 NEW CALIPERS AND ADAPTERS AND PADS ONLY BECAUSE I WAS ON VACATION OUT OF STATE WHEN THE PROBLEM STARTED PRIOR TO 17000 MILES . CHARGED 100 DOLLAR DEDUCTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948365January 29, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948366January 29, 2017
STRUCTURE:BODY
REAR AND SIDE SLIDING DOOR WEATHER STRIPPING NEEDED REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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