Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11092639May 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT PARKED IT IN THE GARAGE OVERNIGHT. UPON MOVING THE VEHICLE OUT OF THE GARAGE, THE CONTACT NOTICED THAT ENGINE OIL LEAKED OUT ONTO THE GARAGE FLOOR. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF THREE AREAS ON THE OIL PAN THAT WERE RUSTED AND HAD HOLES, WHICH ALLOWED ENGINE OIL TO LEAK FROM THE OIL PAN. THE CONTACT WAS CONCERNED THAT THE OIL LEAK COULD CAUSE A FIRE AND INJURIES TO THE VEHICLE OCCUPANTS. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL OR WARRANTY FOR THE OIL PAN ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090751April 28, 2018
POWER TRAIN
THE VEHICLE STALLED AND STOPPED. THE ENGINE LIGHT CAME ON. THE OBDII TEST INDICATED TRANSMISSION PRESSURE, TSR SOLENOID, OR GEAR RATIO. THE DEALER SAID IT IS OUT OF WARRANY AND MAY REQUIRE TRANSMISSION REBUILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090398April 27, 2018
SERVICE BRAKES
CALIPERS SEIZED UP GOING DOWN THE HIGHWAY HAD TO STOP BACK RIGHT TIRE WAS SMOKING VAN IS IN THE SHOP BEING REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088885April 18, 2018
ENGINE
2012 DODGE GRAND CARAVAN STALLED WHEN DRIVING AND I LOST THE STEERING.THIS CAN BE LIVE THREATENING!! NO CODES COME UP WHEN TRYING TO DIAGNOSE THE ISSUE. MECHANIC TRIED TO DUPLICATE THE STALLING ISSUE BY DRIVING IT FOR A WEEK. NOT ABLE TO DUPLICATE THE ISSUE. LOOKING AT FORUMS THIS SEEMS TO BE AN ONGOING ISSUE. HOPEFULLY NOBODY WILL DIE FROM A STALLING ENGINE THAT LOOSES STEERING. WHEN PUT IN PARK IT TURNS BACK ON WITH NO ISSUES. THIS HAS HAPPENED TO ME NOW FOR THE THIRD TIME. AGAIN, THIS NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081650April 9, 2018
ELECTRICAL SYSTEM:IGNITION
2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO IGNITION SHUTTING DOWN WHILE DRIVING. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080292March 19, 2018
TIRES
4 HIGH QUALITY TIRES FROM GOODYEAR: 2 SOLD IN 2016 AND 2 SOLD IN 2017 FOR THE SAME VEHICLE FOUND TO HAVE THE RUBBER COMPOUND CRACKING AND SHOWING PREMATURE AGEING. ALL 4 TITRES SOLD, BALANCED AND INSTALLED BY GOODYEAR OUTLETS. TIRE 1) PURCHASED 03/12/2016 DOT#DAVRCUER PRODUCTION DATE 0515 (WEEK 5 OF 2015) TIRE 2) PURCHASED 03/12/2016 DOT# DAVRCUER PRODUCTION DATE 4314 (WEEK 43 OF 2014) TIRE 3) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 1715 !WEEK 17 OF 2015 TIRE 4) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 3814 (WEEK 38 OF 2014 THE TIRE MODEL IS 99H SL EAGLE LS2 VSB AND WERE MOUNTED ON A DODGE GRAND CARAVAN FOR FAMILY USE. WE WENT BACK TO THE ORIGINAL GOODYEAR DEALER CONCERNING THIS PROBLEM AND WERE TOLD THAT THE TIRES WERE SUFFERING FROM PREMATURE WEAR AND SHOULD BE CHANGED.THE RECOMMENDATION FROM THEM WAS TO CHANGE THE TIRE AFTER 4 YEARS. THE ISSUE IS THAT THE THE TIRES WERE ALREADY 2 YEARS OLD AT THE TIME OF BEING PURCHASED AS PREMIUM NEW TIRES AT A TOTAL COST OF $667.45. SO AFTER JUST 2 YEARS OF USE WE ARE FACED WITH THE CRACKING AND PREMATURE WEAR OF THE RUBBER COMPOUND CAUSING THE TIRE TO BECOME UNRELIABLE AND SUBJECT TO A PREMATURE FAILURE. WE ARE NOW REQUIRED FOR OUR OWN SAFETY AND THAT OF OTHER ROAD USERS TO PURCHASE 4 REPLACEMENT TIRES AT A COST OF $640.00 WHY ARE MAJOR TIRE MANUFACTURERS AND THEIR RETAILERS ALLOWED TO SELL TO THE PUBLIC OLD TIRES AS "NEW" ?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079591March 15, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE STARTER MALFUNCTIONED. THE CONTACT REPLACED THE STARTER ON THREE OCCASIONS. PRECISION AUTO CARE IN MADISON, TENNESSEE WAS MADE AWARE OF THE FAILURE AND REPLACED THE STARTER, BUT THE FAILURE RECURRED. AN UNKNOWN DEALER IN ASHLAND CITY, TENNESSEE REPLACED THE STARTER AS WELL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075536February 28, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074929February 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND THE VEHICLE WAS TOWED TO THEIR FACILITY. THE MECHANIC DIAGNOSED THAT THE ROD BEARING FAILED AND NEEDED TO BE REPLACED. THE DEALER (SKYLAND CHRYSLER/JEEP/DODGE IN ASHVILLE, NORTH CAROLINA) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33531139. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072026February 10, 2018
POWER TRAIN, UNKNOWN OR OTHER
I HAD TO CHANGE THE TRANSMISSION AFTER 60 K MILES ALTHOUGH I TOOK VERY GOOD CARE OF THE CAR.THE MECHANIC AND OTHER CUSTOMERS WERE REPORTING THE SAME ISSUE WITH SAME MODEL! GEAR DOESN'T SHIFT FROM FIRST TO SECOND GEAR. WHILE DRIVING ON NORMAL ROAD AND NORMAL SPEED. THIS CAR MAINLY USED TO COMMUTE TO SCHOOL NEARBY. NEVER OFF-ROAD AND NEVER MISSED A MAINTENANCE REQUIRED.NO CUSHION LIGHT BUT THERE IS A CODE AND A REPLACEMENT OR TRANSMISSION REBUILT IS REQUIRED, MY POOR FAMILY LOST THOUSANDS OF DOLLARS ON THIS JOB. THE MECHANIC ENCOURAGED ME TO REPORT THIS VEHICLE DUE TO MANY SMELLER CARS FROM THE SAME TYPE AND MODEL WITH EXACT SAME TRANSMISSION PROBLEMS. HE TOOK CARE OF MY CAR AND IT SHOULDN'T HAVE ANY ISSUES. PLEASE INVESTIGATE AND ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066057January 31, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT START WHEN PROMPTED AND INDEPENDENTLY LOCKED ALL OF THE DOORS IN THE VEHICLE. THE FAILURE PREVENTED THE CONTACT FROM EXITING THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT WAS ABLE TO USE THE KEY FOBIK TO OPEN THE DRIVER'S DOOR. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST POWER COMPLETELY. THE CONTACT COASTED THE VEHICLE TO A NEARBY PARKING LOT USING MANUAL STEERING. THE CONTACT REMOVED THE BATTERY CABLES AND RE-ATTACHED THEM TO RESTART THE VEHICLE. CUTTER DODGE IN HONOLULU, HAWAII WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN UNDER AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064929January 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A TICKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND PUSH ROD UNDER THE ENGINE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JIM BROWN (844-251-0682) AND THE MANUFACTURER WERE NOTIFIED VIA PHONE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064204January 22, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE SPONTANEOUSLY DOWNSHIFTED AND STALLED. ALSO, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. A TOWING COMPANY JUMPSTARTED THE BATTERY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062529January 12, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I GOING DRIVING AT 70 MPH IN I-75 TAMPA FLORIDA AND THE VEHICLE TURN OFF. CHECKING IN INTERNET THE POSIBLE PROBLEM IS OVERHEAD IN THE TIPM. I AM IN THIS MOMENT IN A HIGHWAY FOR 3 HOURS WAITING FOR TOWNING. THE VEHICLE NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058352January 3, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE DIDN'T START IN THE MORNING WHEN SWITCH ON I HAVE TO CALL TO THE BODY SHOP AND THEY FOUND OUT IT WAS THE FUEL PUMP THEY HAD TO CHANGE IT. I THING THAT FOR A CAR THAT IS ONLY 5 YEARS AND 71963 MILES IT IS TO SOON TO HAVE THAT KIND OF PROBLEMS .THE VEHICLE WAS STATIONARY ON A DRIVEWAY I DO HAVE A REPAIR INVOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056806December 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA AT (951) 225-4541 LOCATED AT 26845 YNEZ RD, TEMECULA, CA 92591 WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CYLINDER HEAD OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT NO WARRANTY WAS ON THE RIGHT SIDE CYLINDER HEAD BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE. *TT *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057003December 27, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DRIVER REAR BRAKES LOCKED UP ON ME TODAY. HAD FUEL RELAY SWITCH GO OUT BUT HAD IT REPLACED, FUEL PUMP WENT OUT HAD IT REPLACED. SOMEONE TOLD ME THE BRAKES SYSTEM IS UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056275December 24, 2017
ELECTRICAL SYSTEM
THE VEHICLE HAS 92,000 MILES AND WHEN TRAVELING LAST MONTH THE ALTERNATOR WENT OUT. WAS TOLD AT THE DEALERSHIP THAT FIXED IT THERE HAVE BEEN SOME ALTERNATORS RECALLED. WITH PARTS AND LABOR THE BILL WAS $797.77. THEY SAID OURS WAS NOT ON RECALL LIST. HOW DO I GET REIMBURSED FOR SURPRISE EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053441December 8, 2017
ELECTRICAL SYSTEM
IT APPEARS THAT I AM ONE OF MANY DODGE OWNERS WITH TIPM ISSUES. AT LEAST ONCE A DAY WHEN GOING TO START THE ENGINE, IT JUST CRANKS AND CRANKS BUT WON'T START. AFTER TURNING OFF THE KEY AND TRYING ONE OR TWO OR THREE MORE TIMES, IT WILL START. THE BATTERY IS BRAND NEW, AND THE STARTER IS GETTING PLENTY OF POWER. COMPARING MY EXPERIENCE WITH WHAT I'VE READ ONLINE, I FIRMLY BELIEVE THE ISSUE IS THE FUEL PUMP RELAY SWITCH IN THE TIPM. IT STARTED MONTHS AGO, AND HAS GOTTEN WORSE. MY WIFE DRIVES THIS VEHICLE THE MOST, VERY OFTEN WITH OUR KIDS INSIDE. WE JUST HAVE TO HOPE AND PRAY THAT IT WILL START AND NOT STRAND THEM SOMEWHERE. SO FAR, WE HAVE ONLY HAD ISSUES WHILE STATIONARY. THANK GOODNESS IT HASN'T SHUT OFF WHILE DRIVING AS MANY OTHER OWNERS HAVE STATED. THIS IS WHY I FEEL IT IS AN IMPORTANT SAFETY ISSUE. WHAT IF IT WERE TO SHUT OFF IN THE MIDDLE OF A FREEWAY OR WHILE CROSSING AN INTERSECTION? I FIND IT ABSURD THAT DODGE (OR FIAT CHRYSLER WHATEVER) WOULD LET THIS ISSUE GO WHILE HAVING KNOWLEDGE OF SO MANY TIPM ISSUES, EVEN WITH A CLASS ACTION LAWSUIT FILED AGAINST THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047672November 21, 2017
ENGINE
PO302 CYL2 MISFIRE CODE.CYLINDER HEAD PREVIOUSLY REPLACED UNDER SAME CODE. THIS TIME CAMSHAFT INTAKE AND EXHAUST , 16 ARM- VALUE AND 24 TAPPET VALVE LASH HAD TO BE REPLACED. CAR ONLY HAS 82,000 MILES ON IT AND HAS HAD TWO MAJOR ENGINE REPAIRS REQUIRED. CONDITION CAUSED BY THE ROLLER BEARINGS IN THE ROCKERS COMING APART. CHECK ENGINE LIGHT CAME ON WHILE DRIVING. THIS REPAIR WAS $2180.94. MY MECHANIC AND I THINK IT IS ALL ONE RELATED ENGINE PROBLEM AND SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan