Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10029216July 25, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
SERPENTINE BELT SLIPPED OFF OF IDLER PULLEY. BELT WRAPPED AROUND CRANKSHAFT PULLEY, WHICH MADE THE TIMING BELT SLIP. POWER STEERING FAILED, CAUSING MY 18 YEAR OLD SON TO FIND A PLACE TO PULL OVER. ENGINE FAILED DUE TO TIMING OUT OF SEQUENCE.*AK COST TO REPAIR: $460 FOR TIMING BELT REPLACEMENT. BELT FAILED A SECOND TIME. IDLER PULLEY WAS REPLACED FOR $260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020032July 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE FRONT ROTORS RUSTED AND THE PADS WORE OUT BEFORE 50000 MILES. *NLM THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS DUE TO NORMAL USE. PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029609July 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WHEEL ROTORS RUSTED.*MR THE FRONT WHEEL ROTORS WERE "PITTED AND RUSTED" PREMATURELY, AND CONSUMER RECEIVED CONTRADICTING ANSWERS AS TO WHY AND HOW THIS COULD HAPPEN WITH 27121 MILES ON THE VEHICLE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026672July 7, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029548July 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE FRONT WHEEL ROTORS WERE "PITTED AND RUSTED." THE CONSUMER CONSULTED THREE DIFFERENT MECHANICS UNTIL ONE FINALLY TOLD HIM THE PROBLEM WAS A RESULT OF "CHEAP MATERIALS." *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021588July 3, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE FUEL SYSTEM LEAKAGE AS STATED IN RECALL 00 V 268 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025156June 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AXLE ASSEMBLY
AUTOMATIC TRANSAXLE: WITHIN THE FIRST 5, 000 MILES I COMPLAINED TO THE DEALER ABOUT A "JUMP" IN THE TRANMISSION. I WAS ADVISED BY THE SALESPERSON AND SERVICE DEPARTMENT THAT IS WAS NORMAL. AFTER DRIVING OTHER 2000 GRAND CARAVANS, I NOTICED IT TO BE THE SAME.WITHIN THE FOLLOWING 10, 000 MILES THE JUMP STILL EXISTED AND PROGRESSIVELY GOT WORSE. I AGAIN RETURNED TO THE DEALER AND AGAIN WAS ADVISED IT WAS NORMAL. AFTER A TOTAL OF 36, 000 MILES, THE TRANSMISSION DIED. I NOW HAVE TO PAY OUT OF POCKET FOR REAPIRS AND WANT OTHER CONSUMERS TO KNOW THAT THE TRANSMISSION SENSORS AND POWERTRAIN CONTROL MODULES (PCM) ARE FAULTY AND COULD CAUSE INJURIES IF NOT CHECKED OR REPLACED. A "JUMPY" TRANSMISSION COULD CAUSE A VEHICLE TO ACCEL OR DECEL OUT OF CONTROL. MY NEIGHBOR'S 2000 GRAND CARAVAN TRANSMISSION SENSOR POWERTRAIN CONTROL MODULE (PCM) WENT OUT AFTER 15, 000 MILES AND HAD TO GET IT REPLACED. IT WAS NOT UNDER WARRANTY. HE HAD TO PAY FOR THE REPAIR OUT OF POCKET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023807June 26, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
YEAR 2000 DODGE GRAND CARAVAN - SERPENTINE BELT TENSIONER FAILED RESULTING IN SHREDDED BELT AND TOWING. VAN HAD ONLY APPROXIMATELY 47,500 MILES. REPAIRED AT GOODYEAR FOR APPROX. $200 (INCLUDING NEW BELT) WHO INDICATED THIS IS A COMMON PROBLEM SUCH THAT THE DODGE DEALER HAD MORE THAN 15 IN STOCK. FORTUNATELY THIS OCCURRED NEAR A POLICE STATION WHERE MY WIFE GOT ASSISTANCE (SINCE STEERING, ETC. HAD NO POWER AND NOT ON THE HIGHWAY OR RUSH HOUR TRAFFIC WHICH WOULD HAVE BEEN HAZARDOUS. I HAVE ALSO READ OTHER COMPLAINTS FROM OWNERS WITH THIS SAME ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023809June 26, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
YEAR 2000 DODGE GRAND CARAVAN REJECTED IN EMISSIONS TESTING WITH ON-BOARD COMPUTER. VAN COMPUTER CANNOT COMMUNICATE WITH EMISSIONS TESTING COMPUTER. EMISSIONS CENTER NOTED CHRYSLER SERVICE BULLETIN 18-10-00 AND SUGGESTED DEALER SERVICE FOR "RE-FLASHING" AT OWNER EXPENSE. I HAD ATTEMPTED TO BE PROACTIVE BEFORE TESTING UPON HEARING OF OTHER COMPLAINTS ON SAME ISSUE BY CONTACTING CHRYSLER AND ALEXANDER DODGE (DEALER). CHRYSLER INITIALLY DENIED KNOWLEDGE OF ANY EMISSIONS PROBLEMS. AFTER THE DEALER CONFIRMED A PROBLEM AND STATED THERE IS ONLY A 50/50 CHANCE THE VAN WILL PASS EMISSIONS AND AFTER I OBTAINED THE SERVICE BULLETIN #, ONLY THEN DID CHRYSLER SAY THERE WAS AN ISSUE BUT THEY REFUSED TO TELL ME ABOUT IT UNLESS I PROVIDED THEM WITH A VISA OR MASTERCARD NUMBER. I AM AMAZED THAT CHRYSLER IS NOT STANDING BY THEIR PRODUCT OR CUSTOMERS. THEY WANT ME TO PAY THEM SO THEY CAN TELL ME ABOUT THEIR PROBLEM WITH THEIR VEHICLE AND THEN THEY WANT ME TO PAY THEM TO FIX THEIR PROBLEM. IF CHRYSLER KNOWS THERE IS A PROBLEM, THE DEALER KNOWS THERE IS A PROBLEM, AND CUSTOMERS CANNOT GET EMISSIONS TESTING OR RENEW VEHICLE TAGS, THEN WHAT CAN BE DONE ABOUT CHRYSLER NOT ASSISTING THE CONSUMER?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018963May 20, 2003
SEAT BELTS:REAR/OTHER
WE HAVE A DODGE GRAND CARAVAN WITH GEN3 SEAT BELTS AND HAVE HAD THEM COME UNBUCKLED SEVERAL TIMES WHEN USING A CHILD SAFETY SEAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018336May 7, 2003
ELECTRICAL SYSTEM
I HAVE TAKEN VEHICLE TO THE DEALER 7 TIMES TO FIX ELECTRICAL ISSUES. WHEN HEADLIGHTS ARE ON DASH FUNCTIONS CRASH, LOCKS DON'T WORK, WIPERS DON'T WORK, CHECK ENGINE LIGHT ON. DEALER HAS REPLACED FUSES, RE-WIRED, REPLACED BODY CONTROL MODULE. DEALER IS UNABLE TO RESOLVE PROBLEM. NOW DEALER ADVISES THAT IN ORDER TO FIX THE PROBLEM, IT WILL REQUIRE 3 ELECTRICAL HARNESSES, COSTING $3000! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016916May 2, 2003
SEAT BELTS
I OWN A 2000 DODGE GRAND CARAVAN AND I WANT THE GEN 3 SEAT BELTS RECALLED. I ALWAYS MAKE SURE EVERYONE BUCKLES UP BEFORE I EVEN PUT THE VAN IN DRIVE, BUT WHAT GOOD WILL THAT DO IF THE SEAT BELT COMES UNDONE? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016828May 1, 2003
SEAT BELTS
I HAVE SEEN ON TV AND READ ON THE UNSAFEBELTS.COM WEBSITE ABOUT THE DEFECT IN THE GEN3 SEAT BELTS CONTAINED IN MANY CHRYSLER, DODGE, JEEP VEHICLES. I AM REGISTERING A FORMAL COMPLAINT TO ASK THAT ALL GEN3 SEAT BELTS BE REPLACED FOR FREE BY THE MANUFACTURER WITH THE GEN4 SEAT BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017782April 29, 2003
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING THE CONSUMER HEARD A GRINDING NOISE AND PULLED OVER. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE LEFT FRONT AXLE HAD BROKEN. THE VAN HAS BEEN MODIFIED BY "BRAUN ENTERVAN" FOR DISABLED ACCESS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015647April 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE WAS IN SECOND GEAR, IT BECAME STUCK. THE DEALER INFORMED CONSUMER, THE TRANSMISSION NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014070April 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PINION PIN OF THE AUTOMATIC TRANSMISSION CAME OUT AND DESTROYED THE TRANSMISSION. A STANDARD PIN RETAINING CLIP WOULD HAVE PRECLUDED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015215April 4, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE CONSUMER HEARD A NOISE FROM THE UNDER CARRIAGE OF THE VEHICLE, WHEN THE CONSUMER DEPRESSED THE GAS PEDAL, THE RPMS INCREASED, BUT THE SPEED DID NOT. THE DEALER DIAGNOSED THE TRANSMISSION DIFFERENTIAL FAILED WHICH RESULTED IN A $3000 REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013580March 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED A 2000 GRAND CARAVAN FOR 6 MONTHS AND IT HAS 40 THOUSAND MILES ON IT AND I AM ALREADY HAVING TRANSMISSION PROBLEMS. THIS IS THE 4TH TIME I HAVE HAD TO TAKE IT TO BE LOOKED AT ABOUT THE TRANSMISSION, NOW THE DEALERSHIP SAYS IT NEEDS A TOTALLY NEW TRANSMISSION THIS VAN IS NOT THAT OLD AND DOES NOT HAVE THAT MANY MILES ON IT. I AM STARTING TO THINK I MADE A BAD CHOICE TRADING MY FORD IN FOR A DODGE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010793March 20, 2003
LATCHES/LOCKS/LINKAGES
MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010479March 14, 2003
EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I HAVE BEEN HAVING A PROBLEM WITH MY TRANSMISSION LEAKING FROM THE TRANSMISSION COOLANT HOSE. VEHICLE WAS STILL UNDER WARRANTY, TOOK TO DODGE DEALER AND THEY REPLACED HOSES AND CLAMPS, 1 MONTH LATER LEAKING AGAIN AND THEY STATED THAT IT WAS PROBABLY A BAD PART. THEY REPLACED THEM AGAIN. 1 YEAR LATER PROBLEM RETURNS AND NOW THEY WANT TO CHARGE ME TO REPLACE THE HOSES, THE REASON THIS HAPPENED ACCORDING TO THEM WAS THE HOSE CLAMPS THEY USED. NOW THEY HAVE CHANGED THE CLAMPS, THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SINCE THEY ARE CHANGING A MANUFACTURER'S PART. THIS SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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