Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10050933December 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FLUID LEAKING FROM TRANSMISSION PAN SEAL AT 24000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048579November 24, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN THE BRAKE PEDAL WAS PRESSED, THERE WAS A GRINDING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THE MECHANIC INDICATED THE INSIDE BRAKE PADS WAS CONTINUOUSLY WEARING OUT THE ROTORS. ON SEVERAL OCCASIONS, THE MECHANIC HAD TO REPLACE THE BRAKES AND THE PROBLEM CONTINUED. PLEASE PROVIDE MORE DETAILED INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048075November 17, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING 35 MPH IN THE RAIN CONSUMER NOTICED THAT CHECK ENGINE LIGHT CAME ON. A FEW SECONDS LATER VEHICLE LOST CONTROL, AND CONSUMER NEARLY HAD AN ACCIDENT. VEHICLE WAS TOWED TO A DEALER, WHO FOUND THAT THE SERPENTINE BELT HAD SLIPPED OUT OF THE PULLEYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047059November 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
HI, MY NAME IS [XXX], I LIVE IN BRADLEY, IL. IN JUNE OF 2000, MY HUSBAND AND I PURCHASED A 2000 DODGE GRAND CARAVAN FROM, TAYLOR DODGE IN KANKAKEE, IL. ON OCTOBER 20, 2000 WITH ONLY 4500 MILES ON IT THE VAN BEGAN SLIPPING INTO NEUTRAL WHILE DRIVING. THIS VAN HAS BEEN IN OVER AND OVER TO THAT SHOP. I HAVE BEEN WITH OUT MY VAN ON A REGULAR BASIS, WITH OUT RESOLUTION. THE OWNER OF THE DEALERSHIP, [XXX], WAS IN THE VAN - IN HIS SHOP AND THE VAN DROPPED INTO NEUTRAL WHEN HE PUT IT INTO DRIVE. (NOT MOVING). AFTER MANY VISITS OF WE CANNOT DUPLICATE THE PROBLEM, THE CHRYSLER CORP WAS CONTACTED BY DODGE. A RETURN FAX TO THE PRIOR SERVICE MANAGER [XXX] , TOLD THEM NOT TO DO ANYTHING UNTIL THE PROBLEM IS DUPLICATED. I HAVE TALKED TO [XXX] ASKING HIM TO REPLACE THIS VAN, OF COURSE HE CANNOT DO THAT. I HAVE EMAILED DODGE CORP ASKING THEM TO FIX OR REPLACE AS THIS IS A SAFETY ISSUE. A COUPLE OF WEEKS AGO THEY REPLACED THE TRANSMISSION, WITHIN 2 WEEKS THE VAN WAS DOING THIS AGAIN. I CALLED AND WAS TOLD THEY WOULD GET BACK WITH ME. I HAD TO CALL THEM BACK. THE RESOLUTION THIS TIME WAS BRING IT IN WILL TAKE IT FOR A DRIVE. WHICH OF COURSE I DID, OF COURSE IN A 10 MINUTE DRIVE IT DID NOT DO THIS. THE BOTTOM LINE IS, I CANNOT MANIPULATE THE VAN TO DO THIS AND WHEN YOU ARE DRIVING 45 MILES PR HOUR AND THE VAN DROPS INTO NEUTRAL IT IS A SAFETY ISSUE. WE HAVE HAD MANY CLOSE CALLS WITH THIS VAN IN BEING REAR END. I HAVE PUT LARGE SIZE LEMONS IN MY WINDOWS AND PAINED ON THE VAN, 3 YEARS AND DODGE CANNOT FIND PROBLEM, I HAVE ONLY 35,000.00 MILES AND HAVE HAD PROBLEMS SINCE 4500, I PURCHASED THE EXTENDED WARRANTY ABOUT 15 MONTHS AGO DUE TO THESE ISSUES. TODAY DODGE TELLS ME THAT UNTIL A CERTIFIED SERVICE PERSON, EXPERIENCES THE PROBLEM FIRST HAND, NOTHING WILL BE DONE. I ASKED [XXX] (SERVICE MANAGER, DOES THAT MEAN SOMEONE HAS TO DIE IN THIS VAN BEFORE IT IS FIXED, HE STATED THEY HAVE MADE AN HONEST EFFORT TO TRY AND FIX THE VAN -THAT IS ALL THEY CAN DO.) *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048149November 14, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WATER KEPT ENTERING PASSENGER CABIN WHENEVER IT RAINED DUE TO OPEN SEAM ON WINDSHIELD BENEATH THE WINDSHIELD WIPERS.*MR CONSUMER PAID $27063 FOR THE REPAIR. AFTER NOTIFYING DODGE, THEY REIMBURSED HER HALF OF THE EXPENSE EVEN THOUGH IT WAS OVER THE MILEAGE AND YEAR OF THE WARRANTY. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043415October 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE LIGHT KEPT COMING ON, BUT ONLY WHEN TURNING LEFT. TOOK VAN TO DEALER WHERE BOUGHT NEW IN SEPT. 2000 - GUPTON MOTORS IN SPRINGFIELD, TN. SERVICE REP SAID THAT'S NORMAL AND IT MEANS BRAKES NEED REPLACING. REPLACED BRAKES. ALSO, TIRES DON'T LAST AS LONG AS THEY SHOULD, EVEN UNDER NORMAL DRIVING CONDITIONS. RIDING ON 3RD SET WITH LESS THAN 65,000 MILES. DEALER HELP? YEAH, RIGHT. WHAT A JOKE! LOCAL INDEPENDENT GARAGE DIAGNOSED CURRENT PROBLEM AS BEING MASTER CYLINDER LEAK. NEEDS REPLACING. CONTACTED MANUFACTURER, BUT THEY SAY THEY KNOW OF NO PROBLEMS RELATING TO THIS. PARTICULAR DEALER DOESN'T CARE EITHER. TYPICAL, BUT THEY SHOULD THINK ABOUT FUTURE SALES TO ME OR ANYBODY I TALK TO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044536October 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE BRAKING AT VARIOUS SPEEDS THERE WAS A CRACK INSIDE THE FRONT MASTER BRAKE CYLINDER. WHEN BRAKES WERE DEPRESSED BRAKE PEDAL WOULD GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043175October 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VECHILE WILL SHIFT INTO REVERSE OR DRIVE WITHOUT BRAKES APPLIED. ANY CHILD COULD SHIFT WHILE ENGINE IS RUNNING AND COULD CAUSE FATAL ACCIDENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043107October 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, EQUIPMENT
LAST NIGHT MY TRANSMISSION BLEW UP FOR THE 2ND TIME. THE FIRST TIME THE VAN WAS A YEAR OLD. THIS TIME I AM PAST MY WARRANTY, BUT THE BRAKES LOCKED UP ON ME & 2 OF MY CHILDREN ALMOST ENDED UP IN THE POMPTON WATER FALLS. THE DEALERSHIP AND MANUFACTURER BASICALLY TOLD ME "OH WELL--YOUR ON YOUR OWN." THIS SHOULD NOT HAVE HAPPENED TWICE IN THREE YEARS.. THIS IS A DANGEROUS SITUATION AND I HOPE YOU CAN HELP PREVENT THIS FROM HAPPENING TO OTHERS... MY VAN WAS METICULOUSLY CARED FOR... THIS SHOULD NOT HAVE HAPPENED!! THANK YOU FOR ANY HELP YOU CAN GIVE ME.. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043991October 15, 2003
VISIBILITY:WINDSHIELD
WATER WAS LEAKING THROUGH THE WINDSHIELD ON PASSENGER'S SIDE. DEALER WON'T ADMIT IT WAS A DEFECTIVE WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041544October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE GRAND CARAVAN SPORT PURCHASED NEW JAN 26, 2000; WELL MAINTAINED WITH 30,000 MILE WARRANTY MAINTENANCE PERFORMED; TRANSMISSION FAILED AT 41, 343 MILES WITH NO WARNING; REQUIRED TOTAL OVERHAUL. NO NEW TRANSMISSION AVAILABLE; NO REBUILT TRANSMISSION AVAILABLE IN US WITH A BACKLOG OF AROUND 275 AWAITING DELIVERY. AS A RESULT , TRANSMISSION HAD TO BE LOCALLY REBUILT AND THE VEHICLE WAS OUT OF SERVICE FOR 10 DAYS. FAILURE OCCURRED 671 MILES FROM HOME CAUSING GREAT PERSONAL INCONVENIENCE AND EXPENSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039322September 22, 2003
ELECTRICAL SYSTEM:HORN
HORN BLOWING WHILE NO ONE IS IN THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038930September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPINTINE BELT TENSIONER BROKE ON 2000 DODGE GRAND CARAVAN REQUIRING VEHICLE TO BE TOWED TO DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030023September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE VEHICLE WILL OFF, WHICH CAUSED THE CONSUMER TO PULL OVER. DEALER NOTIFIED. *AK BEFORE THE CONSUMER RECEIVED THE LETTER, THE VEHICLE SHUT DOWN AGAIN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002038September 12, 2003
EQUIPMENT ADAPTIVE/MOBILITY
THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10037181September 3, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRIAL SHORT THAT RENDER ALL DASHBOARD GAUGES TO CEASE FUNCTIONING.N ADDITION, ELECTRICAL SHORT DID NOT ALLOW TRANSMISSION TO PROPERLY SHIFT GEARS.LECTRICAL SHORT CAUSED ADDITIONAL DAMAGE TO CIRCUIT BOARD (SO THE DEALER CLAIMS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033505August 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I JUST FOUND THIS WEB SITE. AND NEVER REALIZED HOW MANY PEOPLE HAVE HAD THE SAME PROBLEMS. MY FIRST PROBLEM WAS WHEN MY 3 YEAR OLD DAUGHTER DROVE MY CAR ON THE NEIGHBORS LAWN BECAUSE YOU DO NOT NEED TO STEP ON THE BRAKE TO PULL IT OUT OF GEAR. I THEN LOOKED IN THE OWNER MANUAL WHICH STATED IT WAS EQUIPPED WITH THAT FEATURE. I HAVE CONTACTED EVERYONE I COULD AND NO ONE IS WILLING TO HELP OR SOLVE THIS PROBLEM. MY NEXT INCIDENT WAS WHEN MY SERPENTINE BELT BROKE WHICH CAUSED MY POWER STEERING PUMP AND PULLEY TO BREAK AND HAD PARTS DANGLING. THANK GOODNESS I WAS IN MY DRIVEWAY. I HAVE HAD MY BRAKES DONE 3 TIMES, AND MY LATEST PROBLEM WAS MY HEATER CORE AND THERE WAS WATER LEAKING INSIDE MY CAR. I WISH SOMEONE COULD HELP I PAID A LOT OF MONEY FOR THIS CAR! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033479August 25, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032710August 12, 2003
SUSPENSION
THERE IS A CLUNKING LOOSE RATTLE SOUND UPON ANY TYPE OF MOVEMENT LOCATED SEEMINGLY AT THE BASE OF THE STEERING COLUMN. THE VEHICLE MUST BE ROLLING FORWARD OR COMING TO A STOP TO BE HEARD. I HAVE TAKEN IT TO A SHOP AND THEY CONFIRMED THE NOISE BUT COULD NOT VISIBLY SEE A PROBLEM AND RECOMMENDED I HAVE THE DEALER TAKE IT APART. THE CLUNKING IS GETTING PROGRESSIVLEY WORSE AND LOUD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030391July 30, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
THE EMERGENCY BRAKE CABLE GETS DISCONNECTED CAUSING THE EMERGENCY BRAKE TO ENGAGE ON MY 2000 DODGE GRAND CARAVAN SPORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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