Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11219243June 11, 2019
UNKNOWN OR OTHER
SOLD BY DEALER AS HANDS FREE FOR PHONE, IT ISN'T. WHEN PURCHASED AGREED TO GIVE SECOND KEY FOB AND REPAIR DOOR, OVER $600 LATER I HAVE A KEY FOB AND MY DOORS STAY CLOSED, TRANSMISSION FAILED HAD TO BE REPLACED, AND NOW THE CATALYTIC CONVERTERS IS OUT. THERE COULD NOT BE A BIGGER LEMON THAN THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219268June 11, 2019
ELECTRICAL SYSTEM
DRIVERS SIDE SLIDING DOOR WON'T UNLOCK ALL OTHER DOOKS WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219343June 11, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY VAN DRAWS DOWN THE BATTERY, FOUND THE FUEL PUMP WAS NOT SHUTTING OFF. THE TIPM IS BAD AND I CONTINUE TO WRESTLE WITH THE PROBLEM. WHEN I FIRST COMPLAINED TO THE DEALER, THEY TOLD ME I HAD A DEAD CELL IN MY BATTERY. THEY SAID TO REPLACE THE BATTERY. I ALLOWED THEM TO REPLACE IT. ABOUT 2 WEEKS LATER , THE CAR WOULD NOT START. SAME PROBLEM, OVER AND OVER. THE FUEL PUMP WILL CONTINUE TO RUN, NOW I HAVE TO PULL THE FUSE SO AS TO NOT DRAIN MY BATTERY AND HOPE AND PRAY THE VAN WILL START. ONCE IT STARTS, I TEND NOT TO SHUT IT OFF BUT THIS WEEK IT HAS BEEN STALLING ON ME AND I AM SCARED TO DRIVE IT OUT OF MY DRIVE WAY. IT STALLED ON ST RD 74, WHICH IS A 4 LANE HIGH WAY THAT IS HEAVILY TRAVELED THRU MY TOWN. IS THERE ANY CLASS ACTION SUITS GOING ON FOR THIS SAME PROBLEM? I SAW ONE RAN BACK IN 2013, I THINK IT WAS WITH THE CHRYSLER CORP. NEED HELP TO REPAIR THE VEHICLE ONCE AND FOR ALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218740June 9, 2019
EXTERIOR LIGHTING
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO ODI 11218741 *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11218741June 9, 2019
EXTERIOR LIGHTING
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO 112108740 *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11209724May 24, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
OVER THE PAST 2 MONTHS OUR 2012 GRAND CARAVAN HAS BEEN HAVING AN UNKNOWN ISSUE. WE WILL BE DRIVING ALONG NORMALLY THEN THE POWER AND ENGINE WILL ALL CUT OUT THIS HAS HAPPENED IN MULTIPLE ENVIRONMENTS FROM CROSSING RAILWAY TRACKS TO RUNNING DOWN A SMOOTH ROAD, THANKFULLY THIS HAS NOT HAPPENED YET ON THE HIGHWAY, WE ARE LEFT COASTING WITH NO POWER STEERING OR ANYTHING UNTIL WE CAN SAFELY STOP PUT THE VAN IN PARK AND RESTART THE ENGINE. THE VAN RESTARTS EVERY TIME STRAIGHT AWAY WITH NO PROBLEMS. THE OTHER DAY BEFORE WE TOOK THE VAN TO THE LOCAL DODGE DEALERSHIP FOR THEM TO INVESTIGATE THE ISSUE, THE CONSOLE STAYED WITH NO POWER BUT I WAS ABLE TO START THE ENGINE, THE FAN AND RADIO ALSO WORKED AT THIS POINT, AFTER DRIVING 5 TO 10 METERS THE DASH CONSOLE CAME UP WITH ALL THE GAUGES WORKING AGAIN. IT HAS NOW BEEN TO THE DEALERSHIP TWICE NOW AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR KNOW OF A CAUSE. AFTER REVIEWING FORUMS IT SEEMS THAT OTHER VAN'S FROM VARIOUS YEARS ARE HAVING THE SAME ISSUE. SOMETIMES WHEN IT DOES IT, IT CATCHES ITSELF AT THE LAST SECOND AND THE ENGINE STAYS ON AND THE CONSOLE COMES BACK UP TO NORMAL THOUGH THIS IS MAYBE A 1 IN 5 OCCURRENCE. ONE OF THE TIMES IT HAPPENED WE PUT OUR FIXD IN THE CARE AND THE SCREENSHOT ATTACHED IS WHAT INFORMATION IT SHOWED, THE DEALERSHIP ONLY FOUND 1 OF THESE 4 FAULT CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208797May 20, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP STAYS ON AFTER THE VAN IS TURNED OFF AND THE KEYS ARE REMOVED, SOMETIMES IT WILL KICK OFF IF YOU REINSERT THE KEYS AND TURN IT OFF OTHER TIMES WE HAVE TO PULL THE FUSE TO MAKE IT KICK OFF. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OTHER THAN TODAY. AFTER DOING RESEARCH I HAVE FOUND OUT IT'S A VERY COMMON OCCURRENCE IN DODGE CARAVAN AND ALSO THE TOWN AND COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207334May 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE PARKED THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW LOCATED AT 2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204989May 1, 2019
UNKNOWN OR OTHER
THE BACK SIDE DRIVER SIDE DOOR IS STUCK INTO LOCK POSITION AND WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN. I FEEL THIS IS A SAFETY ISSUE! BESIDES THE FACT I HAVE SEVERAL KIDS AND THESE DOORS ARE THE REASON I BOUGHT THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203478April 24, 2019
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH OR VARIOUS SPEEDS, THE VEHICLE SPONTANEOUSLY SHUT DOWN, BUT WAS ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL, (256) 615-2563) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE REPAIR WOULD COST APPROXIMATELY $900; THEREFORE, THE CONTACT DECLINED THE REPAIR. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203053April 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY CAR WAS IN FOR A RECALL 2 YEARS AGO WHERE MY CAR WOULD NOT SWITCH GEARS WHEN DRIVING. PRIOR I COMPLAINED SEVERAL TIMES BEFORE TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG UNTIL I FOUND THE RECALL OR CONCERN ON LINE. MY CAR IS NOW SHOWING THE SAME SIGNS AS BEFORE ALONG WITH STALLING WHEN I HIT THE BREAK AND MAKING A TICKING NOISE. HOW DO I GET THIS RESOLVED SINCE OBVIOUSLY IT IS A MANUFACTURER ISSUE WITH THE CAR. THIS HAPPENS ON HIGHWAYS, CITY STREETS WHEN THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203260April 23, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY FUEL PUMP KEPT RUNNING WHEN THE CAR WAS OFF AND THE KEY WAS OUT IT WAS THE TIPM COMPUTER THAT WAS BAD I BYPASSED THE TIPM WHEN THIS WAS FIXED AT DODGE NOW MY BATTERY LIGHT IS COMING ON ITS A BRAND NEW BATTERY AND ALTERNATOR AND IM BEING TOLD ITS THE TIPM. IT ALSO WAS EFFECTING ACCELERATION IT WOULD RAMP UP RPM BUT SPEED WOULD NOT CHANGE THIS ISSUE OCCURED WHILE IN MOTION DRIVING ON A FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202808April 22, 2019
ELECTRICAL SYSTEM, ENGINE
WE JUST BOUGHT A USED 2012 DODGE GRAND CARAVAN WITH ABOUT 99,000 MILES. WHEN I DROVE IT THE NEXT MORNING, I MADE A TURN ONTO THE ROAD WHEN IT COMPLETELY SHUT OFF. IT ALARMED ME. I TURNED THE KEY TO THE OFF POSITION AND THEN BACK ON AND IT STARTED UP AGAIN. I DIDN'T THINK MUCH OF IT UNTIL TODAY (2 DAYS LATER) WHEN MY HUSBAND CALLED ME CONCERNED THAT THE CAR STOPPED ON HIM AS HE WAS TURNING ONTO A DIFFERENT ROAD. HE HAD OUR 2 YR. OLD AND 7 MONTH OLD IN THE CAR, SO THAT REALLY CONCERNED ME FOR THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197017April 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE CONTACT APPLIED THE BRAKES, THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE COULD NOT BE FOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196102April 14, 2019
ELECTRICAL SYSTEM
WHENEVER I TURN ON THE HIGH BEAMS THE VEHICLE HAS ELECTRICAL PROBLEMS. IT IS LIKE WHEN THE VEHICLE IS INITIALLY TURNED ON AND IT GOES THROUGH A ELECTRICAL DIAGNOSTICS TEST . THE INDICATOR LIGHTS/SOUNDS FLASH ON THE DASHBOARD. AS SOON AS I TURN THE HIGH BEAMS OFF AGAIN THE VEHICLE WORKS PROPERLY. THERE DOESN'T SEEM TO AFFECT THE CONTROL OF THE VEHICLE, BUT WHEN THIS HAPPENS I IMMEDIATELY TURN THE HIGH BEAMS OFF BECAUSE I DO NOT KNOW IF THE ELECTRICAL PROBLEM WILL AFFECT THE STEERING AND OR BRAKING. SO ANY TRUE IMPACT IS NOT KNOWN. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I JUST DON'T USE MY HIGH-BEAMS FOR FEAR OF HAVING AN ACCIDENT. THE ISSUE CAN BE REPLICATED (STILL HAPPENS TODAY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195791April 12, 2019
STRUCTURE:BODY
DRIVER SIDE BACK DOOR QUIT WORKING AND CANNOT BE MANUALLY OVERRIDDEN. WE CANNOT OPEN IT AT ALL. HUGE SAFETY ISSUE IF WE ARE IN A WRECK AND THE PERSON IN THE BACK SEAT CANNOT EXIT THE VEHICLE. THIS IS A PROBLEM WITH MANY OF THESE VANS I HAVE NOTICED. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES AS A RESULT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193594April 3, 2019
ELECTRICAL SYSTEM
VEHICLE ELECTRICAL SYSTEM CONTINUES TO GET WORSE. DRIVING DOWN THE HIGHWAY AT 70MPH ALL OF A SUDDEN THE VAN LOOSES ALL POWER AND KILLS THE ENGINE. HAVE TO PUT IT IN NEUTRAL IN ORDER TO RESTART. THIS IS A FAMILY VEHICLE AND I WILL NOT LOOSE MY FAMILY OVER A FAULTY ELECTRICAL SYSTEM. NUMEROUS TIMES PULLING OUT ONTO THE ROAD FROM A PARKING LOT THE VAN HAS STALLED AS I AM TURNING WITH ONCOMING SEMI TRUCKS NEARLY HITTING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190118March 19, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR STUCK IN LOCKED POSITION RENDERING DOOR UNUSABLE. 03/12/2019. CANNOT GET IT TO UNLOCK MANUALLY OR WITH FOB. PASSENGER SLIDING DOOR WILL NOT LOCK MANUALLY OR WITH FOB, RENDERING A SECURITY ISSUE. 01/01/2018. I CAN NEVER FULLY LOCK MY VAN. WE JUST RISKED IT UNTIL THIS DOOR WENT ON US. AFTER RESEARCH FOUND MANY PEOPLE STRUGGLING WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186104March 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS REFUELED, THE ENGINE WOULD NOT IMMEDIATELY START. AFTER RESTARTING THE ENGINE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND THE DOORS WOULD RANDOMLY LOCK. IN ADDITION, THE BACKUP CAMERA MALFUNCTIONED AND THE SCREEN TURNED BLACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184838March 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT HIGH SPEEDS, THE BRAKE PEDAL PULSATED AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT INSPECTED THE BRAKES AND FOUND THEM TO BE HOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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