Dodge Grand Caravan Complaints (2001)

298 consumer complaints on file.

#10045108October 30, 2003
EQUIPMENT, STRUCTURE:BODY:DOOR
WE HAVE A 2001 DODGE GRAND CARAVAN WITH DUAL SLIDING DOORS AND POWER LEFTISTS. THE POWER SLIDING DOOR WAS STARTING TO CLOSE AND IT HIT MY WIFE'S HAND AND DID NOT STOP. IT CUT 3 FINGERS ON HER HAND. AS IT WAS HITTING HER HAND SHE PUT PRESSURE ON THE DOOR AND IT WENT BACK. WE HAVE REPORTED THIS TO DODGE AND THEIR ACCIDENT DEPARTMENT SAID SOMEONE WOULD CONTACT US TO INSPECT THE VEHICLE. THEY HAVE NOT DONE SO. I HAVE THREE SMALL CHILDREN AGES 2 YEARS TO 4 YEARS AND IF THE DOOR HIT THEM IT WOULD CRUSH THEM POSSIBLY TO DEATH. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10043532October 24, 2003
STEERING:RACK AND PINION
FRONT END ROAD NOISE THAT TWO MECHANICAL SHOPS ATTEMPTED TO REPAIR BY REPLACING SWAY BAR BUSHINGS IN ONE SHOP AND A TIE ARM IN THE SECOND SHOP ENDED UP NOT CORRECTING THE PROBLEM. FURTHER INVESTIGATION DETERMINED IT WAS THE RACK AND PINION. CLERK AT THE DEALERSHIP INDICATED THEY HAD A THOUSAND ON ORDER, NO EXAGGERATION. HE INFORMED ME THAT THEY ALL GO ON THE CHRYSLER MINIVANS. MY VAN IS A 2001 GRAND CARAVAN SPORT WITH 42000 MILES. MANUFACTURER WILL NOT DO ANYTHING TO ASSIST. SOUNDS LIKE A RECALL IS IN ORDER IF THEY ARE AS PROBLEMATIC AS I HAVE BEEN INFORMED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043416October 23, 2003
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
RECENTLY MY POWER STEERING STARTED MAKING A NOISE WHEN I TURNED. THE VAN HAS 38,000 MILES ON IT. WHEN THE DEALERSHIP REFUSED TO LOOK AT IT UNDER WARRANTY I CALLED DIAMLERCHRYSLER AND COMPLAINED. 2,000 MILES OVER WARRANTY SHOULD NOT PREVENT THEM FROM FIXING A PROBLEM WITH THE STEERING! DIAMLERCHRYSLER AUTHORIZED THE REPAIRS AT NO COST TO US. THE DEALERSHIP TOLD US LATER THAT THERE IS A KNOW DESIGN FLAW WITH THE RESERVOIR, BUT NO RE-CALLS HAVE BEEN ISSUED. WE WERE LUCKY, THE PROBLEM OCCURRED CLOSE ENOUGH TO THE WARRANTY TO GET DIAMLERCHRYSLER TO PAY, BUT I PERSONALLY FEEL THAT KNOWN FLAWS SHOULD BE FIXED AT THE COMPANY'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041647October 11, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL AUTOMATICALLY ENGAGED WITHOUT ANY ACTION TAKEN BY THE DRIVER. THIS HAS HAPPENED ON TWO OCCASIONS IN THE LAST WEEK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042547October 8, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CLOCKSPRING FAILED, CAUSING AIRBAG SENSOR LIGHT TO STAY ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040594September 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE'S TRANSMISSION AND GEAR SHIFT.*MR THE TRANSMISSION SLIPPED INTO A LOWER GEAR WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE FRONT AND REAR PLANATARY GEARS WERE REPLACED.*TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036661August 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC BRAKE ROTORS WARPED AT UNDER 25,000 MILES. NO TRAILER TOWING OR EXCEPTIONAL USE WAS INVOLVED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032791August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ON FRONT DRIVER SIDE ATE INTO ROTOR WHERE THE ROTOR HAD TO BE REPLACED. IT COULD NOT BE RESURFACED ACCORDING TO DEALERSHIP. VEHICLE HAD 23000 MILES. ABOUT 3/4 OF THAT WAS INTERSTATE MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030869August 5, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY VEHICLE IS 28 MONTHS OLD AND I AM ALREADY ON MY THIRD FUEL TANK CAP. THE PREVIOUS TWO CAPS BEGAN LEAKING WHICH WAS DETECTED BY MY COMPUTER. THE FIRST CAP WAS REPLACED JUST THIS PAST NOVEMBER, 2002. THIS CAP HAD TO BE REPLACED ONLY 8 MONTHS LATER. THIS LAST REPLACEMENT WAS NOT UNDER WARRANTY BECAUSE MY VEHICLE HAD REACHED IT'S 36,000 MILES SINCE THE FIRST TIME THE CAP WAS REPLACED IN NOVEMBER OF 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030486July 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL GO OFF AND FLICKER. SOMETIMES STAY OUT FOR ABOUT 2 SECONDS, AND THEN WILL EVENTUALLY COME BACK ON. NOTHING I DO WILL MAKE THEM COME BACK ON. I HAVE TO WAIT FOR THEM TO COME BACK ON ON THEIR OWN ACCORD. IT HAPPENS AT VARYING SPEEDS - ANY WHERE FROM 15 MPH TO 65 MPH. IT DOESN'T MATTER IF THE ROAD IS SMOOTH OR NOT, OR WHAT THE WEATHER CONDITIONS ARE. I'VE REPORTED IT TO DIAMLER/CHRYSLER WITH NO RESULTS. THEY SIMPLY STATED THERE HAVE BEEN NO OUTSTANDING RECALLS ON MY VEHICLE. HEADLIGHTS GOING OUT ON THEIR OWN IN THE MIDDLE OF THE NIGHT WHILE DRIVING IS AN EXTREME SAFETY HAZARD, NOT TO MENTION I COULD GET A TICKET FOR DRIVING WITHOUT MY HEADLIGHTS. I WOULD LIKE THIS SITUATION LOOKED INTO. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029862July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CONSUMER STATES THAT WHILE DRIVING THE TORQUE CONVERTER "CAME APART" CAUSING THE TRANSMISSION TO FAIL. THE MANUFACTURER OFFERED CONSUMER $500 TOWARD THE TOTAL REPAIR BILL AS A "GOODWILL" GESTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029863July 22, 2003
STEERING:RACK AND PINION
WHILE DRIVING, THE RACK AND PINION FAILED CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE'S STEERING NARROWLY AVOIDING A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029864July 22, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. DEALER DIAGNOSED THAT THE AIR BAG MODULE AND SENSOR HAD FAILED AND REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028665July 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TODAY, WHILE DRIVING OUR DODGE GRAND CARAVAN, MY WIFE APPLIED THE BRAKES. THEY MADE A GRINDING NOISE, AND THE ABS LIGHT CAME ON. THE CAR HAS SLIGHTLY OVER 16,000 MILES AND THIS IS THE THIRD TIME THAT THIS HAS OCCURRED. THE FIRST WAS WHEN THE VEHICLE WAS 9 MONTHS OLD WITH 5 600 MILES ON IT. THE SECOND WAS WHEN THE VEHICLE WAS 23 MONTHS OLD WITH 14,612 MILES ON IT. TODAY, IN LIESS THAN 2 MONTHS AND 2000 MILES IT HAS OCCURRED AGAIN. WE ARE WORRIRED THAT THERE IS A DESIGN DEFECT WITH THE BRAKING SYSTEM ON THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020017June 26, 2003
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
THE REAR AXLE WARPED. *NLM WHEN THE REAR TIRE VIBRATED AND MADE AN ERRATIC SOUND, THE CONSUMER PULLED OVER AND DISCOVERED THE ONE REAR TIRE HAD WORN TO THE CORD. (THE SECOND TIRE SHOWED SEVERE WEAR) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023451June 20, 2003
ELECTRICAL SYSTEM
THE REGULATOR ON THE FRONT POWER DRIVER SIDE AND PASSENGER SIDE WINDOWS IS FAULTY. OUR VAN WAS BUILT IN CANADA AND IT APPEARS TO BE A COMMON TRAIT OF THOSE VEHICLES. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN INJURIES, SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT AND IMPLEMENT A RECALL TO REPAIR THE PROBLEM- OR DISCONTINUE MANUFACTURING VEHICLES THAT DODGE WILL NOT STAND BEHIND. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022689June 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WEARING OUTN PREMATURELY, VEHICLE ONLY HAS 6000 MILES. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020852June 1, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR BOLT BROKE IN ENGINE BLOCK, CAUSING STRESS ON TIMING CHAIN/ALTERNATOR BRACKET FROM SERPENTINE BELT THUS BREAKING BRACKET, CAUSING BELT TO COME OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020774May 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 DODGE GRAND CARAVAN SPORT DRIVERS SIDE WINDOW. WINDOW REGULATER IS FAULTY CAUSING THE POWER WINDOW TO OPERATE VERY SLOW, AND SOME TIMES STOPING IN ONE PLACE ALL TOGETHER AND TO WORK ONE TIME AND NOT THE NEXT! CAUSING GREAT RISK FOR CHILDREN! THEY COULD GET A ARM HEAD ECT.. COUGHT AND THE WINDOW, WITH THE REGULATOR TO DECIDE IF IT WANTS TO WORK OR NOT IN ORDER TO PUT THE WINDOW UP OR DOWN! CONSIDERING THIS IS A FAMILY VAN I THINK THIS IS A GREAT RISK TO CHILDREN OR ADULTS !! I COMPLANIED TO THE DEALERSHIP RUSS DARROW GROUP IN APPLETON WISCONSIN BACK IN JAN 2003 OF THE PROBLEM, WITH NO COMPLIANCE, RUSS DARROW GROUP TOLD ME THAT THE WINDOW NEEDED TO STOP WORKING ALL TOGETHER , THAT IT IS NORMAL TO WORK SLOWLEY. NOW THAT MY VAN IS OUT OF WARRANTY THEY TOLD ME THER IS NOTHING THAT THEY CAN DO ABOUT IT! AFTER DOING SOME RESURCH I TALKED WITH CHRYSLER HEADCORDERS AND THEY TOLD ME THAT MY VAN WAS A CANADA BUILT VAN AND THAT THEY COULD NOT HELP ME! DEALSHIP DID NOT TELL ME THAT WHEN YOU BUY A CANADA CAR THAT YOU MAY HAVE PROBLEMS IS THE US FOR REPAIRS INCLUDING RECALLS! IS THEY ANY THIG THAT CAN BE DONE ABOUT THIS PROBLEM AND WHAT ARE THE LAWS IN WISCONSIN? THANK YOU DEBBIE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020573May 27, 2003
SUSPENSION:FRONT:SPRINGS:TORSION BAR
SWAY BAR LINKS WORN OUT AT 40K MILES. WARRANTY DOES NOT COVER THIS PART BECAUSE THEY CLAIM IT IS NORMAL WEAR. DEALER STATED THAT HE HAS 15 PAIRS A WEEK IN HIS FACILITY BEING REPLACED AT A COST OF $289.00 PER CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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