Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11057157December 28, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. OCCASIONALLY, AFTER INSERTING THE KEY FOB IN THE IGNITION, THE VEHICLE WOULD NOT START DUE TO A LOOSE PART INSIDE THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER IN JACKSONVILLE, FLORIDA WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT BOTH SLIDING BACK DOORS RANDOMLY OPENED AND THE FRONT WINDOWS WOULD SOMETIMES FAIL TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054671December 14, 2017
ELECTRICAL SYSTEM
MY TPIM IS BAD FOUND OUT AFTER GETTING MY ALTERNATOR, BATTERY, AND STARTER REPLACED. IT IS NOT SENDING SIGNAL TO MY FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054522December 13, 2017
FUEL/PROPULSION SYSTEM
MY 2011 CARAVAN STARTED HAVING PROBLEMS STARTING , FIRST IT WOULD ACT LIKE IT WAS GOING TO START BUT THEN IT WOULDN'T THINKING IT JUST WASN'T GETTING ENOUGH POWER I WENT AND HAD THE BATTERY CHECKED AND WENT AHEAD AND REPLACED THE BATTERY. PROBLEM NOT FIXED IT ACTED LIKE IT WASN'T GETTING FUEL FROM THE LINE SO I WENT TO GET THE FUEL FILTER CHANGED NO HELP THERE EITHER. WAS TOLD TO HAVE THE TCIM CHECKED BECAUSE THAT'S WHAT EVERYONE SAID THAT HAS BEEN HAVING THE SAME ISSUE. TURNS OUT IT IS THE TCIM AND DODGE IS NOT FIXING THE PROBLEM... IT HAS NOW BEGAN TO STALL OUT WHILE DRIVING DOWN THE HWY AND HAS MADE IT VERY DANGEROUS TO PULL THE VAN TO A SAFE PLACE OFF THE HWY. THIS PROBLEM HAS BEEN REPORTED SEVERAL TIMES TO DODGE WITH NO LUCK .THERE'S EVAN A 2017 DODGE CARAVAN THAT IS HAVING THE SAME PROBLEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047816November 21, 2017
SERVICE BRAKES
2011 DODGE GRAND CARAVAN, APPROXIMATELY 119K MILES. INTERMITTENT PROBLEM OF THE ELECTRONIC STABILITY LIGHT (ESC) COMING ON WHILE APPLYING LIGHT PRESSURE TO THE BREAKS. IT CAN HAPPEN DRIVING SLOW (THROUGH TOWN) OR ON THE FREEWAY. ONCE THE LIGHT COMES ON, NO NOTICEABLE DIFFERENCE IS SEEN WHILE DRIVING OTHER THAN CRUISE CONTROL IS TURNED OFF IF IT WAS ENGAGED BEFORE THE LIGHT COMES ON. ONCE THE VEHICLE IS STOPPED AND PUT IN PARK, IT WILL NOT COME OUT OF PARK (SUCH AS PUT IN REVERSE OR DRIVE), THE KEY MUST BE CYCLED. ONCE THE KEY IS CYCLED, EVERYTHING RETURNS TO NORMAL (ESC LIGHT IS OFF, AND THE SHIFTER CAN BE ENGAGED TO NEUTRAL, DRIVE, REVERSE ETC. SEVERAL MECHANICS CANNOT EITHER REPRODUCE THE PROBLEM, OR FIGURE OUT WHAT THE PROBLEM IS. WHILE THE PROBLEM SEEMS TO BE RANDOM, MY WIFE AND I CAN BOTH REPRODUCE THE PROBLEM EITHER WHILE IN PARK (TAPPING ON THE BREAK) OR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047606November 20, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STOPPED RUNNING WHILE DRIVING. GOT THE VAN OFF THE ROAD AND WAS ABLE TO GET IT TO RUN AGAIN. VAN SPIT AND SPUTTERED FOR ABOUT A MINUTE OR TWO AND THEN DROVE FINE TO GET IT HOME, ABOUT TWO MILES. ONCE HOME CUT OFF AND STARTED WITH NO PROBLEMS. SAT OVER NIGHT AND THEN WOULD NOT START. ENGINE TURNED OVER BUT WOULD NOT RUN. CHECKED THE FUEL PUMP AND IT WAS NOT GETTING POWER. APPLIED POWER TO THE FUSE AND IT RAN. REMOVE POWER FROM THE FUSE, AND IT CUT OFF. THIS IS VERY UNSAFE TO HAVE IT HAPPEN ON THE HIGHWAY. IF THIS WOULD HAVE CUT OFF ON THE INTERSTATE IN THE FAST LANE, IT COULD HAVE BEEN VERY BAD NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047384November 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE COMPLAINT REGARDING TIPM BUT NOW MY BATTERY IS DRAINED AND CAR WON'T TURN ON. WHEN IS DODGE GOING TO STEP IN AND HELP THOUSANDS OF PEOPLE WITH SAME PROBLEM BEFORE SOMEONE DIES BC VAN TURN OFF WHILE DRIVING AND FAMILY SUES? WHY IT HAS TO TAKE A TRAGIC ACCIDENT BEFORE DODGE STEPS IN? I'M SURE AM NOT THE ONLY ONE WITH CHILDREN DRIVING AND STILL PAYING FOR THIS GARBAGE VAN. I WILL NEVER BUY DODGE AGAIN. GETTING A LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046238November 15, 2017
AIR BAGS
THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046013November 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE POSTED COMPLAINTS FOR 2 YEARS WITH SAME PROBLEM REGARDING THE TIPM HOWEVER I WAS READING THE REASON OF NOT BEING RECALLED IS BECAUSE ALL THE TIPM SYSTEMS WILL MALFUNCTION REGARDLESS HOW MANY TIMES IT'S CHANGE. IF THIS IS SO WHY THEY DON'T RECALL ALL THIS VEHICLES.? I'VE BEEN STUCK NUMEROUS OF TIMES, REPLACED (2) $200 BATTERIES BC THE TIPM EATS THE BATTERY. I HAVE CHILDREN AND IT IS NOT FAIR TO BE STUCK IN THE MIDDLE OF NO WHERE WHEN CAR DECIDERS NOT TO TURN ON.. MAKE IT A RECALL FOR EVEN EXCHANGED FOR ANOTHER VEHICLE WHERE WIE WILL BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044644November 8, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE TRAVELING HIGHWAY SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARK THOMAS MOTORS (2315 SANTIAM HEY SE, ALBANY) WHERE IT WAS DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND TO CONTACT NHTSA DUE TO THEM BEING THE RESPONSIBLE PARTY FOR THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044073November 7, 2017
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS 34,000 MILES ON IT AND WILL NOT START. ONCE IT'S DOES START IT SHUTS OFF. WAS INFORMED IT WAS FUEL PUMP. ONCE THE FUEL PUMP WAS REPLACED THE VEHICLE DID THE EXACT SAME THING. THIS IS VERY DANGEROUS BECAUSE IT'S A HANDICAPPED ACCESSIBLE VEHICLE AND WHEN YOU DRIVE IT STALLS AND CUTS OFF VERY DANGEROUS IN TRAFFIC AND WHEN YOU HAVE A TRACTOR TRAILER BEHIND YOU. THE DEALER THEN SAYS IT'S THE "TOTALLY INTEGRATED POWER MODULE" WHICH IS NOT NOT COVERED UNDER WARRANTY. THIS IS VERY DANGEROUS AND A RECALL NEED TO BE ISSUED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041456October 30, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP IS STAYING ENGAGED WHEN THE CAR IS TURNED OFF, A SIDE EFFECT OF A DAMAGED TOTALLY INTEGRATED POWER MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041465October 30, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TIRE PRESSURE SENSOR LIGHT IS ALWAYS ON, FUEL PUMP RUNS AFTER THE VEHICLE IS SHUT OFF, AUTOMATIC REAR DOORS OPEN AND CLOSE INTERMITTENTLY WITH OUT THE PUSH OF THE BUTTONS. WE HAVE HAD TO REPLACE 4 BATTERIES AND 3 ALTERNATORS, EVERY TIME THE DEALERSHIP TELLS US THIS IS A COMMON ISSUE WITH THE TIPM. PREVIOUSLY WE HAVE ALSO REPLACED THE TRANSMISSION AND THE ENGINE HAS NEEDED REPAIRS. ENGINE REPAIRS WERE COVERED UNDER A RECALL BUT NOT THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040169October 26, 2017
ELECTRICAL SYSTEM
FRIDAY MORNING (OCT 20, 2017) VEHICLE WAS DRIVEN MOMENTARILY, THEN IMMEDIATELY PARKED BECAUSE THE ENGINE LIGHT WAS ON. VEHICLE WAS NOT MOVED, STARTED, OR KEY CYCLED AFTER IT WAS PARKED. THEN ON TUESDAY (OCT 24, 2017) AROUND 8:18 AM, SMOKE AND THEN FLAMES WERE VISIBLE COMING FROM THE ENGINE COMPARTMENT, LEFT SIDE. LEFT TIRE/BRAKES NOT INVOLVED. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11039724October 25, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIRBAG LIGHT IS ON CONSTANTLY - NEVER TURNS OFF. SEAT BELT LIGHT WILL SOMETIMES COME ON EVEN WHEN SEAT BELT IS SECURE. FUEL PUMP DOESN'T STOP RUNNING AFTER ENGINE IS SHUT OFF. WHILE DRIVING, ALL LIGHTS WILL COME ON ON DASH AND GAUGES/HEADLIGHTS WILL FLICKER THEN CAR WILL DIE. HAS HAPPENED MORE THAN THREE(!) TIMES AT NIGHT ON BUSY HIGHWAY WITH 2 TODDLERS IN CAR!!! HAD TO PULL OFF ROAD IN COMPLETE DARKNESS. I AM FEARFUL OF DRIVING THIS CAR. I WILL NOT DRIVE AT NIGHT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039478October 24, 2017
ELECTRICAL SYSTEM
MY 2011 CARAVAN IS HAVING SERIOUS ISSUES WHEN ATTEMPTING TO CRANK. AT TIMES THE ENGINE WILL CONTINUOUSLY TURN OVER WHEN ATTEMPTING TO START ENGINE. IT COMPLETELY DRAINED MY 1 MONTH OLD TO BATTERY. I TOOK IT IN TO THE DEALERSHIP TODAY FOR RECALL T33 AND I STATED THE ONGOING ISSUES. THEY PREFORMED A DIAGNOSIS TEST (I PD $165) AND STATED THE TIPM NEEDS TO BE REPLACED FOR $1475. AFTER SOME RESEARCH, I'VE NOTICED THIS IS AN ONGOING ISSUE WITH MANY 2011+ CARAVAN OWNERS. MY ISSUE BEGAN IS 2015 (85,000 MILES) WITH AN INTERMITTENT CLICK WHEN ATTEMPTING TO START MY VAN. NOW, OBVIOUSLY THE ISSUE IS PROGRESSING. SEEING THERE IS A HISTORY OF ISSUES WITH TIPM, DODGE SHOULD BE COMPELLED TO ISSUE A RECALL. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035772October 23, 2017
ENGINE, POWER TRAIN
TAKATA RECALL : WHILE DRIVING, VAN WOULD NOT GO INTO GEAR AND SENT SUPER HIGH RPMS AND WOULD NOT COME DOWN WHILE BRAKING. HAVE READ ABOUT SEVERAL OF THESE ISSUES WITH THIS STYLE OF VEHICLE. DANGEROUS WHILE HAVING KIDS IN THE VEHICLE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035360October 21, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AS I WAS DRIVING, THE VEHICLE TOOK A WHILE TO START AT TIMES. THE VEHICLE WOULD NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034348October 18, 2017
AIR BAGS
CAR WAS PARKED IN DRIVEWAY, ENGINE WAS RUNNING AND THE FRONT PASSENGER DOOR WAS SLAMMED AND SIDE/CURTAIN AIRBAGS WERE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034163October 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TAKEN TO FREEDOM DODGE CHRYSLER JEEP (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 (972) 572-2277) WHERE IT WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032278October 8, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
THE VEHICLE STOPS RUNNING WITHOUT WARNING. IT HAS OCCURRED ON THREE OCCASIONS: ONCE AT A SLOW SPEED (25 MPH) ON FLAT TERRAIN, GOING UPHILL AT 57 MPH, GOING DOWN HILL AT 45 MPH, ALL IN GOOD WEATHER CONDITIONS AND TRAVELING IN A STRAIGHT LINE. THE CAR CANNOT BE IMMEDIATELY RESTARTED, BUT AFTER A PERIOD OF MINUTES WILL RESTART. THE ENGINE SEEMS TO BE IN GOOD CONDITION AND HAS PLENTY OF POWER. THERE APPEARS TO BE NO ENGINE/MECHANICAL REASON FOR THESE EVENTS. THE EVENTS LEAVE NO TRACE OR ERROR MESSAGE THAT CAN BE OBTAINED BY OUR MECHANIC. IF THIS POWER OUTAGE OCCURRED WHEN IN THE PASSING LANE, CROSSING A RODE AT AN UNPROTECTED INTERSECTION OR OTHER CONDITION WHERE STALLING OUT RANDOMLY WOULD LEAVE US OR OTHERS IN A LIFE THREATENING SITUATION IT WOULD BE TERRIBLE. WE HAVE BEEN FORCED TO STOP DRIVING THE VEHICLE FOR FEAR OF INJURY OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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