Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11084261April 10, 2018
ELECTRICAL SYSTEM
TIPM ISSUE JUST RECENTLY BOUGHT A 2011 GRAND CARAVAN WITH 107000 MILES ON IT. IT BEGAN HAVING ISSUES WITH INTERMITTEN STARTING AND THE SIDE DOORS WOULD OPEN WHILE PARKED. AFTER SOME QUICK RESEARCH I READ ABOUT THE TIPM ISSUE THAT IS WELL KNOWN. I FOUND A DEALER SELLING THE RECALL KIT USED ON THESE, CBWPR091AA - WIRING - FUEL PUMP RELAY. I INSTALLED THE FUEL PUMP RELAY AND ALL IS BETTER NOW. I JUST HOPE THERE IS NOT MORE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082061March 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER A FEW MINUTES AND WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. A DIAGNOSTIC TEST WAS PERFORMED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE TECHNICIAN RECOMMENDED A MORE EXTENSIVE TEST, BUT THE CONTACT DECLINED TO PAY THE HIGH COST FOR THE TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080997March 23, 2018
ELECTRICAL SYSTEM
MY VAN SEEMED TO HAVE A MIND OF ITS OWN. STARTING SOMETIMES THEN MORE AND MORE OFTEN NOT STARTING! I WENT TO 4 DIFFERENT MECHANICS AND WAS REPEATEDLY TOLD THAT NOTHING WAS WRONG. EVENTUALLY, I WAS BRINGING MY VAN INTO A DEALERSHIP TO FIX A RECALL AND WHILE THERE THEY TOLD ME THAT MY VANS TIPM IS THE PROBLEM AND NEEDS TO BE REPLACED! THIS WOULDN'T BE A PROBLEM WITH ME IF MY EXTENDED WARRANTY COVERED IT, IT DOESN'T! THIS TIPM DEAL COST $1480.00 DOLLARS! I CAN'T AFFORD ANYWHERE NEAR$1480.00 DOLLARS AND NOW IT'S IN THE SHOP NOT STARTING AT ALL! WHAT CAN I DO? HOW IS THIS NOT RECALLED WITH SO MANY CASES? IS THERE REALLY NO ONE WHO CAN HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080620March 21, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
2011 DODGE CARAVAN PURCHASED 3/2017. MOTOR HAD A SLIGHT KNOCKING SOUND TOOK IT BACK TO DEALER THEY SENT ME TO THEIR MECHANIC. I WAS ASSURED THAT IT WAS FINE. THEN BRAKES WENT REALLY LOW AND DID NOT STOP RIGHT. TOLD IT WAS A MASTER CYLINDER.INSTALLED THAT THEN IT HAPPENED AGAIN SO WAS TOLD THAT IT WAS A BAD MASTER CYLINDER. INSTALLED ANOTHER ONE. DID NOT FIX THE PROBLEM AFTER A FEW DAYS.????? THEN I WAS TOLD WE NEEDED A BRAKE BOOSTER. INSTALLED THAT AND IT DID SEEM LIKE THAT WAS IT FIXED, THEN THE BRAKE LIGHT CAME ON AND BRAKE PEDAL WENT LOW. NOW IT HAS A VERY HORRIBLE SOUND AND THE TRANY AT TIMES DOES NOT WANT TO SHIFT AND THE RPM'S GO UP AND I HAVE TO PULL OVER AND SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WILL SHIFT.???? ELECTRONICAL.??? I HAVE READ COMPLAINTS ON NHTSA AND I FEEL LIKE DODGE SHOULD REPAIR THE BRAKES AND THE TRANY PROBLEM. FROM WHAT I CAN READ IT IS A DEFECTIVE PART OF THE PROGRAMMING. THE HORRIBLE NOSIE WHEN YOU PULL OFF, I DONT KNOW WHAT IT IS BUT SOUNDS BAD.. I CALLED DODGE DEALERSHIP RIGHT AFTER I BOUGHT THE VAN AND THEY WERE VERY RUDE AND SAID THERE WERE NOT ANY RECALLS FOR THIS 2011 VAN AND I SEE THAT THERE IS AND SOME SAYS COMPLETE. WELL IF THEY ARE COMPLETE SEEMS TO ME LIKE IT NEEDS TO BE REPAIRED AGAIN BECAUSE IT IS DOING WHAT I SEE THAT PEOPLE ARE COMPLAINING ABOUT. I OWE NEARLY 14,000 ON THIS VAN. . DOGE/CHRYSLER SHOULD MAKE IT GOOD. THE COMPLETE ON THE RECALLS LIKE I SAID IS NOT COMPLETE. PLEASE HELP ME IF YOU CAN. I DONT HAVE MUCH FAITH AFTER THE PERSON AT THE DODGE DEALERSHIP WAS SO RUDE TO ME, BUT MAYBE YOU ALL THERE CAN HELP ME GET IT REPAIRED. THIS IS A SAFETY ISSUE.THE WINDOWS SOMETIMES DONT WANT TO COME DOWN AND YALL HAVE SOMETHING ABOUT IT MIGHT CATCH ON FIRE.THE KEYBOB WILL NOT OPEN THE SIDE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080678March 21, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TIPM FAILING. WE BEGAN HAVING ISSUES WITH WHAT WAS THOUGHT TO BE FUEL PUMP AND HAVE HAD THE CAR IN THE SHOP TO REPLACE THE FUEL PUMP WITHOUT RESOLUTION. I WAS RECENTLY DRIVING AND HAD THE CAR SHUT OFF ON A 55MPH ZONE OF A HIGHWAY WITH 3 KIDS PLUS MYSELF AND HUSBAND IN THE CAR FOR 45 MINUTES BLOCKING A LANE OF TRAFFIC WHILE WAITING TO BE TOWED. WE HAVE HAD THE CAR STRAND US IN VARIOUS LOCATIONS 5 TIMES SINCE WE BOUGHT THE CAR 08/17. WE HAVE BEEN RESEARCHING THAT IT LOOKS TO BE THE TIPM THAT IS MALFUNCTIONING AND CAUSING THE FUEL PUMP TO RUN RANDOMLY, SOMETIMES CONTINUOUSLY FOR HOURS DRAINING THE BATTERY, OR STOP RUNNING CAUSING THE CAR TO DIE DUE TO LACK OF FUEL WHILE HAVING ALL HEADLIGHTS, WIPES AND INTERIOR LIGHTS FUNCTIONING. THE TIPM HAS CAUSED ME TO BLOCK LANES OF TRAFFIC ON HIGHWAYS, BUSINESS DRIVEWAYS AND BE STUCK IN PARKING LOTS 60+ MILES FROM MY HOME DUE TO THE FUEL PUMP NOT SHUTTING OFF WHEN THE CAR IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079627March 15, 2018
ELECTRICAL SYSTEM
FAULTY FUEL PUMP RELAY IN TIPM CAUSING VEHICLE TO STALL OR NOT START AT ALL MECHANICE SAYS NEED NEW TIPM STALLED ON FREEWAY LUCKY TO DODGE TRAFFIC GET TO SIDE OF ROAD AND HAVE VEHICLE TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078488March 10, 2018
ELECTRICAL SYSTEM
TRYING TO GET NEW KEY FOB PROGRAMMED IS UNSUCCESSFUL DUE TO PROBLEM WITH THE WIN MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM FOR DODGE CARAVANS OR ANY VEHICLE WITH THE FOBIK SYSTEM MANUFACTURER BETWEEN 2008 AND 2016. LOCKSMITH SUGGEST THAT A NEW WIN MODULE BE INSTALLED WITH NEW KEY FOBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076451March 6, 2018
ELECTRICAL SYSTEM
I STARTED HAVING ELECTRICAL ISSUES WITH MY 2011 DODGE GRAND CARAVAN LAST YEAR AROUND 107K MILES. STARTED WITH NEEDING A NEW ALTERNATOR & BATTERY, VAN WOULDN'T START. TWO MONTHS LATER, THE VAN ISN'T STARTING AGAIN AND THE MECHANIC RECOMMENDED TO REPLACE THE FUEL PUMP WHICH I DID. IT WAS STILL NOT STARTING AND THEY FOUND THAT THE TIPM WENT OUT AND I FULLY BELIEVE THIS SHOULD BE RECALLED. VERY DISAPPOINTED IN THE LACK OF RECALLS FOR THE GRAND CARAVANS WHEN THE SAME YEAR OF DURGANOS AND JEEPS ARE BEING RECALLED FOR THE SAME THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075796March 2, 2018
UNKNOWN OR OTHER
VAN ON SEVERAL OCCASIONS DOES NOT WANT TO START. PUT KEY IN IGNITION, TURN IT, NO NOISE, NO SOUND OF TRYING TO TURN OVER, JUST NOTHING. SEPTEMBER OF 2017 HAD TO HAVE VAN TOWED AS IT DID THIS. MECHANIC SAID NEEDED A FUEL PUMP. FIXED THAT BUT PROBLEM CONTINUED. MARCH 1, 2018 TAKE IT BACK AND IT IS NOW A STARTER, KEY FOB THING THAT IS HIT AND MISS AND THAT IS WHY IT WAS HARD TO FIND. NOW THAT'S ANOTHER $1100 TO TRY TO FIX PROBLEM. HAVE NO CHOICE AS YOU HAVE TO HAVE A RELIABLE VEHICLE WITH CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073852February 20, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
STARTED VAN ONE MORNING AND LEFT RUNNING TO WARM UP, CAME BACK OUTSIDE AND IT HAD DIED. THE WIPERS WERE MID-WINDSHIELD. TURNED THE KEY AND DASH LIGHTS ILLUMINATED. THE VAN WOULD NOT START BUT MADE A TICKING NOISE UPON TURNING THE KEY. 2 DAYS LATER I STOPPED TO GET FUEL IN THE VAN. IT HESITATED TO START, BUT DID START. HEADLIGHTS WERE VERY DIM AND FADED IN AND OUT. PUT A CODE READER ON THE COMPUTER AND IT THREW A LOW BATTERY VOLTAGE CODE. PUT A VOLTMETER ON THE BATTERY AND IT READ ABOUT 10 VOLTS WHILE THE VAN WAS NOT RUNNING. WHILE THE VAN WAS RUNNING THE VOLTMETER READ ABOUT 14 VOLTS SO IT IS CHARGING. HAVE HAD SEVERAL INSTANCES WHERE POWER WINDOWS WOULD NOT WORK OR POWER DOORS WOULD NOT OPEN AND HAD TO BE MANUALLY OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073084February 15, 2018
FUEL/PROPULSION SYSTEM
VEHICLE WON'T START WHEN COLD, HAS ISSUES RUNNING. FUEL PUMP RELAY ISSUE CAUSING A CRANK NO START. CHRYSLER KNOW OF THE DEFECT AND THERE HAS BEEN A RECALL ON JEEPS FOR THIS ISSUE, BUT NOT ON THE GRAND CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072388February 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FEBRUARY 2,2018 DODGE GRAND CARAVAN TURNED OFF AND PARKED IN DRIVE WAY MY DAUGHTER COMES IN AND SAID THE VAN SOUNDS LIKE IT'S STILL RUNNING WENT OUT AND HEARD WHAT SHE HEARD ALSO CHECK ON THIS THREE TIMES BEFORE GOING TO BED( THIS NOISE CAME FROM THE GAS TANK). THE NEXT DAY 02/03/2018 NOISE WAS NOT THERE ANYMORE. I HAD SCHEDULE RECALL WORK TO BE PERFORM ON 02/05/2018 BUT RE-SCHEDULE WITH SERVICE ADVISOR FOR 02/06/2018 CAR WOULD NOT START KEY STUCK IN IGNITION SWITCH. TOW TRUCK PICKED UP 02/07/2018 TOOK TO DEALERSHIP EXPLAIN WHAT HAPPEN I WAS TOLD BY THE SERVICE ADVISOR TO EXPECT A CALL ON FRIDAY 02/09/2018 CALL CAME DEAD BATTERY(NEW BATTERY 01/24/2018) AND THE TIPM KIT WAS NEEDED. THIS VEHICLE 2011 DODGE GRAND CARAVAN TIPM SHOULD BE LISTED AS A RECALL. I STARTED LAST YEAR HAVING STARTING CONCERNS WITH THIS VAN NOT WANTING TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067328February 6, 2018
ELECTRICAL SYSTEM
THERE IS A ISSUE WITH THE VEHICLE NOT STARTING. IT STARTED OUT AS IMTTERMITTENT AND NOW IS BECOMING PRETTY REGULAR. I REPLACED THE BATTERIES IN MY KEY FOBS, AND THERE IS A NEW BATTERY IN THE VEHICLE. ALSO WHEN YOU SHIFT FROM REVERSE TO DRIVE IT IS A HARD SHIFT. I LOOKED ONLINE AND THIS SEEMS TO BE A BIG PROBLEM WITH DODGE, MANY OTHERS ARE EXPERIENCING THE SAME THING. IT WOULD SEEM TO BE A TIPM PROBLEM WITH FAULTY RELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066804February 3, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AL ENCENDERLO AVECES NO ARRANCA TENGO ESTE PROBLEMA COMO 7 MESES Y A LA SEGUNDO INTENTO PRENDE O AVECES UNE TERCERA VEZ MEDICEN QUE ES EL SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065748January 29, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065452January 27, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN THE ROAD AT 55 MPH VAN STARTED MAKING WEIRD CLUNKING SOUNDS LIGHTS BEGAN TO DIM LOST ACCELERATOR CONTROL, BRAKES PULLED TO SIDE OF ROAD MANAGE TO COME TO A STOP VEHICLE STILL WAS MAKING SOUNDS AND LIGHTS WERE FLASHING I PUT IT IN PARK VEHICLE STALLED OUT I TRIED TO RESTART AND NOTHING WOULDN'T EVEN TURN OVER JUST CLICKED. HAD IT TOWED ONLY CAME BACK AS LOW VOLTAGE THEY REPLACED BATTERY TRIED TO RESTART ENGINE STILL MADE CLUNKING NOISE VAN STILL WOULDN'T START, OIL PAN WAS DROPPED AND HAD CHUNKS OF METAL IN IT. FINAL CONCLUSION ENGINE BLOWN I HAVE SEEN SOME RECALLS ON THIS ENGINE 3.6 VVT ALSO PREVIOUSLY HAD A PROBLEM WITH TIPM I ALSO SEE HAS AN ONGOING. POSSIBLE RECALL AND IS RECALLED IN OTHER VEHICLES THAT USE SAME PART. WOULD REALLY LOVE MY VAN FIXED AS THIS ENGINE IS KNOWN TO HAVE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064665January 24, 2018
ENGINE
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064096January 22, 2018
UNKNOWN OR OTHER
TIPM IS BAD. CONFIRMED WITH DODGE DEALERSHIP SERVICE CENTER. PROBLEM CRANKING IN THE MORNING AND ESPECIALLY IN COLD TEMPERATURES. BRAKE LIGHT COMES ON AND OFF WHILE DRIVING AMONG OTHER SENSORS. VERY DANGEROUS AND MUST BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063928January 20, 2018
SERVICE BRAKES, SUSPENSION, WHEELS
[XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] [XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057317December 29, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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