Dodge Durango Complaints (2021)

208 consumer complaints on file.

#11680906August 15, 2025
EXTERIOR LIGHTING
The daytime running lights are out only on the drivers side of my vehicle. There are multiple other 2021 Durango's in my town that have the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680892August 15, 2025
FUEL/PROPULSION SYSTEM
While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still only crank but not start. We even added fuel to ensure it was not a pickup issue. My wife and I were towed home (we rode in the two truck) after a few hours on side of the road. It appears this fuel pump issue is fairly common. I am out of warranty and will pay for a repair myself. However, this could have been a very serious situation had I not been alert and had the room to maneuver across the lanes. No warning lights or any such thing is present on the dash. Also the car was NOT out of fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676290July 25, 2025
EXTERIOR LIGHTING
2021 Dodg Durango Daytime Running Light (DRL-driver side) failure. Daytime safety lighting affected. Thousands of reported issues (forums, etc.). Happening within only a couple years of purchase/low miles. Light (bulb or LED) cannot be replaced, only $1300 entire headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672469July 10, 2025
BACK OVER PREVENTION
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669414June 26, 2025
UNKNOWN OR OTHER
UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669306June 25, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Cylinders 5 misfire EGR valve malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668392June 22, 2025
UNKNOWN OR OTHER
While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666371June 11, 2025
ENGINE, POWER TRAIN
The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and after verbal and written promises, now I’m left with almost a $20,000 bill and no car and wasting money on rentals. I have filed to BBB and other complaints towards the dealership. I have tons of other people who have had similar problems with this year and model and newer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665511June 7, 2025
STRUCTURE:BODY
I was driving at around 45 MPH when my rear spoiler suddenly detached from my 2022 vehicle. It was only held on by one latch and the wire for the rear camera. This could have caused a serious accident — even a fatal one — if it had come completely off. I looked online and saw that this issue has happened to other owners, and that there is a recall related to this defect. However, when I called Dodge, I was told that since my VIN isn’t listed under the recall, they can’t assist me. This seems incredibly unsafe and unfair, considering the potential for serious injury or death. I will gladly have anyone inspect the spoiler if needed. My car has had no warning or prior issues at all. I bought it new in 2022, and I believe this is a significant safety concern that needs to be addressed. Please advise how Dodge can resolve this issue and ensure my safety. Thank you for your urgent attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663866May 30, 2025
FUEL/PROPULSION SYSTEM
car has trouble turning on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662798May 23, 2025
EXTERIOR LIGHTING
Daytime running lights stopped working at 40,000 miles. Only fix would be to get an entirely new headlight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658089May 1, 2025
POWER TRAIN
The contact owns a 2021 Dodge Durango. The contact stated while driving at various speeds, the message "Switch to Park and select a Gear" was displayed with an audible alarm. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657611April 29, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The daytime running light on the drivers side stopped working. Appears to be a very common problem on 2021 durangos. After inspection of the headlight assembly, it appears the DRL are 2 separate strips which makes it highly unlikely that both LED strips failed at the exact same time. This leads me to believe the issue is electrical. I dont want to replace the headlight assembly with an underlying electrical issue and dodge does not want to take responsibilty and investigate further. They want to replace the headlight assembly. This is an ongoing issue with many durangos and it needs to be properly addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656657April 24, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear brake light got water in it and now the brake light is partially out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654868April 15, 2025
EXTERIOR LIGHTING
The driver's side, daytime running light LED suddenly went off and stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654374April 13, 2025
STRUCTURE:BODY
Rear spoiler flew off on highway as I was on my way to my son‘s [XXX] birthday party with a vehicle full of children. This is a major concern because it could have endanger the people in the vehicle as well as the people outside of the vehicle on the highway. This was a disaster. No one was hurt, but I have full intentions on contacting my attorney. After research there was a recall for 2021 through 2023 on spoilers for the Dodge Durango possibly not being intact and could potentially fly off. I purchased this vehicle with less than 500 miles on it at the end of 2023 December to be exact I was never notified of a recall and after a year and a half later, it happened to me. What should I do and how should I proceed? I have pictures and videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652582April 3, 2025
STEERING
The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651540March 29, 2025
ENGINE
Vehicle cranking but not starting until after turning off car and then starting it again. Happens after short trips and I go to start my car again after 1-2 hrs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651200March 27, 2025
EXTERIOR LIGHTING
DRL’s stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650387March 25, 2025
ELECTRICAL SYSTEM, ENGINE
I have been having issues with the start button, the engine cranking but not turning over. It will crank for 30 seconds, not start, all the lights come on and usually on the second attempt the car will start. Also I have powered off the radio while driving for a second, then the screen will not turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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