Dodge Durango Complaints

312 consumer complaints on file.

#11589326May 17, 2024
EXTERIOR LIGHTING
Driver side day headlight stopped working. Some in the warranty period and some out. A quick search online shows a lot of Durango owners having the same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589207May 16, 2024
EXTERIOR LIGHTING
Drivers side daytime running light is out. Manufacturer defect plenty of dodge Durango vehicles are having the same common issue From 2021-2023 Durangos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588795May 14, 2024
EXTERIOR LIGHTING
Driver's side daytime running light burned out after 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586094April 30, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Water accumulates in the rear light bar. This has caused the LEDs to start flickering. This could cause issues in traffic, especially at night if the LEDs are flickering or not working completely. This issue is well known in the Durango community. Mopar is also aware of this. I can always see some water in the light bar after every rain. This vehicle has not been inspected by anyone yet. There are no warning lights associated with this issue. I first noticed the water after owning the vehicle for about 1 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585692April 28, 2024
EXTERIOR LIGHTING
The driver's side Daytime Running Lights (DRL) no longer operate. It is available for inspection. DRL have become a regular safety feature to improve visibility in daylight hours. I have not taken it to a dealer, as I do not want to be charged hundreds of dollars in "labor" for them to tell me it doesn't work. I have done research online in Forums and on YouTube, and have confirmed that there are numerous people with the same year, make and model who's driver's side DRL have stopped working just before or just after the 36,000/3 years. For example, my car has 46,000 miles on it when the DRL stopped working. Other's on the Forums who have had their vehicle inspected by the dealerships have confirmed that the entire light assembly needs to be replaced, at a cost of $1300, not including labor. There were no warning lamps or indications that the light went out, I saw my reflection in another car that was in front of me. There is no reason for an LED DRL to go bad after less than years and/or 46,000 miles and the owner then expected to buy a replacement part that costs $1300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585208April 25, 2024
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
April del 2022 manegava a velocidad mínima y kise frenar y no agarro bien los frenos y terminé pegándole a una moto enfrente de mi
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11585015April 24, 2024
FUEL/PROPULSION SYSTEM, ENGINE
When adding fuel it stops all the time it’s almost impossible to fill the tank, Also lagging in the engine when taking off .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582282April 11, 2024
UNKNOWN OR OTHER
SOS Emergency notification service does not work. Unable to call or be located if an accident or emergency occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578160March 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle—unable to turn off at any point and eventually quit on its own. The only way to be replicated is roughly after being idle for 30 minutes- and then having the car turned off and on again. Or by happening randomly-at a stop light with the auto start feature turned on. This provides a hazard as there is moving traffic and the car can stall or not start in time. The vehicle is currently at the dodge dealership getting repaired however there are multiple complaints about this happening on many website forums. Unknown if the issues was reproduced by dealer, however they ran a test and determined the fuel pump was running lower than the specified PSI as per the manufacturer—but I never got the true reading. Unknown if the dealership went into detailed inspection of fuel pump. There are no warning lamp signs or any codes sent through the OBD II monitor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577015March 12, 2024
EXTERIOR LIGHTING
Headlight assembly’s short out causing blinkers not to work. This is for the 2021 and up Durango’s. I am on my 2nd headlight assembly replacement. I know other 2021+ Durango owners that have the same issue and I also see multiple newer Durango’s on the road with the same issue. Consumers should not have to pay out of pocket for this repair as it is apparently a common and known issue that cost thousands to fix. Dodge needs to make this right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570955February 9, 2024
EXTERIOR LIGHTING
The liftgate light assembly (racetrack light) has defective gaskets which have allowed water to enter the assembly. The light now has a short resulting from the water and randomly flashes or goes out. This is troubling when following the vehicle as you cannot tell if it is a brake light coming on, hazards, or what the purpose of the random flashing light is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569393February 1, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
We have been to the dealership multiple times about the electrical issues that we are having with the vehicle. The dealership has not been able to correct the issue so we are pursuing the lemon law. We received an offer from Dodge to buy this vehicle back but they are not being reasonable with the amount they are willing to give. We would not be going through this if it wasn’t for the electrical issues that we are having therefore we do not feel like we should be penalized for something that we cannot control. We are scared that the vehicle will catch fire due to all of the electrical issues that we have with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569121January 31, 2024
EXTERIOR LIGHTING
Water intrusion into the rear taillights causing LED assembly to burn out. This potentially renders the vehicle not visible to other drivers at night time without running lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562557December 29, 2023
ENGINE
My engine failed with no notice while driving on the interstate leaving me coasting under no power leading to a very unsafe situation being that was no prior warning. The engine failure was under normal highway driving speeds. The dealership said that it was a catastrophic engine failure which brings up possibly a risk of fire the vehicle only has 24K miles on the odometer so very immature failure. Note** After talking to several other Durango SRT owners several have had the same engine failure concern. I don't have total stats on this but to me there has to be a design flaw that could lead a motorist to be put in an unsafe situation. I will upload supporting documentation later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562011December 27, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision service warning came on me vehicle when there was nothing near my car and the weather was only slight rain. Why hasn’t this issue been a recall when I’ve read dozens of other complaints for this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557760November 30, 2023
STRUCTURE
The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, he smelled a gasoline odor in the interior of the vehicle. As a result, the contact started to feel physically ill, potentially compromising his health. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V115000 (Structure), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557257November 28, 2023
AIR BAGS
The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was filed. The vehicle was towed to a lot. The contact's mother sustained arm and neck inquires. Medical attention was needed. The contact's mother received medical attention. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11557122November 27, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Headlight Assembly DLR failures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555128November 14, 2023
ENGINE
On 11/4/2023 I turned off my Durango. 10 minutes later I turn it on and it makes a clicking noise and wouldn't turn over. After 10 attempts to start I let it rest for the evening. The following day 11/5/2023 I try to restart and it stalled. After 5 more attempts the vehicle stalled after 10 Seconds each time. 11/6/2023 I contacted my insurance company to have my vehicle towed because it wasn't drivable to the local dodge dealership. After 4 days they diagnosed the problem as an Egr valve. They contacted other dealerships to purchase one and there wasn't any available. They also said that the part is on back order with no date for the future. Prior to the Durango refusing to start there was no warning lights on. The vehicle died in my relatives yard thankfully and not during operation otherwise it could have been fatal. The problem has been confirmed by the local dodge dealership and is available at that location for inspection. I have no documentation yet as it's still sitting at the dealership waiting for the back ordered part to magically arrive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551987October 26, 2023
EXTERIOR LIGHTING
The driver side DRL has gone out. Passenger DRL is working perfect. Looked at dodge forums to see if others are having the same problem and there is MANY of the same complaints!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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