Chrysler Town and Country Complaints (2003)

245 consumer complaints on file.

#10445956January 30, 2012
FUEL SYSTEM, GASOLINE
2003 CHRYSLER TOWN AND COUNTRY VAN. WHEN REFUELING GAS WILL SHOOT BACK OUT AFTER REFUELING HAS BEGAN. NUMEROUS TIMES I HAVE HAD GAS SPLASHBACK ONTO MY PERSON. THE TANK IS EXTREMELY SLOW TO FILL AS NO MATTER WHAT POSITION THE GAS NOZLE IS INSERTED IN THE FILLER TUBE THE AUTOMATIC SHUT OFF IS ACTIVATED ON THE NOZZLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444497January 19, 2012
STEERING
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE POWER STEERING MADE A LOUD WINDING NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC. THE MECHANIC PERFORMED A DIAGNOSTIC, BUT THE CONTACT COULD NOT RECALL THE NAME OF THE PART THAT CAUSED THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 02/15/12*LJ UPDATED 02/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439336December 11, 2011
STRUCTURE:BODY, VISIBILITY
FIRST INCIDENT 12/02/2011, APPROX 10:00AM, TEMPERATURE APPROX 40 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - WHILE SITTING AT STOP SIGN REAR WINDOW/GLASS EXPLODED LEAVING A (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF GLASS. REAR GLASS WAS COMPLETELY CRACKED/SPIDERED ALL THROUGHOUT WINDOW. REAR DEFROST NOT ON. POLICE CALLED TO SCENE, LOOKED IN AND AROUND VEHICLE BUT NOT OBJECTS FOUND THAT MIGHT HAVE HIT THE WINDOW. JUST EXPLODED ON ITS OWN. NO PRIOR REPLACEMENT AS FAR AS WE KNOW. WINDOW REPLACED AND PAID FOR BY INSURANCE COMPANY UNDER COMPREHENSIVE COVERAGE.SECOND INCIDENT 12/11/2011, 8:00PM, TEMPERATURE 34 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - VAN PARKED IN FRONT OF HOME. HEARD A SMALL EXPLOSION WITH GLASS SHATTERING. FOUND REAR WINDOW/GLASS EXPLODED AGAIN ALMOST EXACTLY AS IT DID BEFORE. TEMPERATURE 34 DEGREES F. SIZE OF HOLE IS ABOUT THE SAME (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF WINDOW. NO OBJECTS FOUND AROUND OR INSIDE THE VAN THAT MAY HAVE STRUCK THE REAR WINDOW/GLASS. WILL CONTACT INSURANCE COMPANY IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430910October 20, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428650October 6, 2011
STEERING:COLUMN, STEERING
2003 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES STEERING UP/DOWN CONTROL MECHANISM STOPPED FUNCTIONING *TGW THE CONSUMER STATED WHEN HE REMOVED THE FAIRING COVER AT THE BACK OF THE STEERING COLUMN, THE ONE-PIECE SLIDE ASSEMBLY SHOWED A BREAKING POINT. WHEN THE CONTROL PIN REACHED THE GROOVED AREA OF THE TOOTHED ASSEMBLY, IT CAUSED THE UPPER SECTION TO SPRING UP, ALLOWING UP AND DOWN ADJUSTMENT. WHEN THE DESIRED UP/DOWN ADJUSTMENT WAS REACHED, THE CONTROL LEVER WAS RELEASED, ALLOWING THE SLIDE ASSEMBLY TO MOVE BACK OUT OF THE GROOVE WHERE THE UPPER ARMS ENGAGED THE TEETH ON THE LOWER TOOTHED ASSEMBLY TO THE DESIRED POSITION. DUE TO THE CONTROLLED PIN ROTATION/MIGRATION TO THE RIGHT, POSSIBLY CAUSED BY LACK OF LUBRICANT, WHEN THE PIN BECAME DISENGAGED FROM THE LEFT SIDE OF THE ASSEMBLY AND WHEN THE CONTROL LEVER WAS ENGAGED TO ADJUST UP/DOWN, THE CONTROL ASSEMBLY BECAME INOPERATIVE AND THE LEFT SIDE OF THE SLIDE ASSEMBLY BROKE. NOW WHEN THE CONTROL LEVER IS PULLED, THE BROKEN LEFT SIDE OF THE SLIDE ASSEMBLY MOVES BACK FREELY WITHOUT ENGAGING THE TOOTHED ASSEMBLY. THE LUBRICANT THAT WAS APPLIED AT INITIAL ASSEMBLY IS NOW DRIED AT CRITICAL POINTS, THE CONTROL ARM, PIVOT POINT AND THE GROOVED SLIDE AREA BETWEEN THE CONTROL PIN AND THE UPPER SECTION OF THE TOOTHED ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428452October 4, 2011
EXTERIOR LIGHTING
HEADLIGHTS TURNED OFF WHILE DRIVING. VERY DANGEROUS. HAS HAPPENED MULTIPLE TIMES. VERY SCARY DRIVING ON INTERSTATE AT NIGHT IN RAIN IN TRAFFIC. HAD TO PULL OVER. FLICKERING THE SWITCH ON AND OFF GOT THE HEADLIGHTS BACK ON. ONLY TO GO OUT AGAIN AND AGAIN... AND AGAIN. I WAS CONCERNED THE PERSON IN FRONT OF ME THOUGHT I KEPT TURNING MY HEADLIGHTS OFF FOR SOME REASON BUT I COULD NOT CONTROL THEM. NOW SOMETIMES WHEN I TURN MY CAR OFF, THE BELLS RING BECAUSE IT THINKS THE LIGHTS ARE ON SO I MUST TOGGLE THE SWITCH TO STOP THAT. VERY FRUSTRATING AND VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425251September 13, 2011
EXTERIOR LIGHTING
HEAD LIGHTS TURN OFF WHILE DRIVING. I JUST GUESSED ON THE DATES AS IT HAPPENS SO FREQUENTLY. THEY DO NOT TURN BACK ON WHEN I TURN THE SWITCH, IT TAKES SEVERAL TRIES TO GET THEM BACK ON. AND MANY TIMES I NEED TO PULL OVER AND TURN THE CAR OFF AND RESTART FOR THE HEAD LIGHTS TO TURN BACK ON. THIS IS EXTREMELY DANGEROUS WHILE DRIVING 75 MPH ON THE INTERSTATE IN THE BLACKNESS OF NIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423222September 4, 2011
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421296August 24, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE BAD ODOR FROM THE INTERIOR CARPET OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE A/C CONDENSOR HAD A LEAK FROM THE DRIP PIPE AT THE FIREWALL. THE LEAK WAS FLOWING INTO THE VENT OPENING AND CAUSING MOLD TO GROW ON THE INTERIOR CARPET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421937August 22, 2011
EXTERIOR LIGHTING
DRIVER'S TAIL LENS FELL OFF WHILE DRIVING AT 65 MPH ON THE WAY TO LUBBOCK TX. IT IS NOT HIT OR DAMAGED IN ANY SHAPE OR FORM. THE GLUE SIMPLY FAILED HOLDING LENS ONTO TAIL LIGHT ASSEMBLY. THIS NEEDS TO BE SCREWED OR RECALLED FOR IMPROPER INSTALLATION. DEALER WANTS APPROXIMATELY $320. FOR PART AND DOES NOT INCLUDE INSTALLATION. I GOOGLED THIS ISSUE AND THERE ARE SEVERAL COMPLAINTS ON THE WEB. THIS IS A HAZARD WHILE DRIVING AT NIGHT AS IT BLINDS DRIVERS BEHIND ME AND MOST LIKELY COULD GET A TICKET FROM POLICE DEPARTMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413602July 19, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
2003 CHRYSLER TOWN AND COUNTRY POWER STEERING ASSIST HOSE RECALL NOTICE WAS NEVER SENT TO CURRENT AND ORIGINAL OWNER, JUST FOUND OUT RECENTLY THAT A RECALL WAS ISSUED IN 2004. THE OWNERS VEHICLE BROKE DOWN ON HIGHWAY IN 2009 DUE TO THIS PROBLEM AND OWNER PAID LOCAL GARAGE TO FIX, BUT VEHICLE POWER STEERING STILL IS MAKING NOISE AND NEEDS TO HAVE RECALL WORK THAT OWNER DIDN'T KNOW ABOUT. VIN # WAS CHECKED ON CHRYSLER WEBSITE AND NO RECALL NOTICE WAS POSTED ABOUT THIS RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412533July 8, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E400.1, E100.1, E100.3, E100.4, E100.5 DEALERSHIP CAN NOT DIAGNOSE OR REPAIR ISSUES, WHICH HAPPEN WHILE DRIVING, OFTEN THE CAR STALLS AND WILL NOT RESTART IN TRAFFIC. NUMEROUS INTERNET REPORTS OF SAME PROBLEM BY MANY PEOPLE. (SEE EDMUNDS.COM, UNDER TOWN & COUNTRY ELECTRICAL PROBLEMS) SUGGESTED REPAIRS ARE RE-SOLDERING OF CIRCUIT BOARD COLD SOLDER JOINTS IN CLUSTER BOARD, AND REPLACEMENT OF THE CLUSTER BOARD. RECOMMEND A SAFETY RECALL OF TOWN & COUNTRY'S AND VOYAGERS FROM 2000-PRESENT TO INSPECT FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410689July 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER CIRCUIT BOARD FAULTY, CAUSES CLUSTER FAILURE, ENGINE CUT-OUTS AND ELECTRICAL ISSUES THROUGHOUT CAR MODULES. POSSIBLE FIRE DUE TO FAULTY SOLDER JOINTS ON CIRCUIT BOARD, WIRING OVERHEATING. MULTIPLE PARTIES HAVE BEEN REPORTING THIS ISSUE FOR YEARS, SEE EDMUNDS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396589April 17, 2011
AIR BAGS
AFTER IGNITION AIR BAG LIGHT COMES ON. WILL GO OFF INTERMITTENTLY, BUT FOR THE MOST PART IT IS ON ALL THE TIME! 2003 T & C LX WITH A 3.8 ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376931January 17, 2011
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADLIGHTS / TAILLIGHTS CAME ON AUTOMATICALLY - NO ABILITY TO TURN OFF, EXCEPT WITH IGNITION SWITCH. REPAIRED BY DISCONNECTING BATTERY FOR FIVE MINUTES, RESET SYSTEM ALL FUNCTIONS RESTORED TO NORMAL. SAFETY ISSUE: LOSS OF WINDSHIELD WIPERS / BRAKE LIGHTS / UNKNOWN IF AIRBAGS SYSTEM AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366392November 16, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BLOWER MOTOR) LAST YEAR. THIS SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS AND NO RECALL? FOR NOT HAVING DEFROSTERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365658November 14, 2010
ELECTRICAL SYSTEM
CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY COUPLE OF MINUTES. 5. FUEL LEVEL ALARM GOES OFF AND FALSE LOW LEVEL INDICATED. 6. VEHICLE PERIODICALLY WON'T START, BUT AFTER SECOND TRY STARTS NORMALLY. 7. SPEEDOMETER NEEDLE PEGS AGAINST BACK OF STOP PIN, ALL ELSE RETURNS TO NORMAL OPERATION. 8. ACCELERATION IS SLOW TO RESPOND, LAGS ABOUT A SECOND. 9. PERIODICALLY MISSES AND TRIES TO STALL AT HIGHWAY SPEED, DURING ACCELERATION. 10. ABS AND BRAKE LIGHT FREQUENTLY ILLUMINATE. RECENTLY HAD REAR BRAKES REBUILT, AND COMPLETE REPLACEMENT OF FRONT BRAKE SYSTEM AT 90,000 MILES. 11. CYCLE RESTARTS WHEN USING TURN SIGNALS, TURNING ON HEADLIGHTS OR A/C. 12. ABLE TO RESET INSTRUMENT CLUSTER BUY HOLDING IN TRIP MILEAGE RESET AFTER SHUTDOWN, BUT PROBLEM RECURS. SAME PROBLEM NOW 1 YEAR OLD. NO TECHNICIAN CAN FIGURE IT OUT. REMAINS IN THIS CONDITION FOR DAYS OR WEEKS, THEN EVERYTHING RETURNS TO NORMAL OPERATION. SOMETIMES IT IS NORMAL FOR A FEW DAYS THEN THE CYCLE RESTARTS. IT ALWAYS FOLLOWS THE SAME ORDER OF EVENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364301November 6, 2010
ELECTRICAL SYSTEM
2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUNKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359998October 11, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE ELECTRICALLY OPERATED DOOR DOES NOT LATCH AFTER CLOSING. DOOR DOES NOT ALWAYS DISPLAY TO DRIVER THAT IT IS NOT LATCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359296October 5, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO SEPARATE OCCASIONS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT CONTROL MODULE, BODY CONTROL MODULE AND LIGHT SWITCH MODULE WERE REPLACED. THE REPAIR CORRECTED THE ELECTRICAL PROBLEM AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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