Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10444007January 17, 2012
ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE, MY CAR'S DASH BOARD STARTED GOING HAYWIRE. ALL GAUGES (EXCEPT FUEL AND TEMPERATURE) WOULD DROP DOWN TO ZERO FOR A SECOND, AND THEN GO RIGHT BACK UP TO WHERE THEY SHOULD BE. THE CAR NEVER ACTUALLY STALLED, BUT ACTED A COUPLE TIMES LIKE IT MIGHT. I GAVE IT A LITTLE EXTRA GAS AND IT KEPT RUNNING. THIS CONTINUED FOR THE ENTIRE TRIP ON THE INTERSTATE. (APPROXIMATELY 100 MILES.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444305January 17, 2012
EXTERIOR LIGHTING
I WAS DRIVING ON A 2-LANE ROAD, LIGHT SNOW COMING DOWN GOING AROUND 45 MPH WHEN THE HEADLIGHTS WENT OUT. TOTAL DARKNESS! I HAD BEEN DRIVING FOR ABOUT 25 MINUTES. IF THERE WOULD HAVE BEEN A CAR BEHIND ME I WOULD HAVE BEEN IN AN ACCIDENT. I STOPPED, TURNED OFF THE ENGINE, RESTARTED THE CAR AND THE HEADLIGHTS CAME ON. I DROVE ANOTHER 7 TO 10 MILES AND THE HEADLIGHTS STARTED FLASHING. AGAIN, I STOPPED, TURNED OFF THE ENGINE, RESTARTED THE CAR, BUT THIS TIME I KEPT THE DIMS ON. I HAD BEEN USING THE WIPERS TO CLEAR SNOW OFF THE WINDSHIELD AND ALSO MY BRIGHTS AND DIMS FOR ON-COMING TRAFFIC. I DROVE BACK HOME WITH ONLY MY DIMS ON.....LIGHTS WENT OUT 2 MORE TIMES. I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE. IS IT GOING TO TAKE A FATALITY BEFORE SOMETHING IS DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443900January 16, 2012
FUEL SYSTEM, GASOLINE
THE FUEL LINE/PRESSURE REGULATOR ASSEMBLY HAS BEEN REPLACED FOR THE THIRD TIME BECAUSE THE PRESSURE REGULATOR LEAKS, SPRAYING GAS ON THE FIREWALL. INCLUDING THE ORIGINAL PART, THIS IS NOW THE FOURTH ASSEMBLY IN THIS VEHICLE. WE HAVE HAD THE SERVICE PERFORMED AT AN INDEPENDENT FACILITY, NOT CHRYSLER, BUT THE PARTS HAVE BEEN PURCHASED FORM CHRYSLER. MY SERVICE TECH SAYS HE REPLACES 50 OR 60 OF THESE PER YEAR. THIS IS A POTENTIALLY DANGEROUS PROBLEM. WHEN THE ASSEMBLY FAILS, THE ODOR OF GAS PERMEATES THE INSIDE OF THE VEHICLE AND IS VERY STRONG OUTSIDE THE VEHICLE. THIS VEHICLE ONLY HAS 55000 MILES ON IT AND THE FIRST REPLACEMENT WAS AT ABOUT 40000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443304January 10, 2012
STEERING, SUSPENSION
I PURCHASED MY 2007 PT CRUISER USED IN 2007/8 I HAVE DRIVEN IT AND IT IS IN NEED OF BUSHINGS, TIE RODS AND OTHER THINGS UNDER THE CAR. THE MOTOR IS FINE. I FOUND OUT THAT THIS IS A COMMON THIMG FOR THE PT CRUISERS. I THINK IT IS A DEFECT AND SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443368January 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE GAUGES AND WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443160January 9, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
DATE: JANUARY 9, 2012 CURRENT CASE FILE #[XXX]; PREVIOUS CASE FILE #[XXX]. TO DATE, CHRYSLER DEALERSHIPS HAVE NOT BEEN ABLE TO DIAGNOSE AND CONSEQUENTLY FIX A RECURRING STALLING PROBLEM WITH THE ABOVE REFERENCED VEHICLE; A PROBLEM THAT FIRST OCCURRED IN OCTOBER OF 2010. THE MCKINNEY DEALERSHIP IN EASLEY, SC FIRST ATTEMPTED A FIX, THEN THE BIG O DEALERSHIP IN GREENVILLE, SC (TWICE), AND MOST RECENTLY THE BENSON DEALERSHIP IN GREER, SC. OVERALL, THE VEHICLE HAS BEEN OUT OF SERVICE 3 WEEKS AND 2 DAYS WHILE AT THESE DEALERSHIPS. MCKINNEY'S ATTEMPT OCCURRED WHILE THE VEHICLE WAS UNDER THE CHRYSLER EXTENDED WARRANTY. BIG O AND BENSON'S ATTEMPTS HAVE BEEN MADE AFTER THE EXPIRATION OF THE WARRANTY (FROM TIME, NOT MILEAGE), AS A FOLLOW UP TO A PRE-EXISTING CONDITION. MEANWHILE, BETWEEN ATTEMPTED FIXES THE VEHICLE POSES A SAFETY HAZARD, ACTUALLY PUTTING CHRYSLER AT A LIABILITY RISK. A STALLING VEHICLE IN HEAVY, FAST MOVING TRAFFIC HAS A HIGH POTENTIAL OF CREATING AN ACCIDENT, AN INJURY, OR EVEN A DEATH. IN REALITY A VERY SERIOUS ACCIDENT ALMOST OCCURRED RECENTLY ON INTERSTATE 26 IN HENDERSONVILLE, NC AS A TRACTOR TRAILER WAS FOLLOWING THE VEHICLE WHEN IT WENT INTO A STALL. FORTUNATELY, THE SHOULDER OF THE HIGHWAY GAVE AN ESCAPE ROUTE FROM BEING RUN DOWN. WIDE SHOULDERS ARE NOT ALWAYS AVAILABLE FOR ESCAPE. ADDITIONALLY, WITHIN THE TIME FRAME BEGINNING IN 2010, WE HAVE NOT BEEN OFFERED AN OPPORTUNITY TO SPEAK WITH A CHRYSLER AREA REPRESENTATIVE AND HAVE NOT HAD THE BEST CO-OPERATION FROM THE CHRYSLER CASE MANAGERS IN AUBURN HILL, MI. WITHOUT CHRYSLER OFFERING THE OPTIONS OF FIXING , TRADING OR BUYING BACK THE VEHICLE, WE MUST EXERCISE OTHER OPTIONS AVAILABLE TO US. NOTE: THIS VEHICLE WAS PURCHASED NEW AND I HAVE BEEN THE ONLY OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443243January 9, 2012
VISIBILITY
WIFE LEFT HOUSE AT 4:45PM (NEAR DUSK) DURING RAIN. SHE GOT 2 1/2 MILES AWAY, PHONED AND SAID WIPERS ON 2006 PT CRUISER HAD STOPPED WORKING. WENT TO MEET HER ON SIDE OF ROAD AND DROVE CAR BACK TO HOUSE, HER IN FRONT OF ME WITH OUR FLASHERS ON, WHILE THE RAIN HAD SLACKED, BUT NOT COMPLETELY STOPPED. THE WIPERS WILL COME ON VERY SLOWLY AND EVENTUALLY STOP, IF I JIGGLE THE WIPER CONTROL AND TURN SIGNAL AT THE SAME TIME. I'VE CHECKED THE INTERNET AND IT SEEMS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE. I DO BELIEVE THIS WARRANTS A RECALL, AS THIS COULD LEAD TO A VERY SERIOUS OR DEADLY ACCIDENT. I DON'T KNOW HOW MANY COMPLAINTS IT TAKES BEFORE SOMETHING IS DONE, BUT IT NEEDS TO BE DONE SOON. I HAVEN'T TAKEN THIS CAR TO A MECHANIC YET AS WE HAVE OUR OLD FORD PICKUP TO DRIVE ON RAINY DAYS, THANK GOD!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442627January 6, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE HEARD A BANGING NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE STEERING RACK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442440January 4, 2012
TIRES, TIRES:TREAD/BELT
ALL 4 MICHELIN HYDROEDGE TIRES ON THE VEHICLE BEGAN SEPARATING TREAD FROM SIDEWALL AFTER LESS THAN 2 YEARS AND 14000 MILES USE. PHOTO DOCUMENTATION IS AVAILABLE. THE RETAILER AND MANUFACTURER HAVE REFUSED TO HONOR ANY WARRANTY, CONSUMER HAS REPLACED TIRES DUE TO SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441611December 29, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT WAS TRAVELING 45 MPH AND EXITING THE HIGHWAY FROM AN OFF RAMP. THE STEERING WHEEL WAS TURNED, BUT THE WHEELS ON THE VEHICLE REMAINED STRAIGHT. THE FAILURE CAUSED THE CONTACT TO CONTINUE TRAVELING STRAIGHT UNTIL CRASHING INTO A LIGHT POST. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY FOR INSPECTION. TWO PASSENGERS WERE INJURED. THE FAILURE WAS NOT INSPECTED AND IT HAD NOT BEEN DETERMINED AS TO WHY THE WHEELS DID NOT TURN. THE FAILURE AND THE CURRENT MILEAGES WERE 82,052.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10441354December 27, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 25 MPH WHEN THE FOG LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE SWITCH FOR THE FOG LIGHTS NEEDED TO BE REPLACED. THE THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441059December 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED THREE TIMES WITHOUT WARNING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440451December 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2005 CHEVROLET PT CRUISER. THE CONTACT STATED THAT SHE COULD SMELL SMOKE INSIDE OF THE VEHICLE WHILE DRIVING. THE DEALER DIAGNOSED THAT THE FUEL LINE WAS DEFECTIVE. THE VEHICLE WAS REPAIRED NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10439847December 14, 2011
SUSPENSION
MY PT CRUISER CONVERTIBLE STARTED MAKING A THUMPING NOISE WHEN I WOULD TURN. THE NOISE WOULD COME FROM THE FRONT PASSENGER SIDE. LIMPED IT TO LES SCHWAB AND WAS TOLD I NEEDED TO REPLACE STRUTS AND SOME PLATE THING THAT GOES ON TOP. I WILL HAVE TO $750.00 OUT OF POCKET. I HAVE READ NUMEROUS COMPLAINTS AND BELIEVE THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438488December 4, 2011
VISIBILITY
WHILE DRIVING TO WORK IN THE RAIN THE WIPERS STOPPED MID CYCLE, WHEN I MADE ADJUSTMENTS ON THE COLUMN CONTROL THE WIPERS WENT INTO LOW SPEED MODE AND WOULD ALSO WORK IN THE HIGH SPEED MODE, HOWEVER THE WIPERS WOULD NOT STOP WORKING UNTIL SEVERAL TRIES TO TURN THEM OFF WORKED. THE PROBLEM CONTINUED TO PRESENT IT'S SELF AND AT ONE POINT THE WIPERS CONTINUED TO RUN WITH THE KEY IN THE "OFF" POSITION. I MADE AN APPOINTMENT WITH DICK HANNAH CHRYSLER IN VANCOUVER , WA ON 3 DEC 2011 WHERE THE PROBLEM WAS FOUND TO BE IN THE T.I.P.M (FAULT CODE B3205) . I HAVE MADE ARRANGEMENTS TO HAVE THE T.I.P.M REPLACED BY THIS DEALER WHEN THEY GET THE T.I.P.M REPLACEMENT FROM CHRYSLER (5 DAYS OUT). THE COST OF THIS PROBLEM CAUSED BY ONE CIRCUIT OF THE T.I.P.M IS $840.00 AND THERE IS NO WAY TO HAVE THE ONE CIRCUIT REPLACED OR REPAIRED ON THE DEFECTIVE UNIT IN THE PT CRUISER. THE COST OF THIS PROBLEM IS ONLY ONE ISSUE IN THIS MATTER THE MAJOR ISSUE IS SAFETY CAUSED BY THE DISTRACTION OF ATTENTION WHEN THE PROBLEM PRESENTS ITSELF WHILE THE VEHICLE IS BEING DRIVEN. THERE ARE MANY SITES ON THE INTERNET THAT HAVE INFORMATION REGARDING THE T.I.P.M FAILURE ON CHRYSLER VEHICLES WHICH INDICATES A SAFETY PROBLEM WITH THE T.I.P.M. I FEEL THAT THIS MATTER SHOULD BE LOOKED INTO AS IT IS A POTENTIAL SAFETY HAZARD WAITING TO PRESENT LOSS OF VISIBILITY AND DISTRACTION OF ATTENTION IN REGARD TO SAFE OPERATION OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437813November 30, 2011
STEERING
TL* THE CONTACT OWNS A 2010 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND TURNING, THE STEERING COLUMN WOULD EMIT A LOUD NOISE AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANUEVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE POWER STEERING RESERVOIR WAS SEVERELY RUSTED AND CAUSED A LEAK. THE POWER STEERING RESERVOIR NEEDED TO BE REPLACED AS A RESULT. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437481November 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 25 MPH WHEN THE INTERIOR INSTRUMENT PANEL LIGHTS FAILED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIR. THE REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V288000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436795November 22, 2011
SUSPENSION, SEATS
FRONT CONTROL ARM BUSHINGS NEED TO BE REPLACED. CAR HAS ONLY 39,000 MILES ON IT. I PURCHASED THIS VEHICLE USED AS A RENTAL RETURN WITH ONLY 389 MILES ON IT. SEEMS THAT THE BUSHINGS SHOULDN'T BE GOING OUT WITH LESS THAN 40,000 MILES ON A VEHICLE. VEHICLE HAS HAD ALL REQUIRED MAINTENANCE AND NEW TIRES - I BABY THIS CAR. ALSO, PANEL WITH CONTROLS ON LEFT SIDE OF DRIVERS SEAT HAS DETACHED. I HAVE TRIED TO REATTACH MANY TIMES WITH NO SUCCESS. I WILL NEED TO BRING TO THE DEALERSHIP TO FIX. UNFORTUNATELY BOTH OF THESE ITEMS HAPPENED JUST AFTER MY 36/36 WARRANTY WAS UP AND IS NOT COVERED BY MY LIFETIME POWERTRAIN WARRANTY. HAVE BEEN QUOTED NEARLY $1000 TO FIX BOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436317November 18, 2011
SEATS
TL* THE CONTACT OWNS A 2005 PT CRUISER TURBO CONVERTIBLE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE, WHILE THE VEHICLE WAS TURNED OFF. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FIRE DEPARTMENT FILED A REPORT AND DIAGNOSED THAT THE SEAT HEATER IGNITED THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10436370November 18, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE AN ATTEMPT TO DIAGNOSE THE FAILURE, BUT THE CONTACT REFUSED. THE MANUFACTURER WAS NOT CONTACTED. A LOCAL MECHANIC MADE AN ATTEMPT TO REPAIR THE DEFECT ALSO BUT THE FAILURE RECURRED. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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