Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10596578June 6, 2014
STEERING
I PURCHASED A USED PT CRUISER THAT DROVE FINE UNTIL THE COMPONENTS NEAR THE POWER STEERING HOUSE TOUCHED AND CREATED A MAJOR LEAK AND CAUSED MY CAR TO SMOKE VERY BADLY CLOSE TO CAUSING A FIRE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596219June 4, 2014
ELECTRICAL SYSTEM, ENGINE
AFTER DRIVING FOR ABOUT 5 MINUTES AND GOING ABOUT 35 MPH THE LIGHTS ON THE INSTRUMENT PANEL WENT ON AND ALL THE GAUGES WENT TO ZERO. I DIDN'T TOTALLY LOST POWER BUT SLOWED DOWN AND THE GAUGES POPPED BACK AND THE INSTRUMENT LIGHTS CAME BACK ON. IT HAS CONTINUED TO RUN OK FOR THE LAST 3 DAYS. TOOK IT TO THE DEALER AND WAS TOLD NOTHING COULD BE DONE UNLESS THEY COULD DUPLICATE THE PROBLEM. THIS EXACT SAME THING OCCURRED ON SEPTEMBER 8, 2013 AT A MILEAGE OF ABOUT 39,100. THE CAR HAS RUN OK SINCE UP TO THIS LATEST INCIDENT ON JUNE 1, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595824June 3, 2014
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ALL DASH LIGHTS GOING CRAZY, CAR ENGINE SHUT DOWN, DRIVING APPROX. 55 MILES PER HOUR. THIS HAS HAPPENED APPROXIMATELY 3 TIMES. TOOK TO CHRYSLER DEALERSHIP. UNABLE TO REPLICATE THE PROBLEM. I WAS DIRECTLY IN FRONT OF 18 WHEELER WHEN ENGINE JUST SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595888June 3, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE P205/55/R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VIOLENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A BUBBLE HAD DEVELOPED ON THE PASSENGER FRONT TIRE TREAD. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE FRONT PASSENGER SIDE TIRE TREAD BELT WAS SEPARATING AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 30,000 AND THE VEHICLE FAILURE MILEAGE WAS 90,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595644June 2, 2014
ENGINE
DRIVING AT 35MPH. SUDDENLY THE ENGINE SHUT OFF. THE CAR COASTED/ROLLED DOWN-HILL FOR 1.5 BLOCKS. I STOPPED AT THE FIRST RED LIGHT. THE CAR WOULD NOT RE-START. IT BEGAN TO CRANK BUT WOULD NEVER TURN THE ENGINE OVER. CHECKED THE OIL STICK AND THERE WAS NO (ZERO) OIL ON THE STICK. WE ADDED 4 QUARTS OF OIL. THE OIL DID NOT LEAK OUT OF THE CAR. WE LET THE ENGINE COOL AND TRIED TO START THE CAR. IT WOULD NOT START, IT CRANKED AGAIN BUT DIDN'T TURN OVER. I HAD THE CAR TOWED TO THE MECHANIC SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595288May 31, 2014
ENGINE, FUEL/PROPULSION SYSTEM
I FIRST SENT THIS COMPLAINT ON MAR 7, 2014 AND RECEIVED AN EMAIL REPLY ACKNOWLEDGING IT, BUT SINCE HAVEN'T HEARD ANYTHING. IS MY COMPLAINT BEING TAKEN SERIOUSLY? IT IS A SERIOUS COMPLAINT AS FOLLOWS: ON FEB 5, 2014, MY 2001 PT CRUISER SHUT DOWN WHILE IT WAS BEING DRIVEN DOWN A BUSY STREET. IT DIDN'T MAKE A SPUTTER OR A SOUND, IT JUST DIED. LUCKILY, IT COASTED LONG ENOUGH FOR ME TO PULL OFF ONTO A QUIETER STREET AND UP AGAINST A CURB. WE HAD IT TOWED TO THE AUTOMOTIVE SHOP THE EXPLANATION FOR THE MOTOR SHUTTING DOWN WAS ALARMING. THE AUTOMOTIVE TECH REPORTED THE CRANKSHAFT POSITION SENSOR NEEDED REPLACING. AS I UNDERSTAND, WHEN THIS SENSOR GOES BAD, THE ENGINE AUTOMATICALLY SHUTS DOWN. WITH NO WARNING. I HAD GAS IN MY PT. I DON'T THINK PEOPLE KNOW ABOUT THIS; THE TECH SAID MOST CARS THAT ARE 'NEWER' (AS FAR BACK AS 2002, AT LEAST) HAVE THIS SENSOR. THIS IS A SERIOUS SAFETY CONCERN AND APPEARS TO BE WIDESPREAD. I LOOKED THROUGH EVERY PAGE OF MY 2001 PT CRUISER OWNER'S MANUAL AND DIDN'T FIND ANY INDICATION THAT THERE WOULD BE A PROBLEM LIKE THIS OR THAT THE CRANKSHAFT POSITION SENSOR SHOULD BE TESTED REGULARLY, IF IT COULD BE TESTED, THAT IS. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WOULD BE DOING THE PUBLIC A LIFESAVING SERVICE TO LOOK INTO THE DANGER OF THIS FAILED DESIGN, NOT TO JUST REPLACE THEM IN ALL CARS WITH A NEW ONE, BUT WITH ONE THAT IS NOT DESIGNED TO FAIL AT THE RISK OF THE DRIVE AND ANYONE ELSE IN THE VICINITY WHEN A MOVING CAR DECIDES TO JUST SHUT DOWN. WITH NO WARNING. THERE IS NOT A TIME FRAME FOR THIS PART TO FAIL, BUT CARS THAT ARE AROUND MY CRUISERS MAY BE READY TO GIVE OUT. PLEASE LOOK INTO THIS DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594816May 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594932May 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOG LIGHTS WON'T TURN OFF, STAYED ON LONG ENOUGH TO RUN DOWN BATTERY. NOT GOOD FOR SINGLE ELDERLY WOMAN VOLUNTEER STUCK IN A PARKING LOT ACROSS TOWN. UNDERSTAND THE PROBLEM HAS BEEN REPORTED IN MANY, MANY VEHICLES FOR AT LEAST 10 YEARS. DID I MISS A RECALL? I'M THE ORIGINAL OWNER. WHERE IN THE WORLD WILL I FIND A MULTIFUNCTION SWITCH AND SOMEONE TO INSTALL IT? WILL THE COMPANY COVER THE COST? ARE THEY ON A FIXED INCOME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594547May 28, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594399May 27, 2014
STEERING, POWER TRAIN
I HAVE BEEN DRIVING THIS CAR FOR A WHILE AND ON THE DAY THIS HAPPENED I HAD RETURNED FROM WORK PARKED IN MY DRIVEWAY WITH NO PROBLEMS. WHEN IT WAS TIME TO GO BACK TO WORK I BACKED OUT OF THE DRIVEWAY AND NOTICED THE CAR HANDLED HARD. I STOPPED SHIFTED IT BACK INTO PARK AND THEN WENT BACK INTO DRIVE STILL THE STEERING WAS HARD TO TURN. OF COURSE THE WAS LATE FRIDAY MEMORIAL DAY WEEKEND SO I ENDED UP RENTING A CAR FOR 5 DAYS BECAUSE OF THE HOLIDAY AND THE FACT I HAD AN EXTENDED WARRANTY SO NO CHRYSLER CERTIFIED MECHANIC WAS ON DUTY TO WORK ON MY CAR.TUESDAY MORNING I GO OVER TO THE DEALERSHIP ONLY TO BE TOLD A BELT HAD SLIPPED AND THERE WAS NO EXPLANATION FOR WHY IT HAPPENED. I WASN'T CHARGED FOR THIS BUT IT COST ME A TOW AND 5 DAYS OF RENTAL FOR A CAR SO I COULD GET TO AND FROM WORK. WHEN I GOT ON THIS SITE I COULDN'T FIND ANY INFO SO I STILL AM NOT SURE IF THE CAR IS SAFE TO TAKE VERY FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593994May 26, 2014
STEERING
I LEFT MY RESIDENCE AT APPROX 8:45AM ON 5/19/2014 TURNED NORTH STEERING WAS FINE, THE SPEED LIMIT IS 40MPH, CHANGES TO 45, THEN 55, THEN DOWN TO 35MPH APPROX.5.5 MILES FROM MY RIGHT TURN, I TURNED LEFT (WEST) ENTERING A GAS STATION BREAKINNG AT 35MPH AND FOUND I HAD NO POWER STEERING. IT TOOK ALL I COULD DO TO AVOID HITTING THE GAS PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594130May 26, 2014
ENGINE
CAR MAKING NOISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593550May 22, 2014
ELECTRICAL SYSTEM
WHILE HIGHWAY DRIVING, SEAT BELT LIGHT COMES ON, THEN INSTRUMENT PANEL LIGHTS GO CRAZY AND SHUT DOWN. VEHICLE THEN SHUTS DOWN - HAVE TO POP CLUTCH TO GET VEHICLE STARTED AGAIN. TOOK TO DEALER - COULD NOT DETERMINE PROBLEM EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS ON THE SAME ISSUE. DANGEROUS SITUATION AND CHRYSLER DOES NOT SEEM TO WANT TO ADDRESS THE ISSUE. TOO EXPENSIVE TO PLAY HIT OR MISS WITH A DEALERSHIP THAT DOESN'T HAVE A CLUE WHAT'S WRONG AND HOW TO FIX IT. FRUSTRATED AND WORRIED FOR SAFETY WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593158May 21, 2014
ELECTRICAL SYSTEM, ENGINE
I GOT THE CAR 6 MONTHS AGO AND HAVE HAD NOTHING BUT PROBLEMS. ALL THE DASH LIGHTS COME ON AND THE GAUGES GO TO ZERO. IT HAS ALMOST CAUSED ME TO BE IN AN ACCIDENT, IT DIED IN THE MIDDLE OF A BUSY INTERSECTION, IT HAS DIED WHILE I'M STOPPED AT A RED LIGHT AND HAPPENS AT VARIOUS SPEEDS, I'VE REPLACED THE, ALTERNATOR, STARTER, GAUGE CLUSTER AND SOME OTHER SMALL THINGS AND NOTHING IS WORKING. I'VE SEEN A LOT OF PEOPLE WITH THE SAME PROBLEM, CHRYSLER SHOULD BE DOING SOMETHING ABOUT THIS, I DON'T KNOW WHAT TO DO ANYMORE WITH IT, I'M NOT RICH I CAN'T AFFORD A NEW CAR OR TO KEEP PUTTING MONEY INTO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588833May 16, 2014
ELECTRICAL SYSTEM, ENGINE
THE CAR WAS IN MOTION WHEN PASSENGER AIRBAG OFF LIGHT ON DASH ILLUMINATED, AND THEN ALL GAUGES ON DASH DROPPED TO ZERO AND RESET SEVERAL TIMES IN SUCCESSION. THIS HAS OCCURRED SEVERAL TIMES, OFTEN INCLUDING A LOSS OF ACCELERATION OR ENGINE STALLS (THOUGH ENGINE HAS NEVER SHUT COMPLETELY OFF, OFTEN IT IS ONLY REVIVED WITH A PRESS OF THE ACCELERATOR). AS WITH OTHER COMPLAINTS ON THIS SITE, THE VEHICLE WAS TAKEN A DEALERSHIP ON SEVERAL OCCASIONS FOR DIAGNOSIS, BUT THE ISSUE WAS NEVER REPLICATED. IT HAS OCCURRED SEVERAL TIMES IN THE PAST YEARS, THE MOST COMMON SYMPTOM BEING THE PASSENGER AIRBAG LIGHT COMING ON (PRACTICALLY WEEKLY), INDICATING MY PASSENGER HAS NO AIRBAG AND COULD BE JEOPARDY IN THE EVENT OF AN ACCIDENT. NO ONE HAS EVER FOUND THIS ISSUE, WHICH AS REPEATED EVEN AFTER BATTERY, ELECTRICAL SYSTEM, AND BATTERY CONTACTS HAVE BEEN REPLACED. THE VEHICLE HAS UNDERGONE NUMEROUS REPAIRS RELATED TO THE ELECTRICAL SYSTEM BUT THIS HASN'T STOPPED, AND I DON'T HAVE THE MONEY TO REPLACE THIS CAR. PLEASE LOOK INTO THIS, THE LIVES OF MY FAMILY ARE AT RISK IF THE PASSENGER AIRBAG DOESN'T WORK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588402May 14, 2014
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE PROBLEM I HAVE BEEN HAVING WITH THE AIR BAG LIGHT OF MY 2005 PT CONVERTIBLE CRUISER HAS BEEN GOING ON FOR 7 YEARS AND 6 ATTEMPTS TO FIX IT. CHRYSLER CUSTOMER CARE SERVICE HAS AUTHORIZED THE NAPLETON DEALERSHIP IN LAKE PARK, FLORIDA, TO FIX THE PROBLEM WITH THE AIR BAG LIGHT TWICE: ONCE IN SEPTEMBER 2012, AND MOST RECENTLY IN MAY 2014. THE SERVICE DEPARTMENT PERFORMS THE SAME REPLACEMENT OF THE HARNESS BUCKLE APPARATUS EACH TIME, BUT THAT IS CLEARLY NOT THE UNDERLYING REASON THAT THE AIR BAG LIGHT COMES ON AFTER EVERY ATTEMPT TO FIX IT. AFTER THE FOURTH ATTEMPT TO FIX IT FAILED BY A DIFFERENT DEALERSHIP IN TALLAHASSEE, FLORIDA, IT WAS SUGGESTED THAT THE UNDERLYING PROBLEM WAS PROBABLY WITH THE ENTIRE WIRING SYSTEM OF THE CAR, BUT DURING THE 5TH AND 6TH ATTEMPTS TO REPAIR THE AIR BAG LIGHT, THE DEALERSHIP DID NOT SEEM WILLING TO LOOK INTO THIS AND ENDED DOING THE EXACT SAME REPAIR THAT HAS BEEN ATTEMPTED FOR 7 YEARS. MEANWHILE I HAVE BEEN TOLD THAT THE CAR IS NOT SAFE TO DRIVE WHEN THE AIR BAG LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588111May 13, 2014
ELECTRICAL SYSTEM
AFTER REPLACING ALTERNATOR IN CAR..STILL HAVE BATTERY LIGHT ON..WAS TOLD I NEED TO REPLACE ECM ..ONLY HAVE 36,000 MILES ON CAR....BATTERY IS TOTALLY DEAD NOW AND IS NEW BATTERY AS OF OCT2013..HELP?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586793May 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THERE WAS A MISFIRE ON CYLINDER 3. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586451May 4, 2014
ELECTRICAL SYSTEM
DASHLIGHTS CAME ON AND OFF GAUGES DROPPED AND RETURNED TO NORMAL.VEHICLE LOSS POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585938May 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE BATTERY CONTINUOUSLY LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 170,583.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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