Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10660201November 22, 2014
AIR BAGS
I HAVE HAD THE CAR TUNED AND INSPECTED THIS PAST YEAR AND HAD MENTIONED THAT THE AIR BAG LIGHT CAME ON SPORADICALLY. LIKE THE "CHECK ENGINE LIGHT," IT APPARENTLY MEANT NOTHING, I WAS TOLD, AS IT WAS THE ORIGINAL, NEVER USED, AIRBAG. YESTERDAY AS I WAS DRIVING ON A FOUR-LAND HIGHWAY THERE WAS A LARGE EXPLOSION AND THE SMELL OF CORDITE, AS IF I HAD BEEN SHOT. MY CHEST FELT CRUSHED, AS IF IT HAD BEEN HIT, COMPRESSED, WHATEVER...AND THE SEAT BELTS TIGHTENED, BUT THE AIR BAG DID NOT DEPLOY. I DID NOT KNOW WHAT HAD HAPPENED. I THOUGHT I HAD BEEN SHOT. NO BLOOD, NO BULLET HOLE. CHEST HURT. CHEST DID NOT HURT BECAUSE OF A SEATBELT, BUT THE COMPRESSION FROM THE BLAST. I WAS IN THE RIGHT LANE AND JUST HELD THE CAR STEADY, VERY DISORIENTED AND SHAKEN. CHEST HURT. I REALIZED I WAS WITHIN A MILE (A MIRACLE) OF ONE OF THE TWO CHRYSLER DEALERSHIPS THAT HAS WORKED ON THIS CAR OVER THE PAST 15 YEARS, SO I DROVE IT IN AND STUMBLED, BREATHLESS, INTO THE SERVICE AREA,, WHERE THEY KNEW ME AT ONCE BY NAME. THEY KNEW I WAS SHAKEN AND WAS HAVING TROUBLE TALKING AND WALKING. MY CHEST HAD BEEN HIT VERY HARD AND I FOUND OUT THE AIR HAD BEEN KNOCKED OUT OF MY LUNGS. THEY HAVE THE CAR, HAD NEVER SEEN THIS HAPPEN BEFORE. NO ONE HAS WORKED ON IT YET. I AM GOING OVER THERE TODAY TO ASK THEM NOT TO WORK ON IT UNTIL MY LAWYER DECIDES IF IT IS "EVIDENCE" FOR SOME NEW KIND OF AIR BAG HAZARD. I HAVE NO CAR NOW. I WANT OTHER DRIVERS AND OWNERS TO KNOW THAT A TEN-YEAR-OLD CAR AND TEN-YEAR-OLD AIRBAG ARE DANGEROUS. THIS CAR HAS NEVER HAD AN ACCIDENT AND THIS IS THE ORIGINAL AIRBAG. MY IDEA: AIRBAGS NEED TO BE ROTATED OUT AND CHANGED EVERY FEW YEARS SO THIS DOES NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10660159November 21, 2014
ELECTRICAL SYSTEM, SEAT BELTS, ENGINE
THIS IS THE 2ND PT CRUISER THAT I HAVE OWNED. THE FIRST ONE WAS GREAT! BUT...THIS ONE!! ONGOING PROBLEMS SINCE WE HAVE OWNED THE CAR!!!! SEAT BELT WOULDN'T UNLOCK COULDN'T GET OUT OF CAR. I WAS LOCKED IN. SOMEONE HAD TO OPEN DOOR FROM OUTSIDE. LIGHTS ALWAYS FLICKERING. LOSS POWER. ACTS UP WHILE DRIVING. FINALLY GOT SO BAD THAT THE CAR WOULD JUST STALL OUT. TOOK TO DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. THEY SAID...AND I QUOTE "REMEMBER WE DIDN'T DO ANYTHING." WHY WOULD THEY SAY THAT? THE LATEST... LIGHTS FLICKERING, RADIO GOING ON AND OFF STOPPED AT A STORE. WHEN I CAME COULDN'T UNLOCK THE CAR WITH MY REMOTE. HAD TO USE KEY TO GET IN, ALARM WENT OFF, HAD TO JUMP IN AND START CAR TO TURN ALARM OFF. PULLED OUT INTO TRAFFIC AND THE CAR QUIT. COMPLETELY STALLED OUT. TURNED EVERYTHING OFF, PUT IN PARK AND IT STARTED UP BUT I PARKED IT AT A FRIENDS THAT LIVED ONE BLOCK AWAY. WAS AFRAID TO DRIVE IT. 3 HOURS LATER WENT TO PICK CAR UP AND NOTHING WORKED. NO LIGHTS NO JUICE NO CLICK NO NOTHING GOT IT JUMPED STARTED. WENT STRAIGHT TO ADVANCED AUTO BECAUSE IT WAS LATE. ALTERNATOR OK BATTERY OK I JUST WANT TO GET RID OF IT BUT DON'T WANT SOMEONE ELSE STUCK WITH THIS LEMON WHAT DO I DO????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659773November 20, 2014
AIR BAGS
AT 10:15AM ON THURSDAY, 8/14/2014, THE DRIVER SIDE FRONT AIRBAG SPONTANEOUSLY DEPLOYED WHILE I WAS TRAVELING <5MPH PULLING INTO A PARKING SPACE. THE VEHICLE HAS NEVER BEEN IN ANY KIND OF ACCIDENT NOR HAS SUSTAINED ANY OTHER DAMAGE, INCLUDING FROM POTHOLES (MY FAMILY TOOK ORIGINAL DELIVERY OF THE VEHICLE IN 2008). THE LOCAL CHRYSLER DEALERSHIP DECLINED TO LOOK AT THE VEHICLE, AND INSTEAD PROVIDED A PHONE NUMBER FOR THE CHRYSLER CUSTOMER ASSISTANCE CENTER (CCAC). THIRTY MINUTES LATER, THE PASSENGER SIDE FRONT AIRBAG SPONTANEOUSLY DEPLOYED WHILE I WAS TRAVELING 35MPH. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND ARRIVED HOME SAFELY MOMENTS LATER. I IMMEDIATELY CONTACTED THE CCAC; THE REPRESENTATIVE FORWARDED MY INFORMATION TO CHRYSLER'S SPECIAL INVESTIGATIONS UNIT FOR FURTHER INQUIRY. THE VEHICLE WAS INSPECTED ON TUESDAY, 8/19/2014, AT A CHRYSLER DEALERSHIP BY A THIRD-PARTY CONTRACTED BY CHRYSLER. THE INVESTIGATOR CAREFULLY DOCUMENTED THE VEHICLE'S CONDITION, INCLUDING PUTTING IT UP ON A LIFT, AND TOOK 40-50 IMAGES. PARTICULAR ATTENTION WAS PAID TO THE AIRBAG CONTROL MODULE. THE INSPECTOR FOUND NO DAMAGE AND INFORMED ME IT HAS BEEN "BEAUTIFULLY MAINTAINED." I RECEIVED A LETTER DATED 8/25/2014 FROM CHRYSLER STATING, "WE HAVE HAD THE OPPORTUNITY TO REVIEW THE INSPECTION REPORT AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO MANUFACTURING RESPONSIBILITY." MY REQUEST FOR A COPY OF THE INSPECTION REPORT WAS DENIED IN A LETTER DATED 9/12/14, CLAIMING THE REPORT IS "CONFIDENTIAL" AND "PROPRIETARY." MY SECOND REQUEST TO VIEW THE REPORT WAS DENIED IN A LETTER DATED 10/13/14; I MAILED A THIRD REQUEST 11/10/14. THE BODY SHOP MANAGER OF THE CHRYSLER DEALERSHIP AND MY INSURANCE CARRIER BOTH CONCUR THIS WAS MOST LIKELY DUE TO MANUFACTURING DEFECT. WHILE CHRYSLER STONEWALLS ME, I AM FORCED TO DRIVE A VEHICLE LACKING FUNCTIONAL AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659441November 19, 2014
SERVICE BRAKES
OUR BRAKES NEEDED REPLACED FOR INSPECTION THE COMPANY REPLACED THE BRAKE PADS WE DIDN'T DRIVE MORE THE 15,000 MILES AND BRAKES STARTED GRINDING AND MAKING NOISE THEY NEEDED REPLACED AGAIN IT SEEMS THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THESE PT.CRUISERS SINCE THEY WERE MADE. HAVING TALKED TO SEVERAL OWNERS OF THIS VEHICLE I HAVE FOUND THAT THIS IS A MAJOR COMPLAINT AMONG THE OWNERS OF PT CRUISERS NO MATTER WHAT YEAR MADE WE STILL HAVE OURS AND IT HAS HAD IT'S BRAKES REPLACED MORE OFTEN THAN WHAT IT WAS DRIVEN WE CURRENTLY HAVE 88,000 ON OURS AND THE BRAKES START THIS NOISE THEN FAIL AFTER 20,00 MILES THIS APPEARS TO BE VERY UNSAFE IT ALSO APPEARS TO HAPPEN ON THE LEFT FRONT BRAKE FIRST THEN MOVES AROUND. THIS MAKES ANY PT CRUISER UNSAFE AND THEY SHOULD BE RECALLED TO FIX THE ENTIRE BRAKE SYSTEM BEFORE SOMEONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659362November 19, 2014
AIR BAGS
THE DRIVERS SIDE AIRBAG LIGHT HAD COME ON AND WHEN I BROUGHT IT TO THE DEALER THEY INFORMED ME THAT INDEED THE AIRBAG WAS NOT COMMUNICATING WITH THE REAR BUMPER AND I WOULD HAVE TO PAY FOUR HUNDRED DOLLARS FOR A NEW SENSOR. I WAS TOLD THAT THE GOOD NEWS WAS IT WON'T DEPLOY WHILE DRIVING BUT IT WON'T DEPLOY IF IT'S IN AN ACCIDENT. YEAH. THE DEALERSHIP REFUSED TO FIX IT AND THAT IT WAS MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654903November 14, 2014
AIR BAGS
PASSENGER AIRBAG LITE AND SENSOR GOES OFF WITH NO ONE SITTING IN SEAT AND IF SOMEONE IS IN SEAT IT GOES OFF. IT SEAMS AS IF THERE IS A SHORT IN A WIRE. OTHERS I HAVE READ AFTER HAVE HAD THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654970November 14, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CAUSED THE SPEED TO INCREASE TO APPROXIMATELY 85 MPH. ALSO, THE CONTACT INDICATED THAT THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654460November 12, 2014
STEERING
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING PIPE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653950November 10, 2014
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING, THE INSTRUMENT WARNING LIGHTS START FLASHING OFF AND ON, THE GAUGES DROP TO ZERO THEN COM BACK UP, AND THE ENGINE FALTERS SOMETIMES AND STOPS OTHER TIMES. WHEN ENGINE STOPS, POWER STEERING IS LOST. CAR WILL START UP AGAIN WITH STARTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653713November 9, 2014
ELECTRICAL SYSTEM
THE CARS ELECTRICAL ALL TURNS OFF THE CAR STALLS AND TURNS OFF AT ALL TIMES I'VE CHANGED THE TIMING BELT TOTAL POWER INTEGRATION MODULE AND IT STILL DOES THIS. IT HAS ALMOST CAUSE AN ACCIDENT ON MULTIPLE OCCASIONS STOPPING AT DIFFERENT TIMES AT INTERSECTIONS AND ON THE HWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653076November 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652279November 3, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING IN TRAFFIC WHEN ALL OF THE DASH LIGHTS CAME ON AND THE ENGINE QUIT RUNNING. AT THAT TIME I LOST ALL STEERING AND BRAKING FOR THE VEHICLE. IT HAS HAPPENED ABOUT 10 TIMES SINCE THEN, TWICE WHILE I WAS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651731October 31, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER'S SIDE AXLE CRACKED, THE FRONT DRIVER'S SIDE AXLE HAD COMPLETELY FAILED AND A BOLT IN THE MOTOR MOUNT WAS MISSING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651372October 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650938October 29, 2014
AIR BAGS
WIFE WAS SITTING IN A LINE OF TRAFFIC WAITING AT A LIGHT. VEHICLE CAME FROM BEHIND AND HIT HER AT APPROXIMATELY 40. M.P.H. CAR WAS THROWN INTO CAR IN FRONT OF HER WHICH WAS THEN THROWN INTO CAR IN FRONT OF THEM. BREAKING HOOD LATCH SYSTEM, RADIATOR, A/C COOLER/, AND BENDING HOOD UP. AIR BAGS NEVER DEPLOYED. WIFE SUSTAINED WHIPLASH AND CERVICAL SPRAIN, AND HAD TO BE TRANSPORTED FROM SCENE BY AMBULANCE DUE TO ACCIDENT. OUR CAR HAD IN EXCESS OF 2500 DOLLARS DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650697October 28, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHRYSLER PT CRUISER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 12/03/14*LJ UPDATED 8/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649779October 24, 2014
ELECTRICAL SYSTEM
SAME AS OTHER OWNERS, DASH LIGHTS GO ON,GAUGES DIE,AND CAR SHUTS OFF. IT WILL RESTART AFTER A BIT AND RUN FINE UNTIL BOOM IT HAPPENS AGAIN. NO CHECK ENGINE LIGHTS OR CODES SO DEALER AND SHOPS CANNOT FIND PROBLEM. SOME EVEN REFUSE TO LOOK AT THE CAR. I CAN NOT TRUST THIS CAR FOR ANY LONG TRIP OR ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649427October 23, 2014
AIR BAGS
AIR BAG LIGHT CONTINUOUSLY STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649477October 23, 2014
AIR BAGS, STEERING
CENTER OF STEERING WHEEL (WHERE AIRBAG IS LOCATED) BECAME SO HOT THAT IT COULD NOT BE TOUCHED WITH YOUR BARE HAND. PULLED OVER AND GOT OUT OF THE VEHICLE AND TURNED VEHICLE OFF. WAITED UNTIL IT COOLED DOWN TO NORMAL TEMPERATURE THEN GOT BACK IN AND RESTARTED VEHICLE AND MOVED SEAT ALL THE WAY BACK FROM THE STEERING WHEEL JUST IN CASE. THE HEATING PHENOMENON DID NOT RECUR IN THE SHORT DRIVE HOME (5-10 MINUTES). HAS NOT HAPPENED AGAIN. SCHEDULING A VISIT TO LOCAL DEALER TO DETERMINE IF THIS IS A KNOWN PROBLEM. NOTHING FOUND ON CHRYSLER RECALL INFORMATION AND EMAIL TO CHRYSLER GOT NO RESPONSE. THIS IS A 2001 CHRYSLER PT CRUISER WITH PACKAGE 28G THAT INCLUDED SUPPLEMENTAL SIDE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648096October 22, 2014
ELECTRICAL SYSTEM
2006 CHRYSLER PT CRUISER. CONSUMER STATES WHILE DRIVING USUALLY AT LOW SPEEDS UNDER 40 MILES THE ENTIRE ELECTRICAL SYSTEM STOPS AND DASHBOARD LIGHTS UP AS IF THE CAR IS NOT RUNNING. *TGW THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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