Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10101670November 26, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE T-BONED ANOTHER VEHICLE AT 40 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. CONSUMER REPORTED NO INJURIES. MANUFACTURER WAS NOTIFIED.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10100344November 22, 2004
WHEELS:RIM
MY 2001 PT CRUISER HAS A PROBLEM WITH CHROME PEELING FROM THE RIMS. ON 5/24/04 CHRYSLER REPLACED 3 OF THE RIMS BECAUSE THEY TOLD US THE CHROME WAS PEELING BECAUSE THEIR CHROME WAS TO BLAME. WE HAVE A PROBLEM WITH THE 4TH RIM BUT NOW THE CHROME IS PEELING AROUND THE STEM WHICH INTURN IS MAKING THE AIR LEAK AND NOW CHRYSLER HAS SAID THEY WILL NOT FIX THE PROBLEM BECAUSE NOW IT IS AN ENVIRONMENTAL ISSUE. ON 11/22/04 WHILE DRIVING I LOST AIR PRESSURE AND THE CAR PULLED FROM ME, I HAD CONTROL BECAUSE I WAS ONLY GOING 20 MPH. I HAVE DONE RESEARCH AND CHRYSLER HAS REPLACED SOME RIMS AND NOT OTHERS, THERE IS A WHOLE WEB SITE OF PEOPLE WHO ARE HAVING THE SAME PROBLEM AND CHRYSLER DOESN'T WANT TO HELP OR HEAR ANYTHING MORE. MY CAR IS STILL UNDER WARRANTY AND I FEEL THIS IS A SAFETY ISSUE AND COULD BECOME A HUGE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100138November 18, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
OVER THE LAST YEAR I HAVE HAD TO SPEND OVER $900 IN CORROSION RELATED REPAIRS TO MY 2001 CHRYSLER PT CRUISER. I SPENT $124 TO REPLACE WHEEL HUB COVERS, $150 TO REPLACE A CORRODED BELL HOUSING, AND $650 TO REPLACE BUSHINGS WHICH ARE COMING OUT OF THE LOWER CONTROL ARMS. ALL OF THESE ITEMS ARE RELATED TO DESIGN DEFECTS IN THE PT CRUISER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101227November 17, 2004
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING ON THE FREEWAY AT 50 TO 55 MPH AND REAR ENDED A TRUCK. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10092416November 17, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION FAILED. A PIECE OF THE CLUTCH BROKE OFF IN THE HOUSING. PER THE DEALER. *JB THE CONSUMER HAS NOT HEARD ANYTHING FROM CHRYSLER AND WOULD LIKE TO KNOW THE NEXT STEP HE NEEDS TO TAKE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098748November 12, 2004
INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION
SOME OF THE ILLUMINATING LIGHTS IN THE DASHBOARD FOR SPEED AND RPM AND FUEL HAVE GONE OUT. I HAD MENTIONED THIS TO CHRYSLER WHEN MY TRANSMISSION DIED AND THEY DID NOTHING. ISN'T THEM ANOTHER E-MAIL IN SEPTEMBER AND THEY STILL HAVE DONE NOTHING. I FEEL THIS IS A SAFETY HAZARD IF YOU CAN NOT READ YOUR GAUGES AT NIGHT TIME WITHOUT TAKING YOUR ATTENTION AWAY FROM THE ROAD TO TURN ON THE INTERIOR LIGHT TO SEE THE GAUGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098324November 5, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
YOUR CAMPAIGN NUMBER NHTSA 01V288000. ON OCTOBER 31ST THE CLUSTER PANEL IN MY 2002 PT CRUISER FAILED - AIR BAG, BRAKE AND ENGINE LIGHT LIT UP ON PANEL AND WON'T GO OFF. CALLED CHRYSLER, THEY DENY THERE IS A RECALL. CAR IS IN SHOP AND THEY WANT TO CHARGE ME $692.00 TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099506November 5, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NHTSA RECALL 01V288000. DAIMLER/CHRYSLER ISSUED AN INSTRUMENT CLUSTER RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT WAS EXPERIENCING THE SAME PROBLEM AS MENTIONED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098336November 5, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
NEW 2005 PT CRUISER GT CONVERTIBLE PURCHASED 5/15/04. TO DATE, VEHICLE IN FOR SERVICE FOR SAME DEFECT 4 TIMES, ONCE TOWED. VEHICLE NON-OPERATIONAL 14 DAYS AND NON-SERVICEABLE, PART NOW THOUGHT TO BE THE DEFECT IS ON NATIONAL BACKORDER WITH NO REASONABLE EXPECTATION OF DELIVERY. VEHICLE UNSAFE, FAILING IN INTERSECTIONS AND ON HIGHWAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099396November 4, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILE DRIVING CONSUMER LOST POWER STEERING. CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. DEALER INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO POWER STEERING PUMP FLUID LEAKAGE. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098214November 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
CHRYSLER PT CRUISER LOWER CONTROL ARM BUSHINGS ARE DEFECTIVE AND DC WILL NOT DO ANYTHING ABOUT IT. THIS IS A POTENTIAL SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098005October 29, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
PRIOR TO RECEIVING A RECALL NOTICE ON THE POWER STEERING HOSE. ON 2 SEPARATE OCCASIONS I HAD MY OIL CHANGED THE MECHANIC SAID HE TOPPED OFF MY POWER STEERING FLIUD IT WAS A LITTLE LOW. WHEN I RECEIVED THE RECALL NOTICE I ARRANGED TO HAVE THE HOSE REPAIRED (SERRA CRYSLER,JEEP ETC). I WAS TOLD BY THE MECHANIC THAT THE HOSE WAS DAMAGED AND MUST BE REPLACED. THE CHECK ENGINE LIGHT CAME ON AFTER DIAGONISTIC CHECKING I WAS TOLD THAT THE POWER STEERING SWITCH WAS BAD AND NEEDED REPLACING. THIS COST $68.00. MY QUESTION IS IF THE POWERING STEERING ASSIST HOSE,PIPING & CONNECTIONS ARE BAD, DID THAT CONTRIBUTE TO THE POWER STEERING SWITCH GOING BAD? THE MANAGER JAY JORDON SAID THAT ONE HAD NOTHING TO DO WITH THE OTHER. SO I PAID FOR THE SWITCH & LABOR. COULD SOMEONE LET ME KNOW IF THIS IS A CONTRIBUTING FACTOR SO OTHERS WILL BE PREPARED TO PAY THE EXTRA COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097960October 28, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING THE CAR AND THE POWER STEERING UNIT FAILED. TOOK VEHICLE TO DEALER AND WAS TOLD THEY COULD NOT FIND A PROBLEM. APPROXIMATELY 2 MONTHS LATER PROBLEM RECURRED, RETURNED TO DEALER AND WAS TOLD THE CAR WAS NO LONGER UNDER WARRANTY, UNIT NEEDED REPLACEMENT. TOOK TO DIFFERENT REPAIR SHOP, WAS TOLD THAT UNIT WAS SHOT, HAD A GREY SUBSTANCE IN STEERING FLUID THAT APPEARED TO BE SOME FORM OF LEAK SEALANT, DESTROYED SEALS IN UNIT, HAD TO REPLACE UNIT AT MY OWN COST,($400). DEALER DENIED ADDING ANYTHING OTHER THAN STEERING FLUID. WAS INFORMED THAT THERE WAS A RECALL BY ANOTHER PT OWNER, NEVER INFORMED BY CHRYSLER. DEALER SAID IT WAS NO LONGER THEY'RE RESPONSIBILITY BECAUSE THIRD PARTY REPAIR WAS MADE. NO RESPONSE FROM CHRYSLER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098988October 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. ALSO, WHEN APPLYING THE BRAKE PEDAL, THE VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096505October 27, 2004
ENGINE AND ENGINE COOLING
ON SEPTEMBER 23,2004 I PURCHASED A 2004 PT CRUISER. FROM THE FIRST DAY, I HAVE HAD NOTHING BUT TROUBLE WITH THE DEALER AND THE CRUISER ITSELF. TWO DAYS AFTER I BOUGHT THE CAR I NOTICED THAT THE CAR HAD NUMEROUS OF DENTS IN IT SO I HAD THE DENTS REPAIRED. I GET THE CAR BACK AND THE MEN WHO PULLED THE DENTS HAD PUNCTURED A WIRE AND MY INSIDE LIGHT AND MY TRIP ODOMETER WASN'T WORKING. IN THE MEAN TIME I NOTICED THAT THE CAR WAS RUNNING ROUGH. IDLING TOO HIGH AND BOUNCY ON TAKE OFF. AT THAT TIME I TOOK IT BACK TO GET THAT FIXED AND THEY SAID THE REASON FOR THE ROUGH IDLE WAS A LOOSE VACUUM HOSE. THE NEXT DAY THE CAR WAS RUNNING WORSE. I TOOK IT BACK AND THE SAID THAT IT IS THE NATURE OF THE CAR AND THAT IT IS NORMAL FOR THE CAR TO RUN ROUGH AND IDLE HIGH. I WANTED TO EXCHANGE MY CAR FOR A DIFFERENT PTA CRUISER OR A DIFFERENT CAR AND I WAS TOLD THAT I SIGNED ON THE LINE TO PURCHASE IT SO I WAS STUCK WITH THE CAR. NOW I HAVE TO TAKE THE CAR BACK TO GET THE RECALL FIXED ON IT. I THINK THE 2004 PT CRUISER ENGINE NEEDS TO BE RECALLED. I AM NOT SATISFIED WITH THE CAR AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094104October 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE TO DEALER FOR A 36000 MILES CHECK UP. TWO MONTHS LATER, THE BRAKES STARTED TO SQUEAL METAL TO METAL. MECHANIC STATED THEY HAD ONLY EXAMINED THE BRAKES, AND WANTED TO CHARGE THE CONSUMER FOR THE REPAIRS. CONSUMER WENT TO ANOTHER MECHANIC, AND WAS TOLD THAT THE ROTORS HAD BEEN TURNED TOO MUCH.*AK THE CONSUMER WAS MADE RESPONSIBLE FOR REPAIRS AFTER BEING TOLD THE ROTORS WHERE TURNED TO MUCH BY THE MECHANIC. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097820October 22, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO POWER STEERING AFTER VEHICLE WAS REPAIRED. *BF UPON BACKING INTO A PARKING SPACE THE CONSUMER NOTICED A GRINDING SOUND WHEN SHE TURNED THE STEERING WHEEL. WHEN THE CONSUMER TURNED OFF THE IGNITION SHE NOTICED A CLOUD OF SMOKE. THE CONSUMER WAS TOLD THAT HER POWER STEERING COLUMN WAS BROKEN AND IN NEED OF REPAIR. THE VEHICLE WAS REPAIRED, SOON AFTER THE CONSUMER HEARD A SQUEALING SOUND AND DISCOVERED THE POWER STEERING HAD FAILED AGAIN. THE CONSUMER WAS THEN TOLD A FITTING WAS NOT PROPERLY INSTALLED WHEN THE PREVIOUS WORK WAS DONE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097718October 22, 2004
POWER TRAIN
HOSE CAME LOOSE FROM TRANSMISSION CAUSING VEHICLE TO CUT OFF SEVERAL TIMES. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097822October 22, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING FLUID LEAKED. *BF PRIOR TO RECEIVING THE POWER STEERING HOSE SAFETY RECALL, THE CONSUMER HAD THE POWER STEERING PUMP, PULLEY AND ACCESS BELT REPLACED AFTER SHE NOTICED FLUID LEAKING. AFTER RECEIVING THE RECALL NOTICE, SHE FELT THAT ALL THE REPLACED PARTS DIDN'T NEED TO REPLACED - JUST THE POWER STEERING HOSE. THE CONSUMER WROTE A LETTER TO CHRYSLER AND REQUESTED REIMBURSEMENT FOR PART OF THE REPAIR COST WHICH TOTALLED $503.24. *PH CAMPAIGN ID NUMBER : 04V268000 RECALL DATE : JUN 02, 2004 COMPONENT: STEERING:HYDRAULIC POWER ASSIST:HOSE *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097686October 19, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
RE: AUTOMOBILE RECALLS. *BF RECALL#04V268000 THE CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT TO HAVE THE RECALL FIXED, BUT WAS TOLD BY THE DEALER NO PARTS WERE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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