Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10495176January 30, 2013
ENGINE, POWER TRAIN
WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493300January 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE MOTOR MOUNT IN THE FRONT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE RUBBER PIECE HAD BROKEN, WHICH ALLOWED THE MOUNT TO LEAK. THE CONTACT WAS TOLD THAT THE PART WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492116January 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WHILE DRIVING 15 MPH, THE VEHICLE LUNGED FORWARD WITH FORCE. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE ENGINE MOTOR MOUNT BEING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491840January 8, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL PUMP WOULD SHUT OFF HOWEVER, THE FUEL LEVEL GAUGE WOULD READ AS EMPTY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490224December 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FUEL GAUGE SUDDENLY DECREASED FROM HALF FULL TO EMPTY AS THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. AFTER REFUELING, THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489455December 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN APPLYING HEAVY BREAKING OR HEN ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT AND REAR MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489127December 18, 2012
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE INNER TIE ROD AND SWAY BAR LINKS FOR THE FRONT SUSPENSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488072December 12, 2012
ENGINE
VEHICLE WAS TOOK OFF OF THE DRIVEWAY AND FEW SECONDS LATER OIL FROM ENGINE CAME TO BE SPILLED OFF FROM BOTTOM OF ENGINE, VEHICLE WAS TOOK TO MECHANIC AND IT WAS REVISED, PROBLEM LOOKS TO BE THAT OIL WAS COMING OFF THE MOTOR FROM OIL FILTER GASKET; THOUGH SOMETHING WAS WRONG WITH FILTER GASKET, OIL FILTER WAS REPLACED WITH NEW ONE AND NEW OIL WAS PLACED AT ENGINE, WHEN MOTOR WAS STARTED UP IT WAS NOTICED THAT OIL PRESSURE WAS CONTAINED INTO THE OIL FILTER AND IT CAUSES THE NEW FILTER TO BLEW OUT; MECHANIC WAS CONFUSED AT THE MOMENT; NEED TO MENTION THAT I HAVE TOOK THE VEHICLE TO THIS SPECIALIZED MECHANIC SHOP SINCE 2 YEARS AGO AND WE HAVE NEVER NOTICED SOMETHING SIMILAR. AFTER SPENDING FEW HOURS REVIEWING THE VEHICLE MOTOR IT WAS NOTICED THAT THE SPRING THAT GOES INTO THE OIL PRESSURE RELIEF VALVE WAS BROKE. NOT REALLY KNOW HOW THIS SPRING CRACK, ALL OIL SERVICES HAVE BEEN MADE TO THE MOTOR EVERY 3000 MILES AND VEHICLE HAD ALL SERVICES PER THE MAINTENANCE MANUAL. THIS DEFECTIVE SPRING CAUSES THAT VEHICLE DRAINS ALL ENGINE OIL FROM FILTER, LUCKILY IT HAPPENED CLOSE HOME AND TO MECHANIC SHOP AND NOT AT HIGHWAY, OTHER WAY I COULD BE ENDED WITH A TOTAL WRECK ENGINE. NO WARNING LIGHT WHEN ON, IT CAME ON UNTIL ALL OIL WAS TOTALLY DRAINED FROM ENGINE. HOPE THIS CAN BE ADDRESSED TO CHRYSLER, I DO NOT WANT IT HAPPEN TO ANOTHER PERSON AND IT CAUSES A MAJOR DAMAGE TO ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487813December 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE REAR MOTOR MOUNT WAS RUSTED AND ADVISED THE CONTACT THAT THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487480December 5, 2012
ELECTRICAL SYSTEM
I HAVE HAD TONS OF MECHANICAL ISSUES WITH THIS VEHICLE AND REPLACED 2 ALTERNATORS WITHIN A COUPLE MONTHS OF EACH OTHER, ONE WAS REPLACED ABOUT 3 WEEKS AGO. I WAS DRIVING IN A SCHOOL ZONE TO DROP MY DAUGHTER OFF AND THE CAR JUST SHUT DOWN. I HAVE HAD TO REPLACE THE STARTER, BATTERY, ALTERNATORS (2), AND ITEMS WITH THE TIRES AND SUSPENSION. THIS CAR MAKES LOUD CLINKING NOISES AND COMING TO A STOP YOU CAN HEAR A LOUD KNOCK SOUND. CHRYSLER NEEDS TO BE REQUIRED TO FIX VEHICLES INSTEAD OF SAYING THEY CAN'T FIND ANYTHING WRONG WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487244December 3, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUBFRAME OF THE CAR IS RUSTING TERRIBLY. I HAVE BEEN ADVISED THAT IT WILL BECOME A HAZARD TO DRIVE THE CAR IN THE FUTURE. WE WERE ADVISED TO REPLACE THE SUBFRAME FOR SAFETY PURPOSE. I RESEARCHED THIS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR, MAKE AND MODEL. I HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE WITH ANY OTHER VEHICLE I HAVE OWNED. I HAVE ALWAYS MAINTAINED OUR VEHICLES AND HAVE OWNED VEHICLES LONGER THAN THIS. THIS VEHICLE HAS NOT BEEN SUBJECTED TO HARSH CONDITIONS AND SHOULD NOT BE SHOWING THIS LEVEL OF DESTRUCTIVE RUST. WE ASK THE NHTSA TO LOOK INTO THIS MATTER AND TO ISSUE A RECALL ON THIS VEHICLE TO HAVE THESE PARTS REPLACED FOR SAFETY PURPOSES. I BELIEVE THAT CHRYSLER IS NOT ALTERING THE PUBLIC TO THIS VERY STRONG POTENTIAL SAFETY ISSUE WHICH I AM AFRAID WILL CAUSE HARM OR POTENTIAL DEATH IF THE FRAME ON THESE VEHICLES GIVES OUT. A QUICK GLANCE ON GOOGLE AND ONE CAN READILY FIND THAT THIS ISSUE IS A VERY LARGE ONE INDEED. WE ASK FOR YOUR HELP IN PROTECTING US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486554November 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION PERFORMED, HE WAS INFORMED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486302November 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT THE FRONT AND SIDE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD BY THE DEALER THAT DUE TO WEAR AND TEAR THE MOTOR MOUNTS FRACTURED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE MOTOR MOUNTS WERE NOT UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484591November 14, 2012
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 145,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484574November 13, 2012
ENGINE, POWER TRAIN
THE ENGINE AND TRANSMISSION MOUNTS ON ALL CHRYSLER PACIFICA MODELS ARE PUTTING THE PUBLIC AT RISK...THE FAILURE RATE FOR THESE VEHICLE COMPONENTS IS ASTRONOMICAL AND REPETITIVE AFTER REPAIRS. THE FAILURE OF THE ENGINE AND TRANSMISSION MOUNTS CAN CAUSE ADDITIONAL FAILURES THAT ALSO PUT THE PUBLIC AT RISK...THIS INCLUDES: --GROUND WIRE FATIGUE AND FAILURE CAUSING A MULTITUDE OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --DAMAGE TO VEHICLE WIRING HARNESS TO THE POWERTRAIN CONTROL MODULE, AGAIN CAUSING A MYRIAD OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --COOLING SYSTEM FAILURE...ENGINE MOVEMENT CAUSES UPPER RADIATOR HOSE TO DISCONNECT COMPROMISING THE COOLING SYSTEM AND CONTRIBUTING TO ENVIRONMENTAL CONTAMINATION WHEN THE ENGINE COOLANT IS RELEASED. I KNOW THAT THIS HAS BEEN REPORTED PREVIOUSLY AND IT IS APPALLING TO REALIZE THAT NO ACTION HAS BEEN EFFECTED BY THIS OVERSIGHT ARM. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN AND QUALITY STANDARDS AND FIND AN EFFECTIVE SOLUTION TO THIS ISSUE THAT HAS AFFECTED EVERY PACIFICA MANUFACTURED. I LOOK FORWARD TO YOUR RESPONSE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483698November 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE EGR VALVE WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482893November 1, 2012
SUSPENSION
I TOOK THE CAR TO MY MECHANIC FOR FRONT END NOISE. IT WAS DETERMINED THE FRONT SUSPENSION FRAME WAS RUSTED AND THE CAR WAS UNSAFE TO DRIVE. CONTACTED CHRYSLER AND WAS TOLD TO TAKE TO DEALER. TOOK CAR TO DOAN DODGE IN GREECE NY. AFTER SEVERAL CALLS CHRYSLER HAS REFUSED TO REPAIR. THE COST OF THE REPAIR IS $1600 AND IT IS A KNOWN PROBLEM. I AM TOLD THEY ARE QUIETLY REPAIRING SOME COMPLAINTS. THIS CAR WAS OVER $34,000 NEW AND SHOULD NOT BE HAVING THIS PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482902November 1, 2012
SUSPENSION, STEERING, STRUCTURE:BODY
SUB FRAME COMPLETELY RUSTED APART, RESULTING IN DANGEROUS FRONT END CONDITIONS AND EXPENSIVE REPAIR. FOUND SIMILAR ISSUES FOR OTHER PACIFICA OWNERS THROUGH RESEARCH AND BELIEVE THIS IS A DEFECTIVE PART AND SHOULD BE COVERED AND RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482043October 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED IN DRIVE, THERE WAS A LOUD NOISE HEARD AS THE VEHICLE STALLED. THE FAILURE RECURRED SPORADICALLY. IN ADDITION, WHILE THE CONTACT WAS DRIVING 45 MPH ALL OF THE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V113000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM) BUT HIS VIN WAS NOT INCLUDED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480114October 15, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED SHE WAS IN THE VEHICLE FOR TEN MINUTES WHEN SHE BEGAN TO SMELL AN OVERPOWERING GASOLINE ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND THE CONTACT WAS ADVISED THAT THE ONE OF THE FUEL HOSES HAD BECOME DETACHED, CAUSING THE FUEL PUMP TO FAIL. THE MECHANIC ADVISED THAT THE FUEL PUMP BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE MISSING FUEL HOSE AND THE FUEL PUMP. A FEW WEEKS LATER, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO ADVISED HER THAT THE ENTIRE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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