Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10550055October 29, 2013
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
WHILE HAVING MY VEHICLE CHECKED FOR A POWER STEERING LEAK AT AN INDEPENDENT MECHANIC, I RECEIVED CALL FROM MECHANIC THAT IF THERE WAS ANY WAY POSSIBLE THAT I CAN COME DOWN TO THE SERVICE STATION BECAUSE THE PROBLEM WAS BIGGER THAN THE LEAK. ONCE THERE HE SHOWED ME THE SERIOUS RUST THROUGH ON SUB FRAME RAILS AND ENGINE CRADLE WITH NOTICEABLE CRACKS GOING UPWARD ON SUB FRAME. HE STATED THAT THE CAUSE TO MY POWER STEERING LEAK IS DUE TO THIS SUB FRAME BEING IN THE CONDITION IT IS AND IT'S VIBRATION. HE SUGGESTED THAT I CONTACT CHRYSLER FOR A RECALL BECAUSE HE KNOWS OF THE SAME PROBLEM ON HONDA'S & TOYOTA'S THAT WERE ALREADY RECALLED. AFTER READING THE FORUMS AND SEARCHING FOR A RECALL THERE IS AN EXTENDED WARRANTY BUT UNFORTUNATELY I FALL UNDER THE STATE OF NJ WERE THIS STATE IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. THIS IS OUTRAGEOUS AND A SAFETY RECALL SHOULD BE ISSUED RIGHT AWAY. WITH SO MANY COMPLAINTS I WILL MOVE FORWARD AND START A CLASS ACTION LAW SUIT FOR NOT ISSUING A FULL SCALE RECALL TO ALL 2004 PACIFICA OWNERS IN EVERY STATE. THEY CLEARLY RECOGNIZE THE DANGER IN THEIR FAULTY DESIGN AND MANUFACTURING YET STILL REFUSE TO ISSUE A SAFETY RECALL BY ONLY PROVIDING AN EXTENDED WARRANTY TO SOME PACIFICA OWNERS. THIS IS A SERIOUS DANGER TO MY FAMILY AND A FATALITY WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548908October 22, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS LATER TAKEN FOR STATE INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS CORROSION AND HOLES THROUGHOUT THE SUB FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT BECAUSE THE CONTACT DID NOT RESIDE IN ONE OF THE STATES LISTED IN THEIR EXTENDED WARRANTY, THEY COULD PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548697October 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE COMPUTER THAT CONTROLS EVERYTHING INCLUDING THE HEADLIGHTS FAILED CAUSING ALL MY HEADLIGHTS TO GO OUT AND BLOW DURING NIGHT TIME DRIVING, RESULTING IN A CRASH.!!!!! THIS IS JUST AS BAD AS A CARS BRAKES TOTALLY FAILING AND SHOULD BE A RECALL ON THESE ECU/ECM COMPUTERS ON CHRYSLERS IMMEDIATELY AS THE DEALER WANTS TO CHARGE $1000 TO FIX!!! I SEE HUNDREDS OF PEOPLE REPORTING THE SAME PROBLEM AND THERE ARE LAW SUITS ALSO FROM THIS FAILURE! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548739October 21, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS PAST BEING HALF FULL, THE LOW FUEL WARNING LIGHT WOULD ILLUMINATE. IN ADDITION, THE CONTACT WAS UNABLE TO REFUEL THE FUEL TANK TO CAPACITY AND THE FUEL PUMP WOULD CLICK WHEN REFUELING AS IF THE FUEL TANK WAS FULL. THE CONTACT WAS ONLY ABLE TO ADD A MAXIMUM OF SEVEN GALLONS OF GASOLINE TO THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548269October 17, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY WIFE'S CAR IN BECAUSE THERE WAS SOME SHAKING IN THE SUSPENSION...THE MECHANIC SHOWED ME THE HOLES IN THE ENGINE CRADLE AND WHERE THE CRADLE WAS RUSTING THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547861October 14, 2013
ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY GARAGE TOLD ME THAT THE ENGINE CRADLE OR SUB FRAME HAS A SUBSTANTIAL HOLE FROM RUSTING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547677October 11, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, THE ENTIRE SUB FRAME WAS FOUND TO BE CORRODED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHICH STATED THAT THE SUB FRAME HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547252October 8, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WENT TO GO GET AN ALIGNMENT MECHANIC TOLD ME THE FRAME IS RUSTED THAT I NEED TO GET IT FIXED BEFORE ENGINE FALLS OUT VERY BAD NEWS TO HEAR AND THEY WANT $2000 TO FIX I GO ONLINE TO RESEARCH AND THERE'S THOUSANDS OF COMPLAINTS CHRYSLER HAS UNSAFE CARS ON THE ROAD AND NO RECALLS THE MECHANIC TOLD ME TO COMPLAIN AND THEY SHOULD COVER IT BUT THEY REFUSE TO HELP NOW WHAT AM I SUPPOSE TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546826October 5, 2013
ENGINE AND ENGINE COOLING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK THE VEHICLE TO GOOD YEAR FOR INSPECTION AND WAS INFORMED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND IT WAS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546763October 4, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT WIRING HARNESS HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,695. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546277September 30, 2013
ELECTRICAL SYSTEM, ENGINE
I HAVE ALMOST BEEN IN FOUR ACCIDENTS IN THE PAST WEEK AND A HALF DUE TO MY 2004 CHRYSLER PACIFICA STALLING IN THE MIDDLE OF INTERSECTIONS AND ROADS WITHOUT WARNING. AS I ACCELERATE THE CAR STARTS TO HESITATE, SPUTTER AND THEN JUST DIES OUT. THE LAST TIME IT DID THIS IN THE MIDDLE OF A BUSY ROAD WITH CARS GOING BY AT 50MPH, I HAD TWO GOOD SAMARITANS AND TWO POLICE OFFICERS THAT WERE NEARBY HELP ME TO SAFETY WHERE I HAD TO HAVE THE VEHICLE TOWED BACK TO MY HOME WHERE IT SITS TODAY. THE FIRST TIME IT HAPPENED THE CHECK ENGINE LIGHT CAME ON, IT SAID BAD CRANKSHAFT SENSOR, SO I REPLACED IT. THE SECOND TIME IT HAPPENED IT SAID BAD CAMSHAFT, SO I REPLACED IT. THE THIRD TIME IT HAPPENED IT SAID BAD CAMSHAFT SENSOR AGAIN, SO I REPLACED THINKING I BOUGHT A DEFECTIVE ONE. THIS DID NOT WORK EITHER AS THE CAR ENDED UP STALLING FOR GOOD TWO DAYS AGO. I KNOW THERE HAVE BEEN RECALLS IN THE PAST FOR THIS EXACT STALLING CONDITION OF THE ENGINE, BUT CHRYSLER SAYS MY CAR DID NOT SHOW UP AS ONE OF THE RECALLED ONES. I FIND THIS VERY CONCERNING THAT THIS DANGEROUS CONDITION WOULD NOT BE COVERED BY CHRYSLER WHEN THEY KNOW IT HAS BEEN AN ISSUE ON THOUSANDS OF OTHER SIMILAR PACIFICAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545490September 26, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE OIL CHANGED, THE CONTACT NOTICED THE SUB FRAME CRADLE WAS RUSTED ON BOTH SIDES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 12/23/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545344September 25, 2013
ENGINE
MY 2004 CHRYSLER PACIFIA HAS HAD MANY ISSUES BUT THE ONE THAT I AM MOST CONCERNED ABOUT IS THE RUSTED, CORROSION OF THE ENGINE CRADLE, SUB FRAME. IT IS SO RUSTED THAT I WAS TOLD MY ENGINE MAY FALL OUT. WENT TO SEVERAL JUNK YARDS TO FIND PART AND ALL THE ONES I LOOKED AT HAVE THE SAME THING WRONG WITH THEM. THEY ARE RUSTED OUT AND CANT BE USED. SOMETHING WRONG HERE. PLEASE RECALL THESE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544705September 21, 2013
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW MUCH IT WOULD COST TO FIX ($1200) AND EXACTLY WHAT THE ISSUE WAS. THE TECH INFORMED ME THAT BESIDES THE MOUNTS BEING BROKE, WHEN I TURNED THE CORNER THE ENGINE LIFTED AND CUT THRU ALL OF THE WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. I JUST WANT TO KNOW WHY THEY KEEP MAKING "RUBBER" ENGINE MOUNTS IF THE[XXX] THINGS ARE USELESS IN THE FIRST PLACE? THERE HAS TO BE A REASON ALL THESE CARS ARE HAVING THE SAME ISSUE AND IF I HAD KNOWN ABOUT THIS BEFORE I FINANCED THIS "POS", I WOULD NEVER HAVE PUT MY CHILDRENS LIVES IN DANGER.!! I HAD THE CAR FIXED AND EVERYTHING WAS GOING FINE UNTIL LAST NIGHT, ONCE AGAIN! I WAS DRIVING ON THE HIGHWAY AND SOME STUPID PERSON SLAMMED ON HER BRAKES IN FRONT OF ME SO I HIT MINE AND WHEN I DID MY CAR LUNGED FORWARD AND I HEARD THE GOD AWFUL "POP" SOUND AGAIN!!! NOW I AM BACK TO SQUARE ONE AND WITHIN A YEARS TIME THIS CAR WILL HAVE HAD 3 SETS OF MOTOR MOUNTS PUT ON IT. SOMEONE PLEASE TELL ME THERE IS NOT A DEFECT SOMEWHERE, BECAUSE WHOEVER HANDLES THESE ISSUES AT DAIMLER/CHRYSLER NEEDS TO DRIVE ONE OF THESE CARS FOR THEMSELVES AND SEE WHAT WE HAVE BEEN DEALING WITH FOR SO LONG. ALSO, ANOTHER ISSUE IS THE CHECK ENGINE LIGHT AND IT HAS TO DO WITH A VERY SMALL LEAK INSIDE THE GAS TANK. I HAVE BEEN TOLD THIS IS A RECALL, BUT HAVE NOT BEEN ABLE TO GET ANYONE TO FIX IT. I JUST WANT SOME ANSWERS, MORE SO FOR MY KIDS SAKE SO I CAN TRY AND GET IT FIXED COMPLETELY OR A NEW CAR SO THEY ARE OUT OF HARMS WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544557September 20, 2013
STRUCTURE:BODY
DURING ENGINE WARNING LIGHT INSPECTION AT HERB CHAMBERS CHRYSLER IN MILLBURY MA THE TECHNICIAN FOUND THE FRONT ENGINE CRADLE SHOULD BE REPLACED DUE TO ROT. CHRYSLER WAS CONTACTED TO FIND OUT IF THE EXTENDED WARRANTY FOR 10 YEARS/150,000 ON THE ENGINE CRADLE APPLIED TO THIS VEHICLE AND FOUND THAT IT WAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543661September 15, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
OUR CAR SUFFERED FROM A SEVERELY RUSTED FRONT SUB FRAME (ENGINE CRADLE) THAT REQUIRED REPLACEMENT. WE HAD THE SUB FRAME REPLACED, CHRYSLER REFUSED TO HELP OR COMPENSATE IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543512September 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE CRADLE BECAME DETACHED FROM THE VEHICLE DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER'S RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543013September 11, 2013
WHEELS, TIRES
THESE VEHICLES HAVE A BALD PROBLEM WITH THE TIRES GOING BALD WAY TOO SOON AND THAT IS A SAFETY HAZARD THEY SHOULDN'T HAVE TO BE REPLACED EVERY 10,000 MILES I ALWAYS GOT NEW TIRES AT 45,000 TO 60,000 BUT NOW I CANT WAIT THAT LONG. I'VE SEEN MANY OF OTHER COMPLAINTS ABOUT THIS NOT JUST ME. I DID PLENTY OF RESEARCH BEFORE I FILED A COMPLAINT ABOUT THIS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538345September 2, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF SHATTERED WHILE DRIVING. NOT CAUSED BY ANY PROJECTILE. SEEMS TO HAVE HAPPENED SPONTANEOUSLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538219August 31, 2013
WHEELS, STEERING
THE FRONT WHEEL STUDS ARE BREAKING OFF THE VEHICLE AND THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 3 MONTHS BOTH TIME THERE HAS BEEN BRAND NEW STUDS AND BOLTS PUT ON. IT HAS CAUSED THE WHEEL TO FALL OFF THE VEHICLE AND CAUSE OTHER DAMAGES TO THE FENDER. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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