Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10133104October 14, 2005
SEATS:FRONT ASSEMBLY:RECLINER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: DRIVER'S SIDE SEAT RECLINER BOLTS WAS RECALLED. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY CHARGED CONSUMER FOR RECALL REPAIRS. THIS WAS ON 1-13-04, AND IT WAS ON THAT DATE THAT CONSUMER RECEIVED THE RECALL NOTICE. THE DEALER TOLD HER THAT IT WAS BECAUSE PREVIOUSLY SOMEONE HAD TRIED TO FIX THE RECALL AND PARTS WERE MISSING. THE CONSUMER WAS NOT THE ORIGINAL OWNER OF THE VEHICLE. WHEN SHE CONTACTED THE MANUFACTURER, THEY JUST TOOK HER COMPLAINT # 12395573. SHE DID NOT HAVE THE RECALL WORK DONE WHEN SHE TOOK VEHICLE TO THE SECOND DEALER. *AK THE RADIO WAS INOPERATIVE. THE WINDOW NEEDED A SUPPORT SEAL. *JB *NM UPDATED 12/8/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139404October 12, 2005
ENGINE AND ENGINE COOLING
DT CONSUMER STATES THAT ON AUGUST 20, 2005 THE VEHICLE COMPLETELY CAME TO A STOP WHILE GOING AT 40 MPH, THE VEHICLE LOST POWER. CONSUMER HAD ITTOWED TO THE DEALER . THEY SAID THE CAM SHAFT CRACKED AND BROKE, AND THERE WAS METAL FLYING IN THE ENGINE. THE VEHICLE WOULD TURN OVER, BUT WOULD NOT START. THERE WAS NO FOREWARNING PRIOR TO THIS INCIDENT. THE DEALER SAID THIS WAS A COMMON PROBLEM. THE ENGINE WAS KNOWN TO BE A SLUDGE BUILDER WHETHER HIGHWAY OR CITY DRIVING. CONSUMER CONTACTED THE MANUFACTURER, THEY SAID THERE WAS NO PROBLEM WITH THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139257October 11, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED 2004 CHRYSLER CONCORDE LXI STALLED WHILE DRIVING AT 60 MPH, AND THE VEHICLE LOST POWER AND THE SPEED WENT IMMEDIATELY TO 30 MPH. THEN, THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT FOR THE CAR TO START AGAIN. THE CAR STARTED AFTER 15 TO 20 MINUTES. THIS HAS HAPPENED EIGHT TIMES. SOMETIMES THE CAR HAS TO SIT UP TO THIRTY MINUTES BEFORE IT WOULD START. THE CAR HAS BEEN TO THE DEALERSHIP TO BE CHECKED FOR THE STALLING ISSUE AROUND TWO OR THREE TIMES. THE DEALER REPLACED THE CAM SENSOR. THE RESULT WAS THE SAME. THIS TIME THE CHECK ENGINE LIGHT CAME ON. THE CONTACT TOOK THE CAR BACK TO THE DEALER. THE CAR IS AT THE DEALER, AND THEY ARE REPLACING A LEAKY DETECTOR PUMP. THE CONTACT HAS NOT BEEN IN CONTACT WITH CHRYSLER AT THIS TIME. THERE HAVE BEEN SEVERAL NEAR MISSES. THERE WAS NO INDICATION OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139269October 11, 2005
ENGINE AND ENGINE COOLING
I PURCHASED A 2002 USED CONCORDE WITH AROUND 40,000 MILES. FOUR MONTHS, TWO OIL CHANGES, AND 12,000 MILES LATER THE ENGINE SEIZED / TIMING CHAIN BROKE. MYSELF AND MY CHILDREN WERE UNINJURED. THE ESTIMATE FOR REPAIRS IS AT $5,692. THE DEALERSHIP AND THE CONSUMER PROTECTION SERVICE CONTRACT PROVIDER ARE INSISTING THIS IS DUE TO LACK OF MAINTENANCE AND WILL NOT COVER THE REPAIRS. MY MECHANIC INFORMED ME THIS IS A COMMON PROBLEM WITH THIS ENGINE. AFTER LOOKING AT IT HE SAID IT WAS NOT DUE TO LACK OF MAINTENANCE ON MY PART, ALTHOUGH I COULD HAVE CHANGED THE OIL MORE FREQUENTLY. HE SAID SLUDGE BUILD UP IS A KNOWN ISSUE WITH THIS ENGINE. ALTHOUGH I DID NOT CHANGE IT EVERY 3,000 MILES, I DID CHANGE IT WITHIN THE 7,500 MILES SUGGESTED IN MY OWNERS MANUAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139003October 7, 2005
VEHICLE SPEED CONTROL
DT: CONSUMER BOUGHT (1993 CHRYSLER CONCORDE FIVE MONTHS AGO. TOOK IT TO DMV, AND NOTICED THAT THERE WERE LESS MILES ON IT THAN WAS ORIGINALLY TOLD. THEN ,CONSUMER REALIZED THAT THE ODOMETER WAS GOING BACKWARDS. WENT BACK TO THE DEALER, AND THEY TOLD CONSUMER THAT THE DMV TOLD THEM THAT AFTER 10 YEARS THE MILES ON A VEHICLE DID NOT MATTER. ALSO, THEY TOLD THE CONSUMER THAT THE BEST THEY COULD DO WAS PUT IN A NEW ODOMETER, AND SIMPLY SET IT FOR THE AMOUNT OF MILES THAT THEY HAD TOLD THE CONSUMER WAS THERE IN THE FIRST PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139004October 7, 2005
UNKNOWN OR OTHER
IM NOT TO SURE WHY MY CAR DID THIS. I JUST SHUT OFF IN STOP AND GO TRAFFIC LUCKILY, BECAUSE I HAD MY 2YEAR OLD SON IN THE CAR. I WAS ABLE TO START IF BACK UP AND GET HOME. IT DIDNT HAPPEN AGAIN BUT YOU NEVER KNOW WHEN IT WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138712October 5, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER OUTLET HOUSING HAS BEGAN LEAKING. THE PART CAN ONLY BE BOUGHT FROM CHRYSLER. JUST STARTED TO LEAK ONE DAY UNTIL IT GOT WORSE AND THE CAR NOW SITS IN MY DRIVE WAY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138240September 30, 2005
STRUCTURE:BODY:HOOD
DT: THE CONSUMER STATED THAT THE COWL MOLDING FLEW OFF HOOD AND HIT THE WINDSHIELD. THE WINDSHIELD DID NOT BREAK. THE VEHICLE WAS A 1999 CHRYSLER CONCORDE. THE CONSUMER CONTACTED CHRYSLER, AND THE CONSUMER STATED THAT CHRYSLER DID NOT KNOW WHAT THE PART WAS CALLED. THE CONSUMER THEN CALLED THE DEALER, AND THEY HAD ONE IN STOCK. THE CONSUMER DID NOT PLAN ON REPLACING THE PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134067September 29, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES, EXTERIOR LIGHTING:HEADLIGHTS
DT: THE HEADLIGHTS HAVE A COATING THAT GRADUALLY IS GETTING WORSE. IT'S HARD PLASTIC HEADLIGHT THAT THE SUN HITS, CAUSING IT TO TURN YELLOW AND TO HAVE A THICK TINT OF FILM ON IT. THIS CAN BE HAZARDOUS AT NIGHT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132852September 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER STATES THAT ON CHRYSLER 1999 CONCORDE THE ENGINE FILLED UP FULL OF SLUDGE AND THE ENGINE WAS DESTROYED. THIS HAPPENED IN OCTOBER 2003. THE CAR WAS SITTING IN THE DRIVEWAY OF THE OWNER, AND IT HAS NOT BEEN FIXED. THE COST FROM THE DEALER WAS $7,600.00 FOR A NEW ENGINE, BUT IN CANADA IT WAS $3,200.00. THE OWNER WAS IN CANADA WHEN THIS HAPPENED. THE DEALER SAID THAT THE OWNER DID POOR MAINTENANCE ON THE CAR, AND THAT CAUSED IT TO FILL WITH SLUDGE. THE OWNER SEND THE MANUFACTURER A LETTER AND HAS NOT HAD A RESPONSE. THE CAR SET IN THE DRIVEWAY FOR 2 YEARS. THE OWNER HAD TO TOW THE CAR BACK TO THE STATES. WAS HOPING THAT CHRYSLER WAS GOING TO FIX THE CAR, AND CHRYSLER DEALERSHIP RESPONDED THEY WERE NOT GOING TO FIX IT. THE OWNER SAID THAT CHRYSLER WAS TAKING THE OWNER TO COURT OVER THE PAYMENTS ON THE CAR. THE OWNER WANTED CHRYSLER TO FIX THE ENGINE AND THEN WILL PAY THEM THE MONEY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138870September 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT HE WOULD NEED A NEW COMPUTER. *TS ***NAR RECEIVED 9-28-05*** THE CONSUMER WAS LIVING IN GERMANY AT THE TIME AND THE CHRYSLER DEALER THERE WAS UNABLE TO GET THE PART FROM THE STATES FOR TWO MONTHS. THE CONSUMER REQUESTED A RENTAL BUT WAS TOLD THAT SINCE HIS CHRYSLER CAME FROM THE STATES THE COULDN'T AUTHORIZE A RENTAL. THE CONSUMER RENTED A VEHICLE FROM 4/29/05 - 7/19/05 AND REQUEST REIMBURSE FROM CHRYSLER FOR THE COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137037September 20, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
WAS DRIVING MY CAR AND SMELLED A STRONG GAS ODOR. I TOOK IT TO A GARAGE AND THEY SHOWED ME GAS LEAKING FROM THE FUEL RAIL. NO REPAIRS HAVE BEEN MADE AS I NEED THE CASH FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137117September 20, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
DT: THERE WAS A LEAK IN THE FUEL RAIL,, AND WHILE DRIVING THERE WAS A FIRE IN THE ENGINE COMPARTMENT. THERE WAS A RECALL ON THIS ISSUE. THE CONSUMER WAS NEVER NOTIFIED ABOUT THE RECALL. THE RECALL INFORMATION WAS FOUND THROUGH A CHRYSLER WEBSITE, AND CONSUMER PUT IN THE LAST EIGHT DIGITS OF THE VIN AND THEY WERE INCLUDED IN THE RECALL. THE CONSUMER'S SON CONTACTED CHRYSLER THIRTY TIMES , AND THEY ADVISED THE CONSUMER TO TAKE THE CAR TO A DEALER FOR REPAIRS. THE DEALER CONFIRMED THERE WAS FUEL RAIL LEAK, AND A NEW FUEL RAIL WOULD HAVE TO BE INSTALLED, ALONG WITH OTHER WIRING THAT WAS MELTED AS A RESULT. THE CONSUMER'S SON HAD AN ISSUE WITH THE CHRYSLER DEALERSHIP, AND WISHED TO TAKE VEHICLE AWAY FROM CHRYSLER DEALERSHIP BECAUSE HE FELT THEY WERE DOING NOTHING ABOUT THE PROBLEM. CHRYSLER AGREED TO FIX THE RECALL BUT FIRST THEY WANTED TO INVESTIGATE FURTHER. THERE WAS MINOR DAMAGE AS THE CONSUMER SMELLED SOMETHING ODD AND PULLED OVER. UPON FURTHER INVESTIGATION, THE HOOD WAS RAISED. AND A SMALL FIRE CAME FROM THE FUEL RAIL. A BYSTANDER PUT OUT THE FIRE WITH HIS HAND, AND THE CONSUMER DROVE THE VEHICLE HOME ABOUT A MILE DOWN THE ROAD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137008September 19, 2005
ENGINE AND ENGINE COOLING
1) TIMING CHAIN FAILED @72000 MILES WITHOUT WARNING (CHRYSLER REPAIRED AFTER GIVING ME HELL FOR TWO WEEKS EXTENDED WARRANTY RAN OUT @ 75000 MILES 2)LAST WEEK THE ENGINE FAILED WITHOUT ANY WARNING AT 76000 MILES. CHRYSLER WILL NOT DO ANYTHING THE EXTENDED WARRANTY IS OVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136729September 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CALLER STATES THAT WHILE DRIVING AT 50 MPH ENGINE LOST POWER. HE WAS ABLE TO GET IT OFF THE ROAD. HE HAD IT TOWED TO A GARAGE. THEY SAID HE NEEDED A NEW ENGINE. HE WAS TOLD THAT THE OIL DRAINED OUT OF IT WHILE THE VEHICLE WAS IN MOTION AND THAT CAUSED THE ENGINE TO FAIL. CALLER HAD THE VEHICLE TOWED TO HIS HOME. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136730September 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 CHRYSLER CONCORDE WITH APPROXIMATELY 63,000. MY WIFE WAS DRIVING THE CAR, WHEN THE ENGINE SEIZED UP. WE HAD IT TOWED TO A CHRYSLER GARAGE IN SHINNSTON, WV WHERE ONE TECHNICIAN ADMITTED TO MANY PROBLEMS WITH THE 2.7L ENGINE. THE GARAGE MANAGER, HOWEVER, DENIED ANY PROBLEMS. ALTHOUGH THERE WERE NO INJURIES FROM THIS ENGINE FAILURE WHILE DRIVING, WE HAVE SUFFERED SEVERE ECONOMIC INJURIES, AS WE HAVE A CAR THAT IS NOT PAID FOR, NOT DRIVABLE, AND WILL COST, AT A MINIMUM, $6,000 TO FIX. ALTHOUGH MANY INTERNET SITES TELL OF HOW MANY PEOPLE ARE SUFFERING THE SAME CONSEQUENCES AS WE ARE, NO ONE AT CHRYSLER CORPORATION WILL ADMIT TO THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136742September 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY CAR IN OCT. 2004, WITH AROUND 32,000 MILES ON IT. MAY, 2005 ( WITH 54,000 MILES) MY ENGINE GAVE UP ON ME. I WAS DRIVING HIGHWAY SPEED ON MY WAY TO WORK WHEN MY ENGINE LIGHT POPPED ON, TWO MINUTES LATER MY ENGINE STALLED IN THE MIDDLE OF TRAFFIC. I WAS ABLE TO RESTART MY ENGINE AFTER ABOUT 15 MIN LATER. I HAD MY VEHICLE TOWED TO THE NEAREST CHRYSLER DEALER, I WAS TOLD THAT I HAD LOW OIL, RESULTING IN SLUDGE BUILD UP. I'D JUST RECEIVED AN A OIL CHANGE ON APRIL 22, 2005. THE DEALERSHIP TOLD ME TO SEE A SALESMAN AND PURCHASE A NEW VEHICLE. I QUESTIONED HIM BY ASKING HOW TO FIX MY CAR , HE SAID TO PURCHASE A NEW ENGINE. I HAD MY VEHICLE TOWED TO 4 OTHER DEALERSHIPS AND MECHANICS, THEY ALL SAID THAT I HAVE SOME TYPE OF INTERNAL ENGINE MALFUNCTION THAT CAN NOT BE FIXED. I CONTACTED DAIMLER , I WAS TOLD THAT I WAS OUT OF WARRANTY, AND THEY COULD NOT HELP ME. MEAN WHILE, I HAVE BEEN PAYING ON A VEHICLE THAT DOES NOT WORK, I HAVE BEEN MISSING WORK DUE TO NOT HAVING TRANSPORTATION, AND I JUST GOT MY VEHICLE EIGHT MONTHS PRIOR TO FAILURE, SO I STILL OWE MORE THAT FOUR YEARS ON MY CAR. PLEASE ENLIGHTEN ME ON WHAT TO DO. I UNDERSTAND THAT THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED ON BEHALF OF DAIMLER, WHY IS THERE NOTHING BEING DONE ABOUT IT?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136773September 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 1999 CHRYSLER CONCORD. THE CONSUMER STATED A SENSOR CHIP MALFUNCTIONED IN THE TRANSMISSION. THIS MADE THE VEHICLE SHIFT THROUGH THE GEARS. THE PROBLEM HAS BEEN REPAIRED. THIS STARTED APPROXIMATELY 2 WEEKS AGO ON SEPTEMBER 7, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136423September 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 CHRYSLER CONCORD ENGINE SEIZE AFTER AN OIL CHARGE. I GOT THE OIL CHANGE ON SATURDAY AND MONDAY MY CAR ENGINE WAS KNOCKING AND BY THE END OF THE WEEK THE CAR WAS PARKED IN THE DRIVE WAY. I RESEARCHED THE WEB FOR INFORMATION ON THIS ENGINE AND PRETTY MUCH EVERYBODY THAT HAS THIS ENGINE WILL HAVE TO USE OUT OF POCKET MONEY TO FIX THE DAME THING THAT COST TWICE ITS MARKET VALUE TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136290September 12, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THERE WAS NO INSTRUCTION TO CHECK/INSPECT BATTERY CABLES THAT WERE "BURIED" BEHIND R/F WHEEL FENDER WELL AND BELOW ENGINE. WHEN INSPECTED, THEY WERE SO CORRODED, THAT BOTH HAD TO BE REPLACED AT SIGNIFICANT LABOR EXPENSE WHICH WOULD HAVE BEEN NEGATED BY NORMAL PREVENTIVE MAINTENANCE INSTRUCTION PROCEDURES. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde