Chrysler Aspen Complaints

444 consumer complaints on file.

#10852322March 29, 2016
FUEL/PROPULSION SYSTEM
WE PURCHASED THE VEHICLE SECOND HAND. ONE PREVIOUS OWNER PRIOR. JUST RECENTLY IT STARTED SPITTING GAS BACK DURING FILL UP (CAR IS PARKED, NOT RUNNING). ANYTIME WE FILL UP WITH GAS, THE PUMP SHUTS OFF AND IMMEDIATELY GAS SPITS BACK OUT OF THE TANK. VARYING AMOUNTS OF GAS THAT SPITS BACK AT THE PUMP. EVERY TIME, WITH FORCE, HAVING TO ALERT THE GAS STATION ATTENDANTS TO FUEL SPILLED ON THE GROUND DUE TO THE SPIT BACK. I DON'T KNOW FOR SURE WHAT WOULD CAUSE THE SPIT BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851258March 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849750March 15, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
TAKATA RECALL - JUST RECEIVED RECALL - 3-2016. WAS IN ACCIDENT 02-2015 INVOLVING HEAD-ON COLLISION - AIR BAGS DID NOT DEPLOY - VEHICLE WAS IMPOUNDED - PD AS WELL AS IMPOUND LOT PERSONNEL AND AUTOBODY SHOP ADJACENT ALL QUESTIONED WHY AIRBAGS HAD NOT DEPLOYED. VEHICLE HAD TO BE INSPECTED PRIOR TO MY BEING ABLE TO REMOVE IT FROM POUND FOR SAFETY CONCERNS. WAS ADVISED TO HAVE DEALER CHECK AIRBAGS AND WHY NO DEPLOY. THIS WAS DONE AND DEALER ADVISED ONLY SENSORS ARE WORKING. NO FURTHER EXPLANATION. I HAVE CONTINUED TO DRIVE VEHICLE. THEN RECEIVED THIS RECALL NOTICE R25 / NHTSA 15V-313 AND STARTED DO SOME RESEARCH. I SHOULD HAVE BEEN NOTIFIED MONTHS AGO ON THIS RECALL AND DOES THIS DEFECT HAVE ANY EFFECT OF BAGS NOT DEPLOYING WHEN THEY SHOULD? AT TIME OF COLLISION I WAS TRAVELING ON CITY STREET AND WAS REAR-ENDED, SIDE-SWIPED MULTIPLE TIMES WITH EVENTUAL HEAD-ON COLLISION - WINTER STORM CONDITIONS / THE VEHICLE THAT STRUCK ME AFTER FIRST IMPACT SLID UPHILL COMING DOWN AND HITTING SIDE OF CAR SEVERAL TIMES IN A BOUNCE OFF MANNER BEFORE HEAD-ON COLLISION (HEAD-ON HAPPENED -BEFORE I EVEN REALIZED I HAD BEEN STRUCK IN REAR OR SIDE)- STATE FARM CLAIM 065V22149 - NO ONE LISTENED TO MY CONCERNS AND THOSE EXPRESSED BY PD OFFICERS AND LOT EMPLOYEES (WHO ARE DAILY EXPOSED TO THIS) ABOUT WHY AIRBAGS DID NOT DEPLOY. ALSO VERY DELINQUENT IN NOTIFICATION OF RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10846069March 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840267March 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839321March 1, 2016
AIR BAGS
TAKATA RECALL. 4 MONTHS AND I AM STILL WAITING FOR A "PART ORDER" FROM THE KING AUTO CHRYSLER DEALER IN LIHUE KAUAI, HI TO REPAIR THE DRIVER AIRBAG INFLATOR. FRANKLY WHEN I CALLED TO REMIND THEM THAT I WAS STILL WAITING, IT SEEMED LIKE THEY HAD DROPPED THE BALL ON THEIR PART AND SAID MAYBE NEXT MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838591February 26, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS WHILE IN MOTION REGARDLESS OF ROAD STREET OR HIGHWAY AFTER REFUELING, WE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THE FUEL TANK & THE ON-BOARD REFUELING VAPOR RECOVERY SYSTEM IS FAULTY AND THAT RAW LIQUID FUEL WAS GOING INTO THE ENGINE CAUSING FAILING. WE HAVE LITTLE CHOICE BUT TO FIX THE PROBLEM, AS THIS COULD POTENTIALLY CAUSE A FIRE IN THE ENGINE AND\OR CAUSE A POTENTIAL ACCIDENT AS THE ENGINE STOPS WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837975February 24, 2016
AIR BAGS
TAKATA RECALL HAVE WAITED FOR A YEAR FOR PARTS TO REPLACE MY DEFECTIVE DRIVERS AIRBAG. DEALER HAS NO IDEA WHEN THEY MIGHT GET THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837068February 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
STABILITY CONTROL ANTI-LOCK BRAKES AND TRACTION CONTROL LIGHTS ALL ON. TOLD ITS A MODULE BUILT INTO THE CLOCK SPRING WITH PART COST OF 900.00 ALSO TOLD SO MANY HAVE GONE BAD ON NATIONAL BACK ORDER. PART HAS BEEN ON ORDER SINCE NOVEMBER. THIS SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837083February 19, 2016
FUEL/PROPULSION SYSTEM
SUMMARY: FUEL GUSHED OUT OF THE TANK AND SPRAYED OVER THE SUV AND MYSELF AT THE GAS STATION WHEN I WAS REFUELING MY VEHICLE. THIS SEEMS TO BE AN ONGOING SAFETY PROBLEM WITH THIS MAKE AND MODEL THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER.THE VEHICLE WAS PARKED AT THE GAS STATION AND I WAS STANDING NEXT TO IT. THIS HAS HAPPED EVERY TIME I FILL UP FOR THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824744February 8, 2016
FUEL/PROPULSION SYSTEM
THE FUEL SPRAYS BACK OUT OF THE TANK DURING A REFUELING. IT DOESN'T MATTER THE TIME OF YEAR ALTHOUGH DURING THE WARMER TEMPERATURES IT IS MORE INTENSE. THIS IS A SAFETY ISSUE WHICH NEEDS TO BE CORRECTED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824722February 7, 2016
AIR BAGS
ON SATURDAY, JANUARY 23, 2016 WE WERE LEAVING OUR HOME AT APPROXIMATELY 6 PM. AS WE PULLED OUT OF THE DRIVEWAY, THE AIRBAG LIGHT ON THE DASH CAME ON. ON OUR WAY HOME LATER THAT NIGHT AND WHILE TRAVELING AT BETWEEN 55 AND 65 MPH WHILE GETTING ON TO I-43 NEAR GREEN BAY, WI. BOTH DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS SUDDENLY DEPLOYED DESPITE THERE BEING NO IMPACT OF ANY KIND. AS DESIGNED, THE VEHICLE THEN SHUTDOWN COMPLETELY, MAKING STEERING EXTREMELY DIFFICULT. WITH CONSIDERABLE DIFFICULTY, I WAS ABLE TO MANEUVER TO THE SIDE OF THE RODE AND COME TO A STOP. FURTHER INSPECTION REVEALED NO EXTERIOR DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE CLOSEST CHRYSLER DEALER, WHO THEN READ THE CODES WITH THEIR COMPUTER. THE CODES INDICATED THAT THE VEHICLE HAD SENSED A "ROLLOVER". OBVIOUSLY, NO "ROLLOVER" HAD OCCURRED. CHRYSLER WOULD NOT REPAIR OR REPLACE THE AIRBAGS OR AIRBAG MODULE BECAUSE THEY SAID THE VEHICLE WAS OUT OF WARRANTY. CHRYSLER ALSO SPECIFICALLY STATED THAT THEY WERE NOT RESPONSIBLE FOR REPAIRS OR REPLACEMENT OF THE AIRBAGS BECAUSE NO RECALL HAD BEEN ISSUED FOR THE SPECIFIC AIRBAGS THAT HAD GONE OFF OR FOR THE MODULE. INSURANCE WOULD NOT COVER COST OF AIRBAG REPLACEMENT OR AIRBAG MODULE REPLACEMENT AS IT WAS DEEMED AN "ELECTRONIC MALFUNCTION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824582February 5, 2016
FUEL/PROPULSION SYSTEM
WHEN FUELING MY 2008 CHRYSLER ASPEN, FUEL SPLASHES BACK OUT OF THE FUEL TANK INLET PIPE ONTO THE PERSON PUTTING FUEL INTO THE TANK. THIS HAPPENS EVEN THOUGH YOU MAY NOT BE TOPPING OFF THE TANK. FUEL SPLASHES ONTO PERSON, CLOTHES, HANDS, SHOES, VEHICLE QUARTER PANEL AND PUDDLES ON CONCRETE PAD . I HAVE RECEIVED SKIN IRRITATION FROM THE CONTACT OF THE FUEL ON MY HANDS AND HAVE TO GO IN THE STORE TO WASH MY HANDS OR WASH THEM IN THE DIRTY WATER IN THE WINDSHIELD SCRAPER HOLDER. I HAVE A COUPLE OF FRIENDS THAT OWN ASPENS AND THEY HAVE THE SAME PROBLEM. IN DOING RESEARCH ON THIS ISSUE, I SEE WHERE CHRYSLER HAD A RECALL ON CERTAIN DURANGOS AND ASPENS, BUT ACCORDING TO MY DEALER, MY VEHICLE AND MANY MORE WERE EXCLUDED. THIS IS A DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BY CHRYSLER. IT IS A MANUFACTURERS DEFECT AND THEY ARE RESPONSIBLE. HOW MANY PEOPLE HAVE TO BE INJURED OR KILLED BEFORE NHTSA MAKES CHRYSLER DO A RECALL ON ALL AFFECTED VEHICLES. QUESTION BELOW ASKS, "WHEN DID THIS HAPPEN"? IT HAPPENS EVERY TIME I PUT FUEL IN MY ASPEN. IT CAN HAVE 1/4 TANK AND I CAN PUT IN 5 GALLONS OF FUEL REAL SLOW AND WHEN I WITHDRAW THE NOZZLE, FUEL WILL SPLASH OUT. LAST TIME IT HAPPENED WAS TODAY...
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10820400January 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I PURCHASED A 2009 CHRYSLER ASPEN HYBRID WITH ABOUT 20,000 MILES ON IT. SINCE PURCHASING THE VEHICLE I HAVE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE TIE ROD ENDS HAVE FAILED THREE TIMES ON THE VEHICLE AND THE VEHICLE WILL RANDOMLY STALL OUT OR QUICKLY ACCELERATE. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND PUT ME, MY FAMILY, AND OTHERS NOT HE ROAD AT RISK OF SERIOUS INJURY. IT HAS HAPPENED IN PARKING LOTS AND WHILE PULLING OUT INTO TRAFFIC OUT OF PARKING LOTS. I HAVE BEEN WORKING WITH CHRYSLERS CUSTOMER CARE DEPARTMENT AND TECHNICAL DEPARTMENT SINCE MAY OF THIS YEAR. THEIR APPROACH HAS BEEN TO PLACE A DATA RECORDER IN THE VEHICLE AND HAVE ME DRIVE IT - AGAIN PUTTING ME AND OTHERS ON THE ROAD AT RISK. WHILE THE DATA RECORDER WAS IN THE VEHICLE, THERE WERE 3 FAILURES. UNFORTUNATELY THE DATA RECORDER ALSO FAILED AND DID NOT CAPTURE ANYTHING. I HAVE ATTACHED AS MANY OF THE SERVICE RECORDS AS I COULD. THERE ARE MORE THOUGH. I ALSO HAVE VIDEOS OF THE FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820110January 13, 2016
ELECTRICAL SYSTEM
TWO WEEKS AGO, WE HAD THE AIR BAG REPAIRED AT THE DEALER DUE TO A RECALL. TODAY, I TRIED TO TURN ON MY CAR, IT WOULD NOT TURN ON AND ALL INSIDE LIGHTS ARE FLASHING. I TOWED IT TO THE SAME DEALER AND THEY TOLD ME THAT THE ELECTRIC MODULES COULD BE THE PROBLEM, THEY SUGGESTED TO CHANGE THE FRONT CONTROL PANEL AND CHARGE ME $1,600. IF PROBLEM PERSIST, THEY MIGHT NEED TO CHECK OTHER MODULES, I.E. $4,000-6,000 CHARGE. BEFORE CHANGING THE AIR BAG RECALL, I NEVER HAD A PROBLEM. CAN YOU HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819247January 10, 2016
FUEL/PROPULSION SYSTEM
FUEL OVER FILLS OUT OF THE FILLER WHEN FILLING UP VEHICLE WAS PARKED AT GAS PUMP TURNED OFF AND OVERFILLS EVERYTIME FILLED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817473January 3, 2016
STEERING
THE CLOCK SPRING/STEERING SENSOR HAS GONE OUT ON MY ASPEN. WHAT I WAS TOLD BY DEALERSHIP IS IT HAS GONE BAD ON SO MANY ASPEN AND OTHER CHRYSLER CARS USING THIS PART THAT IT IS ON BACK ORDER AND MAY TAKE UP TO 6 MONTHS TO GET ONE... THIS PART HAS CAUSED MY ANTI-LOCK BRAKE, SKID CONTROL AND MY ALL WHEEL DRIVE TO NO LONGER WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816504December 28, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. WHILE REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FILLER NECK AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810880December 17, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808310December 3, 2015
AIR BAGS
MY VEHICLE RECALL WAS SENT OUT ABOUT 4 MONTHS AGO AND THE MANUFACTURER STILL DOES NOT HAVE REPLACEMENT PARTS SENT TO THE DEALERS TO INSTALL--WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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